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Fairfield Inn & Suites Ottawa Kanata

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578 Terry Fox Drive, Ottawa, Ontario K2L4G8, Canada (Formerly Country Inn & Suites By Carlson, Ottawa West, ON)
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298 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Toronto, Canada
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are good and the service is great, but the hallways smell awful. The complementary breakfast is nothing to write home about and it was empty half of the time. Other than that the place was good. it is centrally located with ample parking and the service staff is cordial.

Helpful?
Thank Sankoshy
TPSMarriott-GM, General Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Sankoshy, Than you for choosing to stay with us while visiting Ottawa and for sharing this on-line review. I am sorry to read of the smell in the hallways you made mention of as I can understand how this could have affected your experience. Quite honestly this is not a comment I have heard previously and most likely was... More 

Victoria, Canada
1 review
5 of 5 stars Reviewed June 13, 2016

Clean room and comfortable king bed. Friendly front desk staff. Breakfast was wonderful as well. Nice to have complimentary coffee set up all day. Would definitely stay again and recommend this hotel.

Helpful?
Thank MSei1981
TPSMarriott-GM, General Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Guest, Thank you for the excellent review and recommendation! Sincerely, Dave Fowler General Manager More 

Toronto, Canada
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 1, 2016

everything about this hotel is good. nothing special, but good. check-in was fast, room was nice, seemed to be renovated recently, clean, comfortable bed, quite a small pool, breakfast was ok, location was good, especially if you were going to the canadian tire centre. only a few minute drive away. free parking, free wifi, free breakfast, computers in lobby to... More 

Helpful?
Thank tonynsof
TPSMarriott-GM, General Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Guest, We truly appreciate your business and thank you for taking the time to write this review to share your experience. Enjoy your summer! Dave Fowler General Manager More 

Ottawa, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 18, 2016

I loved the warm, friendly smiles upon check in and check out. Wonderful beds! Newspaper in the lobby area. A small but well stocked market beside Reception. Fast internet. A very clean room. Lots of counter space in the bathroom. Good size television. Nice indoor pool. Free parking ! Yes !

Helpful?
1 Thank inkbee
TPSMarriott-GM, General Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Inkbee, Reading your review has just made my day!! Thank you for taking the time to provide these details and for choosing to stay with us while visiting the area. Sincerely, Dave Fowler General Manager More 

Kingston, Canada
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

My wife and I stayed one night in a King Suite. The front desk staff were friendly at check in. Our room was clean, well appointed and quiet. Breakfast was adequate and we wouldn't hesitate to stay here again.

Helpful?
Thank ktown_camper
TPSMarriott-GM, General Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Guest, We are very pleased to read that you enjoyed your recent stay at our hotel. A sincere thanks for taking the time to complete this review and we hope to have you as our guest the next time your travels bring you to the Ottawa area! Sincerely, Dave Fowler General Manager More 

Ann Arbor
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2016

Excellent staff, great location and clean rooms made for a fantastic weekend in the area. Front staff even helped wrap a present! Room was comfortable and quiet. Breakfast area was good but did run out of coffee when busy. Overall, this is a top tier Fairfield. Would definitely stay there again

Helpful?
Thank Canusacruiser
Shilo, Canada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 3, 2016

My wife and I stayed in this hotel from 28 - 30 April 2016. First we were greeted by very friendly staff who made us feel right at home immediately and said that they upgraded us to a suite (very nice). Since we were moving out to western Canada for good, my parents decided to stay at this hotel on... More 

Helpful?
Thank TandBL16
Durham, Canada
Level Contributor
490 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
4 of 5 stars Reviewed May 3, 2016

Renovations seem to be complete and the place looks a lot better.......fresh. Nice lobby area and also a completely re-done breakfast area. Checkin was really quick and my room preferences were accommodated. The room is very functional, clean and overall comfy. Bed and pillows were good quality hotel. Free breakfast wasn't great. No badly done but could do with a... More 

Helpful?
Thank chickandbeast
Kingston, Canada
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 6, 2016

First the good part; The hotel is conveniently located a short walk away from the Canadian Tire Centre. Which I recommend walking there as the traffic getting in and out of the Canadian Tire Centre can be bad. Our room was very clean spacious and well appointed. Breakfast the next morning was very good with a great selection. Now the... More 

Helpful?
Thank Dave P
Napanee, Canada
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 27, 2016 via mobile

Just got back from a weekend in Kanata. Hotel was easy to find and it was a 2 min drive to the Canadian Tire Centre, or about a 20min walk. We stayed in a king suite with a jetted tub and a separate shower. We requested a high floor but these rooms are only available on the ground floor. Not... More 

Helpful?
Thank benny396
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Ottawa Kanata

Address: 578 Terry Fox Drive, Ottawa, Ontario K2L4G8, Canada (Formerly Country Inn & Suites By Carlson, Ottawa West, ON)
Location: Canada > Ontario > Ottawa
Price Range: $131 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ottawa Kanata 2.5*
Number of rooms: 98
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Also Known As:
Country Inn & Suites Kanata Hotel Kanata
Country Inn And Suites Kanata
Country Inn Kanata
Kanata Country Inn
Hotel Style:
#10 Business Hotel in Ottawa
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