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The Metcalfe Hotel

Traveler (370)
Room & Suite (188)
Pool & Beach (18)
Certificate of Excellence

About

#16 of 75 hotels in Ottawa
Location
Cleanliness
Service
Value
Certificate of Excellence
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
Hotel deals
1,207Reviews
12Q+A
100Room tips
Traveler rating
  • 463
  • 523
  • 158
  • 45
  • 18
Time of year
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  • English
Popular mentions
I made a reservation two weeks before my arrival for an executive corner room for one night. It was confirmed. I checked-in yesterday and was greeted by a young lady that was rather unfriendly. She told me that the room type I booked was not available and that we had been
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 3 days ago
Please accept our sincere apologies for the confusion and inconvenience surrounding your recent stay with us. I can understand and appreciate your frustration and would y like to discuss your experience further if you would be willing to contact me directly. I can be reached by calling the hotel at 844-871-6555 or by email at gm@themetcalfehotel.com. I hope to hear from you soon. Best, Kim, General Manager
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Hotel's Favorite
Very clean, well located and super confortable hotel downtown ottawa. Walking distance from everything and super friendly and professional staff. The decor is very different from hotel chains and makes it a nice warm experience. very well priced for the quality
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded Jul 19, 2018
Thank you for the 5 Star Review JpParent! We are delighted you enjoyed your stay with us from the central location to our friendly staff to our cleanliness. We look forward to seeing you back again soon! Best, Kim, General Manager
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Now I'm not one to give hotels easy 5 star ratings, I nit pick quite a bit of the experience. This hotel has blown me away in every possible aspect. The rooms are immaculate and spacious, with beautifully appointed interiors and good views. The bed is phenomenal, nearly made
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 weeks ago
Wow, thank you for the glowing review Mattlemcke! The 5 Star Review obviously means that much more to us coming from someone who doesn't give out 5 Stars easily!! We are delighted you enjoyed your stay from our renovated guest rooms to Fiona and the rest of our team. Your comments have been shared with her and the team. We look forward to seeing you back again very soon! Best, Kim, General Manager
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From the moment my brother and I checked in until the moment we left, everything was an A+. The lady who checked us in (She is a black lady with braids and her name begins with the letter N) was really professional and courteous. You are lucky to have her. In terms of the
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 weeks ago
Thank you for the 5 Star Review mrod100 & your recommendation! We are delighted you enjoyed your experience with us from our staff to our spotless guest rooms to our great location. Your comments have been shared with Noella and the rest of our team! We look forward to seeing you back again soon! Best, Kim, General Manager
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Always something new at the Metcalfe. Glad employer put me here for the night. Very open to business meetings yet full of energy. Staff outstanding, and rooms comfortable. Location is great in Ottawa.
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Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 3 weeks ago
Thank you for the 5 Star Review skaszab2016! We're happy your employer booked you to stay with us too! So glad you enjoyed your stay from our outstanding staff to our comfortable rooms. We hope to see you back again soon! Best, Kim, General Manager
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PRICE RANGE
$123 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ottawa hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Ottawa Downtown
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
106
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