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Comfort Inn Ottawa West Kanata

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Comfort Inn Ottawa West Kanata
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Ottawa West Kanata
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Showing 231: English reviews
Deep River, Canada
Reviewed August 15, 2015 via mobile

Stayed here in July 2015 for my grandmothers 75th birthday celebration - had family come from Deep River, Barrie, Montreal - interior of hotel was "updated" but our room still had old ac unit - room was ridiculously hot and woke up sweating - outside of hotel still old and worn out - also had my vehicle vandalized - some...

Thank kristin_kirkpatrick
North Bay, Canada
Reviewed August 11, 2015

Uncooperative, made unauthorized charges to my credit card and the lobby had what appeared to be thugs or drug dealers constantly. Very intimidating for me. Overall the facility is standard Comfort Inn, very clean & up to date. The atmosphere was terrible.

Thank James B
Toronto, Canada
Reviewed July 31, 2015

This was a recent return visit. Visited in early July on a Tuesday night. Booked online around $124. The office granted me an upgrade from my choice points member level which was great. Check in was a bit slow, only 1 person working but went well. Remember this is a pet friendly hotel dog barking when i was in my...

Thank Product-Patrol
Timmins, Canada
Reviewed July 25, 2015

The hotel could have been good, but the tub was still visibly dirty. There were no toiletries and only the tail end of the TOILET PAPER roll with no spare. We also found the coffee grounds still in the coffee maker. We did not notice the problems right away so it was 9:00 pm before I called the front desk....

1Thank Judy D
Vacaville, California
Reviewed July 11, 2015

We had a good stay for a group of about 18. Ten rooms. Staff was friendly and efficient and they had an adequate breakfast. They were nice enough to throw in a suite room for us to gather in. The hotel is within walking distance of public transportation to down town Ottawa. Wednesday is FREE day on public transportation for...

Thank CanadaGoose1938
Reviewed July 8, 2015

Stayed the second week of July 2105 because of Taylor Swift concert fans booked up the cheaper rooms at the Holiday Inn, Kanata. First time at the Comfort Inn, and probably the last. Front desk staff were very pleasant. Opened the door to my room and was greeted by a stank of smoke and carpet freshener. I asked and was...

5Thank LarryMcd
Reviewed July 7, 2015 via mobile

Stayed July 3 for one night. First room given was 208. Upon entering I was hit with a bad musty smell. I turned on the air and realized it was coming from the ac unit. I called the front desk and told the manager of my complaint. He immediately apologized for it and gave me a new room. 163. Ground...

1Thank dodge2
Toronto, Canada
Reviewed July 6, 2015

Horrible, smelly rooms, old carpets, dirty, totally out of date airco, only suitable for demolition. Never seen such a badly maintained place. My suggest is to brand it as Guantanamo Bay. I am ashamed I've put my wife and children in it.

5Thank Saarloos
Reviewed June 16, 2015

They didn't have enough staff working to take my reservation in a timely manner. The front desk doesn't answer calls from the room, when I went to the lobby, there was no staff in the lobby, the phone was ringing off the hook, and there were multiple people waiting to check in. They consistently don't have enough staff to be...

3Thank KrisMillerWPG
Kitchener, Canada
Reviewed May 19, 2015

Even thought the hotel was very busy, the front desk staff made it seem like I was their only guest. The service they gave was first class all the way. Their friendly personality made you feel right at home.

Thank Cheryl B
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether travelling with a laptop, hockey skates, concert tickets or arranging to visit family or friends, the Comfort Inn Kanata offers a convenient location, competitive rates and many complimentary features to enhance your stay.Located only minutes from The Canadian Tire Centre, the Bell Sensplex and neighbours Kanata Shopping Centrum.Convenient access to Highway 417 and 20 minutes from the downtown core the Comfort Inn offers the comfort you need at the price you want. ... more   less 

Additional Information about Comfort Inn Ottawa West Kanata

Address: 222 Hearst Way, Ottawa, Ontario K2L 3A2, Canada
Location: Canada > Ontario > Ottawa
Price Range: $95 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Ottawa West Kanata 2.5*
Number of rooms: 146
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Also Known As:
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Kanata
Kanata Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Ottawa West Kanata staff and other travelers.
1 question
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Questions? Get answers from Comfort Inn Ottawa West Kanata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pack your own bottled water.”
 of 5 bubbles 1beerbelly4u, 2 weeks ago | Read review
“Lower level handier to access your vehicle, but upper levels potentially more secure.”
 of 5 bubbles jbmcnair, 4 weeks ago | Read review
“For people attending events at the Canadian Tine Centre, it's convenient 5 & major shopping area away is not more than 5 minutes away”
 of 5 bubbles pitbul48, Nov 20, 2016 | Read review
“Request room that has been renovated.”
 of 5 bubbles 127karenp, Oct 18, 2016 | Read review
“high floor”
 of 5 bubbles BalwinSeth, Aug 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question