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ARC The Hotel

#15 of 69 Hotels in Ottawa
Certificate of Excellence
140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Hotel amenities
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ARC The Hotel
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1,023 Reviews from our TripAdvisor Community

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Showing 966: English reviews
Vancouver, British Columbia
1 review
5 of 5 stars Reviewed 2 days ago NEW

- The staff were very friendly and accommodating. - Great location for exploring Ottawa, short walk to parliament hill, national arts gallery, etc. Plus close transit connections including the 97 bus to the airport which stops a couple blocks from the hotel. - Bed was very comfortable, and the room was nicely furnished. Would absolutely stay at ARC again!

Review collected in partnership with this hotel

Helpful?
Thank perrym493
Burlington, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I attending a wedding reception here. Never heard of this hotel before, but it was better than I thought! Decor was chic with a modern twist. Outside the elevator doors on each floor they have a bowl of green apples on a table. Room was spacious and clean. The bed was super comfortable. The bathroom was tiny... More 

Helpful?
Thank Gburl78
Ancaster, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our booking was expensive, but room was fine, and the hotel was very quiet at night, which is important to us. We could walk to all of our Ottawa destinations from the hotel. The hotel bar/restaurant was a bit sad not welcoming, unfortunately. For the price we paid, we expected a more interesting experience. There are a set of steps... More 

Helpful?
Thank countrygardener929
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Location is perfect in the Parliament Hill area of Downtown Ottawa - everything is walkable distance, including National Gallery, Natural Museum, Byward Market, Parliament Building, and assorted cafes and restaurants. Room was beautiful, clean, and spacious. Beds were very comfortable. Customer service via phone and the front desk was superb, especially concierge Guy, who checked us in. Enjoyed complimentary glass... More 

Review collected in partnership with this hotel

Helpful?
Thank Maria v
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear Maria V, Thank you so much for your review! So happy to read your comments and know how much you enjoyed your stay and the hospitality our team provided you with, especially Guy. He happens to have been a co-op student who really blew us away and will be joining our team again later this summer as a new... More 

California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a night and had an overall pleasant experience. The room was clean, but quite small for double beds, as was the bathroom; no space to set up your cosmetics, etc....the room was, however, quiet, considering its location and within close proximity of everywhere we wished to visit; walking distance. The service was excellent from beginning to end... More 

Helpful?
Thank femaleCalifornia
Northampton
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival we parked our car out the front to drop our luggage off. The gentleman who checked us in seemed very disinterested in his job and was not helpful at all - at one point he was rude when I checked on my phone that the charge rate was the same as we had booked online. We asked where... More 

Helpful?
Thank charding81
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear CHarding81, We are so sorry to hear our front desk member disappointed you with his service. We take your comments very seriously and have followed up with him. This particular team member generally receives wonderful comments about his service, so we truly apologize for catching him on a bar day perhaps. Please know that this does not represent the... More 

Hamilton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed before for business thought I would introduce it to my family. Great choice. Close to everything. Comfortable beds gave us a good night's sleep. Breakfast was a great way to start the day. Friendly staff always accomodated

Review collected in partnership with this hotel

Helpful?
Thank Angelo S
Cindy M, General Manager at ARC The Hotel, responded to this review

Thank you for your comments, Angelo S. We are so happy to read you enjoyed your rest at our hotel during Canada Day and that our team made you feel welcome and our hotel features were to your liking! We hope to welcome you back for 2017! More 

Ottawa, Ontario
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel online and later spoke to a front desk person about the hotel and nowhere did we see nor were we told that this facility was not an accessible one. We were also not told about the hidden fee for parking. Staff was extremely helpful in assisting us to get in and out of the hotel because... More 

Review collected in partnership with this hotel

Helpful?
Thank deaconraymondl
Cindy M, General Manager at ARC The Hotel, responded to this review

We are terribly sorry you were unaware of our accessibility challenges. I assure you we are working hard to make our grandfather building accessible in the upcoming months. We understand how much of a priority this is! We are happy to know our team assisted you with all your needs! We do advertise our parking fee on our online presence,... More 

Edmonton, Canada
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel is nothing like the website describes. I don't know who reviewed this hotel but there is no way this is a 5 star review. Hugely disappointed about everything. No one was ever at the entrance to greet us or ensure that we were indeed guests before letting us in. Security non-existant. Room was so ordinary that I could... More 

Helpful?
Thank gworkun
Cindy M, General Manager at ARC The Hotel, responded to this review

Dear gworkun, We are terribly sorry to hear you were disappointed with your stay at our hotel. We take pride in offering great experiences for our guests, so we take your comments very seriously and I assure you we will use them to improve our services in the future. We are happy to know you at least enjoyed our location... More 

Saint Thomas, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location for all downtown venues, hotel restaurant was also excellent food and wonderful customer service. I would highly recommend this location for a central Ottawa location close to many Ottawa features!

Review collected in partnership with this hotel

Helpful?
Thank Tammy R
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
ARC Lounge- ARC The Hotel
ARC Lounge- ARC The Hotel
Cuisines: American, Contemporary, Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 

Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Price Range: $131 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Arc Hotel Ottawa
Hotel Style:
#5 Luxury Hotel in Ottawa
#19 Business Hotel in Ottawa
#20 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
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