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11 Colonel By Drive, Ottawa, Ontario K1N 9H4 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (833)
Room & Suite (472)
Dining (49)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Ottawa
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Located in the heart of Ottawa, Canada, The Westin Ottawa is a downtown hotel located near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, French
Hotel links
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2,526Reviews21Q+A100Room tips

Reviews

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Popular mentions
BabyBoomerGuy wrote a review Aug 1
Ottawa, Canada1 contribution
If I could, I would give 6 stars. My wife and I had a wonderful time celebrating a significant anniversary in-town. The room was immaculate and had been hyper-cleaned and quarantined for 2 days before our arrival. Even the TV remotes were in their own clear bags! Although at the time, the hotel restaurants and room service were not available, a weekend-only Starbucks coffee/breakfast bar was open and the hostess was very welcoming. From the moment we arrived everyone at the hotel was very friendly and welcoming. We have already booked another staycation in October.
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip: If you are celebrating anything, contact the hotel directly.
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Response from , Other at The Westin Ottawa
Responded 5 days ago
Hello davidmX5322OX, Thank you for your review! We are absolutely delighted to hear about your recent stay. Our team is working very hard to ensure everyone has an enjoyable and safe stay, so I would like to thank you for recognizing this. We can't wait to see you again in October! Be well, Ross Meredith General Manager
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KodoDrummer wrote a review Jun 2020
Yekaterinburg, Russia61,950 contributions125,640 helpful votes
My favourite Ottawa hotel, primarily for location, and overall quality, including quality of service, quality of bedding, spacious rooms, and excellent cuisine. As a platinum member I received an upgraded suite. Service is stellar.
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Date of stay: September 2019Trip type: Traveled on business
42 Helpful votes
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Response from , Other at The Westin Ottawa
Responded 5 days ago
Hello KodoDrummer, Thank you for taking the time to share your feedback! We are so happy to hear that you had an enjoyable stay in Canada's capital city and that our team provided a memorable experience. We look forward to welcoming you back again soon, thank you for your loyalty. Be well, Ross Meredith General Manager
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SommGuy wrote a review Jun 2020
South Lake Tahoe, California131 contributions20 helpful votes
They have it together at this Marriott well run and accommodating when it came to extending my stay. Some US locations should follow suit. Love the fact it is attached to the rideau center and you literally downtown with a view of The Parliament buildings
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Date of stay: July 2019Trip type: Traveled on business
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Response from , Other at The Westin Ottawa
Responded 5 days ago
Hello Sommguy70, Thank you for taking the share your feedback! We are delighted to hear that you had such a great experience and that you particularly enjoyed the views. We hope to welcome you back on your next trip to Ottawa. Be well, Ross Meredith General Manager
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Manjini J wrote a review Mar 2020
Markham, Canada5 contributions1 helpful vote
I stayed here on a business trip in August and it was amazing. I was deciding between Fairmont and Westin and so glad i am so glad I chose the Westin. The rooms were great, spacious and modern and had huge windows. I got a view of the Canal and Fairmont. The breakfast was amazing. They had my favorite - overnight oats and chia seed puddings. Variety of hot and cold stations and most importantly a huge selection of healthy choices. I used the massage facility. It was average and the massage room was small. The pool was great. The fitness room wasnt too good. It was under renos or something coz there were alot of equipments just piled outside. The last thing I liked about the location was that it was connected to the mall. My coworkers who stayed at fairmont said the room was always dark because the windows were too small and the washroom wasnt great it was small and the water pressure was low. The rooms were also small.
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Date of stay: August 2019Trip type: Traveled on business
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Response from TheWestinOttawa, General Manager at The Westin Ottawa
Responded Mar 11, 2020
Hello manjinij2019, Thank you for taking the time to provide a review! We are delighted to hear that you had such a great experience while staying with us during a business trip last August and that you were able to take advantage of our amenities and convenient location. We hope to welcome you back on your next trip to the city. Be well, Ross Meredith General Manager
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Jeff P wrote a review Mar 2020
Manhattan Beach, California12 contributions5 helpful votes
Long travel day, arrived at 8:30 pm. Valet staff was very friendly. Due to my Titanium status, asked Eric for an upgrade. Due to full capacity, it wasn't possible. My room 2112 (King bed with Parliament View) was very nice. Upon settling in, noticed a rattling noise from heater vent which could be a problem as I'm a light sleeper. Andre, nice/knowledgeable maintenance guy arrived in 10 min. After a quick inspection, he determined the problem can't be easily fixed. Long story short, I was moved down the hall to 2105 which was a downgrade (2 dbl beds, bath with an old curtain, they forgot toiletries and no View). Eric sent me up a bottle of Pinot Grigio -thanks! Went down to Shore Club for dinner. Very convenient as it was frigid outside. Food was great! Before returning to my room, decided to speak with the front desk about my check-in experience. Nice gal blocked a room for the next night back into a King Parliament View room (2012). That evening had dinner again at the Shore Club (thanks Chad for exceptional service). In summary, although 3 rooms in 2 nights, guest rooms are dated - the staff are Canada nice! Having breakfast at Venue Twenty Two with the GM (Mr. Meredith), a real gentleman was pleasant as well. Once back home in LA , I discovered charges were against my profile credit, not the Corporate card that I gave Eric at check-in. Good news, Accounts Receivable took care of the problem quickly. Just wish the weather was warmer so to explore the popular local area.
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Date of stay: February 2020
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Response from TheWestinOttawa, General Manager at The Westin Ottawa
Responded Mar 6, 2020
Hello jeffp524, Thank you for taking the time to provide a review. I am happy to hear that you had a positive experience at The Westin Ottawa and that our team provided a memorable experience. Thank you for joining us in TwentyTwo for the grab and go breakfast, we would like to thank you for your loyalty! We hope to have another opportunity to welcome you back in the near future. Be well, Ross Meredith General Manager
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PRICE RANGE
$145 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin ottawa hotel ottawa, westin ottawa, westin hotel ottawa, ottawa westin
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
492
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Frequently Asked Questions about The Westin Ottawa
Which popular attractions are close to The Westin Ottawa?
Nearby attractions include Jigsaw Escape Rooms (0.3 miles), Escape Manor Byward Market (0.2 miles), and National War Memorial (0.2 miles).
What are some of the property amenities at The Westin Ottawa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Ottawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Ottawa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Ottawa?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Ottawa?
Conveniently located restaurants include BeaverTails, La Bottega, and Corazon De Maiz Mexican Food.
Are there opportunities to exercise at The Westin Ottawa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Westin Ottawa located near the city center?
Yes, it is 0.2 miles away from the center of Ottawa.
Are any cleaning services offered at The Westin Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Ottawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Ottawa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.