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Novotel Ottawa

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Novotel Ottawa
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1,165 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Calgary, Canada
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you're visiting Ottawa, you won't find a better-located hotel. The Novotel is steps from Rideau Centre and just down the street from the Byward Market, the Rideau Canal, and Parliament Hill. The hotel has recently updated rooms which are clean and comfortable, if a bit on the small side. The in-room wifi was spotty at best. Many times I... More 

Helpful?
Thank MichaelBurjack
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived late into Ottawa and this was the first placed we stopped. What a great choice, central to everything. The market area with heaps of eats a block away and easy walk to museum, Parliament House and park areas. Rooms are being renovated and are more than adequate. Staff are friendly, rooms well laid out and bed is comfortable.... More 

Helpful?
Thank Paul R
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Paul R, Thank you so much for your wonderful review. The whole Novotel Ottawa team appreciates your kind words. This will absolutely serve as motivation for all of us to continue working hard to provide the best experience for all of our guest. We all look forward in welcoming you back soon! Best Regards, Danny Ponte Novotel Ottawa More 

Toronto Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My friend and I went for a free days and stayed at the No Orel for the first time. Upon checking in, we met the most delightful young people at the desk. They were more than helpful considering we arrived before check in time. We had coffee in the adjacent bar/coffee area and in less than an hour we had... More 

Helpful?
Thank bubblybee
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear bubblybee, Thank you so much for the wonderful review. We are glad that you enjoyed The Albion Rooms and we will certainly make sure to thank Phil to have provided you with an excellent experience. Sincerely, Danny Ponte Novotel Ottawa More 

Buenos Aires, Argentina
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very nice and confortable.It has a swimming pool, coffe machine in the room. The air conditioner is excelent and you can set the temperatura. The location is excelent. You can reach every interesting place in hotel just walking. The people at the front desk was very friendly

Helpful?
Thank lucas_dili111
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear lucas_dili111, Thank you for the very kind words. It was a pleasure to receive you as our guest. I am sure our brand new Wellness facility and our Next Generation rooms made the difference. We are looking forward to welcoming you back in the near future. Best Regards, Danny Ponte Novotel Ottawa More 

Hamilton, Canada
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Parking was ridiculous. You had to park in a parking garage and no spaces on the level for the hotel had to park on a different level and walk up to the other one with cars driving crazy just to get access to get to the hotel. We switched our room to the one bedroom suite. when we walked in... More 

Helpful?
Thank TFitzy82
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear TFitzy82, We are glad you enjoyed the Junior Suite during your stay. Please note that proper signage is posted all over the parking facility to direct guests to the exit and elevators. You always have the option of unloading your luggage at the hotel lobby before parking your vehicle in the parkade. Regards, Danny Ponte Novotel Ottawa More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Novotel Ottawa is a great place for a short break to Ottawa. It is right in the heart of the city, only a 5m walk to Parliament Hill and Bymarket. It has its own parking and a lovely bar with an outside terrace. We had a very nice room that has just been renovated and it offered all we... More 

Helpful?
Thank Erwin V
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Erwin V, Thank you so much for the wonderful review. I am so glad that you enjoyed your stay at Novotel Ottawa, our proximity to various attractions this city has to offer, the services and amenities available on site and our Next Generation rooms surely made the difference. I truly appreciate you taking your time to describe your experience... More 

Region of Waterloo, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Computer system was down. When I checked in it was a manual process. I am not sure how hotels survived prior to the realities of computerized check in. In any case was given the keys to my room after an inordinate amount of time. The fat man sitting on the bed in his underwear wasn't impressed when I walked in.... More 

Helpful?
Thank electric_ant99
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear electric_ant99, Please accept our sincerest apologies if on the day you arrived we were faced with a technical difficulties with our hotel management computer system. This event has made us realize how to better prepare ourselves should we face this predicament in the future. I am sorry that you were sent to an occupied room, I can empathize how... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in this Hotel from 12th July to 14th July, our stay in this hotel were very pleasant and comfortable we had three rooms, the staff were very courteous and were always ready to help, the breakfast was awesome, would recommend this hotel to family and Freinds and would also like to visit this hotel again in future also

Helpful?
1 Thank Hussein B
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear Hussein B, It was a pleasure to have received you and your party with us. All the team members of Novotel Ottawa truly appreciate your kind words and look forward in welcoming you again. Regards, Danny Ponte More 

San Juan, Puerto Rico
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend just one night at Ottawa and this was the perfect hotel. Centrally located near Parliament, restaurants, shops and museums. The gym is newly renovated, rooms very confortable. Staff very friendly.

Helpful?
1 Thank aicpr
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear aicpr, We are so glad that your stay at Novotel Ottawa perfectly met your expectations. We look forward in welcoming you again in the near future. Regards, Danny Ponte More 

Flesherton, Canada
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed in a number of hotels in Ottawa over the years. For me this is the best one yet. Conveniently located one block south of the Byward market and a short walk to Downtown, Parliament Hill the Rideau Canal etc. We booked a King room and although the room was small it was very clean, and tastefully decorated. See... More 

Helpful?
Thank travellerjim2015
Danny P, Front Office Manager at Novotel Ottawa, responded to this review

Dear travellerjim2015, What a pleasure to receive such positive comments! I am glad that you enjoyed our central location and our newly renovated Next Generation rooms. These rooms have been designed with the latest conveniences that today's guests require. We have the best WiFi connection in the city and this service is complimentary to all guests staying at Novotel Ottawa.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Albion Rooms
The Albion Rooms
Cuisines: Bar, Canadian, British, Contemporary, Gastropub
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
A charming modern full-service hotel set in the heart of downtown Ottawa, located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a 5-minute walk from the property. The trendy new Albion Rooms Restaurant at the Novotel has been recognized by the New York Daily News as “hypercool” and voted by UrbanSpoon as one of the top restaurants in the city. Buffet breakfast is composed of an extensive selection of regional and seasonal produce from the market. Our bartenders serve up craft Ontario beers; wines from small wineries and winemakers, classic cocktails and our house signature dishes deserve their own place at the table. From Canadian roots and Ottawa soil, Come experience true North hospitality with a hand-crafted story in our comfy yet glamorous interior or on the restaurant’s shaded patio. From breakfast to lunch to dinner and late night, Chef Stephen’s menus take a rustic yet contemporary approach to bites, snacks, meals and feasts for any occasion! Our hotel features 282 guestrooms, complimentary Wi-Fi, 24-hour fitness center, an elegant outside patio, a refreshing indoor swimming pool, and sauna where guests can enjoy a chic yet restful stay. Underground parking is available for $23+ tax per night with 24-hour in/out privileges for registered Novotel guests. Since we aim to provide the best to all our guests, Novotel Ottawa offers 3,500 sq. ft. of naturally-lit versatile event rooms for corporate meetings or elegant weddings. All our meeting space is newly renovated and provides natural light and black-out shutters. Our largest meeting space can accommodate up to 130 people (banquet style). During the summer months, enjoy the air-conditioned guestrooms and bedroom sliding windows. The guestrooms include a mini fridge and a seating area, as well as a satellite flat-screen TV, and a coffee machine. Elegant en-suite bathrooms come with numerous fine toiletries. ... more   less 

Additional Information about Novotel Ottawa

Address: 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
Location: Canada > Ontario > Ottawa > Byward Market Area
Price Range: $124 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ottawa 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#23 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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