We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Garden Inn Ottawa Airport

Show Prices
#5 of 67 Hotels in Ottawa
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

951 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 928: English reviews
Start your review of Hilton Garden Inn Ottawa Airport
 Click to rate
Vancouver
Reviewed yesterday NEWvia mobile

I've stayed at this property in the past, and was most impressed, particularly with the large rooms (often lacking in HGIs). This time the service was problematic: The master power switch for my room was left off upon check-in, and I was never credited for bonus Hilton Honors points after I spent $50 in the restaurant. Strangely, I was never...

 Report
Helpful?
Thank pds209
Corvallis, Oregon
HOTEL’S FAVORITE REVIEW
Reviewed August 3, 2016

Very efficient and friendly staff. My room (8th floor) was undoubtedly the largest hotel room I have ever seen. Desk, chair, bed (very comfortable), easy chair with ottoman, end table, and floor lamp). The room was so large I had to move the chair closer to the TV to be able to see it well. In-room coffee and tea, plus...

 Report
Helpful?
Thank Anon5471
About Hotel's Favorite Review
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so proud of our industry leading oversized rooms. The windows are indeed triple pained so that you can watch not hear the planes. We are glad you also got to enjoy our world class hospitality. See you soon.

Toronto
Reviewed 2 days ago NEW

Room exceedingly hot. Windows do not open. Apparently the thermostat is just for show. The hotel's solution was to turn off the heating system but that only brought it down to about 78. Very uncomfortable sleep.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Maureen_RV
toronto
Reviewed 4 days ago NEW

A real surprise. The restaurant is fantastic. Wine selection unique. Staff very professional. Stay was a little more than just another night in a hotel. A really pleasant stay. The weary business traveler :)

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Mark H
Winnipeg, Canada
Reviewed 5 days ago NEW

ANother single night stay, and once again the property is ideally located and very user-friendly. Hilton's on-line check in is very good, although as one still has to go to the front desk and line up, I am not sure of the real time savings, but it is a step in the right direction. The shuttle takes about three minutes,...

 Report
Helpful?
Thank MaxGlobetrotter
New York City, New York
Reviewed 5 days ago NEW

We were greeted and checked in efficiently. Our room was clean, very spacious and very comfortable. We used the work out room, jacuzzi and pool. All were very nice. The breakfast was delicious and the staff friendly and efficient. Front desk very helpful with local information.Plenty of free parking and easy drive to activities.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank 519Alice
Mississauga, Canada
Reviewed 6 days ago NEW

A delayed flight from Cuba left as at the airport at 3 am. First call to Hilton Garden Inn and we were on our way to a warm welcome and luxurious beds. I left my charger in the room and staff shuttled it to the airport in time for my connecting flight. Will look for Hilton next time I need...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank maureent421
toronto
Reviewed 1 week ago NEWvia mobile

Airport hotels are usually basic and dismal... but not this one! The lobby was warm, open, comfy and welcoming. Staff were great at check in and the room was pretty good- a wee bit dated- but only a bit. Room was huge, clean, super comfortable beds and awesome pillows! Bathroom was also big and had neutrogena amenities. We had breakfast...

 Report
Helpful?
Thank slwto
halifax, Canada
Reviewed 1 week ago

Cleanness and Excellent customer service skills . I will definitely stay again in the future. good rate, good services and location is only 5 mins drive to the airport. Hotel also has the nice restaurant, grill/ pub

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank huethin
Burlington, Canada
Reviewed 1 week ago

We run a small business and are constantly on the road traveling. My mom has some very severe allergies and the staff were incredible at accommodating for her. They stayed on the phone with me for almost 30 minutes ensuring they could do everything in their power to make sure the chemical wasn't in the room and then cleaned it...

 Report
Helpful?
Thank L6712FGlaura
Questions? Get answers from hotel staff and past guests. Ask a question

515 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (157)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (55)
Viewed
View from Room (12)
Viewed
Dining (13)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (34)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (31)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (292)
Viewed
Accessible Double Queen Room with Roll-In Shower (33)
Viewed
Amenities (39)
Viewed
Deluxe Double Queen Evolution Room (29)
Viewed
Deluxe King Evolution Room (28)
Viewed
King Conference Suite (31)
Viewed
King Evolution Room (26)
Viewed
One King Bedroom Leisure Suite (32)
Viewed
Pool (13)
Viewed
Dining (12)
Viewed
Standard Double Queen Evolution Room (25)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Hotel & Grounds (15)
Viewed
Business Center/Function Rooms (9)
Viewed
Room/Suite (22)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Ottawa hotels
1.3 mi away
Hampton Inn by Hilton Ottawa Airport
2.9 mi away
Residence Inn Ottawa Airport
1.3 mi away
Holiday Inn Express Hotel & Suites Ottawa Airport
Show Prices
Show Prices
Show Prices
6.5 mi away
Hampton Inn by Hilton Ottawa
6.7 mi away
Albert at Bay Suite Hotel
1.7 mi away
Days Inn - Ottawa Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Location: Canada > Ontario > Ottawa
Price Range: $112 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com and Priceline so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travelers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best staff!”
 of 5 bubbles L6712FGlaura, 1 week ago | Read review
“Easy access to Airport, rooms near elevators or iceroom are louder.”
 of 5 bubbles jaykodali, Dec 3, 2016 | Read review
“Rooms are large with lots of open space.”
 of 5 bubbles Kpauld, Oct 17, 2016 | Read review
“Ask for in depth instructions on how the AC/heating system works”
 of 5 bubbles 33Anonymous, Sep 6, 2016 | Read review
“Make sure that when you book in line you are well educated. Otherwise you are at the mercy of the staff in the hotel .”
 of 5 bubbles lolaharvey24, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question