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Travelodge Ottawa West

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Travelodge Ottawa West
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2,012 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Lanark, Canada
Reviewed yesterday NEW

Big problem with VERY NOISY occupants in the middle of the night . (was awoken one night at 3:33 am. by someone trying to get into my room........The next night was awoken at 4:01 by an angry guest cursing and swearing.)

Review collected in partnership with Travelodge
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Helpful?
Thank V2114STsusanm
Waterdown
Reviewed yesterday NEW

I switched rooms 3 times - the first smelled of bad perfume used to cover up the cigarette smoke, the 2nd room just smelled of smoke and the 3rd room did not smell so I stayed in this one. All rooms I tried were in dire need of a deep clean and makeover. I asked if they had any newly...

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Helpful?
Thank ErnaSteve
Napanee, Canada
Reviewed 3 days ago NEW

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Helpful?
Thank sephorat2017
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Region of Waterloo, Canada
Reviewed 3 days ago NEW

The wave pool and water slide were a nice bonus...parking was tricky but was noted on their website. Muffins were ice cold but tasty.

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Helpful?
Thank Shelley M
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Thank you for your review. We apologize for the parking, this should be remedied with the completion of renovations. We're happy you enjoyed your time in the water park and hope that the birthday went well! Amy

Ottawa, Ontario
Reviewed 3 days ago NEW

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Helpful?
Thank fahda2017
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Cambridge, Canada
Reviewed 4 days ago NEW

Had to use this hotel for funeral in town. No parking. Shower sprayed water all over bathroom. No fan in bathroom. Window was broken and open. Doors to the back parking lot were rotten. Even when asking for repairs over the two days no one came. Breakfast were watery coffee, sugary muffins and pre boiled eggs. At least there was...

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Helpful?
1Thank 203trevord
Jean Pierre B, Manager at Travelodge Ottawa West, responded to this review

Thank you for your review. We're sorry to hear of your disappointments throughout your stay. I will ensure your comments are passed along to prevent further occurrences. We hope to see you again once our renovations are complete! Thank you, Amy

Sudbury, Canada
Reviewed 6 days ago NEW

Pictures on website are deceiving. My room and the halls didn't appear to be very clean. The pool area wasn't inviting. The parking wasn't plowed and it was difficult to find a spot to park. And the hotel was very noisy. The free breasfast was sad! Sorry for bad review but this hotel could use a makeover!!

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Helpful?
Thank denisecY7561RH
Jean Pierre B, General Manager at Travelodge Ottawa West, responded to this review

Dear denisecY7561RH Thank you for the feedback, we apologize for your described disappointments and will share accordingly to prevent reoccurrence Thank you JPB

selwyn
Reviewed 6 days ago NEW

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Helpful?
Thank donf695
Jean Pierre B, General Manager at Travelodge Ottawa West, responded to this review

Havelock, Canada
Reviewed 6 days ago NEW

Shower was broken, breakfast was bread and juice. Was not notified of pool hours and breakfast hours for weekend and week day hours which would of changed where we stay.

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Helpful?
Thank 839kristeny
Jean Pierre B, General Manager at Travelodge Ottawa West, responded to this review

Dear 839kristeny Good feedback thank you. will look into the shower immediately. For our readers benefit, Our FREE Continental buffet breakfast is composed of coffee, cereal, milk, whole fruit, boiled eggs, breakfast pastries and yes five different breads, peanut butter, jams, butter , orange and apple juice. As for the opening hours of the pool and breakfast, we will review...

Timmins, Canada
Reviewed 6 days ago NEW

No hot water in shower ask for direction around the area told he would get back to me never did

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Helpful?
Thank K1469GOjulieb
Jean Pierre B, General Manager at Travelodge Ottawa West, responded to this review

Dear K1469GOjulieb Thank you, we appreciate the post and apologize for the incidents JPB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Travelodge Ottawa Hotel and Conference Centre is a CAA/AAA 3-Diamond Full Service Property. Boasting Over 20,000 square feet of meeting space, a full convention services department and exceptional customer service. We offer an Executive Club Floor with a private Executive lounge for our business travelers enjoyment. Enjoy Ottawa's largest hotel Water Park, the Wet and Wild water Park. It features a wave pool, kid s pool, slide, hot tub and fitness room. ... more   less 

Additional Information about Travelodge Ottawa West

Address: 1376 Carling Ave | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada (Formerly Travelodge Hotel and Convention Centre - Ottawa West)
Location: Canada > Ontario > Ottawa
Price Range: $93 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Ottawa West 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Travelodge Hotel And Convention Centre
Travelodge Ottawa
Travel Lodge Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from Travelodge Ottawa West staff and other travelers.
1 question
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Questions? Get answers from Travelodge Ottawa West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't count on the sofa beds for sleeping on.....horrible sleep!”
 of 5 bubbles Iakonkwe, 1 week ago | Read review
“Try rooms in newer tower section”
 of 5 bubbles sirjuan007, Dec 8, 2016 | Read review
“rooms on the south side are quieter and larger”
 of 5 bubbles robertbanks2016, Nov 20, 2016 | Read review
“No room was good, but the bottom floor was especially bad.”
 of 5 bubbles G7733LStinab, Nov 17, 2016 | Read review
“Make sure you specify the kind of room you want and where you want to be”
 of 5 bubbles nbreest, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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