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Hotel Indigo Ottawa Downtown

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#16 of 69 Hotels in Ottawa
Certificate of Excellence
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Hotel Indigo Ottawa Downtown
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932 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Vancouver, British Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

The staff in this hotel were 100% friendly and helpful. The hotel itself was comfortable, clean and refreshing. The rooms had a feeling of being at home and there was no external noises coming from hallway noise, other guests, etc. I would definitely stay here again and also recommend it to friends, family and other people looking for a hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank caroltX6566BJ
Ipswich, Australia
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great value for money and with in walking distance of all of city highlights. Room is spacious and very modern. Staff are extra friendly and extremely helpful. Would stay at this hotel anytime. Well worth the trip

Helpful?
2 Thank hoss_13
Dartmouth
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great staff! Wonderful accommodations. Will stay there again. Very central. Lots of extracurricular activity . Great concierge service. Lots of construction traffic if you need to drive. Very walkable site.

Review collected in partnership with this hotel

Helpful?
2 Thank brendamJ6744IC
Brampton, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great check in/out service, Good room and bed. Good room service. Hot tub was broken and covered, and the pool they share with anothyer hotel was too chalky to swim in. Parking was weird, as it was at the other hotel, through a very small entrance.

Review collected in partnership with this hotel

Helpful?
3 Thank Dan R
Canada
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just stayed here for one night recently. The location is great and the rooms are quite nice and modern, also very clean. The staff was also friendly and polite and the check-in and check-out process was quick and easy. My only minor complaint about this hotel was the bed. It was hard and squeaky. The pillows were also sponge and... More 

Helpful?
3 Thank YYZviajante
Toronto, Canada
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently returned to Ottawa after a few years to celebrate our anniversary. Since our last visit this hotel's service has continued to thrive. The front desk we found to be exceptional---a special thank you to Sophie and Shirley for their "goodies" ,kindness, patience , and smiles. The rooms are immaculate, beds super comfortable, and the location... More 

Helpful?
4 Thank sazanneannne
Kingston, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We love staying at the Hotel Indigo Downtown Ottawa each year for the Army Run. The rooms are very clean and very comfortable. The staff are all wonderful, and the location to the race start line is hard to beat.

Review collected in partnership with this hotel

Helpful?
4 Thank lesscoffee
Kingston, Canada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was quiet, well appointed, and comfortable. The location is excellent compared to the Delta. There were good restaurants just around the corner. Across the street from the Ottawa library if you need to kill some time. (There is a cheap bookstore in the basement) Breakfast was very nice with a good menu to order from rather than the... More 

Helpful?
4 Thank lejbonk99
Saskatoon, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here on IHG points back in July for the first time and was somewhat underwhelmed. Don't get me wrong -- the rooms were tidy and the service was good -- and maybe it's unfair to compare this hotel to other nearby properties such as the Delta, Westin, or Residence Inn (which it is strangely attached to), but there was... More 

Helpful?
2 Thank dwlothian
Exmouth, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our visit to Ottawa we stayed in this hotel. Nothing was too much for them particularly the lovely Shirley who laundered my partners trousers after I had spilt coffee over them - a huge shout out for SHIRLEY!!!

Helpful?
4 Thank Susan S
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 

Additional Information about Hotel Indigo Ottawa Downtown

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $136 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Ottawa Downtown 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
Hotel Style:
#21 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
#24 Romantic Hotel in Ottawa
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