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Sheraton Ottawa Hotel

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#22 of 69 Hotels in Ottawa
Certificate of Excellence
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Sheraton Ottawa Hotel
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657 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Found a type of roach. They just told me if I wanted to change rooms. I said yes off course. Then offered 1 day of complimentary breakfast.. Took a picture but staff was not very interested in seeing it or in reacting proactively.

Helpful?
2 Thank alejandroveiroj
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Sheraton during a fly-by visit to Ottawa. It was a Great hotel- clean, nice pool and gym area and the staff were friendly. The breakfast was well cooked and tasty with plenty of choice. Our room was VERY noisy as we were on the side of the hotel over looking the road. The aircon was too... More 

Helpful?
1 Thank Charlotte D
Edmonton
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the club level. Service was awesome and world class. Lounge was on the top floor, very scenic and with a variety food dishes. I recommend this hotel to everyone. I will definitely stay in this hotel, whenever I visit Ottawa.

Helpful?
Thank 811chanders
Cambridge, Canada
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we enjoyed going back form 2 years ago. When you find a hotel that meets your needs, then we go back. Good location, great staff, and rooms. The only draw back we found was the the breakfast was so-so, with limited options, and on Sunday they opened at 7 am but were no way near ready and they should have... More 

Helpful?
Thank Phil835
Mississauga, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Comfortable stay. Yes the hotel rooms are slightly dated but it serves the purpose. Beds are awesome. Breakfast was very good and great service! Melanie our server was terrific. It's close to all major downtown attractions. Lots of restaurants in the neighbourhood. Overall no issues at all. Will return.

Helpful?
Thank veryvenus
Guaynabo, Puerto Rico
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed only one night and found the location tombe excellent for walking to diner and the Parliament. Great amenities, breakfast and big confortable room with the best pillows ever! Love that it has free wifi at rooms and the lobby.

Helpful?
Thank ZulmaL
Toronto, Canada
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great staff and excellent location. Room was large, clean and comfortable. Would certainly book here again. Only drawback is the $26 valet Parking fee. More than one night and it will add up. Otherwise you'll be pleased with this hotel.

Helpful?
Thank D_Bell59
London, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This superb hotel is conveniently located steps away fro the heart of Ottawa and walking distance to Parliament Hill. The rooms were comfortable and well appointed. The restaurant is out-dated, but the food is good. It is currently under renocation, and will be an improved destination.

Helpful?
Thank Lawrence J
BrickUSA
Level Contributor
137 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located 3 blocks from Parliament Hill this Sheraton was a good location. There are hotels that are 1 block away but I have no idea how much they cost. There were so many guests and so many floors that at peak times you needed to be patient to catch an elevator. The rooms were spacious and the beds were fine.... More 

Helpful?
Thank SteveSBrickUSA
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel for a week for a business conference. Staff was very friendly and helpful, rooms were clean and spacious, location was excellent. The only disappointing thing was that there wasn't a fridge in our room. That should be a standard feature in my opinion.

Helpful?
Thank SoleSisterDawn
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more   less 

Additional Information about Sheraton Ottawa Hotel

Address: 150 Albert St, Ottawa, Ontario K1P 5G2, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $138 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ottawa Hotel 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Sheraton Ottawa
Ottawa Sheraton
Hotel Style:
#13 Family Hotel in Ottawa
#20 Business Hotel in Ottawa
#22 Romantic Hotel in Ottawa
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