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Embassy Hotel and Suites

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Embassy Hotel and Suites
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316 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Mississauga, Canada
Reviewed 1 week ago NEW

I was booked at this hotel by my employer for a 4 night stay. It was nice to have a full kitchen available, I made use of it during my stay to save money. There is a Sobey's 6 minutes away on foot, which made it easy to stock the kitchen. Everything in the suite was modern, clean, and in...

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Helpful?
Thank compuryan
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

Embassy Hotel and Suites is pleased to know that you enjoyed your stay at our property. Thank you for taking the time to leave a review and we look forward to your next stay with us.

Ottawa, Canada
HOTEL’S FAVORITE REVIEW
Reviewed March 21, 2017

Recently renovated rooms are modern and come with fully equipped kitchens. Keurig machines are a nice touch. Staff is very friendly and knowledgeable and the location in downtown next to City Hall offers lots of things to do within walking distance, including tourist attractions, great restaurants, coffee shops and pubs. A great stay for both business folks and vacationers.

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Helpful?
Thank Kevin S
About Hotel's Favorite Review
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

Thank you very much for your comments regarding your recent stay. We are glad you chose to stay at Embassy Hotel and Suites, and are very happy you had such a nice experience.

Ottawa, Canada
Reviewed 3 weeks ago

The Embassy Hotel and Suites is steps away from Ottawa's City Hall, one block from bustling Elgin Street's cafes and clubs and a short ride/walk to Parliament Hill, the Trendy Byward Market, the National Arts Centre and the historic Rideau Canal. Our Junior Suite was gorgeous. Bed, pillows, linens, fixtures all top-of-the-line. Kitchen and bathroom were beautiful. Everything was spotless....

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Helpful?
Thank Abby H
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them.

Ontario, Canada
Reviewed March 22, 2017

I've stayed at this location on several occasions. It is close to downtown, specifically the National Arts Centre, which you can easily walk to in bad weather by heading north and walking through City Hall. I believe this is an old converted apartment building. It has kitchens, and always well kept, albeit extremely dated. Especially good location for families. They...

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Helpful?
Thank CanuckW0rldTraveller
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

We appreciate your continued patronage and for taking the time to review our property.

Toronto, Canada
Reviewed March 21, 2017

Right away I knew staying at this hotel was a wise choice. Not only was the front desk staff supremely helpful, the location and price is the best you can find. The suites are very big and comfortable, ours had a balcony. The rooms remain half renovated, which gives it a "modern" hipster feel. Bed was comfortable, but pillows are...

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Helpful?
Thank Tim M
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

We are very sorry that your restaurant experience fell short of our expectations. We assure you that each of the issues raised will be explored and resolved.

ST. ALBERT
Reviewed March 18, 2017 via mobile

I spent 5 days/nights at the Embassy. Spotlessly clean, I asked for a quiet room and I got one. Seems like it's been recently updated because everything was modern. Lots of hot water in a large shower (no tub in my unit). Right beside city hall and steps from restaurants, visitor sites. Full kitchen which is nice if you want...

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Helpful?
Thank RockyMJ
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

Embassy Hotel and Suites is very appreciative of you taking the time to review our hotel. We are glad that you enjoyed your stay and that our associates were able to meet all of your requests. We look forward to your return on your next trip to Ottawa.

London, Canada
Reviewed March 12, 2017

Stayed with family here in this recently renovated hotel. From the moment we arrive the front desk staff were so friendly and helpful. The rooms where renovated well. Comfortable beds. Great design. The larger one bedroom room was like your own condo. The entire staff at this hotel are great. The neighbourhood is great. Gives you that feel that your...

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Helpful?
Thank lazytraveller13
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

We are always thrilled to hear from our guests that have great experiences with us and this is no exception.

Toronto, Canada
Reviewed March 7, 2017

The rooms are very large and include a full kitchen and sitting area. A great place for a longer stay. Good location easy to walk to everything. Rooms were very clean.Staff was friendly and helpful. Underground and above ground parking available for a small fee ($20/night)

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Helpful?
Thank Chilli09
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

Thank you for your complimentary review of Embassy Hotel and Suites. We are pleased to have had you as our guest and hope to have you return.

Vancouver, Canada
Reviewed March 5, 2017

I read reviews saying that this was in a residential area, so I thought we'd be a ways away from the main city, but nothing could be further from the truth! This hotel is one block from Elgin Street, with all its funky shops, pubs, and restaurants, less than a block from City Hall, and a pretty easy walk to...

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Helpful?
Thank janett1957
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

Thank you for choosing Embassy Hotel and Suites and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement.

Sudbury
Reviewed March 4, 2017 via mobile

All the amenities a family could need for a long weekend getaway. The ability to prepare a full breakfast before heading out each morning is a cost saver. The location is also very good. Within walking distance to all the attractions we wanted to see in Ottawa.

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Helpful?
Thank Lana J
EmilioBorisov, Guest Relations Manager at Embassy Hotel and Suites, responded to this review

We appreciate you staying at the Embassy Hotel and Suites and for leaving a review of our property. We appreciate you taking the time to review Embassy Hotel and Suites and are delighted to hear that you and your family enjoyed your stay.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the best hotel with suites in Ottawa! Our fully renovated hotel offers spacious and well-appointed guestrooms with a variety of room types to choose from, two queen size beds, or king bed. Ottawa offers you a perfect starting point for exploring countless attractions and endless adventures. With the cost of an entire suite less than a single hotel room, the Embassy Hotel & Suites in Downtown Ottawa, offers comfort, choice and convenience. Take time to celebrate, it's all waiting to welcome you! ... more   less 

Additional Information about Embassy Hotel and Suites

Address: 25 Cartier St, Ottawa, Ontario K2P 1J2, Canada
Location: Canada > Ontario > Ottawa
Price Range: $111 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Hotel and Suites 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Embassy Hotel Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Hotel and Suites staff and other travelers.
8 questions
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Questions? Get answers from Embassy Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from the elevators”
colini641, Feb 20, 2017 | Read review
“1 bedroom suite if you have children.”
O3392ROwendys, Feb 6, 2017 | Read review
“11th floor executive suite or suite with two rooms”
ZapCa, Jan 19, 2017 | Read review
“Try to avoid the 11th floor, it can be noisy. However, I am very sensitive to air ventilators.”
H1591SCpamelah, Dec 2, 2016 | Read review
“Corner suites are roomy”
LeslieB_40, Sep 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question