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Residence Inn Ottawa Downtown

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#13 of 69 Hotels in Ottawa
Certificate of Excellence
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Residence Inn Ottawa Downtown
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657 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Campbell, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed two nights the room was very nice. It was with in walking distance of the Parliament Building. We walked up to the Parliament Building each night to enjoy the light show. The staff was very helpful.

Helpful?
Thank Judy W
Royal Oak, Michigan
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We only spent one night here, but it was really a wonderful stay. Everyone was so nice and helpful. Even though with construction it made it a bit k9re of a challenge to get to, I would recommend it and look forward to staying here again

Helpful?
1 Thank mityjoe
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi mityjoe, Thanks for the nice comments after your stay with us. I am sorry it was hard to reach here due the the construction but hopefully, the roads will all be cleared soon. Look forward to your next visit. Regards, N.Ravi General Manager More 

Whitchurch-Stouffville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was our 2nd stay here this summer. Very nice hotel, close to everything.We book with the soccer team for my son. The check in is on the 6th floor, which is where the lounge breakfast is as well. Then you go back, get your car that is parked out front (only 2 spots) and park in the underground ($22).... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Singlemomhappylife
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Singlemomhappylife, Thank you for staying with us again and thank you for the nice description of our facilities. Looking forward to your next visit. With kind regards, N.Ravi General Manager More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Not too far from Parliement or Bytown market, but in a quiet area. The parking is tight for entrance and exit, but it's practical. Large suites well appointed. Staff was friendly. There wasn't that much fresh fruits for the breakfast and I'm no fan of the pillow-top mattress but that's me. There's a Tim Horton next to the entrance. All... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Luc M
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Luc M, Thank you for your comments after your recent stay with us. Glad you liked our large suite and our staff work hard to please and so thank you for recognizing this.It is possible for us to have fresh fruit but the number of people range to a lot over weekends and so we use fruits that are... More 

Richmond Hill, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Went for a soccer tournament and stayed with team - good experience and the breakfast that was included in the package was very good and worth the additional cost on the room. Parking was expensive at $21 but good overall.

Review collected in partnership with this hotel

Helpful?
1 Thank 181740Vacationer
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi 181740Vacationer, We're so happy that your stay and the breakfast was a good experience. Parking is ,unfortunately, an additional charge which is comparable to all the other Hotels in the downtown area. Hope you will return to Ottawa and stay with us. With kind regards, N.Ravi General Manager More 

FALLS CHURCH
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 5 nights. Great location downtown, friendly & helpful stay, and large spacious very clean rooms made my stay a wonderful experience! The gourmet evening treats and breakfast were delicious.

Review collected in partnership with this hotel

Helpful?
1 Thank RoseFallsChurchVA
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi RoseFallsChurchVA, Thank you for an extended stay with us and glad you liked our rooms and had a positive experience. Our breakfasts are wholesome and the evening RIMixes are a small food offerings and we are very pleased that you enjoyed both. We look forward to welcoming you again!!! Thanks and regards, N.Ravi General Manager More 

Ottawa, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great hotel very helpful staff. Amazing housekeeping crew. Rooms are a bit dated but excellent in cleanliness and amenities. The full kitchen is a god send for the traveler who likes to cook their own meals. Perfect and comfortable.

Review collected in partnership with this hotel

Helpful?
1 Thank bobvc2016
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi bobvc2016, Thanks for your comments after your stay with us. Thank for the compliments and the housekeepers were thrilled. Glad you were able tom utilize the kitchen facilities. Please do visit us again in the future. With kind regards, N.Ravi General Manager More 

Cobourg, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

From start of our stay until 3 days after, the staff went above and beyond to be welcoming and helpful - including dumpster diving for something I had left in the parking garage! While room was dated, value was stupendous - excellent breakfasts, free taco bar one night, nicely sized suite. Only complaint was cleanliness (or lack thereof) or pool... More 

Helpful?
1 Thank Shelagh S
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Shelagh S, Thank you for your comments after your stay with us and we are very pleased that your interactions with all the staff was good. Glad you enjoyed the size of the suite and the evening RIMix and breakfasts. Sorry about the pool area which does get faily busy throughout the day being the holiday season. We are... More 

Brampton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The staff at the Residence Inn - Ottawa were very helpful and respectful. However, the rooms were not very modern and it seemed outdated. The washrooms were older than expected and the balcony was filled with numerous pigeon droppings, not a nice sight to see. I often choose Marriott Residence Inn's due to their high standards but this hotel was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Robert D
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi Robert D, Thank you for your comments and while the staff were helpful to you, we are an older property compared . However, we do hope the room itself was clean and to your satisfaction. You obviously stayed in a room with a balcony and while we clean these quite regularly, we get pigeons almost immediately and we have... More 

Sydney, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My family loved the spacious suite. It was clean and great value for money.The staff were friendly and helpful. The hotel is is a comfortable walk to the parliament and museum of nature. We will stay there again.

Helpful?
1 Thank gioia52
N R, General Manager at Residence Inn Ottawa Downtown, responded to this review

Hi gioia52, Thank you for your comments after your stay with us. Glad you liked our spacious suite and the staff. We look forward to welcoming you here again in the future. With kind regards, N.Ravi General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Location: Canada > Ontario > Ottawa
Price Range: $139 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn
Hotel Style:
#21 Family Hotel in Ottawa
#26 Business Hotel in Ottawa
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