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Novotel Ottawa

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Novotel Ottawa
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1,241 Reviews from our TripAdvisor Community

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Showing 894: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW

Recently I attended a conference in Ottawa. Call me anti-social if you like but I really like my own bed and dislike rubbing elbows with throngs of strangers, even if we shar much in common. I was delightfully surprised to find myself in a hotel where all the staff were unfailingly polite, cheerful and helpful. Politeness and helpfulness are expected... More 

Helpful?
Thank Peter H
Kelowna, Canada
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Tis was our first trip to Ottawa and we could not have selected a better hotel. The location is excellent - adjacent to the Byward Market, across the street from Rideau Centre, and walking distance from all of the museums, the Parliament and the Rideau Canal. The hotel is modern, clean, quiet, with great great amenities (well equippd fitness centre... More 

Helpful?
Thank Barbara W
Carmine A, General Manager at Novotel Ottawa, responded to this review

Barbara W, your glowing feedback means the world to us! I’m glad you were able to make the most of our awesome location and happy to read that our modern refurbished rooms, fitness center, cleanliness and restaurant offer were all up to your expectations. We look forward to another opportunity to host you at our property, and once again, thank... More 

Toronto
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

1. room is clean 2. over priced 3. great service 4. parking is very confusing 5. great location 6. very difficult in reservation, called hotel, the booking agent wouldn't match price on line, so booked at booking dot com...at checkin, the front desk clerk doesn't care what questions we have as we booked on other website....

Helpful?
Thank Mymin
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had a studio suite, which is pretty large for the $20 price difference compared to a regular room. The studio suite has a frige, but no sink or microwave. Nice toiletry, towels are sufficiently large and thick, robe and slippers are provided. Wifi is usable for Netflix. The location is nice too, directly across from the Rideau Center shopping... More 

Helpful?
Thank Billy M
Port Macquarie
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, friendly staff, great location. Close to shopping centre, pubs and markets. Try to get a room away from the lifts as they are noisy and make a grinding sound going up and down all night. 2 queen beds in room, very comfy. Unfortunately no time to use the pool. Handy having a shop in the hotel to buy... More 

Helpful?
Thank Sally-1309
Brampton, Canada
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed twice in the last 3 weeks I love going staying here the rooms are nice the at the front desk are very helpful. The breakfast is very good & the staff working in there are the best and they are working very hard to serve you. So be kind and leave them a tip.

Helpful?
Thank 161Wayne
Carmine A, General Manager at Novotel Ottawa, responded to this review

Thank you so much for your nice review and for recommending us to our Tripadvisor readers, 161Wayne! I am very happy that you had such a great stay with us and that you found our staff to be friendly and helpful. We’d love to see you again soon. Carmine More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for the weekend, ended up paying with my first born for parking. Only hotel I've had to pay for that privilege. Coming to Ottawa by train would be a problem being only a 10 min taxi to the station. Comfortable bed and a clean room. The restaurant is delicious as well.

Helpful?
Thank gavin m
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Loved my room; interior was beautiful and clean. Staff are nice and helpful. Decent pool but the hot tub is a bit small. Excellent location - just steps away from shopping and restaurants. Stayed there Aug 2016.

Helpful?
Thank 990litzd
London, Ontario
Level Contributor
144 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has been years since I have stayed here. I decided to return on this last trip. Walking through the front door I remembered why I liked it, the lobby was airy, the smiling faces of the people at the front desk was welcoming. Check in was easy and quick. The room as I remembered, comfortable, modern and nice washroom.... More 

Helpful?
Thank familyskitrip2008
Carmine A, General Manager at Novotel Ottawa, responded to this review

Hi familyskitrip2008, Your glowing feedback means the world to us! Thank you so much for your precious title and for such a great review - you sir can come and stay anytime! We'd be thrilled to welcome you back soon and don't forget our "Members rate", bookable only through our direct websites, offering exclusive rates! All best wishes, Carmine More 

Fredericton, Canada
Level Contributor
117 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was booked out the day before. Tourism season in Ottawa means hotels book up. Beware of that for 2017 as it is Canada's 150th birthday celebration and Ottawa is getting prepped for a very busy summer. Overall, the hotel is fine. I had my travel agent book here as I was struggling to find a decent hotel at... More 

Helpful?
Thank coachboon
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Bar, Canadian, Gluten Free Options, British, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $130 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#23 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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