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ARC The Hotel

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Traveler (188)
Room & Suite (273)
Dining (20)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible2%
Travelers talk about
“boutique hotel”(123 reviews)
“valet parking”(86 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,325)
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489
462
177
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36
Show reviews that mention
All reviewsboutique hotelvalet parkingfree glass of winegreat boutiqueslater streetdowntown ottawabyward marketrooms are smallparliament hillbottled watervalet servicebusiness districtqueen roomcomfy bedcentral locationupon checkmajor attractions
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1 - 5 of 1,241 reviews
Reviewed yesterday

I have stayed at the ARC twice now, and it is a very comfortable hotel. There was a bit of a snafu checking in — they didn't have our reservation, which was made over the phone several months earlier. They found a room for us...More

Review collected in partnership with this hotel
Thank andreafZ9763BS
Reviewed 2 days ago via mobile

Upon arrival I called for possible early check in, no problem, I was allowed to check at 10 am. Located in the core of Ottawa downtown, very close to all major sightseeing places. Clean and functional room. Not quite sure if it's 4 star hotel,...More

Thank Dare888
Response from Frank L, Front Office Manager at ARC The HotelResponded yesterday

Dear Dare888, I would like to thank you for taking the time to leave us a review. We really value our guest's feedback and we are delighted to hear that you had a pleasant stay with us. I will be pleased to share it with...More

Reviewed 5 days ago

It's a small, boutique hotel and they have obviously tried to maximize space and rooms available. My room was very dark (almost no light at all!) - opening the curtains to find another building in very close proximity to my window, and an insufficient 'modesty'...More

Thank gusandzeus
Response from Frank L, Front Office Manager at ARC The HotelResponded 4 days ago

Dear gusandzeus, I would like to thank you for leaving us a review. We appreciate our guest's feedback, I am sorry to hear that our hotel did not meet all your expectations. We strive in providing our guest with the best customer service a hotel...More

Reviewed 1 week ago

ARC the hotel is an okay hotel location in the financial district/downtown area of Ottawa. The rooms are okay size but definitely doesn't feel spacious. Worse than that, because of the colour motif and most views, it feels very dark and cramped for the most...More

Thank Project86
Response from Frank L, Front Office Manager at ARC The HotelResponded 1 week ago

Dear Project86, I would like to thank you for leaving us a review. We appreciate our guest's feedback, I am sorry to hear that our hotel did not meet all your expectations. We strive in providing our guest with the best customer service a hotel...More

Reviewed 2 weeks ago via mobile

I recently stayed at ARC for one night. My friend and I booked online, we chose it for the location and stayed on a Saturday night. The staff were wonderful to deal with, opening doors for us and taking our bags. They even offered to...More

1  Thank Kendra D
Response from Frank L, Front Office Manager at ARC The HotelResponded 2 weeks ago

Dear Kendra D., I would like to thank you for leaving us this review. We appreciate your feedback, I am sorry to hear your room was not up to your standard. We strive in providing our guest with the best customer service a hotel can...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$140 - $275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
Details
Price range
$140 - $275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Ottawa
#18 Business Hotel in Ottawa
#19 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
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Traveler (188)
Room & Suite (273)
Dining (20)
Amenities (16)
Business Center & Event Rooms (5)
Questions & Answers
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jabbarsgoggles
September 8, 2016|
Answer
Response from jenniferdent1227 | Reviewed this property |
Valet parking is $25 with in and out privileges
0
Votes
JUDITH R
June 20, 2016|
Answer
Response from ordglobal | Reviewed this property |
Judith - don't think there is a shuttle as the Arc Hotel is downtown. I assume you are staying two nights? If you are only staying the night between your late arrival and early departure you'd want to stay at one of the... More
0
Votes
Room Tips
"The bath tub was VERY slippery! Beware!"
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"Ask for a bigger room if you need space."
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"Just that the shampoo and conditioner should be replenished even if unused when they come in because often..."
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"Try to get on the backside of the hotel as the road can be busy and even a little noisy."
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