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Swiss Hotel

#27 of 69 Hotels in Ottawa
Certificate of Excellence
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Swiss Hotel
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318 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Coventry, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Lovely hotel with a personality of it's own, much nicer than staying in hotel chains. Staff were really helpful, offering lots of help and advise on places to go and where to eat. Rooms were a little on the small size, but beautifully clean and well presented, and we were treated to an upgrade. It is slightly weird having to... More 

Helpful?
Thank Helen S
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here the first two nights of our honeymoon, sad to say but the hotel employees never acknowledged that, so that was a bit of a buzz kill. When we got to the door we were locked out and had to call from a phone to the front desk and then lug our big backs downstairs to the desk... More 

Helpful?
Thank Derrick R
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for writing us this review! We have made a point to make sure that we greet and congratulate everybody for their nuptials as they come in (provided they mention it to us in person or in the reservation comments) and this July in particular over the Music and Beyond festival we have been extending complimentary breakfasts to them... More 

Hamilton, Canada
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The owners/hosts are in fact Swiss, hence the name. Wonderful people that are welcoming and have lots of info re things to do, places to eat etc. The breakfast is really great. The building is historic and the rooms have been updated and are modern. The hotel parking is very limited and is on a reserved basis. Once you are... More 

Helpful?
Thank CDNHikingViking
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for writing us this review! We are very pleased that you enjoyed both your stay and the breakfast! We would just like to make clear that our limited parking is not reserved, but first-come-first-served - we encourage our guests who need parking to come early, grab a spot, and (as you say) discover Ottawa on foot! More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Swiss Hotel last week on business. The entire experience from booking to checkout was positive. The owner and staff are friendly and professional. As other reviewers have noted, this is a unique property and if you're expecting a mass-market, chain hotel experience, you won't get it here. For me, it was a breath of fresh air.... More 

Helpful?
Thank Erin W
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you very much for taking the time to write the review! We are so glad that you enjoyed your stay with us and that what we had on offer was to your liking! We hope next time you visit the city, you consider staying with us again! More 

nomnomnom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 16, 2016

I surprised my boyfriend for his birthday with a trip to Ottawa to attend the comic con the following day and explore Ottawa upon arrival. I am very particular with hotels, especially having worked in the hotel industry for many years. This is one of the best hotels I have stayed in! The front desk service was so friendly and... More 

Helpful?
1 Thank nomnomnom
Sabina S, Owner at Swiss Hotel, responded to this review

We are so pleased that you enjoyed your stay! We are very proud of our room setups, from the white cotton bedding to the various amenities, and we are very happy that you appreciated them as well! We certainly do hope to welcome you back next year, or any time you visit Ottawa again, and to have you down for... More 

London
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 15, 2016

Overall this is a lovely hotel. The rooms are very modern with several lovely personal touches. like an I pad and cool coffee machine. The bed was uber comfortable and everything immaculately clean and presented. The location is a bit weird. It's within 5 minutes walk of Byward Market, Parliament etc, but there are also quite a few undesirables about... More 

Helpful?
1 Thank docfun
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for taking the time to write the review! We are pleased you enjoyed the room and the included amenities, and hope to catch you again the next time you visit Ottawa! More 

Toronto
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 9, 2016

Location is fine, close to market and NAC/canal. Room comfortable, friendly staff. As it is small, some corridor noise as other guests come and go. Met needs for overnight work trip. Closer to market area

Helpful?
Thank FerrisToronto
Sabina S, Owner at Swiss Hotel, responded to this review

We are pleased that you found your stay adequate, and we thank you for taking the time to write this review! More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 3, 2016

This hotel is one of the weirdest in Ottawa. I was coming to town and all the regular hotels I stay at were booked (Westin, Novotel), so decided to stay here. The reviews were good and the pictures online looked nice. Found the hotel. Small building, old. Looked very European. Parked outside and went in. There's no front desk when... More 

Helpful?
Thank Adam M
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for taking the time to write us the review. We do offer something a bit different, off the beaten path, and we appreciate that although this wasn't quite what you were looking for that you could recognize some of what we are going for! We try to make up for lack of facilities with in room amenities (although... More 

Montreal, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 3, 2016

My partner booked this lovely private hotel for my birthday celebration. We stayed in 106, the King bed room featuring a 2-person Jacuzzi. The staff were welcoming and the hotel was tranquil (mostly). Luckily we had to awaken early because the stonemason started working under our window at 8 a.m.! Although there was a mix-up with our reservation, it was... More 

Helpful?
1 Thank JeannieandJono
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for the review! We are happy we managed to sort everything out and that your stay was a pleasant one, and that you were able to attend our Swiss buffet breakfast! Hopefully the next time you are in town you will consider staying with us again, and I can assure you the stonemason will be long gone. Once... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 29, 2016

No at all value of money. In my room type (Deluxe Queen Bed), it was 218 CAD after tax. For breakfast, I had to pay 15 CAD plus tax per person (in our case it is 2 as we are couple). So altogether I had to pay more than 250 CAD for one night. However, the room size was small,... More 

Helpful?
Thank Ajit M
Sabina S, Owner at Swiss Hotel, responded to this review

Thank you for taking the time to write the review. We would just like to indicate that the quoted rate means you stayed in one of our Superior Rooms and not one of the Deluxes, and that included in the room rate was our free Wifi, access to our free 24hr coffee station with french presses, and use of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Swiss Hotel is ideally located in downtown Ottawa in the heart of the Nation's Capital within easy walking distance to tourist attractions, shopping, restaurants, bars, and convention sites. This European-style boutique hotel has modern flair and offers its clients a warm, cozy and intimate accommodation experience with friendly service in a quiet, stress free environment. Each of the 22 rooms has private bathroom, A/C, European style white bedding that is 100% cotton with plush duvets, hardwood floors, free hi-speed wifi internet, an iPad and a Nespresso coffee machine in every room. For business or pleasure, choose from standard, superior, deluxe rooms with a fireplace or our romantic getaway suite with a double Jacuzzi. The hotel offers an optional healthy Swiss buffet breakfast, as well as opportunities for small meetings. The hotel also has a pretty courtyard garden patio for relaxation - a true oasis in the middle of the city. ... more   less 

Additional Information about Swiss Hotel

Address: 89 Daly Ave., Ottawa, Ontario K1N 6E6, Canada (Formerly Gasthaus Switzerland Inn)
Location: Canada > Ontario > Ottawa
Price Range: $138 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss Hotel 3.5*
Number of rooms: 22
Reservation Options:
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Hotel Style:
#15 Business Hotel in Ottawa
#15 Romantic Hotel in Ottawa
#22 Family Hotel in Ottawa
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