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Les Suites Hotel Ottawa

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130 Besserer St, Ottawa, Ontario K1N 9M9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (332)
Room & Suite (170)
Dining (23)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Les Suites Hotel Ottawa
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 81 hotels in Ottawa
Location
Cleanliness
Service
Value
Travelers' Choice
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Aerobics offsite
Archery offsite
Kids stay free
Parking garage
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Bicycle tours
Bowling offsite
Canoeing offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Walking tours
Water park offsite
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Air purifier
Desk
Dining area
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, Arabic and 6 more
2514Reviews23Q+A100Room tips
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Popular mentions
MelanieStP wrote a review Oct 21
Toronto, Canada49 contributions13 helpful votes
Booked Les Suites for a work trip based on reviews and Les Suites website photos. Felt pretty let down upon arrival. A dead cockroach greeted us in P2 which wasn't the best first impression. The room smelled like there had been a recent fire, and wasn't exactly the cleanest (found gum stuck everywhere and pistachio shells in the carpets, etc). Kitchen was stocked with BARE minimum: a scratched up frying pan that everything stuck to, one pot, one colander, plates and bowls, cutlery, and the smallest coffee machine I've ever seen that only took their coffee pouches. No cooking oil, salt, pepper, salad bowls, etc. Might be an ok kitchen if you're having Lean Cuisines or Mac n Cheese, but not much else. Beds were ok: they were on the firm side, and squeaked any time you rolled over. Bedding was rough and the bottom sheet didn't even cover the bed, leaving the mattress at the bottom bare. Blackout blinds not quite blackout, and the noise from outside is pretty loud. People talking loudly on the balcony all night and traffic noise was enough that I didn't sleep much and ended up switching to the nearby Westin to finish my work trip. Bathroom was functional, though our toilet leaked on the floor. The shower was some weird 1980s contraption but worked decently. Hair dryer barely functional and smelled like something was burning. We jokingly referred to the laundry room as the murder room because it looked like something out of American Horror Story, but never tried the very old machines, so cannot attest to their quality. Hotel is more of an apartment style Motel, and in all honesty I would implore management to change their photos... they are misleading enough that I wouldn't have booked this property in the first place and could have saved myself a lot of hassle. Seeing the room and comparing it to the photos made me realize what it must be like to meet an instagram celebrity. Too many bumps and warts to ignore the stark difference. Would recommend if you are not a light sleeper, don't need to cook anything more than microwave dinners, and just want a very central location with no bells and whistles. Also be aware that no covid protocols for the elevator were respected, at one point 8 or 9 people tried to pile in. Will say that the front desk staff was friendly, so points for that!
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Date of stay: October 2021
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Godspeed... wine might help?
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Lucie Q wrote a review Oct 21
1 contribution
We had a great week-long stay at Les Suites in Ottawa! The staff was friendly and went out of their way to be helpful. Shoutout to Daniel for getting me some milk for my tea at 5 am before the coffee shop opened. This hotel is located just minutes from the Market where you can find a variety of quaint shops and restaurants. The kitchen is well equipped and the separate office was ideal. We will definitely stay there again!
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Date of stay: October 2021
Rooms
Service
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Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 days ago
Dear Lucie, It was a pleasure to host you and thank you for complimenting our Team Members who genuinely care about providing excellent hospitality service to our valued guests. We look forward to hosting you again on your next stay in our fantastic downtown location!
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Joe Theriault wrote a review Oct 20
Oshawa, Canada1 contribution
Maya is awesome. Her attention to us was a very appreciated gesture. The rooms were nice. The location was great and the beds were very comfy! The Cafe inside the front door is very good too. Very close to the market and downtown.
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: Very close to the market and Rideau Centre for shopping
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Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 days ago
Dear Sightsee, It's always a pleasure to receive a review specifically acknowledging the excellent service of a Team Member -- thank you! Les Suites is known for its personal and professional hospitality service and has been recognized by Ottawa Tourism several times with the "Star Team Of The Year" award. It would be a pleasure to welcome you again on your next stay in our fantastic downtown location!
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robso wrote a review Oct 19
Banstead, United Kingdom73 contributions34 helpful votes
Les Suites is a good hotel but walking into the rooms is like stepping back in time. It smells of 80s disinfectant, the kitchen, bathroom, wallpaper is like a scene from a different generation. However it is very clean and the Suites have everything you need. We stayed in a One Bedroom King suite, very good and spacious. The pool is good, you just have to book a slot. The underground parking works well and is $28CAD a night.
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Date of stay: October 2021
Value
Rooms
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Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 2 days ago
Dear Robert, Thank you for your good review and I'm happy to hear that you enjoyed our spacious and clean suites. It would be a pleasure to welcome you again on your next stay in downtown Ottawa!
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Tim F wrote a review Oct 18
1 contribution
The hotel itself was very nice but the introduction is very misleading. When we made the reservation we where told that large vehicle parking was first come first serve which was fine. Upon arrival they had no spots available but recommended two lots close at hand. When asked of the quality we where assured that both where fine and they have never had an issue. Well I guess there is a first for everything as my truck was broken into and four sets of golf clubs plus various other things that went with our trip. I realize the hotel can not be responsible but had we not been reassured by the desk the clubs would never have been there. My next disappointment was that not one representative from the hotel bothered to reach out afterwards. Do not park in the lot adjacent to the hotel if you care about your property and be aware that they only have very limited parking given the hotel size. Very disappointed!
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Date of stay: October 2021
Location
Service
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Response from Chris Pierce, General Manager at Les Suites Hotel Ottawa
Responded 4 days ago
Dear Tim, Thank you for your review and understanding the hotel is not responsible for theft from vehicles on or off property. Our Front Desk team members referred you to the Rideau Centre parking lot or the public parking lot behind the hotel which are monitored / secure. Unfortunately, you choose to park in an open lot down the street with valuables in your vehicle. Our Team Members did offer to call the police on your behalf and asked if there was anything they could do for you.
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PRICE RANGE
$118 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les hotel ottawa, ottawa les hotel, les suites ottawa
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
239
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Frequently Asked Questions about Les Suites Hotel Ottawa
Which popular attractions are close to Les Suites Hotel Ottawa?
Nearby attractions include Jigsaw Escape Rooms (0.3 miles), Escape Manor Byward Market (0.3 miles), and Rideau Centre (0.1 miles).
What are some of the property amenities at Les Suites Hotel Ottawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Les Suites Hotel Ottawa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Les Suites Hotel Ottawa?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Les Suites Hotel Ottawa?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Les Suites Hotel Ottawa?
Conveniently located restaurants include La Bottega Nicastro, BeaverTails, and The Brig Pub.
Are there opportunities to exercise at Les Suites Hotel Ottawa?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Les Suites Hotel Ottawa located near the city center?
Yes, it is 0.4 miles away from the center of Ottawa.
Are any cleaning services offered at Les Suites Hotel Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Les Suites Hotel Ottawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Les Suites Hotel Ottawa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.