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Lord Elgin

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#5 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Lord Elgin
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121 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Napanee, Canada
Reviewed 1 week ago

Great place to stay. The rooms are a decent size and very clean. The breakfast buffet was pretty good and reasonably priced. The pool area was a big disappointment quite small and there were quite a few young adults drinking in the pool area, swearing and just not a great atmosphere for kids so we left.

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Helpful?
Thank amybalyn
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear amybalyn, Thank you very much for taking the time to share your feedback. We are happy to hear that you enjoyed our guest rooms as well as our breakfast buffet! We do want to apologize for the atmosphere at the pool. That sort of behaviour is not common place at the hotel and drinking is not permitted within the...

San Jose Succotz, Belize
Reviewed 1 week ago

Was here for work, excellent location in a friendly environment, overall staff is great! Walking distant to many sightseeing sites and steps away from the famous Rideau Canal. Accommodations are good in size, good bedding and offer environmental friendly tips. One restaurant that does not necessarily stand out but does its' main function. Staff is very welcoming and always ready...

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Helpful?
Thank mmanza74
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear mmanza74, We are delighted that our staff was able to enhance your visit, and appreciate you mentioning all of the details that helped make your stay so pleasant! We do hope to have you stay with us again the next time you’re in the city! Warm wishes, David Smythe General Manager Lord Elgin Hotel

Kingston, Canada
Reviewed 2 weeks ago via mobile

Wow!! What a place! Excellent service. Professional and courteous . The rooms are clean and I had an amazing view of the park. The attendants all were personable and we're so willing to assist. Thank you for the great stay.

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Helpful?
Thank 925cindyo
kamloops
Reviewed 2 weeks ago

Hotel in great location, walked to Parlt. hill and Huge Market, city buses 5 mins away from hotel so handy..no car needed. Staff very friendly and helpful. Enjoyed War Museum and Air Museum..very well done. Toured the Central block of Parliament Hill and went to Question period..both very interesting. Only disappointment was all the rain but to be expected in...

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Thank misurina48
Northampton, United Kingdom
Reviewed 2 weeks ago

I visited Ottawa for the first time and following reviews on TripAdvisor selected the Lord Elgin. It was a good call. The location is as good as it gets for a tourist. Three or four minutes walk on a gentle hill takes you to the Parliament Building which is a must. Unbelievably it's free to visit and unmissable. The hotel...

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Helpful?
Thank cherokee2014
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear cherokee2014, Thank you for the lovely review! We appreciate you taking the time to so neatly sum up your experiences during your stay and for sharing it with us and other travelers. We appreciate you spending your first time in Ottawa with us, and do hope that we will have the pleasure of your return Best regards, David Smythe...

Canada
Reviewed 2 weeks ago

They have gone through an extensive renovation of their guest rooms. New doors on the guest rooms, new tiled look to the bathroom but only a shower stall. A lounger by the window and a bit more lighting. There are still some issues I have which brings it down to average. Basic internet is free but it is only good...

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Thank wooski
Linkoping, Sweden
Reviewed 2 weeks ago

I stayed four nights at Lord Elgin hotel during a business trip. The hotel has a very good location if you want to see Ottawa. Within (short) walking distance you will find both the parliament, the Byward market district and a large shopping mall. There are also numerous restaurants, cafes and small shops close by. The hotel as such is...

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Helpful?
1Thank Bjorn_JE
DSmytheLE, General Manager at Lord Elgin, responded to this review

We appreciate your feedback regarding your recent stay and for your endorsement. We are glad that you had a great overall stay and do want to extend our apologies for any frustrations you had during your stay. We have just installed a new WiFi network at a significant cost to the hotel and are working out some kinks in the...

A TripAdvisor Member
Salisbury, North Carolina
Level Contributor
7 reviews
Reviewed 2 weeks ago via mobile

This was my first stay in Ottawa & at Lord Elgin. It was a beautiful hotel within walking distance of so many things. Shopping, parliament hill, restaurants... perfect location! From the moment I arrived I was greeted by a very friendly staff focused on customer service. I had a corner suite with a gorgeous view of the park. I was...

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Helpful?
Thank A TripAdvisor Member
DSmytheLE, General Manager at Lord Elgin, responded to this review

Thank you for celebrating your first time in Ottawa with us, we hope you loved the city as much as we do! We are glad that you had such a lovely stay and appreciate you telling us know that! We look forward to having you stay with again the next time you’re visiting! Best regards, David Smythe General Manager Lord...

Toronto, Canada
Reviewed 3 weeks ago

Stayed for a weekend to visit family and friends. The hotel is well appointed and the renovations are stunning in style and ambiance. Service level is excellent from the door to the desk and into the restaurant where we had a late dinner. We also had breakfast in the room which was very good. As others have said the location...

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Helpful?
Thank cicchettichef
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear cicchettichef, Thank you for the review, we are so glad you chose us as your place to stay while visiting family and fiends! It’s great to hear that our service and restaurant helped enhance your stay. We will be looking forward to your return! Best regards, David Smythe General Manager Lord Elgin Hotel

Reviewed 3 weeks ago

This is my first time at the Lord Elgin. We usually stay elsewhere when we come to town for work. It was a very comfortable hotel. Nice and close to downtown and a quick walk to where I needed to be. I flew my Mom in to Ottawa and paid for one extra night before we started our vacation. We...

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Helpful?
1Thank jenjensavage
DSmytheLE, General Manager at Lord Elgin, responded to this review

Dear jenjensavage, Thank you for the review. We are delighted that you chose to start off your vacation with us. We do apologize for the frustrations you encountered during your vacation. We do not like to have to carry out any work while our guests are in house, but occasionally have no choice as was the case a few weeks...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Grill 41
Grill 41
Cuisines: American, International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Historic Landmark Hotel in heart of downtown Ottawa: ideally located in the heart of downtown Ottawa - directly across from Confederation Park, the National Arts Centre and steps away from Byward Market, Rideau Canal, Ottawa Shaw Centre, Parliament Buildings and the Ottawa Rideau Centre. Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness and Starbucks on-site. ... more   less 

Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Location: Canada > Ontario > Ottawa
Price Range: $107 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lord Elgin 4*
Number of rooms: 355
Reservation Options:
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Hotel Style:
#2 Luxury Hotel in Ottawa
#12 Romantic Hotel in Ottawa
#14 Family Hotel in Ottawa
#15 Business Hotel in Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from Lord Elgin staff and other travelers.
19 questions
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Questions? Get answers from Lord Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Busy neighbourhood which quietens down by dinner”
J4034MLpatd, 2 days ago | Read review
“Corner Room overlooking park”
FoxTravelers, 2 days ago | Read review
“Parkview rooms have a great view.”
55lesleym, 2 days ago | Read review
“Room facing Confederation Park.”
Windsor_26, 1 week ago | Read review
“Rooms facing Elgin street will have a better view!”
mmanza74, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question