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Holiday Inn Hotel & Suites Downtown

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Holiday Inn Hotel & Suites Downtown
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254 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 16, 2015

This hotel was perfectly located in downtown Ottawa, within walking distance of shopping, food, nightlife, and the sights of the city. The hotel is not overly modern but it is well-kept. I had a double suite with a kitchenette, perfect for a week's stay for a business traveller. Up to Holiday Inn's usual standard without a doubt.

3 Thank Rachael B
Toronto, Canada
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 12, 2015

This hotel was a wonderful place to stay with our two dogs when visiting Ottawa. Rates were not cheap but the facility was nice and the people who worked there were very polite and helpful. We recommended this hotel only to learn later that it is now closed & being converted to student housing. Sorry to hear this. Too bad... More 

3 Thank Gymrat70
Level Contributor
876 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed February 3, 2015

We enjoyed a nice stay at this hotel and would recommend it to anyone visiting the city. The location is good and the room was clean and very comfortable. We had a slight problem with an overflowing toilet but the staff were quickly upset to sort the issue out with the minimum of fuss. The bed was very comfortable and... More 

1 Thank ANDY K
Mumbai (Bombay), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 15, 2015

Hotel located is excellent. Good Business Hotel with basic facility, but don't expect luxury amenities. Small but comfortable rooms with simple but good breakfast. I stayed for one day and enjoyed my stay.

1 Thank SSHH2014
Toronto, Canada
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 14, 2014

Good location, had an adjoining suite for our children was nice, check in was easy and quick, room was clean and comfortable. Would stay there again. didn't get a chance to eat here or enjoy their amenities.

1 Thank LOVE2Travel4U2
Dubai, United Arab Emirates
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed September 20, 2014

Location, location, location. That was basically the best thing about our family experience at the hotel. It's close (walkable distance) to everywhere you want to be and yet very peaceful. We appreciated the fast and easy booking, check in and check out, and general friendliness of all the staff. On the other hand the service was very slow; internet was... More 

1 Thank AiRuoYan
Kingston, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 2, 2014

Clean, comfortable rooms,Staff accommodating. Parking limited, elevators need maintenance. Location is perfect for nightlife and shopping and restaurants and museums. Enjoyed the gym and the restaurant.

1 Thank Frenchy692013
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2014

I have stayed at this hotel on four separate occasions visiting our nations capital and what a great place. The staff is so friendly and helpful and the rooms a very clean an always upgraded with new furniture. the location is on a very quiet street in the heart of the city...this will be the only place i stay at!

Thank rachelsO9149ZA
Level Contributor
339 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed July 2, 2014 via mobile

We stayed here for the Canada Day long weekend and I would say the hotel is overall ok. Pros: The location is great as it is a few blocks from all attractions downtown Ottawa. Close to Parliament Hill and Byward Market locations as they are approx 10-15 min walk. The bathroom was nice - floors were heated. The beds were... More 

3 Thank Jason W
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Downtown, responded to this review

Dear Jason W, Thank you for taking the time to share your positive comments about our location. I am glad that you found our beds comfortable and our bathrooms nice. I apologize for any inconvenience you may have experienced due to the on going work at the parking area and condition of the elevators. Please bear with us as these... More 

Toronto, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 30, 2014

We had a two double bed room with kitchenette. We were only blocks from Byward Market and all the attractions and action. Elgin Street is full of wonderful places to eat. The room was clean and very large. We were very happy with this hotel.

1 Thank V C
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75 photos of this hotel

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Hotel & Grounds (12)
Room/Suite (23)
Bathroom (3)
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Management photos: Courtesy of the property manager

All Management Photos (9)
Room/Suite (6)
Dining (1)
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Downtown Ottawa Location Ideal for All Travelers. Located in the trendy Golden Triangle District of downtown Ottawa, Holiday Inn & Suites - Ottawa Downtown is a well-appointed hotel in close proximity to the MacDonald Cartier International Airport (YOW) and the Ottawa Train Station. Our location places you mere steps from the Rideau Canal, a UNESCO World Heritage site where you can stroll, bike or skate by many great historic and contemporary attractions of downtown. Our Ottawa hotel is within walking distance of trendy Elgin Street's shops, restaurants and nightlife, historic Byward Market, the Canadian War Museum and Parliament Hill. Lodging here benefits business travelers who are visiting the Department of National Defense, the Government of Canada Conference Centre, and other businesses in downtown Ottawa. Our hotel's amenities include eight meeting rooms, event packages and a Business Centre to meet your business needs. From Lane's Restaurant and Lounge to the Fitness Centre, we aim to provide you with a convenient stay in downtown Ottawa. Each hotel room features a triple-sheeted bed, a sitting area, TV, a work area with a desk, and free high-speed Internet access. Our downtown Ottawa hotel staff go beyond the average hotels in Ottawa to give you the comfort you deserve. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Downtown

Address: 111 Cooper Street, Ottawa, Ontario K2P2E3, Canada
Location: Canada > Ontario > Ottawa
Price Range: $95 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Downtown 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Downtown
Holiday Inn Downtown
Holiday Inn Ottawa
Ottawa Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites Downtown staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Hotel & Suites Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One high up and facing Parliament. There are also rooms with kitchen facilities if you fancy eating in.”
 of 5 bubbles ANDYKWestYorks, Feb 3, 2015 | Read review
“I always prefer nice views and in this case will be mainly city - I would recommend a room high up where you can see the center of the city”
 of 5 bubbles travelww40, Jun 17, 2014 | Read review
“get rooms facing the street my room was room #416 and it was great.”
 of 5 bubbles ldantimo, Jun 14, 2014 | Read review
“Higher is better - there's a nice view of the city higher up on one side of the building.”
 of 5 bubbles 0natalief, May 22, 2014 | Read review
“Excellent view for rooms on the East side of the hotel.”
 of 5 bubbles recceptl, May 21, 2014 | Read review
5 of 5
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