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Stayed here for a business trip. I didn’t book my travel so the HI probably wouldn’t have been my first choice. I’ve rated it as average as nothing really stands out good of bad it’s just very average (lower cost average So It’s pretty much...More
This is the place to stay if you're from 'out of town' as you can have compassionate understanding for needs concerning your personally, peace of mind, as they are relational to helping me go through things as my Dad just died and had a funeral....More
1 Thank 952PINGPONG
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded November 10, 2017
Wonderefull, We are delighted and appreciative of your post.
I recently stayed at the Holiday Inn Ottawa East for a hockey tournament, Feb 7-Feb 11, 2018. The customer service agent, Lynn who worked at the front desk was completely rude and obviously did not care for her job. The hotel refused to place luggage...More
Thank susan t
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded yesterday
Dear "susan t"
We have read your post. We do apologize for not meeting your expectations. While there are two sides to every coin, as described it is obvious you were disappointed with your stay. We will share your comments with the team as part...More
The Holiday Inn Express chain is consistent across Canada. The staff are friendly and accommodating, the rooms are modern and clean as a whistle and the locations are always convenient. The food isn't great but for a quick business trip it's perfect.
Unlike the old...More
1 Thank Eryn B
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded 1 week ago
We appreciate the feedback, POsitive and constructive
We recently stayed at this hotel. It was very clean & modern. My kids really enjoyed the indoor pool. The restaurant has a buffet breakfast which was very reasonable and kids under 12 eat free which was a nice bonus. I would definitely stay here...More
1 Thank MtlTrvlr
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded 2 weeks ago
Thank you for the post, the team will be delighted when reading it
Yeah, sorry for the late response to your question. I didn't get an email notification that a question had been posted. Unfortunately there are no shuttles so a cab is probably going to be it. Enjoy Ottawa!