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ARC The Hotel

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#21 of 66 Hotels in Ottawa
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ARC The Hotel
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1,121 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Montreal, Canada
Reviewed January 23, 2014

Spent a night at the Arc hotel in January was very impressed. From the friendly and helpful staff to the comfy beds. Seriously I practically melted into the bed. I'd highly recommend this hotel to anyone travelling to Ottawa.

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Helpful?
1Thank biggles_71
Colin M, General Manager at ARC The Hotel, responded to this review

We are glad you were able to stay with us during your trip to Ottawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them. We look forword to being of service again in the near future.

Montreal, Canada
Reviewed January 22, 2014

I stayed there last night for business purposes, for one night only. The valet parking was very efficient ; the registration was in the same tone, but with an extra, namely a glass of champagne....nice detail. Staff very friendly, rooms cozzy and spacious enough, with nice details and amenities. The breakfast was good and the staff friendly and again, very...

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Helpful?
Thank Alberto R
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel appreciates you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our service team. We hope for the opportunity to welcome you back to the ARC The.Hotel

New York
Reviewed January 21, 2014

Location: We wanted to be on the other side of the canal closer to Byward Market but since it looked like there was no free street parking we chose the Arc. If you arrive at the Arc at Friday after 7pm there is free street parking which is good until Monday 7am. The hotel is a short walk to the...

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Helpful?
Thank Jeff M
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Ottawa

Saskatoon, Canada
Reviewed January 16, 2014

I've stayed here several times over the years, ever since it opened. While the rooms are smaller, they are very well appointed and have some really comfortable features. Champagne sometimes at check-in is a nice treat, classy place at a reasonable (for Ottawa) cost.

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Helpful?
Thank RESK2013
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your sincere comments about ARC The.Hotel. We are very pleased that you have enjoyed your say with us and would recommend us to other visitors to Ottawa

Toronto, Canada
Reviewed December 16, 2013

I chose this hotel based on the large number of positive reviews. The price wasnt cheap for Ottawa but I thought its worth it if it does end up being a good hotel. I was very wrong. In fact, I would say this was one of the worst hotel experiences I have ever had (and I have been in hotels...

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Helpful?
2Thank HermanR728
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel is very appreciative of you taking the time to review our hotel. We are glad that you enjoyed our comfortable beds and that our associates were able to meet all of your requests. We appreciate that when you book reservations through third party web sites, you are not always aware of which hotel you are booking or where...

Reviewed December 11, 2013

Arc The Hotel, is the perfect small hotel experience and an appealing alternative to the larger "formula" hotels in the area. The staff are professional, the rooms are small, clean, urban! Situated in the heart of downtown Ottawa, it is convenient both for work and exploring the city. It is within easy walking distance of great restaurants and Parliament.

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1Thank Onekoffieatatime
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future.

Winnipeg, Manitoba
Reviewed December 8, 2013

This sort of boutique hotel is a very nice place to stay. Although the room is quite small it is modern, very nicely furnished with very good amenities such as a fridge, coffee maker, dressing robes in the bathroom, nice toiletries, and a wonderful shower head. There is also a large screen TV, free Wi-Fi (that works very swiftly). Very...

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Helpful?
Thank gerryn
Colin M, General Manager at ARC The Hotel, responded to this review

ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Ottawa

Ottawa, Canada
Reviewed December 2, 2013

My husband and I stayed one night at ARC. We were greeted by friendly and welcoming staff members. Our standard room was clean and had all the amenities we needed. The bed was by far the most comfortable hotel bed we have ever slept in! Complimentary sparkling wine, apples and bottled water are all very nice touches. Location was central...

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Helpful?
Thank a v
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for your sincere comments about ARC The.Hotel. We are very pleased that you have enjoyed your say with us and would recommend us to other visitors to Ottawa

Toronto, Canada
Reviewed December 1, 2013

I had the pleasure of spending 3 nights at Arc The Hotel at the end of November and felt compelled to share what a treasure it was. My work provides a 2 1/2 * hotel or a $60 buy-out per night, so when i saw a reasonable rate ($116/night all taxes incl) on an online booking site, i decided to...

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Helpful?
1Thank LaffGator
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure we do just that. To that end, we now provide free wifi access to our guestrooms. We look forward to...

hps5
Reviewed November 30, 2013

This is the second time I have stayed at this hotel in the last 2 years. The rooms are generally a good size and the bathrooms are fairly modern. The rooms are clean and quite comfortable. This hotel does not have much in the way of views given its location, but if that is not important then this is a...

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Helpful?
1Thank hps5
Colin M, General Manager at ARC The Hotel, responded to this review

Thank you for taking the time to review ARC The.Hotel. We are pleased you enjoyed your stay with us, and found our services to be helpful and useful. I will be sure to share your comments with our guest services team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater St, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Price Range: $121 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#7 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Family Hotel in Ottawa
#19 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from ARC The Hotel staff and other travelers.
8 questions
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Questions? Get answers from ARC The Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I recoomend a room on higher floor”
  • Room
  • Room (Desk, Fridge,TV, safe)
  • Room
  • Bathroom
  • Bathroom
  • Room
  • View on Slater street
 of 5 bubbles Sinclair-QL, 1 week ago | Read review
“Take the stairs in the morning”
 of 5 bubbles signindoc, Oct 8, 2016 | Read review
“Sink in to the comfy bed. ”
 of 5 bubbles Pushermania, Sep 28, 2016 | Read review
“We asked for a quiet room and got a higher floor but back alley view..so, if want street-facing ask.”
 of 5 bubbles DJDNPV, Sep 26, 2016 | Read review
“Mine was just an ordinary room and it was clean and quiet”
 of 5 bubbles 221JUDITHR, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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