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Fairfield Inn & Suites Ottawa Kanata

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Fairfield Inn & Suites Ottawa Kanata
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318 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Aylmer, Canada
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

The property was nice and the hotel itself was extremely clean and well maintained.The hotel is far from downtown Ottawa but I believe is priced in relation to this fact,It is within walking distance of the Canadian Tire Center and there are some resteraunts and a small mall in the area.The room was extremely comfy and offere all the amenities... More 

Thank dean f
Toronto, Canada
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Maybe my expectations were too high for a "value" hotel, but this property could be so much better. The good: clean suite was a good size, king bed and pillows were comfy, front desk staff very friendly. The bad: flimsy plastic cups in room, paper cups for coffee, non-dairy creamer (yuck) even when a fridge is in the room, limited... More 

Thank D3TO
Terri F, Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Hi D3TO, Thank you for taking the time to share your response on Trip Advisor. I can understand how avid travelers such as yourself may be more familiar with the upgraded amenities you've mentioned which are commonly found at Marriott full-service properties. As a select-service brand we strongly focus on providing clean, comfortable guestrooms that provide all the necessities for... More 

Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My daughter and I stayed for a girls' outing. I'm trying to think of something negative about our stay but I just can't! The clerk was friendly and informative, the room was nice and clean, what more can I say?! We had the gym and the pool to ourselves which was a bonus. Very pleasant stay overall.

Thank Sweetpea1131
Huntsville, Alabama
Level Contributor
730 reviews
510 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

This is not your normal Fairfield Inn as it was a Country Inn and Suites until Nov 2015. The lobby is large and has been redecorated to reflect the Fairfield brand (particularly the fake fireplace/resin horse). There is always nice hot coffee available in the lobby. The breakfast area is large with plenty of space for the buffet items (no... More 

2 Thank AGoingGal
Sudbury, Canada
Level Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This hotel is clean and rooms spacious. Breakfast in the morning was hot and hit the spot. Weight room adequate with free weights Small pool but nice to relax in. The staff are more than happy to help you in any way...customer service as it meant to be. We will be back in the fall as the closest hotel to... More 

Thank K B
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I may be jaded from past experience, but i don't tend to hold out much hope for any accommodation with ". . .Inn and Suites" in the name. Well, I was pleasantly surprised in this case. The Fairfield Inn and Suite on the corner of Terry Fox Dr and Paladium Dr in Kanata is about half an hour from the... More 

Thank alberthead
Ottawa, Canada
Level Contributor
93 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

We were pleasantly surprised and rewarded with early check in by the accommodating and very helpful Rachel who was awaiting our arrival after we had first called to inquire if early check in was even a possibility. We had booked a King suite which we found clean, quiet and newish and suited our needs perfectly – The king suite is... More 

Thank andy.karla
Niagara-on-the-Lake, Canada
Level Contributor
197 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed September 14, 2016

We stayed one night and registered quite late; therefore paid through the nose. Breakfast included in the morning and it offered us lots of choice. Our room was clean, quiet and comfortable and staff were all pleasant. This would be a good place to stay if taking in an Ottaewa Senators hockey game. We had to backtrack to head south... More 

Thank Mike K
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 6, 2016

How long would you pace around reception at 7pm on a Thursday night, waiting for the one (1) front desk employee get off the phone and check you in? You know, say hold please or end the call? Three minutes? Five? Ten? One arriving guest. One desk clerk. Eleven minutes to Hello. Then the Marriott-mandated "photo ID" frisk of a... More 

Thank Gary D
Terri F, Front Office Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Hi Gary D, Please accept my sincere apologies for the unacceptable wait time at check-in. We understand how first impressions are made during the arrival process, and we clearly did not meet our standard. We are currently reviewing the details of your stay to ensure a similar situation does not occur in the future. We appreciate you taking the time... More 

Hamilton, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 1, 2016

We stayed here 2 nights, and hotel was quiet despite having a bus tour stay both nights. Great room, very clean and spacius. Very comfortable beds and pillows. Inclusive breakfast/ area was clean with lots of seating. Standard food choices, all good. Front desk staff were friendly and efficient. Very satisfied with everything and would definitely stay again. Location right... More 

Thank HFids
TPSMarriott-GM, General Manager at Fairfield Inn & Suites Ottawa Kanata, responded to this review

Dear Guest, We are thrilled to read that you were very satisfied with every aspect of your stay. Thank you for taking the time to complete this review as I look forward to sharing this with our team! Sincerely, Dave Fowler General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & Grounds (9)
Room/Suite (16)
Bathroom (9)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (1)
Business Center/Function Rooms (2)
Room/Suite (5)
Bathroom (2)
Pool/Beach Area (1)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Ottawa Kanata

Address: 578 Terry Fox Dr, Ottawa, Ontario K2L 4G8, Canada (Formerly Country Inn & Suites By Carlson, Ottawa West, ON)
Location: Canada > Ontario > Ottawa
Price Range: $132 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ottawa Kanata 2.5*
Number of rooms: 98
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Also Known As:
Country Inn & Suites Kanata Hotel Kanata
Country Inn And Suites Kanata
Country Inn Kanata
Kanata Country Inn
Hotel Style:
#10 Business Hotel in Ottawa
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