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Quality Inn Orleans

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Quality Inn Orleans
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146 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 28, 2016 via mobile

Visited for a weekend and very disappointed. Ive been to many quality inns and i know some may have different policies but this location was very upsetting. I called beforehand to make sure i could have a crib as i know its not guarenteed b4 arrival. It was confirmed by front desk yet not there when i arrived all of... More 

Helpful?
4 Thank Stephanie R
Sudbury, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 19, 2016

The entire hotel is beyond filthy, and the hotel management and staff just make up excuses and make no attempt to fix problems. Molded muffins and curdled cream in the morning. Dirt and dust unimaginable. No clean smell in any room. Cleaning staff doesn't make up your room. If I could rate this hotel zero I would. The health unit... More 

Helpful?
6 Thank Tina W

Travelers are raving about these Ottawa hotels

Ottawa, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 8, 2016

We have stayed at this hotel on numerous occasions and while it was only satisfactory, it was never terrible. Until now. We stayed there because of location. The room (214) is tired looking, in need of a fresh coat of paint. There is a spot in the hall that has been patched, never sanded and painted over. Looks terrible. The... More 

Helpful?
2 Thank Boucher1973
Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 7, 2016

Unless you are a penny pinching miser, keep looking. I can forgive a lot of things if I get a clean, comfortable bed, but what we got was a hard, lumpy bed with equally lumpy pillows and a bedspread that had me wondering how often it was washed. Then at 3 am when I wandered off to the bathroom because... More 

Helpful?
3 Thank MH352016
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 30, 2016 via mobile

We stayed here for 2 nights. The staff are not helpful and at points rude. They seem to be lacking parking, have a ton of handicapped parking, but not a lot of other spaces. It was chosen for the location, but would avoid staying there again. Hotel should look new, however it appears old and well used.

Helpful?
2 Thank Erin M
Sam F, Manager at Quality Inn Orleans, responded to this review

Dear Erin M, Thank you very much for your review as definitely there are necessary for us to improve our services. we definitely appreciate your input. feel free to call the hotel and ask for me and point out the exact issues that you have been facing as we would like to be able to satisfy our guests needs at... More 

Sudbury, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

Very unkept hotel. We visited over New Years Eve. Awful place. Room full of dust and the beds not great. Forced to use top comforter on bed as no other bedding available. Decaf coffee only in rooms. Breakfast is the worst! Coffee too strong, toasters broken, poor selection of fruit, no protein, all carbs. Water jug not filled, just terrible.... More 

Helpful?
4 Thank Kokonut2014
Sam F, Manager at Quality Inn Orleans, responded to this review

Dear KOKONUT2014, Thank you very much for your feedback. your review points out various things at a time. We have improved significantly our cleaning processes. Housekeeping is going through training periods at the moment and we can assure that things can only get better. Breakfast has improved also, although we are by contract giving continental breakfast, and includes: 3 types... More 

Iqaluit
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 14, 2015

These so called "guests " at this hotel ran amok all night long, banging on doors until 3:30 in the morning, loud noises, partying, public drunken behavior and the hotel management did nothing about it, No other people staying at this hotel will be able to get any rest because the management at this hotel does nothing to contain the... More 

Helpful?
3 Thank jtmaurice
Ottawa, Ontario Canada
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed December 10, 2015

We stayed one night on Choice Privileges points. As all rooms were the same number of points we booked the King Suite with hot tub. We arrived after dark and missed the turn into the hotel as the parking lot lights were off. The parking lot had few vehicles. The check in was quick and seamless. The room itself was... More 

Helpful?
1 Thank BobOttawa
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 30, 2015 via mobile

...are clearly outside the scope of this hotel. I will say the beds were comfortable, but that doesn't make up for large and obvious marks on half of the walls, a weak breakfast, cleaning and maintenance being neglected and NOT CLOSING THE DOOR after housekeeping rolls through. QI Orleans has a fairly decent location, but quite a ways to go... More 

Helpful?
3 Thank G Lee S
Calgary
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 26, 2015

BATHROOM Bathroom floor was not cleaned No towels of face cloths in the bathroom - Front Desk staff was able to provide me with one bath towel, one hand towel and one face cloth as hotel was full and none were available so it was taken from an unoccupied room. Counter top was not cleaned. BEDROOM Floor at entrance was... More 

Helpful?
3 Thank Christopher S
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn Orleans

Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Location: Canada > Ontario > Ottawa
Price Range: $88 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Orleans 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Quality Inn Orleans Hotel Ottawa
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