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ARC The Hotel

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#12 of 69 Hotels in Ottawa
Certificate of Excellence
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ARC The Hotel
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1,053 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Ottawa, Canada
1 review
5 of 5 stars Reviewed February 20, 2013

We are very happy with our experience at the Arc. The staff were friendly and professional and the room was clean and spacious. The room service was prompt and the food was great (we especially enjoyed the homemade preserves). The location is perfect- just a quick walk to the market, parliament, Elgin St. etc... We definitely enjoyed our stay and... More 

Helpful?
Thank cindylou14
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to review ARC The.Hotel. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will be sure to share your comments with my guest services team More 

Syracuse, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 19, 2013

We were extremely pleased with this find on a website I had never heard of -- beautiful, modern, well appointed room; wonderful restaurant; within a short walk to everything (Parliament, Byward Market, Rideau Center, Sparks Street Mall, the canal). The entire staff was pleasant, professional and the service was super. Will definitely return.

Helpful?
Thank MissJudy4949
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us. More 

Montreal, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 18, 2013

The hotel was in a good location close to the canal and Parliament hill. Rooms have a lot of space with clean washroom and large bed flat screen tv and modern design. The staff was friendly and helpful. Also the breakfast at the restaurant in the hotel was excellent and had great value.

Helpful?
Thank Jessicaro
Colin M, General Manager at ARC The Hotel, responded to this review

The management of the xxx hotel would like to thank you for your gracious review of our property. We are always thrilled to hear from our guests that have great experiences with us and this is no exception. More 

Toronto, Canada
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed February 18, 2013

This hotel was a pleasant surprise....small boutique atmosphere, friendly and professional staff, and cozy, well appointed rooms. The rooms are a bit on the small side, but every convenience was available and the washroom was beautifully designed. The hotel was perfectly located and walking distance from Parliament Hill, all the museums, Byward Market, the Rideau Canal and Sparks Street. This... More 

Helpful?
2 Thank Andres l
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future. More 

Montreal, Canada
1 review
4 of 5 stars Reviewed February 15, 2013

I spent 2 nights at the hotel and overall it was a very nice experience. I would definitely stay there again. I got a senior B & B rate which was good value. Booking directly was cheaper than the Expedia and other rates. Room, although facing a brick wall was very comfortable, at this location,and the hotel only 8 stories... More 

Helpful?
Thank Barbara B
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your sincere comments about ARC The.Hotel. We are very pleased that you have enjoyed your say with us and would recommend us to other visitors to Ottawa. More 

Burlington, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 14, 2013

This was my first stay at Arc and had heard good things. I pulled up front and was offered sparkling wine at the Front Desk when I checked in. Nice touch! The valet took away my car and I headed to my room. The room was small-ish but nothing unreasonable. Turn down service was already done - an apple and... More 

Helpful?
Thank Todd A
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Ottawa. More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 11, 2013

Just competed a two night stay at the arc, in the king room with the large bathtub. Most of the size of the room was taken up by a dark entry corridor, the room itself was not so large. Strange that wifi Internet is not included. Recently stayed in downtown manhattan, in a nicer room with free wifi for about... More 

Helpful?
1 Thank Petekirby
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to post a review of your most recent stay with us. As General Manager, your comments are invaluable to me. We hope to welcome you back on your next visit to Ottawa. More 

Toronto
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 9, 2013

Great location, super clean and comfortable room, quiet, pleasant staff, but.... Two things: no free wi-fi. I mean, c'mon guys. Hotels that skimp on this are showing themselves to be cheap. Build the fee into your room rate or whatever. But it is now just bad form to charge $10/night. They do have free wi-fi in the lobby... yeah, I... More 

Helpful?
2 Thank AndrewTO
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement. More 

Toronto, Canada
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed February 8, 2013

I was in Ottawa on business and spent two nights at The Arc. When I checked in, I was offered a glass of champagne, and upgraded, without even requesting an upgrade. The room was lovely. King-sized bed, huge bath tub, nice amenities, double sink, Keurig coffee maker, free WiFi. When I ran out of the French roast coffee that I... More 

Helpful?
Thank Shirley Z
Colin M, General Manager at ARC The Hotel, responded to this review

We are thrilled to hear that you enjoyed your stay at ARC The.Hotel and would like to thank you for leaving a glowing review. We will look forward to your next stay with us. More 

Montreal, Canada
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed February 4, 2013

I recently stayed at this hotel, while visiting a couple of friends in the city. The staff at front desk are helpful and professional, the glass of prosecco at check-in is a nice touch. I would suggest asking for a higher level room, we were on the 7th fl and still heard noice from the vehicle circulation. The rooms are... More 

Helpful?
1 Thank QCO
Colin M, General Manager at ARC The Hotel, responded to this review

The management of ARC The.Hotel appreciates you taking the time to leave such complimentary review of our hotel. We look forward to your return. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary, Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Price Range: $145 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#3 Luxury Hotel in Ottawa
#19 Business Hotel in Ottawa
#20 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
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