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Hilton Garden Inn Ottawa Airport

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#4 of 69 Hotels in Ottawa
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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839 Reviews from our TripAdvisor Community

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Showing 819: English reviews
stigs17
Level Contributor
123 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed two nights for the MacKenzie tour event & RedBlacks. Pros: + Wonderful check-in; Jessica at front desk earns the Nobel Peace Prize for Hospitality + Large double queen room with modern touches could host 20 people + Ultra comfortable beds, a bit on the firm side, perfect + Efficient HVAC unit operates at a modest hum + Fridge/microwave/Keurig coffee... More 

Helpful?
Thank stigs17
Halifax, Canada
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is right next to the airport, and very nice! They have a hot buffet breakfast in the mornings, which is very delicious and has a wide variety of options. When we were there they had, hot plates (eggs, bacon, ham, hashbrowns, sausage etc) They also have a waffle maker where you can make your own waffles, with lots... More 

Helpful?
Thank Lacey M
Sudbury, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

When we arrived, we noticed that the room was for a handicapped person. I guess it was my fault because unbeknown to me I book that kind of room in line. Immediately I went to the front desk and asked for a change of room (in case that these room was needed), The woman at the front desk informed me... More 

Helpful?
1 Thank lolaharvey24
Winnipeg, Canada
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our flight was delayed and was arriving late, but we were still able to call the hotel shuttle, which was waiting for us once we got off the plane (great!). It was a short ride to the hotel. Once we arrived, check-in was efficient. Our room was HUGE. It was clean and modern. The bed was comfy. There was a... More 

Helpful?
Thank 22ssis
Ontario
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We usually stay here when we visit Ottawa and we are always happy with our stay. Stayed here for two nights and the stay was fantastic. Room was very clean with no issues at all. Like the Keurig in the rooms for tea or coffee. Good location close to airport (but didn't hear any takeoff). Shopping and food options near... More 

Helpful?
Thank ironleague
Vancouver
Level Contributor
127 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here because of proximity to the Ottawa airport. we relied on the shuttle service and it does run 24/7 about every 10 minutes or so. That having been said, the van itself could probably do with being replaced...it is showing its age and has some dents and scraps

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank VancouverLL
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your review. We in fact do have a newer shuttle, it is just in for its regular maintenance The shuttle that you would have used would be our older shuttle. More 

Sudbury, Canada
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed a hotel that would accommodate late arrival from New York flight and an early AM onward to Toronto. HGI Ottawa staff warmly welcomed us and went out of their way to make us happy; to the point of even driving out to get a newspaper so I would be aware of Ottawa current affairs. Thanks.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hugh K
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so pleased you were able to experience our world class experience on your short stay with us. We hope you travelled safely to Toronto. More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Large clean comfortable rooms, excellent restaurant facilities, expensive hotel for the location. During our stay only one elevator was working which resulted in long waiting times for all guests. Room are poorly insulated so expect lots of noise at all hours from banging doors and from walking/running in corridors. A two star Hotel charging three star prices.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Colin H
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are sorry that you experienced one of our elevators out of order. A part broke on it and had to be ordered in order to make it safe for our guests. We do have another set of elevators a little further down the gall, so we did have 3 operating elevators instead of 4. Thank you for your understanding. More 

Montreal, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We tend to like high-end accommodations and hotels, so we were slightly concerned that this might be an average hotel... but boy, were we ever surprised! From the moment we walked in the door, everything was right. The hotel looks on the newer side, and is very clean and bright. The lobby had fresh lemon water available (on a hot... More 

Helpful?
Thank Louise C
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I reluctantly booked a 3 star room and was pleasantly surprised. Nice and helpful front desk staff. Very spacious room, clean and comfortable. Not the most stunning decor but it was nice and neat. Amazing snack corner fully stocked with anything you may have forgotten and lots of munchies, even frozen dinners. There is a restaurant conveniently located in the... More 

Helpful?
Thank Vacationwithb
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Location: Canada > Ontario > Ottawa
Price Range: $115 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotwire, Travelocity, Expedia, Odigeo, Hotels.com, Priceline and HotelTravel.com so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
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