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Les Suites Hotel Ottawa

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#11 of 69 Hotels in Ottawa
Certificate of Excellence
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Les Suites Hotel Ottawa
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1,125 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Nice close to downtown, i thought it was pretty neat that the room had a washer and dryer in it. The only complaint i have is, how long i had to wait for the elevator close to check out time. More of a volume issue than a problem but it took a good half hour at 1045am to get a... More 

Helpful?
1 Thank broncoman78
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear broncoman78, Thank you for sharing your excellent review with the Trip Advisor community! Our team is elated to know that you enjoyed your experience with us. As you noted, during peak traffic periods the elevator service can be slower than usual, however 30 minutes is not acceptable. We will be conducting a thorough review with our contractors to make... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I love the location. It's within walking distance from so many attractions. The staff were very helpful, pleasant and knowledgeable. I was pleasantly surprise when i entered my suite to find washing machine , dryer,utensils etc ....all the comforts of home. I just LOVED it, A very clean environment. Les Suites will be my hotel stay from now on. ..so... More 

Helpful?
1 Thank 282step
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear 282step, Our team is elated to know that you were very pleased with your experience with us, and thank you for sharing your experience! Our spacious condominium sized suites featuring home away from home amenities in our outstanding location provides guests with the perfect setting for their vacations in the Nations Capital. We look forward to hosting you again... More 

Toronto, Canada
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Staff was helpful most of the time, parking not accessible with for wheelchair. Fairly clean. The kitchen was nicely furnished, with the basic things needed. There was a weird smell the first day in.thankfully many windows (opened since we got here ) to vent and aerate the suite. Technology wise tv have bad older image if you are used to... More 

Helpful?
Thank Jesus I
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Jesus I, Thank you for sharing your experience with us! Our spacious condominium sized suites in the heart of the downtown core of Ottawa provide guests with the extra value of a home away from home experience. We appreciate you noting the smell of the suite upon your arrival and the fuzzy picture on our High definition televisions -... More 

Toronto, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A centrally-located hotel with kitchen facilities at a good price. This is not the swishest hotel in town but serves visitors well at modest cost, especially families who can keep costs down by cooking breakfasts and lunches. Staff is friendly and helpful, elevators make for a bit of waiting, but hotel is within easy walking distance of Byward Market and... More 

Helpful?
Thank Glenn L
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Glenn L, Thank you for sharing your experience with the Trip Advisor community. We are pleased that you enjoyed your experience with us - most notably our spacious condominium sized suites in the heart of the downtown core of Ottawa. Thank you for noting the great friendly service received by our valued team members. We look forward to hosting... More 

Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This suite hotel was given rave reviews so we booked it. It needs a renovation.The suite is roomy but the furniture and carpet are very dated.I got a backache sitting on the living room chair.The staff are very nice.Every time we took a shower the fire alarm went off in our suite.Very annoying!!!! Close to most of the sights.

Helpful?
Thank Foodie18171
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Foodie18171, Thank you for sharing your feedback with the Trip Advisor community. We are pleased that you enjoyed the spacious comfort of our condominium sized suites, and our amazing location to the majority of the Ottawa attractions. Our hotel has invested significant capital over the past few years, upgrading the overall look and feel of the spacious suites. In... More 

Calgary, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel can be classified as budget accommodation. It has the things you want for a long term stay - only complaint is the small fitness centre. The thing that stands out most about this hotel is the service - they will bend over backwards to assist you and make stout stay perfect.

Helpful?
Thank Norah P
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Norah P, Thank you for sharing your review, and we appreciate you noting the amazing service culture that exists within our team members. Please note that we finalized extensive renovations of our fitness centre in late June 2016, and the area is now significantly larger than the previous layout. Additionally, it includes beautiful bay windows providing guests with a... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for a bachelorette party in August 2016. We reserved 2 rooms on an online booking site. Check in was easy and they gave us plenty of room keys. The rooms were awesome! They had quite a large kitchen with everything included, it was great for us because we brought breakfast food. The rooms were big and having 2... More 

Helpful?
Thank jenna f
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear jenna f, Thank you for sharing your feedback with the Trip Advisor community. Our team will be thrilled to know that you enjoyed your experience with us! As you noted, our spacious condominium sized Two Bedroom Suites provide guests with over 1000 sq. feet featuring a full kitchen for our valued guests to feel at home in the heart... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel: good. Location not so good. This hotel's suites are nice, clean, and are well, apartments. I was in Ottawa for 8 days and stayed here in August of 2015. If you are in need of comfortable setting for a longer stay, this is a great place to be. The staff were great and the little deli/coffee shop were decent... More 

Helpful?
Thank Mike D
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Mike D, Thank you for sharing your review with the Trip Advisor community. Our team is committed to providing amazing hospitality experiences, and we appreciate you noting our clean and spacious condominium sized suites, which are ideal for both short & longer term accommodation requirements. Our location is second to none and is within a short walking distance to... More 

Guelph, Canada
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We really enjoyed our visit to Les Suites. It is an excellent spot as a home base for a family visiting Ottawa. Close to everything downtown. Great set up for a family. Can make your own food in the kitchen. Very helpful staff. We love it here. Only criticism might be the cost for parking per day... $22/day is a... More 

Helpful?
Thank FriarJohn
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear FriarJohn, Thank you for sharing your feedback with us! We are pleased to know that you and your family enjoyed your experience, and thank you for noting our friendly and helpful team members. For future reservations you may wish to consider one of our valued added packages which includes the cost of overnight parking - some great options to... More 

Toronto, Canada
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We visit Ottawa a couple of times a year, and usually stay at Les Suites. The location is convenient - adjacent to Byward Market and the Rideau Centre. We've decided that on our next visit - it will be time to try something different. Everything about Les Suites needs upgrading. The lobby is bland. The rooms are dark and musty.... More 

Helpful?
1 Thank Photoguy4
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this review

Dear Photoguy4, Thank you for sharing your feedback with us. We are pleased that you enjoyed the outstanding location of our hotel, however disappointed that we did not deliver the expected hospitality experience. Our hotel has invested significant capital funds over the years to upgrade the vast majority of our suites. In late fall of this year, we plan to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
When you stay at Les Suites Hotel, Ottawa, you really do have the best of everything-the luxury of a great location and the comfort of spacious elegance. Situated in the heart of downtown Ottawa, Les Suites Hotel is next door to great shopping at the Rideau Centre and surrounded by fine dining and entertainment. Ideally located near major travel routes, government offices, and popular attractions, we offer the perfect location for business travelers and leisure guests alike. Les Suites Hotel boasts spacious One Bedroom Suites (700 sq. Feet) and Two Bedroom Suites (over 1000 sq. Feet) complete with full kitchen amenities, ensuite washer & dryers, seperate living and dining room and private balconies! Arrive Empowered and Leave Refreshed! ... more   less 

Additional Information about Les Suites Hotel Ottawa

Address: les Suites Hotel 130 Besserer St, Ottawa, Ontario K1N 9M9, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $128 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Les Suites Hotel Ottawa 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Ottawa
Hotel Style:
#9 Romantic Hotel in Ottawa
#16 Family Hotel in Ottawa
#17 Business Hotel in Ottawa
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