We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Metcalfe Hotel

123 Metcalfe St, Ottawa, Ontario K1P 5L9 Canada
Visit hotel website
2 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Lock in the lowest price from these sites
Orbitz.com$120
Travelocity$120
Agoda.com$120
Hotwire.com$120
Expedia.com$120
ZenHotels.com$122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (402)
Room & Suite (200)
Pool & Beach (18)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Metcalfe Hotel is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at The Metcalfe enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. The Metcalfe Hotel, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. The Metcalfe Hotel is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, The Rox, where the food is locally sourced and the service is inspiring.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Kids stay free
Highchairs available
Paid private parking nearby
Parking garage
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Salon
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
City view
Non-smoking rooms
Suites
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, French, Spanish, Filipino and 2 more
Hotel links
Visit hotel website
Hotel deals
1,239Reviews12Q+A100Room tips
Traveler rating
  • 484
  • 532
  • 160
  • 45
  • 18
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
I can endorse the comments of most of the guests. Great location, friendly staff, ideal breakfast. Room on 6th floor had no problems with wifi. Parking not easy in big car and pricey but perhaps that is the going rate. Would recommend for a short stay.
Read more
Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 days ago
Thank you for the 5 Star Review mmpb! We are delighted you enjoyed your say with us from our great location to our friendly staff to our breakfast. We are competitive in the downtown market for the price of our parking. We hope to see you back again soon! Best, Kim, General Manager
Read more
I recently stayed at the Metcalfe for work, and the reception staff, especially Fiona. Friendly, professional and efficient, which was very much appreciated. I'd highly recommend staying here, as everything is within walking distance and the building itself has an interesting history. Sending thanks to the whole staff.
Read more
Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 days ago
Thank you for the 5 Star Review Veronica L! We are delighted you enjoyed your stay with us and that Fiona and the rest of our team took good care of you. We have an amazing team that I am proud to work alongside every day. We hope to see you back again soon! Best, Kim, General Manager
Read more
I would like to congratulate Metcalfe Hotel and particularly Mr. Waylon Smith for defining the expression “guest service”. Thank you for being so kind and helpful in our visit to Canada. Would definitely recommend to stay with you.
Read more
Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 days ago
Thank you for the 5 Star Review fverast! We are delighted you enjoyed your stay with us and that Waylon was able to assist you in ensuring everything went well for the rest of your stay in Canada. We hope we will see you back on your next trip to Canada. Best, Kim, General Manager
Read more
Average. Low quality improvements. Nice atmosphere. Staff are 4/10. Room is a solid 3/5 star. Clean. Comfortable. Cheap Reno’s. wifi was annoying booted on and off. Had to sit by the window for mediocre service. The restaurant was alright. Slow service. Minimal Staff. Attempted a boutique feel with a best western budget.
Read more
Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 2 weeks ago
Thank you for sharing your comments JasonMW78. Our goal is to deliver an inspired stay experience and I am disappointed this was not the case for you. Please accept my sincere apologies for the less than satisfactory stay experience you had with us. I would welcome the opportunity to hear from you if you would like to discuss your experience with me directly. Best, Kim, General Manager
Read more
On a short family road trip around Canada, we have stayed in many hotels but this is by far the best. The staff were all so helpful and pleasant. The hotel was beautifully decorated and exceptionally clean. The location is perfect to explore the wonderful city too. We loved our stay at the Metcalfe and only wish we could have packed it up and taken it on the rest of our trip.
Read more
Response from MetcalfeGM, General Manager at The Metcalfe Hotel
Responded 3 weeks ago
Thank you for the 5 Star Review Rae373! We are delighted you enjoyed your stay with us from our helpful staff to our exception cleanliness to our perfect location. We would love to have joined you on the rest of your trip around Canada :) !! Hopefully you will come back and visit us soon. Best, Kim, General Manager
Read more
Previous
PRICE RANGE
$132 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ottawa hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Ottawa Downtown
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
107
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing