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Novotel Ottawa

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Traveler (319)
Room & Suite (233)
Dining (26)
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Overview
  • Excellent23%
  • Very good51%
  • Average18%
  • Poor6%
  • Terrible2%
Travelers talk about
“rideau centre”(134 reviews)
“albion rooms”(30 reviews)
“byward market”(264 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Ottawa
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,532)
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All reviewsrideau centrealbion roomsbyward marketgreat locationparliament hillbreakfast buffetwalking distanceking bedjunior suiterooms are smallhotel restaurantcentral locationmodern hoteltwo blocksheart of downtownles suitesunderground parking
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391 - 395 of 1,107 reviews
Reviewed November 11, 2015 via mobile

Good vicinity to university of Ottawa and by ward market. Room was small and needed updating. Carpet was bunching up from wear. Same with carpet in hallways. The website advertised a Sunday brunch for $15. The "brunch" was a scrambled egg, sausage and bacon, and...More

Thank Allan R
Response from Catherine L, General Manager at Novotel OttawaResponded November 13, 2015

Dear Guest, we thank you for sharing this review with us. We are currently renovating our entire property to ensure an ever better quality and we apologize, as you had to see a spot that was not yet taken care of. We, nonetheless, hope that...More

Reviewed November 11, 2015

The location was great, just two minutes from Byward Market and five minutes from Parliament Hill. The rooms were clean and well maintained and of a good size. Lots of storage room and tea and coffee facilities in the room. We had a view of...More

Thank Limejock
Response from Catherine L, General Manager at Novotel OttawaResponded November 12, 2015

Dear Guest, your enjoyment is our greatest reward and we thank you for partaking on the nice feeling you had while staying with us. We hope to have again soon the pleasure of welcoming you.

Reviewed November 11, 2015

I stayed this weekend, and normally I stay in Montreal's Novotel hotels. I have silver status with Le Club and travel frequently. I noticed that the building is in major need of upgrades. The halls, including carpeting and walls, need to be refreshed and the...More

Review collected in partnership with Accorhotels.com
Thank Eric M
Response from Catherine L, General Manager at Novotel OttawaResponded November 12, 2015

Dear Guest, thank you for letting us know about your experience. We are glad that you chose to stay with us and happy to let you know that we are currently renovating our entire property to make sure that we always offer you the best...More

Reviewed November 9, 2015 via mobile

Located across street from world class shopping - Nordstrom, Victoria Secret, Old Navy etc. Lovely bar on first level, pool on the 5th floor. Room was spacious and, a walk in shower, always a nice touch. Comfortable king size bed, sitting area. We were steps...More

1  Thank Cherie N
Response from Catherine L, General Manager at Novotel OttawaResponded November 10, 2015

Dear Guest, we thank you for having pointed out the many advantages of our excellent location and superior product and are very pleased to know that you enjoyed them thoroughly. We look forward to welcoming you again soon.

Reviewed November 9, 2015

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Review collected in partnership with Accorhotels.com
Response from Catherine L, General Manager at Novotel OttawaResponded November 10, 2015

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Banquet Room
Dry Cleaning
Laundry Service
Children Activities (Kid / Family Friendly)
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
$123 - $252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$123 - $252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Ottawa
#20 Family Hotel in Ottawa
#22 Business Hotel in Ottawa
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveler (319)
Room & Suite (233)
Dining (26)
Pool & Beach (22)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
AussiesLuvToTravel
April 12, 2018|
Answer
Response from Ian A | Reviewed this property |
My parking was free
0
Votes
Brendan M
November 15, 2017|
AnswerShow all 3 answers
Response from John G | Reviewed this property |
I drive a Lexus SUV and had no trouble.
1
Vote
JackieANDBrian
June 27, 2017|
Answer
Response from LauraFF7 | Reviewed this property |
Novotel is a hotel.
0
Votes
Room Tips
"you're not staying for the views. Good thing, 'cause there aren't any."
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"We were on the 2nd floor, renovated rooms, no view but quiet. 5th floor might be too busy (pool location)"
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"Choose a room that is not near the ice cooler, elevator, or on the way to the pool (5th floor)"
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"first room was spacious courtyard tv was in awkward spot. Move to higher floor smaller room facing street..."
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