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Novotel Ottawa

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Traveler (319)
Room & Suite (233)
Dining (26)
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Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travelers talk about
“rideau centre”(134 reviews)
“albion rooms”(30 reviews)
“byward market”(264 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,542)
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedjunior suiterooms are smallhotel restaurantcentral locationmodern hoteltwo blocksheart of downtownles suitesunderground parking
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521 - 525 of 1,115 reviews
Reviewed February 20, 2015

Rooms desperately need an uplift. At the very least, they should be clean, as should the hallways. Carpets are disgusting. Also disappointed that there are no more mini-bars in the rooms. For the price, more is expected. My last stay was during peak season: Winterlude....More

Review collected in partnership with this hotel
1  Thank anne c
Response from Danny P, Front Office Manager at Novotel OttawaResponded February 24, 2015

Dear Anne C., I am truly sorry to hear about your disappointment with your recent stay. We are currently in the process of renovating the guest rooms and hallways which will improve the appearance. We hope that you will be willing to come back in...More

Reviewed February 20, 2015

This hotel is across the street from the Rideau Centre and is a short walk away from the ByWard Market;Rideau Canal; and Parliament. The room rate was very reasonable. The rooms are small, however the bathroom was a decent size with a nice walk-in shower...More

Thank Lori D
Response from Danny P, Front Office Manager at Novotel OttawaResponded February 24, 2015

Dear Lori D., I am glad that you enjoyed your stay with us. On your next trip, please feel free to inquire about our Executive rooms, as they offer more space. We look forward to seeing you again. Danny Ponte Front Office Manager Novotel Ottawa

Reviewed February 18, 2015

We spent a couple of nights in the hotel. The hotel was nice and clean. We had a couple of requests for something special for our room and the requests were dealt with must faster than what we expected. I would return to this hotel...More

Thank Richard M
Response from Rafael B, General Manager at Novotel OttawaResponded February 19, 2015

Dear Richard M, Thank you for sharing your thoughts about your recent stay at Novotel Ottawa. It is always a pleasure to read such positive feedback. I am happy to hear we were able to exceed your expectations with the request that you had. We...More

Reviewed February 17, 2015

This is a great hotel with a great location. The only thing that stops this from being a 4 or 5 star hotel are the size of the rooms and the challenging parking situation. Other than that this is a great hotel with a great...More

Thank Zonko33
Response from Rafael B, General Manager at Novotel OttawaResponded February 18, 2015

Dear Zonko33, Thank you for sharing your wonderful comments about the Novotel Ottawa. First, let me apologize about any issues you experienced with the parking. I hope that this did not inconvenience you too much. I am very pleased to hear that you enjoyed both...More

Reviewed February 16, 2015

The hotel was alright nothing fancy. The carpets need an overhaul, the pool and weight room looked average. The tv was kind of crappy if you want good quality and a decent size. All that was tolerable because it's more about being out and experiencing...More

2  Thank JBlanchard79
Response from Rafael B, General Manager at Novotel OttawaResponded February 17, 2015

Dear JBlanchard79, Thank you for taking the time to review your recent stay at Novotel Ottawa. Let me express my sincerest apologies about the parking issues you encountered during your stay. We do offer an in-and-out pass for a flat rate of $23 per night...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$132 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$132 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (319)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Center & Event Rooms (4)
Questions & Answers
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diane l
May 10, 2018|
AnswerShow all 2 answers
Response from markstephen2016 | Reviewed this property |
Sorry didn't park so no idea
0
Votes
AussiesLuvToTravel
April 12, 2018|
Answer
Response from Ian A | Reviewed this property |
My parking was free
0
Votes
Brendan M
November 15, 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
Room Tips
"Choose renovated rooms. there are Cora's & Tims nearby; no need to book the breakfast buffet."
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"Just don’t"
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"you're not staying for the views. Good thing, 'cause there aren't any."
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"We were on the 2nd floor, renovated rooms, no view but quiet. 5th floor might be too busy (pool location)"
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