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Sheraton Ottawa Hotel

150 Albert Street, Ottawa, Ontario K1P 5G2 Canada
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Guests1 room, 2 adults, 0 children
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Traveler (204)
Room & Suite (164)
Dining (35)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton Ottawa Hotel located in the heart of Canada's capital. Our downtown Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Free internet
Wifi
Public wifi
Internet
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French
Hotel links
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Hotel deals
939Reviews10Q+A100Room tips
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Popular mentions
+1
+ Very good standard room, comfortable bed, pillows + Free Starbucks coffee in the room + Very nice breakfast + Good location to walk to the Parliament buildings and Market area - Price can be a bit high
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My experience staying at this hotel was top notch from the moment I checked in until check out. The front desk person who checked me in was friendly and professional, as was every other member of staff I encountered. The room was clean and modern and had an incredibly comfortable bed, with really nice linens and duvet. Loved the headboard, which included charging points for electronics as well as some very slick reading lamps. The mini-fridge was very handy. I had one of my dogs along with me, and I loved that this hotel is dog friendly. The location is amazing, only a couple of blocks from Parliament Hill and Sparks Street and within walking distance of Byward Market. The breakfast in the club lounge, which was included with my stay, was very good: lots of selection and good quality. I would stay again in a heartbeat, and I hope I have the opportunity to do so.
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Great location in downtown Ottawa. Walking distance to all the attractions. Room was very spacious and comfortable. Decor was very homey. Arrived by taxi and was surprised with the young gentleman that greeted me and Tommy luggage to the front desk. Not many hotels have this anymore. Bed was very comfortable with a fluffy comforter which is usually not seen in hotels. Very cozy. Ordered roomservice the first night and the service was great. The pizza was hot when arrived and tasted great. Ate at the restaurant for supper. The food was hot however disappointing. Had the pasta but only thing I could eat on it was the scallops. Very spicey and was a big soggy clump. Mentioned it to the waitress and she went above and beyond to correct my experience. Will definately be my hotel of choice on work visits to Ottawa.
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Stayed one night in the hotel. Couldn't sleep. Next day found stings sighs all over my body. Bad experience. Never happened before. Contacted costumer service but never got reply. Highly not recommended
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Response from TeamMarriott, Front Office Manager at Sheraton Ottawa Hotel
Responded 4 weeks ago
Dear Oleg B, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Mathew Pavone Front Office Manager
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Great Hotel in every aspect, the location was great ...the rooms ...the food... my only concern is that their queen size bed is not good for 2 people and if you have 2 beds already, they wont send another bed due to safety (which you can understand) ....and the room did not have a great view
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PRICE RANGE
$126 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton ottawa, ottawa sheraton
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
236
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