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Les Suites Hotel Ottawa

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#11 of 69 Hotels in Ottawa
Certificate of Excellence
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Les Suites Hotel Ottawa
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1,151 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Round Rock, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed here for a week on a business trip. The staff were all helpful and friendly, and were very quick to accommodate us when I needed to add an extra day to our stay. The food in the restaurant/deli in the lobby area was excellent and reasonably priced, and the room service meals were outstanding. I... More 

Helpful?
Thank MaynTex
Edmonton, Canada
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel numerous times and have always had a positive experience. The front desk staff tend to be friendly and helpful. The rooms are large and sometimes you get upgraded to a fairly large room. My last stay included a room with a separate office, 2 bathrooms, and full laundry. The rooms are getting a bit... More 

Helpful?
Thank LWS_Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Far exceeded my expectations. Great value. Large, clean, well maintained, 2 bedrooms and full bathrooms, full kitchen, washer and dryer and even a balcony. 3 blocks from Parliament Hill with many pedestrian malls with shopping and outside dinning. Would definitely stay here again.

Helpful?
Thank Reed F
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Reed, It’s always our Team’s goal to exceed guest expectations! Thank you for your awesome review mentioning our clean and spacious suites, value for money and fantastic downtown location. I look forward to providing you a warm welcome back on your next trip to Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s 2015 Star Property of the Year More 

Hamilton, Canada
Level Contributor
88 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed the spacious room but it did seem a bit worn - could use some sprucing up. Although we saw no signs of any creepy crawlies there was a smell of what smelled like pesticide or a strong cleaner. The room was quiet. The only issue is parking. My key card never worked to enter or exit the garage. Even... More 

Helpful?
Thank BazRasty
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear BazRasty, Thank you for your good review and I’m pleased you enjoyed our spacious suites, friendly Team Members and fantastic downtown location! If ever our guests have sensitivities to certain cleaners, please do let us know prior to arrival as our Housekeeping Team would be pleased to accommodate. As you may not be aware, the parking garage next to... More 

Oshawa, Ontario, Canada
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Ottawa for a week at a convention and thoroughly enjoyed staying at this hotel. Despite the convention I still had a normal workload so having the separation of living and workspace was helpful in maintaining a sense of balance. There was a king bed, a full kitchen and a washer dryer, which I actually had to use.... More 

Helpful?
Thank Barry W
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Barry, It was a pleasure hosting you during your week-long stay and I’m happy to hear that you made good use of your suite’s amenities! Thank you for mentioning our helpful and friendly Team Members and our fantastic downtown location. The City of Ottawa has begun a revitalization plan of this immediate area and although many projects have been... More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed there September 2016. Very practical accommodation, clean and well kept. Friendly helpful staff; Kevin Bernier Duty Manager went above and beyond. I had a couple of interactions with Kevin in the course of our stay - he was very helpful. After we left, we realized that my Mom forgot her cane. I knew who to call to get it... More 

Helpful?
Thank 1966HappyCamper
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 1966HappyCamper, Thank you for recognizing both Kevin and Rebecca! It was our pleasure to arrange for the safe return of your Mom’s cane and we look forward to hosting you again on future stays in downtown Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s 2015 Star Property of the Year More 

East Haven
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed at Les Suites in Ottawa. The hotel was amazing and by far the best we've ever stayed in. They made us feel so welcome, and they had no issue with our dog. Our daycare options fell through so at times he was in the room by himself and the staff had no issue with... More 

Helpful?
Thank RWang13
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear RWang13, WOW – thank you for your fantastic review and I’m thrilled that you, your husband and dog enjoyed your stay with us! I do appreciate your kind comments regarding our awesome Team Members, spacious and equipped suites and convenient downtown location and look forward to hosting you again in future! Sincerely, Chris Pierce General Manager Ottawa Tourism’s 2015... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay in Ottawa. Friendly staff, great suite and close to everything we wanted to visit. Had a full kitchen, so easy to make a quick meal or snack.. Would stay here again. Great WIFI connection.

Helpful?
Thank johnnykazuo
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Johnnykazuo, Thank you for posting a photo of the view from your suite! Our north-facing suites provides our guests with views of the historic Byward Market and on a clear day, the Gatineau Hills – which you captured. I appreciate your fantastic review and look forward to providing you a warm welcome back on your next stay in downtown... More 

Toronto, Canada
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I know people love this place - which is why we booked it - but I couldn't wait to get out of here. We arrived on a Saturday around 5-ish, which turns out to be rush-hour for the elevators. A line of luggage trolleys (filled mainly with coolers and cases of beer, which tells you something about the clientele) stretched... More 

Helpful?
Thank nicolefromtoronto
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Nicolefromtoronto, Thank you for your review and I’m truly disappointed that you did not enjoy your experience with us. During high hotel occupancy, which has been the case all summer into the long weekend of September, the lobby will be busy during prime check-in / check-out times. I’m disappointed to learn that you found that the first suite you... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I visit Ottawa several times a year and Les Suites is the best hotel! The rooms are clean, comfortable and quiet. The large suites have a full kitchen with table, separate bedroom, living room with sofabed and chair as well as a balcony with a view. I have always be given an excellent room and enjoyed their specials. The location... More 

Helpful?
Thank gayle367
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Gayle, Thank you for your awesome review and your continued patronage! Our friendly and helpful Team Members genuinely care that our guests have an excellent hospitality experience and thank you for acknowledging them. I also appreciate you mentioning our fantastic downtown location and large, well-equipped suites. Once again, thank you for your review and I look forward to welcoming... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $136 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#9 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#17 Business Hotel in Ottawa
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