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Residence Inn Ottawa Downtown

#16 of 69 Hotels in Ottawa
Certificate of Excellence
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Residence Inn Ottawa Downtown
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597 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Cornwall, Ontario
1 review
5 of 5 stars Reviewed 2 days ago NEW

Happy and very helpful staff, they helped to make the whole trip stress free and pleasant. Great advise on the general location and places to visit, eat at and directions to destinations. Very helpful in resolving issues without any complications. Flexible with items to help us with our stay.

Review collected in partnership with this hotel

Helpful?
Thank danwilson65
Ottawa, Ontario
1 review
4 of 5 stars Reviewed 3 days ago NEW

All staff - right from our very late night arrival have provided us with most pleasant stay at the Residences Inn, during our vacation in our Nation's Capital. Breakfasts were a great start to the day.

Review collected in partnership with this hotel

Helpful?
Thank jeff541
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We (family of 3, all over 18) were in Ottawa for vacation. Booked this place because we want to have another room beside the bedroom. This place offers that and more. PROs: excellent location - close ( walking distance) to many good restaurants, to parliament buildings(peace tower), to market places. Quiet hotel. (Paid garage) pArking onsite. Free (basic standard) breakfast... More 

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Helpful?
1 Thank ffc5r
Toronto, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The location was great and the room was nice too! Walked to all the attractions and restaurants. The breakfast was not bad but could of had a better selection. Staff was good. The only downside would be the parking ...a $21.00 extra charge per day.

Review collected in partnership with this hotel

Helpful?
1 Thank bernardm320
Ottawa, Ontario
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a great time, the staff were very helpful and the room and hotel were very clean. We had Lots of stuff to do on a nightly basis . The kids enjoyed the pool, since it was only 3'10 deep it was great for our small children.

Review collected in partnership with this hotel

Helpful?
Thank 524jamis
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Thank you 524jamis! It was a pleasure to have you at the Residence Inn by Marriott in downtown Ottawa. I am glad that you enjoyed your time with us. Your insight should be very helpful for future travelers, and I couldn't be more appreciative of your time in sharing your thoughts. If you are ever looking to return to Ottawa,... More 

Bradford West Gwillimbury, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel, rooms a bit dated. Missing some small things like a do not disturb sign. Parking garage was a challenge. Good breakfast included. Great location Staff was friendly and efficient. Was not crazy about the whole parking experience

Review collected in partnership with this hotel

Helpful?
1 Thank Spicebird
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear Spicebird, Thank you so much for sharing your experience with our friends at TripAdvisor. This is a great way to help out your fellow travelers! While I am disappointed to hear there were a few small issues (I strongly believe there should be no issues), I am happy you generally seemed to enjoy most of the experience at the... More 

Pickering
1 review
3 of 5 stars Reviewed 6 days ago NEW

I was in Ottawa for a Powerlifting competition, and found a good hotel. The room was great, and the mini kitchen provided as well. However the fire alarm was pulled by someone at 4 am, we had to walk out from the hotel at that point and wait for an hour till we were able to get back to our... More 

Review collected in partnership with this hotel

Helpful?
Thank rahul_nair458
Douglas C, Front Office Manager at Residence Inn Ottawa Downtown, responded to this review

Dear rahul_nair458, Thank you very much for sharing your thoughts with us from your recent stay. While regrettable, a fire alarm is an important part of guest safety. It is something I will never apologize for unless it was a case of carelessness by our team. In this instance, the system absolutely needed to let us know of an unsafe... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is an excellent value. The Good: large spacious rooms with all modern amenities. Located downtown with fair priced parking which the attendant told me would be good utility 4pm the next day (even after I checked out). Excellent free breakfast with yogurt, cereal, oatmeal, eggs, breakfast burritos, sausage, hash browns etc. They also had a free taco bar... More 

Helpful?
2 Thank Robert O
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Robert O, Thank you for your comments after your recent stay with us and glad you were happy with us. I would like to apologize for the housekeeping in the room and we are investigating why this happened as we are fairly diligent about ensuring the cleanliness of our rooms. I would be very pleased if you can send... More 

Toronto, Canada
Level Contributor
176 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel. Register on 4th floor where the Free breakfast is served. Rooms very clean. WIFI very good and FREE. Staff very helpful and friendly. Short walk to Parliament hill, National Gallery, Sobey's(grocery store). Parking $21 a day.

Review collected in partnership with this hotel

Helpful?
Thank 466Richard789466
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 466Richard789466, Thank you for staying with us and we are very pleased that your stay was to your satisfaction. We look forward to welcoming you here again in the future. With kind regards, N.Ravi General Manager More 

Paris/Boston
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is central, very close to Parleament Hill and it's beautiful architecture. It is close, also, to the canal, and Byward Market (an area with many restaurants, bars, and a market. The rooms are spacious, and the kitchenettes are very functional: you really could cook a meal, as there are enough pots and pans and plates etc. (unlike some... More 

Review collected in partnership with this hotel

Helpful?
Thank Momof2Paris_Boston
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Momof2Paris_Boston, I am glad your stay with us was comfortable and suited your needs. Thank you for the description of the room and the Hotel's facilities and and while we are situated on the 4th floor we do hope all was well once you went there. We are glad that you would stay with us again and we look... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Avenue West, Ottawa, Ontario K1P 5J2, Canada
Location: Canada > Ontario > Ottawa
Price Range: $138 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#21 Family Hotel in Ottawa
#26 Business Hotel in Ottawa
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