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Comfort Inn Ottawa East

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Comfort Inn Ottawa East
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68 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Shelburne, Canada
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here a few night, nice comfy beds. Ac in the room was hit or miss. Sometimes the ac would stop pushing out cold air. I'd turn the dial down and back up to kick it in when the room got warm. Bathroom was dated, bathtub was in bad shape. Overall not a bad stay.

Helpful?
Thank z24pride
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Z24pride, Thank you for your 3/5 rating mentioning our comfortable beds! In future, please do let us know if you are having issues with the air conditioner in your room. It is only through guest feedback that we can continue to improve our operation. I do agree that our bathtubs need to be replaced and I’m pleased to announce... More 

North West River, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean and nice. It is your average comfort inn hotel. Great for an overnight stay when passing through and really we don't go on vacation to spend time in the hotel. Friendly service also. Ended up moving here because we checked out of the previous hotel as it was disgusting. We were happy with our choice.

Helpful?
Thank AliPenash
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear AliPenach, I’m so pleased that you enjoyed your choice by staying with us and thank you for mentioning our friendly Team Members! Our hotel does offer comfort, cleanliness, complimentary breakfast, WIFI and parking. I look forward to providing you a warm welcome back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager More 

Carnarvon, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Clean quiet room on 2nd floor. No lift but the Concierge kindly took our cases up for us. Very friendly and helpful. Nice view out at lawns and trees. Handle in bath was good for my aging mother. Pull out bed was quite OK. The microwave very handy as we could have our evening meal in the room. Breakfast we... More 

Helpful?
Thank SusanJG18
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Susan and Jean, Thank you for your excellent review mentioning our clean and quiet rooms and our very friendly and helpful Team Members! We are conveniently located near the St. Laurent Shopping Centre where our guests will find 195 stores, services, restaurants and free parking. There is something for everyone in our area! I look forward to welcoming you... More 

2 reviews
3 of 5 stars Reviewed June 6, 2016

Hotel/Motel is clean. Has a couch in a room for two which is nice. Pretty much has everything (microwave, fridge). There are some stuff that would've been great though. Like slippers in the room would be nice (I feel icky walking barefoot on any carpeted floors). And the so called "High Speed Internet" isn't really High Speed. I used my... More 

Helpful?
Thank Jaye P
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Jaye P., Thank you for your good review mentioning our cleanliness and room amenities! We do offer complimentary internet and it’s normally enough to check emails and surf online. The speed will be lower during high hotel occupancy with many guests connecting and I do apologize. For future stays, please do let us know if the air conditioner in... More 

Bruce Peninsula, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2016

Included breakfast which was passable; in 5 days we only had it on our first morning. Egg omelet (1 egg) made on request but no bacon or sausage. Room was very clean; Bed was exceptionally comfortable. Safety grab bar in bath, wish more hotels would do this. Free parking was right outside our room. Only about 5 minutes to Parliament... More 

Helpful?
Thank Wendy N
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Wendy, Thank you for your excellent review and I’m pleased you enjoyed your five-day stay with us! One of the many benefits of staying with us is that we offer free parking and breakfast. Parking in downtown hotels is normally $20-$35+/night and many do not include breakfast in their regular room rate. Our cleanliness, comfortable beds and location are... More 

Newport Corner, Nova Scotia, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Stayed in this hotel as it was close to where my son lived and was pleasantly surprised at the convenience of room. It had a microwave and small fridge in the 2 double bed and the tv was a fair size. Coffee maker as well. The desk clerk was nice enough to get me some milk for my tea from... More 

Helpful?
Thank Faustina W
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Faustina W., Thank you for your 4/5 rating mentioning our comfortable beds, quiet hotel and our room amenities! We do offer a tremendous value for money and I look forward to providing you a warm welcome back on your next trip to visit your son! Sincerely, Peter Switzer General Manager More 

Ontario, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 22, 2016

Our room in this basic motel was comfortable in most respects, and perhaps upgraded somewhat from what was available during other visits in past years. For this visit, we were in a single-queen-bed room on the ground floor, with couch, mini-fridge, microwave, and free WiFi. The front desk clerk seemed glad that we brought to his attention two small items... More 

Helpful?
Thank J-D_from_Ont
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear J-D., Welcome back – it’s always a pleasure to hear from our return guests! Thank you for your detailed review and I’m pleased you enjoyed your room, our complimentary breakfast and WiFi, and the computer for guest use. You are correct in noting that the hotel is smoke-free and guests who wish to smoke can outside. Once again, thank... More 

Trinidad
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 21, 2016

The room itself was quite up to Comfort Inn standard, nice bed and clean bathroom. But the service was bad. It is close to the big St Laurent Mall but it is in a dusty area. There is no bathroom for guests near the Front Office, so you will have to use the one the employees use. I had my... More 

Helpful?
Thank Nzl H
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear NZL H, Thank you for your review mentioning our Comfort Inn standards, nice beds, cleanliness, proximity to the St. Laurent Shopping Centre and our fantastic Team Members! Although the outside of our hotel has not been renovated, the inside has. We do have a small breakfast area for our guests (seats approximately 16) and as a result, we do... More 

Mississauga, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 16, 2016

The Room at this hotel was good except for the bath tub that was very old and had all marks on it and it looked dirty.The carpet in the room looks old and has to be changed.The breakfast room had only 3 to 4 tables which makes it very uncomfortable for the guests to sit and have their breakfast.They should... More 

Helpful?
Thank Andrew R
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Andrew R., Thank you for your good review! Our bathtubs were not replaced during the last renovation and although clean, I do agree that they are worn. I’m pleased to announce that they will be replaced this year! When the hotel is at high occupancy, our small breakfast area will be crowded and I do apologize. The provision of... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 5, 2016

Traveled to Ottawa for business. Check in was fast, small two story building. Clean and quiet. Room: Clean room, nothing fancy, clean sheets and new furniture. Nothing fancy. Bathtub paint chipped a little bit, so no baths, but showering was fine with updated shower head. Even though my room overlooked the major highway, there wasn't a lot of traffic noise.... More 

Helpful?
1 Thank NurseTim41
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear NurseTim41, Thank you for your good review and I sincerely appreciate when guests mention our awesome Team Members at the Front Desk and in Housekeeping! I’m pleased that you enjoyed our cleanliness, comfort, complimentary breakfast and great east end location. I look forward to providing you a warm welcome back on your next trip to Ottawa! Sincerely, Peter Switzer... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
This Comfort Inn(R) hotel is ideally located within minutes of downtown, giving easy access to the University of Ottawa, National Arts Centre, Rideau Canal Skateway, Carleton University and Ottawa International Airport. All rooms at this Ottawa hotel have been renovated and are now 100% smoke free. We also have a new lobby and breakfast area which features a daily complimentary breakfast which offers both cold and hot items including waffles, eggs, bacon or sausage. All guest rooms have a refrigerator, microwave, free wireless internet, 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have patio door access. This Comfort Inn offers many high-value amenities, including: - Free high-speed Internet access- Free local calls- Free weekday newspaper- Pet-friendly hotel. ... more   less 

Additional Information about Comfort Inn Ottawa East

Address: 1252 Michael Street, Ottawa, Ontario K1J 7T1, Canada
Location: Canada > Ontario > Ottawa
Price Range: $99 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa East 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
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