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ARC The Hotel

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$142
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Traveler (196)
Room & Suite (283)
Dining (14)
Overview
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
Feb 3Feb 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,414)
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1,321 results
Traveler rating
532
480
191
80
38
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LanguageEnglish
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532
480
191
80
38
Show reviews that mention
All reviews boutique hotel glass of sparkling wine valet parking great boutique slater street downtown ottawa byward market rooms are small bottled water parliament hill valet service king room bed was very comfortable central location front desk staff upon check major attractions
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1 - 5 of 1,321 reviews
Reviewed 5 days ago

This place is decent, but I wouldn't say it's a 4-star hotel (I got it through Hotwire and it was in the 4-star category). Rooms are small too. My disappointment with the hotel was with customer service. We flew from TX last weekend to experience...More

Date of stay: January 2019
Thank Juliav7475
Response from YannisParavalos, General Manager at ARC The HotelResponded 4 days ago

Dear Julia, thank you for your feedback and I am sorry that you were not satisfied with the way your situation was handled. We also appreciate the fact that you acknowledge the reservations on Hotwire are normally final. However there is always room for empathy...More

Reviewed 1 week ago

Tried this hotel while on a business visit and now is my go to weekly spot. The main differentiator is how they approach and try to improve on customer service. First time I was greeted with a glass of bubbly and ever since they have...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank ben r
Response from YannisParavalos, General Manager at ARC The HotelResponded 5 days ago

Dear Ben, We are delighted to hear about your experience. Our Team Members are always doing their best to make guests feel at home. Thank you for your review, it is much appreciated. Best regards on behalf of the entire Hotel Team.

Reviewed 1 week ago

A pleasant surprise. I was shopping last minute for value and even though I was in the lobby of another hotel ARC caught my eye on line and I was pleased with the overall value. I would recommend this to any business traveler looking for...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Daydream04150541509
Response from YannisParavalos, General Manager at ARC The HotelResponded 5 days ago

Dear guest, thank you for choosing our Hotel, we are so glad you had a positive experience. your recommendation is much appreciated. We hope to see you again on your next visit to Ottawa. Best wishes from the Arc Team

Reviewed 1 week ago via mobile

Stayed here for 3 days for New Year’s Eve. Very convenient location walking distance to Parliament Hill and Byward Market. Half hour bus ride to Canadian Tire Centre for Sens game (bus stop one block away). Front desk and lobby area staff all very friendly...More

Date of stay: December 2018
Thank SandySue123
Response from YannisParavalos, General Manager at ARC The HotelResponded 1 week ago

Dear Sandy-Sue, we appreciate you taking the time and telling us about your experience. We are glad that you enjoyed certain aspects such as our service. We also made a note of your comments in areas that we can improve upon and will take corrective...More

Reviewed 1 week ago

We recently had a business meeting at the Arc Hotel and the service was exceptional. Last minute changes were responded to immediately. The staff was professional, courteous and helpful. The meeting was a success and the attendants appreciated the environment.

Date of stay: January 2019
Thank Journey232029
Response from YannisParavalos, General Manager at ARC The HotelResponded 1 week ago

Dear Guest, it was a pleasure hosting your event and thank you for your feedback. I will certainly pass on your kind words to our Team Members. We are looking forward to your next event. Yours in Service, Yannis P

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About
Description
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural More flourishes. Business travellers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, and 24-hour fitness center. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Air Conditioning
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Spa
Free Parking
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
112
Price range
$124 - $199 (Based on Average Rates for a Standard Room)
Also Known As
Arc Hotel Ottawa
Location
Canada > Ontario > Ottawa
Hotel class
Hotel Style
Luxury
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
112
Price range
$124 - $199 (Based on Average Rates for a Standard Room)
Also Known As
Arc Hotel Ottawa
Location
Canada > Ontario > Ottawa
Photos
Traveler (196)
Room & Suite (283)
Dining (14)
Amenities (16)
Business Center & Event Rooms (5)
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Questions & Answers
Ask a question
jabbarsgoggles
September 8, 2016|
Answer
Response from jenniferdent1227 | Reviewed this property |
Valet parking is $25 with in and out privileges
0
Votes
JUDITH R
June 20, 2016|
Answer
Response from ordglobal | Reviewed this property |
Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the... More
0
Votes
Room Tips
"All rooms are really good here."
V8305XUbenr
1 week ago
Read review
"Needs something, anything really, to make the room special/pop. "
janicea418
Nov 24, 2018
Read review
"Our room on 3 was fine."
tomjR7251VB
Nov 16, 2018
Read review
"My room looked out at office buildings that didn't offer a lot of privacy. One may wish to inquire..."
M1998DXericb
Nov 16, 2018
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