Embassy Hotel and Suites
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About
#47 of 151 hotels in Ottawa
Location
4.5
Cleanliness
4.0
Service
3.9
Value
3.9
Experience the best hotel with suites in Ottawa! Our fully renovated hotel offers spacious and well-appointed guestrooms with a variety of room types to choose from, two queen size beds, or king bed. Ottawa offers you a perfect starting point for exploring countless attractions and endless adventures. With the cost of an entire suite less than a single hotel room, the Embassy Hotel & Suites in Downtown Ottawa, offers comfort, choice and convenience. Take time to celebrate, it's all waiting to welcome you!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Taxi service
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish
Location
25 Cartier St, Ottawa, Ontario K2P 1J2 Canada
Embassy Hotel and Suites
Getting there
Good for walkers
Grade: 89 out of 100
89
64 Restaurants
within 0.3 miles
659Reviews11Q+A80Room tips
Reviews
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Good location but over priced. Made reservation via phone in advance thinking it was Embassy Suites by Hilton but this hotel is not part of the Hilton chain. Their name seems to be intended to mis-lead you to think it is a Hilton property but it OBVIOULY is NOT.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The rooms are quite large. The bed and pillows were comfy. The front desk staff were very polite and accomodating. I was in run and wouldn't make it back before checkout. I didn't get a late check out as I requested however I was able to use the gym shower which with very much appreciated.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a very ableist hotel. They mistreated me as a guest when I disclosed my disability. Wouldn't recommend to others. The manager was very condescdending and rude, I'd had a booking for a few extra days at the end of my stay through hotels.com and it "disappeared" from their system. The night staff told me at 3 in the morning. It was very distressing and I think they just wanted me to leave
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Date of stay: September 2022Trip type: Traveled solo
Value
Location
Service
Room Tip: Pool is never open
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for 3 nights and was very pleased with the hotel, I'm very fussy about a place being clean and bug free This hotel was spotless 😊 The staff were very friendly and the restaurants food was very very good We were in walking distance to all the things we wanted to do and see The rooms were big as well, very quiet hotel One thing we had to turn off the AC because it was too loud, but it was ok because it wasn't very hot those days Would definitely stay there again if in Ottawa
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
A great stay at the Embassy Hotel and Suites in Ottawa. We were there for my daughter's soccer tournament so a number of her teammates and families stayed at the hotel. The staff at check in were friendly and efficient. The room layouts are great for groups; apart from the bedroom, there is a living room as well as a kitchen. Had a wonderful sleep both nights, the beds are super comfortable. Unfortunately, we only had the opportunity to eat at Cooper's once as we had a busy schedule. We grabbed breakfast on Saturday morning before heading the field. The eggs benedict was delicious as was the coffee! The friendly and attentive service was much appreciated. Location is amazing as it's close to shopping, restaurants etc. We love wandering around the city so it was so nice to be able to walk directly from the hotel. Would definitely recommend this hotel to anyone heading to Ottawa! …
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very good value for the cost per night. The hotel was clean and the staff were very pleasant. We were upgraded to a king suite(which includes a kitchenette) at no additional cost which was a pleasant surprise. The room was nice and very spacious. The bathroom although nicely done was a bit small. People of a larger stature may find it too small. There was one issue with no hot water at 1100pm. The front desk said they had a problem with it. It didn’t bother us too much though. The hotel is ideal for walking downtown Ottawa, everything is right there. I requested to park past our checkout and they had no problem with that. I would stay again.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I'm very disappointed that prior to booking Noone told me the parking was first come first serve. It's very difficult when parking is unavailable and you have small kids and stuff to carry... also parking elsewhere can be very expensive especially when you have to pay each time you take your car out.
