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Residence Inn Ottawa Downtown

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Traveler (93)
Room & Suite (203)
Dining (25)
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Overview
  • Excellent38%
  • Very good47%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“great location”(141 reviews)
“full kitchen”(86 reviews)
“parliament hill”(93 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Ottawa Downtown
Special Offer: Member Rates
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Offers from Residence Inn Ottawa Downtown
Special Offer: Member Rates
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Reviews (1,132)
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1,048 results
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412
469
119
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12
Show reviews that mention
All reviewsgreat locationfull kitchenparliament hillbyward marketone bedroom suitelarge living roomottawa downtowntim hortonswithin walking distanceparking garage isconfederation parkfree breakfastthe sofa bedwasher dryerbit datedyogurthot breakfast
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1 - 5 of 1,048 reviews
Reviewed 3 days ago

I chose this hotel because of its location. It is close to the Parliament Hill and the grocery store--Urban Fresh. There is a kitchen in the room. If you want to cook by yourself, it is easy to get everything from Urban Fresh nearby. The...More

Thank spring899
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 2 days ago

Hi spring899, Thank you for your comments after your stay with us and thank you for the nice description of the Hotel , the services and the proximity to things one can do. I do apologize for the concierge not being there upon your arrival...More

Reviewed 1 week ago

We stayed a night in Ottawa for our child's graduation. The room was very large with separate sitting area, kitchen, and bedroom. Room was clean and comfortable. Elevators were fast and readily available. Breakfast had standard variety offered at similar hotels. Breakfast seating area is...More

Thank Hug_The_Mouse
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 5 days ago

Hi Hug_The_Mouse, Congratulations on your child's graduation!! Glad you were comfortable in the large one bedroom suite as also the breakfast at the Hotel. We look forward to another visit to Ottawa. With kind regards, NR

Reviewed 1 week ago

Clean, good location, good included breakfast, very friendly staff, good eco-program ($5 coffee coupon if you skip a day of towel changing). My ony complaint would be that the air conditioning going on and off is loud at night.More

Review collected in partnership with this hotel
Thank jtamik0
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 6 days ago

Hi jtamik0, Thank you for your comments and we appreciate it. The air conditioning system willl be replaced in the upcoming renovations and , the Hotel will give you a sound sleep at night! I am sorry for the disturbance during this visit. We look...More

Reviewed 1 week ago

Whether you’re travelling for business or with the family, this hotel has everything you need. Every room is a suite, so you have a fully equipped kitchen, plus a separate bedroom. We bought some groceries and made a picnic lunch. There’s an excellent breakfast on...More

1  Thank Lynn B
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 1 week ago

Hi Lynn B, Thank you so much for your comments on the Hotel. We feel proud to be of service to your family and you. Glad the size of the room , the proximity to places and the breakfast at the Hotel suited your needs....More

Reviewed 2 weeks ago

We enjoyed our peaceful and quiet 5 day stay in our extra large corner suite. This hotel demonstrates extraordinary customer service, with friendly, helpful staff that actually understands what you want. Our suite was well-appointed, including a full kitchen and we also enjoyed the range...More

Thank LuluReview
Response from N R, General Manager at Residence Inn Ottawa DowntownResponded 1 week ago

Hi LuluReview, Thank you so much for your wonderful comments after your recent stay with us. We're so glad that Doug and Travis made your stay comfortable and Denise who was a perfect host. Thank you also for your description of the Hotel and the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$160 - $312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$160 - $312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (93)
Room & Suite (203)
Dining (25)
Pool & Beach (12)
Amenities (23)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
557sin
January 28, 2018|
AnswerShow all 2 answers
Response from Douglas C | Property representative |
Thank you very much Apocalypstyck for assisting 557sin. You are correct, our RI Mix is hosted Monday - Wednesday (times vary), where we serve a light snack to help our guests unwind after a day of exploring or working in... More
0
Votes
datgood
January 15, 2017|
AnswerShow all 4 answers
Response from Douglas C | Property representative |
Hi datgood, Thank you for choosing the Residence Inn. Our 1 bedroom suites are a good size, some upwards of 600 square feet, and there usually isn't an issue with space for a family of 3. Our suites with 2 queen beds can... More
0
Votes
OpieOP
December 18, 2016|
Answer
Response from Douglas C | Property representative |
Thank you OpieOP for your question. Parking is available at the hotel, as of Jan 1st, 2017 the parking charge is 23.00/night plus taxes. Prior to Jan 1st, the charge is 21.00/night plus taxes. Please let us know if you... More
0
Votes
Room Tips
"Room and commun areas little dated but excellent location and services"
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"Suite was nice and roomy"
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"If traveling with family or group, ask for a corner suite as it has a large living room that can be used for..."
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"Room 917 was a nice quiet room."
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