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Novotel Ottawa

1,518 reviews
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Traveler (317)
Room & Suite (233)
Dining (26)
Overview
  • Excellent23%
  • Very good50%
  • Average18%
  • Poor6%
  • Terrible3%
Travelers talk about
“rideau centre”(131 reviews)
“albion rooms”(28 reviews)
“byward market”(260 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Ottawa
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,518)Write a Review
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedrooms are smallhotel restaurantmodern hotelcentral locationtwo blocksheart of downtownunderground parkingles suitesmajor attractions
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691 - 695 of 1,097 reviews
Reviewed November 18, 2013

I stayed here in September for a convention. The hotel is clean and centrally located, practically next door to the Rideau Center. Found the staff to be friendly and helpful. The rooms were clean and the hotel was fairly modern. I would stay here again.More

Thank TML17
Response from Danny P, Front Office Manager at Novotel OttawaResponded November 19, 2013

Dear TML17, As a Tripadvisor contributor, I am extremely happy to read that you enjoyed your stay at Novotel Ottawa. Please do not hesitate to recommend us to all your friends and family travelling this way. Once again, thank you very much for your review....More

Reviewed November 16, 2013

Accor is a good brand and know how hotel must be. This hotel is modern, clean, staff is ok. The restaurant is nice, may be a little expensive, but different of what you can find in Ottawa and it is nice to have a place...More

Thank MathiasFrance
Response from Danny P, Front Office Manager at Novotel OttawaResponded November 19, 2013

Dear MathiasFrance, Thank you for your review of your recent stay at Novotel Ottawa. While the hotel located in a quiet neighborhood in the evening, rest assured we are located very close by of evening entertainment venues: the Byward Market is located literally 5 minutes...More

Reviewed November 16, 2013

I recently had the opportunity to stay at the Novotel Ottawa and I was pleasantly surprised. The reception staff were very helpful. The hotel room, while a bit cramped, was very comfortable. And, free internet access was a welcome plus. Located across the street from...More

Thank CyrusMoo
Response from Danny P, Front Office Manager at Novotel OttawaResponded November 19, 2013

Dear CyrusMoo, Thank you for your review of your recent stay at Novotel Ottawa. I am happy to read that you found our accommodations comfortable and our front office staff helpful. I am sorry that you were affected by the construction happening across the street,...More

Reviewed November 13, 2013

Spent a few nights at the Novotel for a meeting that was hosted at the hotel. The furnishings and decor were contemporary and in good condition. God service from the staff. The breakfast buffet at the restaurant was a typical North American hot hotel breakfast,...More

Thank hawaiian717
Response from Danny P, Front Office Manager at Novotel OttawaResponded November 19, 2013

Dear nh709, Thank you for reviewing your recent stay at Novotel Ottawa. As a senior contributor to TripAdvisor, I am happy to read that you enjoyed your stay very much. We are looking forward in welcoming you again in the near future. Best Regards, Danny...More

Reviewed November 13, 2013

Stayed at the Novatel in October for business. Enjoyed my stay here very much - staff were helpful, room was clean and the bed was comfortable, and the location is excellent. Close to Parliament and Rideau Centre Shopping. The rate was excellent too, I would...More

Thank nh709
Response from Danny P, Front Office Manager at Novotel OttawaResponded November 19, 2013

Dear hawaiian717, It is with great pleasure that I read your review of your recent stay at Novotel Ottawa. I am very pleased that as a Senior Contributor to TripAdvisor, you found the quality of the services and accommodations provided were up to your personal...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$134 - $247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$134 - $247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveler (317)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Center & Event Rooms (4)
Questions & Answers
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Brendan M
November 15, 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
JackieANDBrian
June 27, 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Muthukumarswami M
April 25, 2017|
AnswerShow all 2 answers
Response from Phil D | Reviewed this property |
no
0
Votes
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Room Tips
"good anywhere else if you value your safety"
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"central to seeing a lot of downtown ."
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"Ask for the renovated rooms."
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"Ask for the higher level floors - I think they are more recently renovated than lower floors, but this may be..."
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