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The Business Inn & Suites

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4.5 of 5 stars 1,187 Reviews
#5 of 69 Hotels in Ottawa
Certificate of Excellence
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180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
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1,187 Reviews from our TripAdvisor Community

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Showing 960: English reviews
Kingston, Canada
Level Contributor
4 reviews
“In need of Sleep and peace and quiet.”
1 of 5 stars Reviewed yesterday NEW

The noise from various parties lasted until 4 AM - We were up in time for the Deluxe Continental at 7AM. Day 1 ended with a Bike gang and Customs Police convention who were checking in. Day two began after a nightmare of listening to shouting, screaming obscenities until 4 AM. I complained tp the desk clerk and he said... More 

Helpful?
Thank Gerry B
Kingston, Canada
Level Contributor
3 reviews
“Best Stay in Ottawa”
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel for business and personal and I have never been disappointed. The staff is courteous and friendly. The breakfast is great with real eggs made right in front of you vs those egg like mysteries that appear from behind a door. Rooms are very roomy, comfortable and clean. An easy walk to Parliament Hill, War... More 

Helpful?
Thank heatheraj64
Mississauga, Canada
1 review
“good”
3 of 5 stars Reviewed 3 days ago NEW

the hotel wan't bad at all. The only thing was the breakfast. it wasn't that great. There wasn't enough food. I had to wait. The room was nice with a good view.and it was verrrrrrrry clean. The people who worked there are friendly too.

Helpful?
Thank nawrassalih85
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

Thank you for taking the time to share your experience at The Business Inn & Suites on TripAdvisor. Our entire team is very pleased that you enjoyed your stay. We look forward to your return. More 

Oshawa, Canada
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Trip advisor rating overly generous!”
3 of 5 stars Reviewed 4 days ago NEW via mobile

Location is good I'll admit that, parking rate reasonable for downtown. Price excellent. That's the good stuff. I found our room to be very worn, sofa and chair worn and squeaky could feel board in backing. The bathroom was spotless and kitchen but the carpet was stained the socket for the cable chord was falling out of the wall on... More 

Helpful?
Thank DWilsons5
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

Thank you for your comments on TripAdvisor .Your Feedback is much appreciated. More 

Nottinghamshire
Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“What's not to like?”
5 of 5 stars Reviewed 5 days ago NEW via mobile

Well located just off Elgin Street, The Business Inn provides both covered and open air car parking at a fee. Check in was quick. Our room is a small studio with a full sized fridge/freezer, four ring electric cooker and is fully equipped for self catering. The breakfast room is well stocked and the hot breakfast is great ( sausage... More 

Helpful?
1 Thank savilleann
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

Thank you for your feedback on TripAdvisor regarding your most recent stay. We appreciate your positive review regarding the hotel and staff. We always strive to ensure that guests experience the comfort of their home while away. More 

North Bay, Ontario
Level Contributor
3 reviews
“Great stay”
5 of 5 stars Reviewed 6 days ago NEW

We have been to Ottawa many times for different reasons. We were there for a run this time and selected this hotel because it was close to our start coral. We were pleasantly pleased when we got there. Spacious assigned parking. Friendly and courteous sign in. Large bright room with a kitchen and wonderful reclining leather cough which was great... More 

Helpful?
Thank Rod D
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

Thank you for your comments on TripAdvisor. Our entire team is pleased that you enjoyed your stay. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great!”
5 of 5 stars Reviewed 1 week ago via mobile

We're currently staying here on a personal mini vacation. This is our third time here, we're never been unsatisfied with our stay! Comfortable rooms and friendly staff. No complaints here :) I'd recommend it!

Helpful?
Thank Shelby J
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

We always strive to exceed expectations and your comments validate our efforts. Thank you for your valuable feedback. More 

Montreal, Canada
Level Contributor
200 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“great value and location”
3 of 5 stars Reviewed 1 week ago

For the price that we paid, we were satisfied with what we got. PROS: The location is very central, and the size of the room was fantastic. We essentally had a one bedroom apartment! For people who need to work ,there is a computer and printer in the room. Having a huge kitchen that was fully equipped was very nice... More 

Helpful?
Thank Sheila514
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

Thank you for your comments on TripAdvisor .Your Feedback is much appreciated. More 

Webster, NY
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great value with a great location”
4 of 5 stars Reviewed 1 week ago

We stayed here for a few days in August. We had never been to Ottawa so I had no idea what the area would be like. The Business Inn was a pleasant surprise. We were very close to many restaurants and within walking distance to many areas of interest. Our room was very large with a full kitchen and living... More 

Helpful?
Thank mkayme
Murwillumbah, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great value.”
3 of 5 stars Reviewed 1 week ago

We had a very spacious, comfortable and clean studio with a view over the city. The kitchen was well stocked with plates, glasses, utensils and pots. The hotel was in a good location and within walking distance to a lot of the sights. A basic breakfast was included however the dining room at breakfast was chaotic and needs to be... More 

Helpful?
1 Thank Saxon91
Andrew S, Guest Services at The Business Inn & Suites, responded to this review

Thank you for your invaluable feedback, we are glad you enjoyed your stay at The Business Inn. More 

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    Amenities

    Highlights
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Free Breakfast
    About the property
    • Non-Smoking Hotel
    Things to do
    • Fitness Center with Gym / Workout Room
    Room types
    • Suites
    • Kitchenette
    • Non-Smoking Rooms
    • Family Rooms
    In your room
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    • Public Wifi
    Services
    • Business Center with Internet Access
    • Free Breakfast
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    Official Description (provided by the hotel)
    Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 

    Additional Information about The Business Inn & Suites

    Address: 180 Maclaren St | at Elgin, Ottawa, Ontario K2P 0L3, Canada
    Location: Canada > Ontario > Ottawa
    Price Range: $87 - $114 (Based on Average Rates for a Standard Room)
    Hotel Class:2.5 star — The Business Inn & Suites 2.5*
    Number of rooms: 156
    Reservation Options:
    TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, TripOnline SA, Cheap Tickets, Priceline, Travelocity and Odigeo so you can book your The Business Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    The Business Hotel Ottawa
    Business Hotel Ottawa
    Hotel Style:
    #1 Best Value Hotel in Ottawa
    #2 Romantic Hotel in Ottawa
    #3 Business Hotel in Ottawa
    #5 Family Hotel in Ottawa
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    Questions & Answers

    Here's what travelers have asked, with answers from The Business Inn & Suites staff and other travelers.
    18 questions
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    Questions? Get answers from The Business Inn & Suites staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

    See which rooms travelers prefer

    “Don't stay at The Business Inn.”
    of 5 stars 112gerryb, yesterday | Read review
    “Room a little higher are quieter off the street and a great view of the War Memorial.”
    of 5 stars heatheraj64, 2 days ago | Read review
    “A room on a high floor.”
    of 5 stars Saxon91, 1 week ago | Read review
    “not facing Elgin Street. Noisy from the night club.”
    of 5 stars sandragF6949IY, 1 week ago | Read review
    “Breakfast room can be packed, so a room on the third floor makes for a quick escape.”
    of 5 stars squarebiev, 1 week ago | Read review
    5 of 5
    Questions? Get answers from hotel staff and past guests. Ask a question
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