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The Westin Ottawa

#5 of 69 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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The Westin Ottawa
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1,767 Reviews from our TripAdvisor Community

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Showing 1,658: English reviews
Washington DC, District of Columbia
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a great escape from the heat wave of the East Coast this summer of 2016! The sun was shining here in Ottawa but the absence of muggy humidity and abundant cooling shade were great gifts even though we were here for a short business meetings! Needless to say, even for a quick jaunt, the central location of this luxury... More 

Helpful?
Thank pinotgrigi0
Riverview, New Brunswick
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff are very welcoming, assisted with what to do and ideas on what to visit. Rooms are clean, bright and the huge walk in shower was delightful. Bed as usual with Westin properties was great. Elevator is different, works great just remember to enter your floor and goto the elevator letter indicated. Close to Parliament, Sparks st, Byward market... More 

Helpful?
Thank alienc
Hamilton ON
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a Fabulous place in the centre of Ottawa near the parliament buildings and connected to the Rideau Centre (shopping galore) The meeting room in the basement was clean and the food great. My view from the SPG gold floor was wonderful with the parliament in full view (minus a bit construction). Lobby is gorgeous and staff helpful. Rooms... More 

Helpful?
Thank Ron V
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Ron V, Thank you for reviewing our hotel. I am delighted that you had an excellent stay and especially enjoyed the view from your room! It's also wonderful to hear that you enjoyed our culinary team's creations! You can be sure that they will be recognized for this. We hope your meeting was a success and that we see... More 

Vancouver, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great central location connected to a mall, close to restaurants and business areas. I tend to always try to stay here. The staff are great; very helpful. Last time I went I got upgraded to a fabulous suite. The rooms are all very comfortable and clean.

Helpful?
Thank Sheeners_views
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Sheeners_views, Thank you for your review! I am pleased to hear that you continuously have an excellent experience staying with us and that our team has provided you with helpful service. We hope to keep seeing you! Be well, Ross M General Manager More 

Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our two night stay at Westin Ottawa recently. We always stay at this hotel whenever we visit Ottawa. As usual we were very happy. Westin has very friendly people working there. This time we forgot our camera at the hotel . After couple of days I called the front desk and talked to Simon. He was very helpful.... More 

Helpful?
1 Thank Ajay M
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Ajay M, Thank you for your review! I am beyond delighted to hear about your most recent experience staying with us here at the Westin Ottawa! You can be sure that Inga and Simon will be recognized for their service. The best type of feedback we can receive is that a guest plans on staying with us again! Thank... More 

Ottawa, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Although my son and I stayed for just one night the Westin left quite the impression. The warm staff greeting at checkin and the modern decor send you off to your room smiling. The rooms are spacious, bed was one of the best sleeps I ever had and the bathroom was just the right size. My son loved the pool... More 

Helpful?
Thank Lauren L
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Lauren L, Thank you for your feedback! I am delighted that you and your son had an excellent stay with us! Here at the Westin Ottawa our goal is that each guest has a unique and special time with us, so we are so happy to hear that this was your experience! We hope to see you again soon!... More 

Seattle, Washington
Level Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service again was amazing and I always love the beds at Westins. This is a great hotel and one of the best in Ottawa. It has a great location to the canal and By Ward market. I appreciate the little things this has to offer like soft towels and comfortable rooms so I can get a good night's rest... More 

Helpful?
Thank Brian W
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Brian W, Thank you for your feedback! I am delighted that you had an excellent stay and enjoyed our Heavenly Beds as well our other amenities! It's also wonderful to hear that our team provided you with amazing service. You can be sure they will be recognized for this. We hope to see you again soon! Be well, Ross... More 

Vero Beach, Florida
Level Contributor
148 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel is perfectly situated. Walking distance to Parliament. Across the street from the Chateau Laurier and attached to the Rideau Mall. The rooms were a nice size. Clean and comfortable. You have to park below the hotel in the public lot used for the shopping mall. $25 per night with no in and out privileges. Fabulous place to stay.

Helpful?
Thank Ginnelle E
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Ginnelle E, Thank you for your feedback. I am delighted that you enjoyed your stay with us and hope you took advantage of our location and had time to explore our beautiful capital city! We hope to see you again! Be well, Ross M General Manager More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Had a conference (and bedroom) here in July 2016. Room was decent size, massive TV and bed. Breakfast was quite expensive but supermarkets in Ottawa (metro and loblaws) were not to far away if you wanted to purchase something and store it in the fridge. The tea and coffee making facilities was a sunbeam coffee making device which worked well,... More 

Helpful?
Thank pudizzlenew
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear pudizzlenew, Thank you for your review. I have taken note of your comments and will be bringing them back to our team to review. Here at the Westin Ottawa we view feedback as a gift and a way to improve and enhance upon each guest experience. We hope your conference was excellent and that we see you again! Be... More 

Montreal, Canada
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great Westin especially if you are visiting Ottawa. The rooms are average Westin size. Clean, modern very nice. Check in was a breeze and super friendly. It may sounds like a small thing but at check in they have you swipe your own credit card. I appreciate that little touch. The property is attached the Rideau Centre... More 

Helpful?
Thank roadwar1
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear roadwar1, Thank you for your feedback! I am delighted that you had an excellent stay with us and in particular enjoyed your check in experience. I hope you had ample time to explore the Byward Market and enjoy some shopping at the Rideau Centre! We apologize for any inconvenience with our self-park option. The parking garage is not owned... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Daly's
Daly's
Cuisines: Canadian, American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 

Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $171 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Reservation Options:
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin
Hotel Style:
#1 Luxury Hotel in Ottawa
#2 Business Hotel in Ottawa
#2 Green Hotel in Ottawa
#6 Family Hotel in Ottawa
#7 Romantic Hotel in Ottawa
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