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Residence Inn Ottawa Airport

Traveler (128)
Room & Suite (82)
Dining (6)
Certificate of Excellence

About

#2 of 75 hotels in Ottawa
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Pool
Fitness Center with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
476Reviews
4Q+A
92Room tips
Traveler rating
  • 361
  • 102
  • 9
  • 1
  • 3
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Popular mentions
This was a very nice hotel. Very close to the airport and offers a free shuttle service. The staff were extremely friendly and helpful. The rooms were so clean and more than enough room to make a longer stay more enjoyable. I will definitely be returning to this hotel for my
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Response from GuestServicesOttawa, Guest Relations Manager at Residence Inn Ottawa Airport
Responded 3 days ago
Hello 2WorldTravellers2013, Thank you for taking a minute to give us your honest review. We are pleased to hear that you enjoyed your stay with us and took advantage of our free airport shuttle. We look forward to welcoming you back soon on your next stay in Ottawa! All the best, Victoria Angus
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+1
Stayed here for one night. Customer service staff greeted us with a smile and were very helpful on how to get around the city. Room was perfect...clean and had everything we needed and more. Bed is super comfy. Parking is FREE and your choice of above ground or underground. Best
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Response from GuestServicesOttawa, Guest Relations Manager at Residence Inn Ottawa Airport
Responded 3 days ago
Hello baxstar, Thank you for your honest review. We are happy to hear that you enjoyed the buffet breakfast, took advantage of the free parking, and thought the bed was comfy! Thank you for choosing to stay with us, and we look forward to welcoming you back the next time you return to Ottawa. Victoria Angus
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I was recently in Ottawa for a family member in the hospital. I needed somewhere close to stay, and the Residence Inn was a fantastic place to be my home away from home. The rooms were very spacious and comfortable, and they were equipped with cooking facilities so I did not
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Response from GuestServicesOttawa, Guest Relations Manager at Residence Inn Ottawa Airport
Responded 1 week ago
Hello Nomad3749A, Thank you for writing us your honest review! We are sorry that you joined us under unfortunate circumstances, but pleased to hear that we were able to help through this difficult time. We hope to welcome you back on your next stay in Ottawa. Sincerely, Victoria Angus
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+1
Check-in was smooth and fast and our Double Queen room on first appearances, was clean and well appointed. Complimentary parking is a plus The evening social mix is barely edible and to be avoided. Soggy limp veggies, thin sliced cold andouille sausages and processed pre
Read more
Response from GuestServicesOttawa, Front Office Manager at Residence Inn Ottawa Airport
Responded 2 weeks ago
Dear andykarla, Thank you for your honest review of our hotel. I am very disappointed to hear your stay with us didn’t meet or exceed your expectations. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The experience you described is not characteristic of the level of service we strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent these issues from occurring in the future. Please feel free to contact me anytime. I look forward to speaking with you in order to restore your confidence in the Residence Inn Ottawa Airport. Sincerely, Roger Amara Front Office Manager (613)523-9600
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Great location great staff amazingly friendly and very helpfull. We have been staying there for years. Very quiet hotel with a gym and a pool. If you have to choose a hotel to stay for a few days this place is perfect because of the kitchenette equiped with a fridge and
Read more
Response from GuestServicesOttawa, Guest Relations Manager at Residence Inn Ottawa Airport
Responded 2 weeks ago
Dear Boca61, Thank you for taking the time to review our hotel. We are delighted to read that you enjoyed your recent stay with us and choose to keep returning. We thank you for your kind words. We hope to welcome you back on your next stay in Ottawa. Sincerely, Victoria Angus
Read more
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PRICE RANGE
$136 - $284 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
120
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