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Residence Inn Ottawa Downtown

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#12 of 69 Hotels in Ottawa
Certificate of Excellence
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Residence Inn Ottawa Downtown
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685 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Brockville, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have never stayed in a hotel which was booked for my husband and I and there was only ONE bedside cabinet and one reading light!! When we requested another bedside table and light we were told that they are not supplied in those rooms but the housekeeping staff did supply a coffee table with a very small lamp which... More 

Review collected in partnership with this hotel

Helpful?
Thank heather w
Cary, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great location for touring the sites of Ottawa without getting in the car. Spacious room, on-site parking, and above average breakfast made for a pleasant stay. Many good restaurants in the area for lunch and dinner. Would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank Dg1018
San Antonio, Texas
1 review
3 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel is very customer service oriented. The rooms are a bit worn, but are very clean. If you are going t need to stay for an extended period, the rooms have everything that you need to be self sufficient.

Review collected in partnership with this hotel

Helpful?
Thank tonybE8036NS
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi tonybE8036NS, Thank you for taking the time to write a comment on the hotel and we appreciate your comments on the staff of the Hotel. I am sorry about the way the rooms were for you but glad you found the room clean. We look forward to welcoming you again at the Hotel. With kind regards, N.Ravi General Managet More 

Brookfield, Wisconsin, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Residence in downtown Ottawa. It's about 7 blocks from Parliament. The Residence had a wonderful evening snack which this particular evening was chicken breast sandwiches, salad, pretzels, and assorted beverages. The breakfast was wonderful as well and the room both were held in was very large compared to some hotels where tables on top of each... More 

Helpful?
Thank SJHarding12
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi SJHarding12, We are very pleased to read that your stay with us was to your satisfaction. Our Residence Inn breakfasts are great as also the RIMixes from Mondays through Wednesdays. Thank you for staying with us and we look forward to another visit soon! Regards, N.Ravi General Manager More 

Trenton, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Myself and two friends participated in the Army Run 2016 and booked this hotel as it was extremely close to the start (350m), it had a pool, hot tub and suites available. Check in was flawless as I had already checked in online, just had to pick up keys, give vehicle information and find room number. Reception was very friendly... More 

Helpful?
Thank Sulu68
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Sulu68, Thank you for your comments after your stay with us over the Army run weekend. Thanks for all your great comments marred only by the lack of a Hot tub. I am really sorry about a lack of the hot tub as we have run into a certain imbroglio wherein some major structural changes are required. Hence, the... More 

Kingston, Canada
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband had been staying in Ottawa for business purposes (at least) one week per month for the past 5 years so he (we) have stayed in many hotels downtown. This hotel is located near everything. Close to good vegetarian restaurants, Parliament, Rideau Mall, the Market, the Library. Everything is within walking distance or bus service. The rooms are varied.... More 

Helpful?
Thank lejbonk99
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi lejbonk99, All of us here at the Hotel appreciate your description of the surroundings and the Hotel. All Hotels are structures and buildings and you very rightly pointed out that it is always the people who make a Hotel. Yes, we care. Like everyone at the Hotel we always have time for all our guests as they are who... More 

Halifax, NS
Level Contributor
118 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the size of my room (despite feeling it was a bit too much space for one person.) The added $5 starbucks voucher to deny housekeeping was a plus as I usualy don't use housekeepign anyhow. The products in the room were excellent, paul mitchell hair products are always welcome. The suite was great. The location was convenient. Most... More 

Helpful?
Thank wendywalters
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi wendywalters, Thank you for taking the time to write out a survey and we appreciate it. At the outset, I would like to apologize for the food at Phi. I have taken this matter up seriously with the concerned people. We try hard to make this place a home away from home for our guests. We have a fairly... More 

Ottawa, Ontario
1 review
5 of 5 stars Reviewed 1 week ago

Organization chose location, liked my stay. The elevator service to the meeting rooms or breakfast area is so convenient. The front desk folks were so super professional and helpful.. I believe we may be back after being here at least 10 times over the last 30 months,

Review collected in partnership with this hotel

Helpful?
Thank nitnest
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi nitnest, Glad we are able to meet your needs for all your stays with us. If there is anything we can do to make your future stays comfortable, please do not hesitate to call me. We thank you for your stay and you great comments about us!! With kind regards, N.Ravi General Manager More 

Santa Rosa, California
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is minutes from Parliament Hill and the Welcome Center where you can reserve tours of the Parliament bldg. and the city sightseeing tours as well. It's very close to Elgin St., a wonderful area filled with great restaurants and pubs. The hotel itself was clean and very nicely appointed. The bathroom was well lighted and clean. The shower... More 

Helpful?
Thank Alice R
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Alice R, We are all so happy to read that your stay was good and it met all your needs. We too wish you could've stayed longer but we will look forward to a future visit. Thank you so much for your comments and it has pleased all of us immensely !! With kind regards, N.Ravi General Manager More 

Edmonton, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It's great centrally located hotel, close to Parliament House. Product and service was great during my stay. Doug at front desk was very helpful and accommodating. He gave us complimentary upgrade to suite room 801 which was great and spacious during my stay. I stayed in 3 different hotel brand in Ottawa during my visit and the Residence in is... More 

Helpful?
Thank Angel8885
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Angel8885, I am really pleased that you enjoyed your stay with us and glad Doug was able to upgrade you into a larger room. Thank you for your stay and we look forward to your future visits. With kind regards, N.Ravi General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Location: Canada > Ontario > Ottawa
Price Range: $137 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#21 Family Hotel in Ottawa
#26 Business Hotel in Ottawa
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