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: Better to book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall, our experience was wonderful. The room was massive (very impressive!), the bathroom was fantastic, and the beds were comfortable. The building itself was in good standing, and was nice and clean. Like I said, overall, it was wonderful. The only reason I gave this a 3 star review is due to the absolutely atrocious experience we had when checking in. I booked the room around 1 month before we were to arrive. It was for a wedding, and the wedding party had booked rooms to be put aside for their guests. I used my credit card to hold the room, but when we arrived, I realized I forgot the card. Being a 6 hour drive away from Ottawa, we were unable to simply go back and get it. I was able to provide my ID, the booking confirmation email, and I could have even provided the card number, date and CVC if asked. However, one receptionist decided that it was the hotel's "policy" that they could not give us the room unless we presented the card. While I understand policy is policy, I have since looked it up and there is no such policy that states this. Furthermore, when we returned to the front desk afterwards and spoke with a difference receptionist, they noted that it said we were already checked in. Apparently, the other receptionist put in the system that we were "Checked In" without us receiving any key cards to our room. As I understand it, that would have charged my credit card on file for a room we were not going to be allowed to stay in. The new receptionist, however, said they could just change the credit card on file because we had all the evidence that we were the ones booked in. That second person was so wonderful and helpful and stated they did not know why their co-worker said what they did as it was not a policy they were aware of (especially since the rooms were reserved for ONLY wedding guests). I would be grateful and encourage anyone from the hotel to contact me for more information in regards to the specific person that would not help us. I will not personally attack them here as that is in bad faith. I want to finish this up on a positive note and want to reiterate that otherwise, our experience was really quite wonderful. Thank you, Embassy!…
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Show up right at check-in! Parking spots go fast!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My friends and I (5 girls around the age of 17-19 years old) arrived at the hotel on june 22nd and right off we had a bad feeling. We were all there for the Escapade music festival, like the majority of the people who stayed at the hotel that weekend. On the 23rd, we left around 11am to go buy some groceries and when we came back, someone had taken our parking spot and while we searched for one (there is around 20 parking spots available, we paid 100$ for the weekend and there was no place for us), some people threw cans at our head. We did not make a big deal out of this, because we all thought that it was not necessary to make a scene and sometimes people can do stupid things when they are under the influence of alcohol. We go back to our room, get prepared and we see 4 people on the balcony right under us (who are also from quebec) so we tell them to come and see us in our room. We drink a little bit, but we do not make that much noise and did not disturb anyone. At around 1h30 pm someone knocked at our door and told us that we had 20mins to leave the hotel and that they had called the police. We start panicking because first off we are 5 girls from quebec who payed a lot of money to stay there, we do not have anywhere else to go and we all don’t understand what is going on. I went to the lobby and tried to have some explanations, the only thing that they tell us is that they saw us throwing liquid down from our balcony. We told them that this is not a valid reason to kick out people from a hotel, so the narrative from the staff changed to « they were throwing cans of alcohol » down from the balcony. At this point I try to calm myself down, but we ALL knew that this was not us, because earlier we received the cans on us!!! The « manager » (Jonathan Hugdson) repeats to me that the police is coming and we have to leave. This did not make any sense, so I went and called the police myself, but they did not receive any calls from the address earlier that day. So I go back inside and ask the receptionist and Mr.Hugdson if someone understands or speaks french here, but this gentleman starts laughing at my face and hides himself from us. This nonsense goes on for about 20mins, but at one point there is nothing else we can do. I asked them if they had proof, if there is something we can do, but nothing. Absolutely no cooperation from anyone, this is clearly the worst service that we’ve ever had. We go back to our room, pack our stuff and start to leave. Three out of the five girls are in the elevator with him and he clearly told them that he spoke and understood french, laughed at our face and told us that we could have done something but it was too late. I could go on and on but this is the worst experience we’ve all ever had and I sincerely recommend you to never go there.…
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Date of stay: June 2023Trip type: Traveled with friends
Room Tip: Do not go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Friendly, helpful staff. Clean room. Great bed. Within walking distance, close to everything near downtown. Our stay was for the 2023 Tamarack Ottawa Race Weekend. The Hotel is a 6 minute walk from the starting line for all races. My friends and I were really happy with this. We have already booked our rooms for next years 2024 race!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$145 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy hotel ottawa, embassy hotel and suites
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
130
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Claim Your ListingEMBASSY HOTEL AND SUITES $134 ($̶2̶1̶7̶) - Updated 2023 Prices & Reviews - Ottawa, Ontario
Frequently Asked Questions about Embassy Hotel and Suites
Which popular attractions are close to Embassy Hotel and Suites?
Nearby attractions include Confederation Park (0.2 miles), Yuk Yuk's (0.2 miles), and Ottawa City hall (0.1 miles).
What are some of the property amenities at Embassy Hotel and Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Embassy Hotel and Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Embassy Hotel and Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Embassy Hotel and Suites?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Embassy Hotel and Suites?
Conveniently located restaurants include Beckta Dining & Wine, The Scone Witch, and Shinka Sushi Bar.
Are there opportunities to exercise at Embassy Hotel and Suites?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Embassy Hotel and Suites located near the city center?
Yes, it is 0.4 miles away from the center of Ottawa.
Are any cleaning services offered at Embassy Hotel and Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Hotel and Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Hotel and Suites?
The staff speaks multiple languages, including English, Spanish, and French.