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Comfort Inn Ottawa East

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Comfort Inn Ottawa East
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74 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Steinbach, Manitoba
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is an old hotel likely from the 70's. It is clean but basic with hefty prices for a room. We paid $203 for a 2 double bed (not queen) for a night. The hotel is fairly close to shopping and restaurants do that is a plus. Otherwise it is not worth the amount charged.

Helpful?
Thank sylvia N
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The hotel is about 15 minutes from Parliament Hill. Rooms are dusty. Coffee maker is dusty. Refrigerator is not cold and no freezer. There is no temperature control on the refrigerator. Remember that they allow pets in this hotel so be ready that any room may smell like pets even when you are told that guests with pets are on... More 

Helpful?
Thank Takunaknay
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Takunaknay, Thank you for your review and I’m truly disappointed that you did not enjoy your stay with us. Our bathtubs are worn and we are in the process of replacing them. The housekeeping and maintenance issues you encountered are not indicative of our high standards and I do apologize. Because our breakfast area is quite small, we do... More 

Travelers are raving about these Ottawa hotels

Branchton
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We had the displeasure of staying at this hotel last night. It's awful. We pulled in late but had a reservation. We were "Greeted" by the night manager who, instead of saying hello, looked at me grumpy and told me we should have called and said we would be late. That's fine, everyone has a bad day if work. We... More 

Helpful?
Thank Derek W
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Derek, What you experienced is certainly not up to our standards and I would like to speak with you. I can be reached at 613-744-2900. You have my sincere apologies and I look forward to hearing from you. Sincerely, Peter Switzer General Manager More 

Toronto, Canada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 20, 2016

Our stay in this hotel was satisfactory, the room was clean, it has a fridge and microwave. Breakfast was good, it is from 6:30 to 9:30. It has no swimming pool, but locations is good, the hotel close to highway and shopping mall. Only thing I did not like is an old bathtub, that was painted unevenly on the bottom.... More 

Helpful?
Thank luba072
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Luba072, Thank you for your good review mentioning our cleanliness, good breakfast and excellent location! I do agree that our bathtubs are worn and we are in the process of replacing them. I look forward to welcoming you back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager More 

Petawawa, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 19, 2016

We stayed here on our way to New Brunswick, as they were the best pet friendly hotel we could find. It's located in a very quiet area, rooms served their purpose, and very friendly staff. We enjoyed not having to pay a ridiculous pet fee, and the bed was very comfortable. Will definitely stay again if we are back in... More 

Helpful?
Thank Viola M
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Viola, Thank you for your awesome review mentioning our very friendly Team Members, quiet location and comfortable beds. We are definitely pet-friendly and are one of the few hotels in Ottawa that does not charge an extra fee. Once again, thank you for your review and I look forward to hosting you and your family again on your next... More 

Montreal, Canada
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 9, 2016

Was there for a two night stay over the weekend and the rooms are clean, renovated bathroom also clean. Except the bathtub. Without exaggeration, the bathtub had not been cleaned in quite sometime and since we knew everyone on our floor (we were a group) it seems it was the same for everyone. All the bathtubs were not cleaned but... More 

Helpful?
Thank Ian A
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Ian, Thank you for your good review mentioning our cleanliness, quiet location, complimentary breakfast & parking and our pet-friendliness! We are one of the very few hotels in Ottawa that do not charge an extra fee for our guests’ pets to stay. Although our bathtubs are cleaned daily, they are very worn. We have begun our bathtub replacement project.... More 

Shelburne, Canada
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed June 29, 2016 via mobile

Stayed here a few night, nice comfy beds. Ac in the room was hit or miss. Sometimes the ac would stop pushing out cold air. I'd turn the dial down and back up to kick it in when the room got warm. Bathroom was dated, bathtub was in bad shape. Overall not a bad stay.

Helpful?
Thank z24pride
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Z24pride, Thank you for your 3/5 rating mentioning our comfortable beds! In future, please do let us know if you are having issues with the air conditioner in your room. It is only through guest feedback that we can continue to improve our operation. I do agree that our bathtubs need to be replaced and I’m pleased to announce... More 

North West River, Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 29, 2016

Clean and nice. It is your average comfort inn hotel. Great for an overnight stay when passing through and really we don't go on vacation to spend time in the hotel. Friendly service also. Ended up moving here because we checked out of the previous hotel as it was disgusting. We were happy with our choice.

Helpful?
Thank AliPenash
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear AliPenach, I’m so pleased that you enjoyed your choice by staying with us and thank you for mentioning our friendly Team Members! Our hotel does offer comfort, cleanliness, complimentary breakfast, WIFI and parking. I look forward to providing you a warm welcome back on your next trip to Ottawa! Sincerely, Peter Switzer General Manager More 

Carnarvon, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 20, 2016

Clean quiet room on 2nd floor. No lift but the Concierge kindly took our cases up for us. Very friendly and helpful. Nice view out at lawns and trees. Handle in bath was good for my aging mother. Pull out bed was quite OK. The microwave very handy as we could have our evening meal in the room. Breakfast we... More 

Helpful?
Thank SusanJG18
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Susan and Jean, Thank you for your excellent review mentioning our clean and quiet rooms and our very friendly and helpful Team Members! We are conveniently located near the St. Laurent Shopping Centre where our guests will find 195 stores, services, restaurants and free parking. There is something for everyone in our area! I look forward to welcoming you... More 

2 reviews
3 of 5 stars Reviewed June 6, 2016

Hotel/Motel is clean. Has a couch in a room for two which is nice. Pretty much has everything (microwave, fridge). There are some stuff that would've been great though. Like slippers in the room would be nice (I feel icky walking barefoot on any carpeted floors). And the so called "High Speed Internet" isn't really High Speed. I used my... More 

Helpful?
Thank Jaye P
CN302, General Manager at Comfort Inn Ottawa East, responded to this review

Dear Jaye P., Thank you for your good review mentioning our cleanliness and room amenities! We do offer complimentary internet and it’s normally enough to check emails and surf online. The speed will be lower during high hotel occupancy with many guests connecting and I do apologize. For future stays, please do let us know if the air conditioner in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
Official Description (provided by the hotel)
This Comfort Inn(R) hotel is ideally located within minutes of downtown, giving easy access to the University of Ottawa, National Arts Centre, Rideau Canal Skateway, Carleton University and Ottawa International Airport. All rooms at this Ottawa hotel have been renovated and are now 100% smoke free. We also have a new lobby and breakfast area which features a daily complimentary breakfast which offers both cold and hot items including waffles, eggs, bacon or sausage. All guest rooms have a refrigerator, microwave, free wireless internet, 32 inch flat screen television, coffee maker, hair dryer, iron and board. Ground floor rooms have patio door access. This Comfort Inn offers many high-value amenities, including: - Free high-speed Internet access- Free local calls- Free weekday newspaper- Pet-friendly hotel. ... more   less 

Additional Information about Comfort Inn Ottawa East

Address: 1252 Michael St, Ottawa, Ontario K1J 7T1, Canada
Location: Canada > Ontario > Ottawa
Price Range: $96 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa East 2.5*
Number of rooms: 68
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Also Known As:
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
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