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ARC The Hotel

#13 of 69 Hotels in Ottawa
Certificate of Excellence
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ARC The Hotel
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1,025 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Edmonton, Canada
2 reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel is nothing like the website describes. I don't know who reviewed this hotel but there is no way this is a 5 star review. Hugely disappointed about everything. No one was ever at the entrance to greet us or ensure that we were indeed guests before letting us in. Security non-existant. Room was so ordinary that I could... More 

Helpful?
Thank gworkun
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear gworkun, We are terribly sorry to hear you were disappointed with your stay at our hotel. We take pride in offering great experiences for our guests, so we take your comments very seriously and I assure you we will use them to improve our services in the future. We are happy to know you at least enjoyed our location... More 

Saint Thomas, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location for all downtown venues, hotel restaurant was also excellent food and wonderful customer service. I would highly recommend this location for a central Ottawa location close to many Ottawa features!

Review collected in partnership with this hotel

Helpful?
Thank Tammy R
St. John's, Canada
Level Contributor
1 review
4 of 5 stars Reviewed 3 weeks ago

Booked at least minute and received great service and the beds were really comfy. They gave us a complimentary glass of wine voucher for their lounge which I thought was a lovely gesture. Great location, I'd definitely stay there again.

Review collected in partnership with this hotel

Helpful?
Thank PrettyPolly01
St. John's, Canada
Level Contributor
193 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My only complaint is that the rooms are very small. We had a queen and it was very crowded for two people. Otherwise our stay was great. The bed was comfortable. The cleaning staff do a great job and the rooms and property was very clean. Nice feature not found in many locations was the dry mounter posters in the... More 

Helpful?
Thank C W
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for your comments, C W. We appreciate your feedback regarding the size of our queen rooms - we do have some bigger rooms available for booking in the hotel that do provide more space for our guests. So glad to hear you enjoyed our comfy beds and cleanliness as well as our hotel small features and fast WiFi.... More 

Longueuil, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Clean nice, small rooms and ax is close to the bed. But really enjoy my stay. Close to everything, affordable, nice people's. And they even offer you a good glass of wine.. Will go back if needed !,,,

Review collected in partnership with this hotel

Helpful?
Thank Gabriel D
Richmond Hill, Canada
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the plus side, the wireless internet worked flawlessly for me during my stay and that's a big factor for me. Also, the room itself was clean enough and relatively modern. The room had a coffee maker and large television. The check in staff was friendly and helpful. But the elevators and hallways are old and tired and need a... More 

Helpful?
Thank gmcnab
Montreal, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel, located in the heart of downtown. Staff is friendly and helpful, decor is simple and modern. Room was a little small but expected for downtown. The cost of parking is a bit high, but it is the same for any hotel in the city. I would certainly recommend to any business traveller.

Helpful?
Thank Pat T
Yellowknife, Northwest Territories
1 review
4 of 5 stars Reviewed June 22, 2016

internet was sporadic. step-up entrance with no one present to assist with luggage. restaurant often not visibly, in adequately staffed (they are also doing room service and not present) not withstanding the fact that staff is very attentive when present.

Review collected in partnership with this hotel

Helpful?
Thank lgravelines
Level Contributor
299 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

Nice hotel in downtown Ottowa. The receptionist was nice and friendly. Our suite was clean but the bathroom was too small. The hall way in the suite into the main bedroom is pretty tight. You can notice some hasty renovations like a bed throw over the back of the bed instead of covering the back with material. The AC is... More 

Helpful?
Thank Evilmisspolite
Montreal, Quebec
1 review
5 of 5 stars Reviewed June 21, 2016

We only stayed less than 24 hours at the ARC but that was just enough time to realize that it will not be the last time we stay there next time we visit Ottawa. Staff is friendly. Room was clean and very inviting. Before we left we had breakfast at the ARC's lounge...excellent service and delicious breakfast. Would most certainly... More 

Review collected in partnership with this hotel

Helpful?
Thank paulbC8129DM
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary, Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Price Range: $131 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#4 Luxury Hotel in Ottawa
#19 Business Hotel in Ottawa
#20 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
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