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Holiday Inn Ottawa East

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Traveler (71)
Room & Suite (208)
Pool & Beach (36)
Overview
Hotel website
1199 Joseph Cyr St, Ottawa, Ontario K1J 7T4 Canada See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
Additional information
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Offers from Holiday Inn Ottawa East
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)
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249 results
Traveler rating
90
95
37
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11
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LanguageEnglish
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90
95
37
16
11
Show reviews that mention
All reviewschimo hotelnewly renovated hotellarge mallst laurentlaurent mallmall across the streetbreakfast vouchersmajor shoppinghotel restaurantlots of parkinglarge screen tvnice hotelhockey tournamentcheck in was quick and easyonsite restaurantrooms are spacious and cleanfront desk staff
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1 - 5 of 249 reviews
Reviewed 1 week ago via mobile

We stayed at this hotel the week of Sept 10 and were delighted by how friendly the staff are. I noticed a few issues while staying here and 1.) The elevators needed some TLC, I don't know if maintenance staff were aware that the lights...More

Thank EnergyBeavers
Response from Jean Pierre B, General Manager at Holiday Inn Ottawa EastResponded 3 days ago

Dear "EnergyBeavers" We appreciate the feedback, we are sorry to read of your described disappointments. We will be sharing them with the team. Thank you JPB

Hotel's Favorite
Reviewed 4 weeks ago via mobile

Now we all base reviews on collective experiences. This one is based solely on what this hotel was. It used to be called the Chimo and was a blight on the face of Ottawa. Bedbugs , smelly rooms and a bar that still smelled like...More

1  Thank Anthony M
Response from Jean Pierre B, General Manager at Holiday Inn Ottawa EastResponded 4 weeks ago

Dear "Anthony M" While we recognize that IHG has a great Brand , Congratulations go to Holloway Lodging for believing in the Property and its team investing over 12M in this impressive conversion. Thank you for the great feedback. JPB

Reviewed 1 week ago via mobile

Travelling from overseas we were advised by our company to book at this hotel and that a rate had been organised. The call centre was hopeless and after an hour of stumbling conversations including having to use the NATO alphabet to get basic English words...More

Thank clairejR8995LF
Response from Jean Pierre B, General Manager at Holiday Inn Ottawa EastResponded 3 days ago

Dear "clairejR8995LF" Thank you for sharing your thoughts, we are sorry to learn of your discontent and will be reviewing your comments with the staff. Thank you JPB

Reviewed 2 weeks ago

stayed during one of the many extreme heat waves, plus a long weekend. The room itself was comfortable, but the foyer was crazy hot, the room was not ready in time, and because it was a long weekend, there was no room service.They literally just...More

Thank dolphinOntario
Response from Jean Pierre B, General Manager at Holiday Inn Ottawa EastResponded 2 weeks ago

Dear "dolphinOntario" We apologies for the described incidents and agree that such occurrences should not have happened. We will address accordingly. Thank you JPB

Reviewed 4 weeks ago

The location is very convenient, just off the highway and about 15 minutes from downtown. The mall is just across the street and there are many places to eat close by. The room was clean and the bed was ok. There are soft and firm...More

Thank leaffan1
Response from Jean Pierre B, General Manager at Holiday Inn Ottawa EastResponded 4 weeks ago

Dear "leaffan1" Good constructive feedback. Thank you JPB

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About
Description
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy ...More the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Beachfront
Spa
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
256
Price range
$111 - $167 (Based on Average Rates for a Standard Room)
Formerly known as
Chimo Hotel
Also Known As
Chimo Hotel Ottawa
Location
Canada > Ontario > Ottawa
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
256
Price range
$111 - $167 (Based on Average Rates for a Standard Room)
Formerly known as
Chimo Hotel
Also Known As
Chimo Hotel Ottawa
Location
Canada > Ontario > Ottawa
Photos
Traveler (71)
Room & Suite (208)
Pool & Beach (36)
Dining (31)
Amenities (51)
Business Center & Event Rooms (4)
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Questions & Answers
Ask a question
AlexandriaDan
January 4, 2018|
AnswerShow all 5 answers
Response from MsTravelPantz | Reviewed this property |
Softer than I’m used to but not in a lumpy way! I found them very comfortable
0
Votes
TLLS
March 4, 2017|
Answer
Response from qstorm11 | Reviewed this property |
Yeah, sorry for the late response to your question. I didn't get an email notification that a question had been posted. Unfortunately there are no shuttles so a cab is probably going to be it. Enjoy Ottawa!
0
Votes
Jo M
January 14, 2017|
Answer
Response from Jean Pierre B | Property representative |
Up to $15 for eggs bebefict Kida eat free program
1
Vote
Room Tips
"Family Friendly"
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"AC is very cold and it is next to the bed...it is very loud. You can also hear people closing and opening..."
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"Get a corner room on the higher floors to get an awesome view of the city."
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"Not really any good views except of the freeway to the left and the city in the very far off distance."
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