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Residence Inn Ottawa Downtown

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Traveler (101)
Room & Suite (218)
Dining (27)
Overview
  • Excellent39%
  • Very good46%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“great location”(134 reviews)
“full kitchen”(79 reviews)
“byward market”(94 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Residence Inn Ottawa Downtown
Special Offer: Member Rates
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Offers from Residence Inn Ottawa Downtown
Special Offer: Member Rates
Hotel deals
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,156)
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Show reviews that mention
All reviewsgreat locationfull kitchenbyward marketparliament hillone bedroom suitetim hortonslarge living roomparking garage iswithin walking distanceottawa downtownconfederation parkfree breakfastwasher dryersofa bedbit datedyogurtthe breakfast area
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1 - 5 of 1,067 reviews
Reviewed today via mobile

I was expecting a higher standard. I booked this hotel through one agency an when I saw Marriott I didn’t check the details of the hotel since I had been in other Marriott. Room for improvement the Breakfast and the service

Thank Joan C
Reviewed 2 days ago

The room was nice, nothing special. It was clean and fairly roomy. Check-in was easy but the main desk is on the 4th floor rather than the lobby which was odd. The free breakfast was very good, scrambled eggs, breakfast meats, fresh fruit, breads, dry...More

Thank John B
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded yesterday

Hi John B, Thank you for your comments and glad you were able to use the location to your advantage. We will be renovating the Hotel early next year and we hope to correct the 4th floor check in. Thank you for your patience and...More

Reviewed 4 days ago via mobile

Hotel very well located, breakfast not as good as expected. Was at a nearby hotel last time breakfast MUCH better. The staff were very pleasant and helpful. Not sure I would return. Price was “fair” but nothing more.More

Thank traceywinter
Response from Doug C, Front Office Manager at Residence Inn Ottawa DowntownResponded 3 days ago

Dear traceywinter, Thank you very much for taking the time to share your thoughts with us. We are happy to hear that you found the team here to be helpful, and our location helped with your stay. I am very disappointed to hear that we...More

Reviewed 1 week ago

Great hotel to stay at with larger groups. Suites are large enough to handle bigger groups. Location is very close to everything near Parliament Hill. The swimming pool could use a little attention as the water was very cloudy, but the kids still enjoyed itMore

Review collected in partnership with this hotel
Thank bartvP8015GJ
Response from Doug C, Front Office Manager at Residence Inn Ottawa DowntownResponded 6 days ago

Dear bartvP8015GJ, Thank you very much for your feedback, and we are pleased to hear you enjoyed your time in Ottawa. We have taken notice of the pool as well, and due to the high volume of use the past few weeks we are taking...More

Reviewed 1 week ago

This was a nice hotel just a block from the Canal and a few blocks from Parliament. My suite was huge-bigger than many 1 bedroom apartments. Very quiet inside and out. Many breakfast choices-try the vegetarian crumble. Snacks most evenings but they go fast. A...More

Thank defaultdisplay986
Response from Doug C, Front Office Manager at Residence Inn Ottawa DowntownResponded 6 days ago

Great insight defaultdisplay986, We are pleased to see you enjoyed your time with us. Your feedback will be very helpful to our future guests, and helps us identify areas for improvement. For any guests considering our hotel; just as mentioned we have snacks in the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Business Center with Internet Access
Wheelchair access
Breakfast included
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$140 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$140 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (101)
Room & Suite (218)
Dining (27)
Pool & Beach (13)
Amenities (23)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
557sin
January 28, 2018|
AnswerShow all 2 answers
Response from Doug C | Property representative |
Thank you very much Apocalypstyck for assisting 557sin. You are correct, our RI Mix is hosted Monday - Wednesday (times vary), where we serve a light snack to help our guests unwind after a day of exploring or working in... More
0
Votes
datgood
January 15, 2017|
AnswerShow all 4 answers
Response from Doug C | Property representative |
Hi datgood, Thank you for choosing the Residence Inn. Our 1 bedroom suites are a good size, some upwards of 600 square feet, and there usually isn't an issue with space for a family of 3. Our suites with 2 queen beds can... More
0
Votes
OpieOP
December 18, 2016|
Answer
Response from Doug C | Property representative |
Thank you OpieOP for your question. Parking is available at the hotel, as of Jan 1st, 2017 the parking charge is 23.00/night plus taxes. Prior to Jan 1st, the charge is 21.00/night plus taxes. Please let us know if you... More
0
Votes
Room Tips
"family suite has balcony and 2 rooms"
briancO5046XW
2 million years ago
Read review
"Take a cab from airport. Don’t worry about parking a car downtown."
456janicea
2 million years ago
Read review
"The king-bed corner suites are more spacious than the other suites."
mark20502018
2 million years ago
Read review
"Room and commun areas little dated but excellent location and services "
PaulMZ06
2 million years ago
Read review
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