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Novotel Ottawa

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Novotel Ottawa
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1,296 Reviews from our TripAdvisor Community

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Showing 938: English reviews
Reviewed 4 days ago NEW

Stayed for a week for work. Close to Rideau centre/shopping, restaurants, and a great spot to start a run into Gatineau. I had a nice room (king bed, 9th floor) that was newly renovated, with a large desk area and a fridge. The workout facilities were nothing fantastic but nice to have.

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Thank Carmen G
London, Canada
Reviewed 1 week ago via mobile

Stayed 1 evening at the Novotel as a getaway with the husband - we stayed in room 620 - not an amazing view but the room was clean and had everything we required. It appears as though some of the other floors require updating. The pool looked small as did the hot tub - we did't venture in. Parking is...

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Thank SydneyBristow47
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear SydneyBristow47, Thank you so much for your wonderful review and your 5/5 rating! We are so happy to read that your getaway was delightful and that you experienced an enjoyable breakfast in our restaurant. I will make it a point to share your review with our breakfast team to congratulate them on a job well done. We certainly look...

Reviewed 1 week ago

Our favorite hotel to stay in when in Ottawa partly because they make my wife, myself and our 50 pound poodle, Bonnie feel welcome. Jack took our reservation and gave us a great option for a wonderful room. Eric, Ghislaine and all the front desk staff were always helpful. But the best secret is the amazing restaurant: The Albion. Best...

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Helpful?
Thank Ken R
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Ken R, thank you so much for your wonderful review. We are delighted to read that yourself, your wife and especially Bonnie enjoyed your stay at Novotel Ottawa. Jack, Eric, Gislaine, Kayla and the rest of the team look forward in welcoming you again. Sincerely, Danny Ponte Novotel Ottawa

Reviewed 2 weeks ago via mobile

This hotel is in the heart of downtown and the proximity to every single thing couldn't be better.. Canal, Rideau, Byward and parliament the list goes on! Only a suite will suffice at this hotel with a family of 5 and I understand their being renovated and opened up which may not work for us anymore, sadly. When you have...

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Helpful?
Thank Greg S
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Greg S, Thank you so much for your review. We are happy to read that your family and yourself enjoyed our available facilities and the central location of the hotel. In the next years, we are going to be renovating this room type. For the size of your family, to have a more comfortable stay I would recommend booking...

Montreal, Canada
Reviewed 2 weeks ago

We enjoyed staying in this hotel. Highlights included the onsite restaurant (the Albion Rooms), the pool, and the fantastic location right in the city centre. The staff were very helpful and provided many suggestions for viewing the sights. The room amenities are what you would expect for this type of hotel. The only exception is the TV, which was extremely...

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Helpful?
Thank masgchips
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you so much masgchips for your wonderful review. We are glad that you had a wonderful stay with us and we look forward to your next stay with us. Being a downtown hotel property, there is a cost involved to park your vehicle. Please note that the parking service rate includes the possibility of using your car during your...

Toronto, Canada
Reviewed 3 weeks ago

We went to Ottawa for the weekend with 2 kids (8 & 6 years old). Overall, we had good weekend as the hotel was located close to everything! We arrived on a Thursday night after a long drive. We were glad that check-in was quick and easy. While parking isn't included (you have to pay, like all the hotels downtown),...

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Thank Heaven_berryz
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Heaven_berryz, Thank you for sharing your comments concerning your recent stay. We are happy to read that your stay was enjoyable. We are undergoing a renovation project to update our room inventory. At this time, more than half of our inventory has been renovated and we will have this project completed in the next years. On your next trip,...

Toronto, Canada
Reviewed 4 weeks ago via mobile

Stayed here in December and had a nice stay. The hotel service was excellent, the staff we helpful and very courteous. The room I stayed in was the old style but was still okay. The renovations at the Rideau Centre are complete, so it was easy to go there for a walk.

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Thank SilMason
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear SilMason, Thank you for your review. We are glad you enjoyed your stay with us and found our location practical for shopping. We look forward to your next stay with us. Best Regards, Danny Ponte Novotel Ottawa

Calgary
Reviewed December 9, 2016 via mobile

My husband and I stayed for a week while he was on business, and I tagged along to see the sites. The hotel is in a fantastic location; close to Parliament, walking distance to many museums, and tons of restaurants in Byward Market. The newly renovated king room looks nice, and modern, but that's where it ends. I found the...

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2Thank Empidonax
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Empidonax, Thank you for sharing your review. Although you enjoyed our central location, I am disappointed that your stay was not comfortable. I hope you had reached out to us, as I am sure our team members would have done everything possible to make your visit more delightful. Sincerely, Danny Ponte Novotel Ottawa

Delta, Canada
Reviewed December 5, 2016

Stayed at the Novotel on business trip end of November. Nicely decorated, good breakfast buffet. Was mostly there to sleep and had comfortable king size bed clean washroom. The only thing that I found was not up to par was the temp of the hot tub and was a bit cool. Found it a bit disappointing as after a day's...

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Thank G S
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear G S, Thank you for your review. We are glad that you found your accommodations relaxing and comfortable. Please accept our sincerest apologies if the hot tub was not not functioning properly. As you may have noticed, our wellness area is a shared facility and it is maintained by the hotel property adjacent to us. I have passed along...

Toronto, Canada
Reviewed December 4, 2016 via mobile

The hotel is located close to the parliament buildings, the By ward market. The Rideau center and the University of Ottawa. The rooms are spacious, with modern decor. The staff is very helpful and accommodating.

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Thank traveltracers
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Thank you so much traveltracers for your wonderful review and top score rating. Our central location really makes us one of the better hotels to stay at when exploring this city. Also our Next Generation bedrooms offer a very functional and modern atmosphere. We are looking forward to 2017 as we will be converting more of our bedroom inventory to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Canadian, Bar, Contemporary, Gastropub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas St, Ottawa, Ontario K1N 9M7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $121 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, ACCOR and Travelocity so you can book your Novotel Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#8 Luxury Hotel in Ottawa
#22 Business Hotel in Ottawa
#24 Family Hotel in Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Ottawa staff and other travelers.
12 questions
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Questions? Get answers from Novotel Ottawa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room with a King. The newly renovated suites are amazing!”
 of 5 bubbles H2235VOkenr, 1 week ago | Read review
“Ninth Floor was nice”
 of 5 bubbles mcmurrytravels, Nov 29, 2016 | Read review
“Just ask for the best view available as you need something to provoke your inner you. LOL.”
 of 5 bubbles ZDrF, Nov 28, 2016 | Read review
“Ask for a renovated room”
 of 5 bubbles 38jasming, Nov 24, 2016 | Read review
“I would like to have been able to open my window to get a bit of fresh air, but it seems to be locked.”
 of 5 bubbles FeliperCanada, Nov 23, 2016 | Read review
5 of 5
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