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Les Suites Hotel Ottawa

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Traveler (247)
Room & Suite (332)
Dining (30)
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Overview
  • Excellent47%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“washer and dryer”(128 reviews)
“full kitchen”(236 reviews)
“rideau centre”(190 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Offers from Les Suites Hotel Ottawa
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,857)
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1,758 results
Traveler rating
813
625
193
78
49
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LanguageEnglish
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813
625
193
78
49
Show reviews that mention
All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distanceown mealslots of spaceparking garageliving areatwo blocksstreet noisepull out couch
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1 - 5 of 1,758 reviews
Reviewed yesterday

It is a business trip but I went with my kids. Location is great and service is good. We arrived around 2 in the afternoon and the room was ready. They let us in even the check in time is 3:00 pm. IThe swimming poor...More

Review collected in partnership with this hotel
Thank angel559
Hotel's Favorite
Reviewed October 17, 2017

This hotel is firstly very conveniently located, close to all the highlights a tourist wishes to explore and visit. Secondly, our requests were met at all times by the housekeeping and staffing throughout the chain of line. Every effort made was appreciated . Mostly and...More

Thank Geoklian
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded October 19, 2017

Dear Geoklian, We do hope your husband is feeling much better and thank you for naming us a “5-Hearts” hotel! It’s definitely my pleasure to lead this Team of compassionate and professional hospitality employees. We do whatever we can to ensure our guests feel like...More

Reviewed 2 days ago

Overall a very good stay! Some noises outside but it’s a city! Across for the mall and 2 block for the market! Pool was nice and hot, gym was nice too! The receptionists were very nice and helpful. Parking Space available $$ Will recommendMore

Review collected in partnership with this hotel
Thank famillelablor
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear Famillelablor, Thank you for your recommendations and your excellent review mentioning our awesome downtown location, helpful Team Members and our great Fitness Centre. It would be a pleasure to provide you a warm welcome back on your next stay in Ottawa! Sincerely, Chris Pierce...More

Reviewed 3 days ago

We have stayed here on numerous occasions and it never fails to please. The attention to detail, friendly staff and fabulous suites bring us back time and time again. The only negative this time was the bed was a little hard for my taste but...More

Review collected in partnership with this hotel
Thank LJLEJH
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear LJLEJH, Thank you so very much for your continued patronage and fantastic review! I am very proud to lead our Team of hospitality professionals who truly go out of their way to ensure all guests have an excellent experience. We’ve recently replaced several of...More

Reviewed 3 days ago

The customer service in this hotel is terrible. They downgraded my pre-paid suite to a standard room with no explanation and compensation was a "breakfast" which was a croissant and child sized yogurt and a $10 refund, which I found a bit insulting. I had...More

Thank topher1975
Response from BestSuites, General Manager at Les Suites Hotel OttawaResponded yesterday

Dear Topher, I’m truly disappointed that you found our guest service lacking. Our Team Members have been recognized over and over again by our guests for excellence in service – you will note this in the majority of our reviews. Further to our email discussion...More

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Best Value Properties in Ottawa, Canada
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Room Service
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
$121 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$121 - $262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ottawa
#15 Family Hotel in Ottawa
#16 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (247)
Room & Suite (332)
Dining (30)
Pool & Beach (11)
Amenities (10)
Family and Play Areas (5)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Julie L
March 20, 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry! The parking garage next to the hotel does have a height restriction on 3 of the 4 floors. When you check-in, please advise the Front Desk of the height of your vehicle. If your... More
0
Votes
Julie L
March 20, 2018|
Answer
Response from BestSuites | Property representative |
Dear Julie, Thank you for your inquiry. Hotwire does indicate that there is a surcharge for parking. Parking at the hotel is $23 plus taxes which is actually on the lower end of the spectrum for downtown hotel parking... More
1
Vote
occams-razor
December 1, 2017|
AnswerShow all 2 answers
Response from BestSuites | Property representative |
Dear occams-razor, thank you for your question! Our Premiere One Bedroom Suites feature a Queen or King in the bedroom and then a pullout sofa bed in the living room. Our Premiere Two Bedroom Suites feature a Queen in the... More
0
Votes
Room Tips
"Big and comfi"
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"The parking garage is part of the hotel, so choose a higher floor to be farther away from the noise, if..."
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"Ask for something on a higher floor, for the spectacular view!"
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"Bring food. There was coffee, tea and creamers in the fridge."
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