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Les Suites Hotel Ottawa

#11 of 69 Hotels in Ottawa
Certificate of Excellence
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130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
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1,076 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Kingston, On
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Those folks are well trained and it reflects the standards of a first class hotel. I am sure that the supervisors are doing a great job. I was attending a military parade in the vicinity and when I was on the elevator an employee spoke to me and said "thank you for your service" and this makes an old veteran... More 

Helpful?
Thank va3trm
Port Dover, Ontario
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friends recommended this place, and they were correct. We booked in for two nights with our daughter and her husband for a weekend get away, and we were delighted with our stay. All the reviews mention great location and it's true. Within easy walking distance of the Byway market, houses of parliament, etc. We put the car in the parking... More 

Helpful?
Thank fillorino
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Fillorino, I’m delighted that you and your family enjoyed your stay with us in one of our spacious two-bedroom suites! Being an independent hotel, we do rely heavily on guest recommendations and word of mouth – please thank your friends for us! Our Fitness Centre was recently renovated and I’m pleased you enjoyed its proximity near your suite on... More 

Edmonton, Alberta
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I love the people at the front desk, let me start with that. The rooms are huge, having previously been apartment condos they have multiple rooms - a bedroom, living room, kitchen and bathroom so they're quite a fair size with a fridge, stove, microwave, washer/dryer etc. which is all awesome if you're staying for any length of period and... More 

Helpful?
Thank travelbug777_7
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Travelbug777_7, Thank you for your continued patronage and awesome review mentioning our great Front Desk Team Members, our excellent downtown location and spacious and well-equipped suites! In late May/June, our Fitness Centre underwent a much needed renovation and since it’s re-opening, we have received only positive guest comments. During this time, we did provide our guests access to a... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful and cosy hotel, with excellent staff and amenities. We really enjoyed our stay, a real "home away from home". Easy walk to downtown Ottawa, Parliament and sites in and around the capital. I'd stay again in a heartbeat!

Helpful?
1 Thank SMRM1
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear SMRM1, So many of our guests refer to Les Suites as their “home away for home” – thank you! I’m pleased you enjoyed our excellent Team Members and fantastic downtown location. I look forward to providing you a warm welcome back on your next stay in Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s 2015 Star Property of the... More 

Waterloo, Canada
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were visiting Ottawa for four days and needed a convenient and cost-effective downtown location. Using TA, we found Les Suites. Surprisingly, the booking was done directly through Les Suites' web site using their "Super Web Rate" discount, which gave us very good prices. We extended during the stay using the same mechanism and the staff ensured we didn't have... More 

Helpful?
1 Thank SteveMcD4
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear SteveMcD4, Thank you for your 4/5 rating and for mentioning the Hotel’s SuperWeb Rate which offers the most value for money for our guests who have firm travel dates (non-refundable). I’m pleased you enjoyed our spacious and clean suites and our friendly Team Members. If ever you need assistance during future stays (air conditioning, WIFI), please do let us... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in this hotel for one night in the end, staff very helpful, only charged for 1 night despite not checking in until late morning the day after I was due to arrive (flight delayed). Room is spacious, 2 flat screen TV's, kitchenette with large fridge, washer, dryer, ironing board, pull out sofa-bed, desk, coffee table, dining table with... More 

Helpful?
Thank Martin S
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Martin S., Thank you for your extensive review and your 4/5 rating mentioning our good location, spacious & equipped suites, value for money and friendly Team Members! We are planning additional renovations in the coming months to address some of the carpet issues within our hotel. If ever you need assistance during future stays (air conditioning, parking garage directions),... More 

Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just returned from our first visit to Ottawa. We randomly chose Les Suites and could not be happier! Hotel was easy to find in an excellent location. Short walk to Parliament and Byward Market. We were upgraded to a 2 bedroom (from 1). The suite was very large, quiet and comfortable. We really enjoyed the large pool! We will... More 

Helpful?
Thank Kat B
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Kat B., Thank you for mentioning our newly renovated Recreation Centre, our fantastic location and our spacious suites! I look forward to providing you and your family a warm welcome back on your next trip to Ottawa! Sincerely, Chris Pierce General Manager Ottawa Tourism’s Star Property of the Year More 

Toronto, Canada
Level Contributor
199 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed 1 week ago

We picked this hotel as they had a shades of summer package which offers the second night at half off. Check in went well but i later realized they did not give us the coupons that were part of the package. I call down to the front desk and asked if they could have them ready as we were leaving... More 

Helpful?
Thank rands23
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Rands23, Thank you for posting a review mentioning our awesome downtown location, super comfortable beds and our professional Managers! Further to my email to you last week, I did advise you that there was an error in the package wording you booked and that it would be corrected immediately. Our Duty Manager did rectify this to your satisfaction on... More 

Qualicum Beach, Canada
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent reception. Friendly and informative. Room was upgraded at no cost. Amazing view of the city from the21st floor! Hotel room was very well equipped clean and modern updates. Our two bedroom suite had two full bathrooms and a laundry, which allowed us to leave with clean clothes! Definitely recommend for families travelling to the Nations capital!

Helpful?
Thank GTCanucks
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear GTCanucks, Thank you for your fantastic review and for mentioning the excellent reception you received! All of our suites are equipped with a washer/dryer and there is never a need for our guests to pack dirty clothes for their return trip home. I look forward to providing you a warm welcome back on your next trip to downtown Ottawa!... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at Les Suites for a soccer tournament. The staff was very friendly and helpful. The rooms clean and spacious. The hotel is right at the Byward market and a short walk to the Parliament buildings, the National Art Gallery and so much more. We really enjoyed our stay.

Helpful?
Thank jenstravels50
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Jenstravels50, Thank you for taking the time to post a spectacular review! I’m so pleased you and your family enjoyed our friendly and helpful Team Members, our spacious and clean suites and our downtown location. We are a short walking distance to museums, Parliament Hill, the historic Byward Market, the Rideau Canal, the Rideau Centre and hundreds of restaurants.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: 130 Besserer Street, Ottawa, Ontario K1N 9M9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $130 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#9 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#17 Business Hotel in Ottawa
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