We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hotel Indigo Ottawa Downtown

#17 of 69 Hotels in Ottawa
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Indigo Ottawa Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

902 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 793: English reviews
Windsor, Ontario
1 review
5 of 5 stars Reviewed yesterday NEW

Our 4 night stay in one of your suites was amazing!!! The beds were very comfy, the food at Phi was delicious and the front desk service and staff were extremely helpful and courteous. My son commented on how soft the kleenex was and how yummy the candies at the front were...later in the day there were 'special' treats in... More 

Review collected in partnership with this hotel

Helpful?
Thank hannonn
Prince Albert, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel for seven nights altogether and the service at the front desk was excellent. Thank you to Christian and Sophie for there great service and good advice. The rooms were clean and comfortable with a friendly cleaning staff. The restaurant was good as well.

Helpful?
Thank european639
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

No bells and whistles. Comfortable and clean. My excellent review was because the staff were great. My friend's mobility scooter broke down. The staff them took it upon themselves to do some homework, give us a list of possible places that could fix it for us over the weekend. They made the great inconvenience manageable. Parking a bit inconvenient.

Helpful?
Thank Jeera S
Oakville, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hard surface floors, very quiet, excellent staff, room as described, everything was clean. The hotel lobby is well appointed and interesting finishes. Those are the good points. The only negatives: the air in the room was stale, the pool was murky

Helpful?
Thank JackMoffatt
Lochristi
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

While being gold members at the IHG group, we have never stayed in an Indigo. As a last minute decision (read: about a month before our trip), we decided to switch hotels and experience an Indigo. Well, the short version, if this is indicative for an Indigo, we'll skip all Indigos in the future. It is not that the room... More 

Helpful?
Thank Johan_Hilde
Middlesbrough, United Kingdom
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a typical business style hotel but well positioned for a quick trip to Ottawa. It was my first time in Ottawa and to be honest a day and a half is probably enough. The hotel is fine, comfortable and clean, friendly staff. I held a business meeting there and the staff were extremely accommodating. There is a small... More 

Helpful?
Thank Graham I
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice, clean and well situated for stay downtown Ottawa specially if you plan to visit parliament hill or the canal. Parking is kind of tricky because underground parking is shared with another hotel and to make matters more confusing there is parking location close to hotel that is named Indigo also but the parking lot has no connection to hotel.... More 

Helpful?
Thank Guelphguy1965
Toronto, Ontario
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the 2nd time we stay at Indigo Hotel. It is clean, affordable and close to everything. Parliament hill, Rideau canal, Byword market, etc. The food in the restaurant is very good. What more could you ask for...

Review collected in partnership with this hotel

Helpful?
Thank tigerrlilly
Kim J, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear tigerrlilly, Thank you for staying with us on your recent trip to Ottawa and for sharing your stay experience on Tripadvisor. We are delighted to have earned a 5 Star Rating from you and to read how much you enjoyed your stay from the location to the cleanliness to the food in our restaurant. We look forward to seeing... More 

Toronto, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this hotel is in the middle of everything. You can walk five minutes in each direction and be at a museum, statue, monument, parliament. staff is super friendly. hotel is nicely decorated rooms are decent size (bathroom small) but couldn't of been happier with my stay. I would return there in a heart beat. already recommended it to several of... More 

Helpful?
Thank jhopp1978
Kim J, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear jhopp1978, Thank you for staying with us during your recent stay in Ottawa and for sharing your stay experience. We are delighted to read how much you enjoyed your stay from our central location to our super friendly staff to our guest rooms. Thank you for recommending us to your friends and we look forward to seeing you back... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel on our wedding night. The hotel is beautiful! Our room was very clean and comfortable. Great customer service, the staff were very accommodating. Their restaurant was closed during our stay, but the hotel was kind enough to make arrangements for us to have breakfast at one of their sister hotels nearby. They... More 

Helpful?
1 Thank Jemstars13
Kim J, General Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Erin H, Thank you for choosing our hotel to stay on your wedding night! Congratulations to you and your husband! We are delighted to have earned a 5 Star Rating from you and to read how much you enjoyed your stay from the service to the guest room to the cleanliness. We wish you a wonderful marriage and hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

332 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (221)
Viewed
Hotel & Grounds (45)
Viewed
Room/Suite (78)
Viewed
Bathroom (30)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (8)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
1:37
Videos (1)
Viewed
Other (50)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (55)
Viewed
Amenities (4)
Viewed
Pool (8)
Viewed
Standard King Room (26)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Room/Suite (28)
Viewed
Hotel & Grounds (9)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#4 of 69 in Ottawa
4.5 of 5 stars 1,810 reviews
Lord Elgin
#16 of 69 in Ottawa
4.0 of 5 stars 2,265 reviews
ARC The Hotel
#15 of 69 in Ottawa
4.0 of 5 stars 1,061 reviews
Show Prices
Show Prices
Show Prices
Ottawa Marriott Hotel
#10 of 69 in Ottawa
4.0 of 5 stars 780 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, whirlpool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Bell Canada and NAV Canada, as well as many government offices and the Ottawa Convention Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 

Additional Information about Hotel Indigo Ottawa Downtown

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $132 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Ottawa Downtown 3.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Odigeo, Travelocity, Priceline and Hotels.com so you can book your Hotel Indigo Ottawa Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ottawa Hotel Indigo
Hotel Style:
#21 Business Hotel in Ottawa
#24 Romantic Hotel in Ottawa
#24 Family Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay