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The Westin Ottawa

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#5 of 69 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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The Westin Ottawa
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1,849 Reviews from our TripAdvisor Community

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Showing 1,728: English reviews
Airdrie
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you are in Ottawa to site see & be around parliament this is the place to be. Located near Market street with a ton of great restaurants, across the street from Parliament & 20 minutes away from the war museum (which is a must.) We were at the hotel for less then 12 hours but we were very happy... More 

Helpful?
Thank Ginnelle
Vancouver, Canada
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall this is a great location, within walking distance to many tourist attractions. It provides all the amenities of any big city hotel. Even better one can get off the elevator at 3rd floor and enter into some super shopping at the Rideau Mall. This leads right through to the delightful Market area with more than enough superb places to... More 

Helpful?
Thank Arabella_11
Toronto, Canada
Level Contributor
172 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Westin in Ottawa is excellent. Last time I visited, the elevators were being renovated so that you indicate your floor outside the elevator car. No pushing buttons inside. Now they function well. Everything else is excellent. Service is great. Rooms are clean and spacious. Good venue for business meetings.

Helpful?
Thank Hunterboeuf
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Hunterboeuf, Thank you for your review! I am delighted that you had an excellent stay and that our team provided you with great service. Thank you for mentioning our elevators, we've invested considerable resources to modernize them so that we are able to provide our guests with a state of the art experience. We hope to see you again... More 

Texas
Level Contributor
186 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here two nights and found the rooms well furnished and overall excellent. The location cannot be beat in the downtown area. Service was also very good. Located next to a shopping mall. This is a large hotel so has the normal issues associated with a large hotel.

Helpful?
Thank TXtraveler67_71
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear TXtraveler67_71, Thank you for your feedback. I am happy you enjoyed your stay with us and hope you had time to explore Ottawa! Our location has many benefits when it comes to site seeing, dining, and shopping! We hope to see you again. Be well, Ross M General Manager More 

Altona, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a great place to stay in Ottawa. Very centralized, within walking distance of parliament hill, shopping and great restaurants. We would stay here again in a heart beat. The only draw back would be that it's a little pricy. The concierge was very helpful in trying to find us tickets for the Ottawa vs Toronto football game. He... More 

Helpful?
Thank Brian P
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Brian P, Thank you for your review. I am delighted that you had an excellent stay with us and that you would stay again. A returning guest is the best feedback we can receive! I am happy to hear that our Concierge provided you with helpful service. You can be sure that our Concierge team will be recognized for... More 

Montreal
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I spent two days at a meeting. Other than construction work around the hotel, access was easy and parking plentiful. The room was clean, bright and great to work in with easy WIFI access and large desk. The food was provided in the meeting rooms and I must say was above expectations. If you are planning a meeting in Ottawa,... More 

Helpful?
Thank Yvan H
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Yvan H, Thank you for your feedback. I am delighted that you enjoyed your two day meeting with us! All of the departments in our hotel come together and work very hard in order for meetings and conferences to be successful, so I will be sure to pass your comments on to our team! We hope to see you... More 

Alberta, Canada
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed one night at the Westin (and had to move for second night as they were fully booked.) AAAAHHHH, great bed, great amenities, great service. One of the nicest Westins we had stayed at. Heart of Ottawa & with the huge convention we were attending service was flawless.

Helpful?
Thank calgarymagpie
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear calgarymagpie, Thank you for your feedback. I am delighted that you had an excellent experience staying with us and that you enjoyed your guestroom and were happy with our service! We hope you enjoyed your convention and that we see you again soon! Be well, Ross M General Manager More 

Caledon, Canada
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Ottawa is ideally located within 5min walking distance from so many attractions such as Parliment, ByWard Market, Rideau Center, Rideau Canal Locks and so much more. Upon arrival I highly recommend the valet parking. Parking downtown can be a chore and valet provides free in-out privileges. While possibly a little more I must ask, what is only. Couple... More 

Helpful?
1 Thank JohnDWong
Saskatoon, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my first-choice hotel whenever I'm in Ottawa. You can walk to the Market or Parliament Hill in a couple minutes, the staff is always accommodating, and the rooms are well thought-out and comfortable. A tad pricy at times, but still an excellent value.

Helpful?
Thank dwlothian
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear dwlothian, Thank you for your feedback. It's wonderful to hear that we are your first choice hotel; this means a lot to our team! Thank you for your continued patronage and we hope to see you again soon! Be well, Ross M General Manager More 

Oakville, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is awesome , close to everything and attached to the Rideau Mall. The vibe in this hotel is very energetic , the staff super friendly . Rooms ( and I am OCD on cleaniness) were clean , bright and beautiful. This is my new place to stay everytime I go to Ottawa. Love it ! Mary

Helpful?
Thank Mary S
TheWestinOttawa, General Manager at The Westin Ottawa, responded to this review

Dear Mary S, Thank you for your review. I am delighted that you had an excellent stay with us and that you were impressed with both our cleanliness and friendly service. You can be sure that I will pass your comments on to our team and recognize them for their service. We hope to see you again soon! Be well,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Daly's
Daly's
Cuisines: Canadian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more   less 

Additional Information about The Westin Ottawa

Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $179 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Ottawa 4*
Number of rooms: 495
Reservation Options:
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Also Known As:
The Westin Ottawa Hotel Ottawa
Westin Ottawa
Westin Hotel Ottawa
Ottawa Westin
Hotel Style:
#1 Luxury Hotel in Ottawa
#2 Green Hotel in Ottawa
#2 Business Hotel in Ottawa
#6 Family Hotel in Ottawa
#7 Romantic Hotel in Ottawa
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