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Holiday Inn Ottawa East

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#36 of 69 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Ottawa East
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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Edmonton, Canada
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was staying in Ottawa for a high-level government meeting. Having booked 21 rooms, I was shocked to find only 10 had actually been reserved. That weekend was particularly busy and there were few rooms in Ottawa left, much less 11. This hotels idea of resolving the issue was to put us in the University of Ottawa campus housing. It... More 

Helpful?
Thank Dullege
Laval, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Check in time is 3pm. We arrived around 3:15 pm. At first, we were happy to have been upgraded to a suite, but didn't know that would imply having to wait and wait and wait... We were informed that the suite was not ready yet. The front desk lady (who was always polite) talked with housekeeping to see when it... More 

Helpful?
Thank Titevie
Perth, Australia
Level Contributor
102 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

clean huge 2 double beds, good value full breakfast cnd $13 but need to improve maintenance eg damp smell in the room, blocked drainage of bath/shower,my wife was trapped in the elevator for 40 minutes. However service was prompt and Manager Arnold was very helpful. Should provide at least 2 drinking glasses or cups not only disposable paper and plastic... More 

Helpful?
Thank KarChan W
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "karchanW" Thank you for the valuable feedback. While our glasses are compliant to brand standards standards, we apologize for all inconveniences , took note of the maintenance opportunities and will investigate immediately Thank you JPB More 

Cheltenham, Pennsylvania
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a clean, comfortable, but basic hotel room somewhat removed from center city. Breakfast was not included. Staff was friendly and happy. Nothing to write home about but no problems. I would stay there again, but I'd also look around.

Helpful?
Thank Carol R
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Carol R" We appreciate and thank you for the post, We are very proud of our product and associates and will endeavor to improve on the "WOW " factor even more Regards JPB More 

Barrie, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has some of the best employees and go out of their way to ensure you have a great stay! The staff make check in go quickly and smoothly! The restaurant is great and offers a variety of good food as well as Lone Star is next door! The location of the hotel works really well for easy access... More 

Helpful?
Thank 66CindyD
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review! We appreciate your feedback and will be sure to pass along your kind message to our staff! We look forward to seeing you again! Amy More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed our stay on our way back from our trip to the maritimes.My daughter and her friend loved the pool. It was located across from a mall which was great for them. My husband and I would definitely stay there again.

Helpful?
Thank Coral M
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for taking the time to offer your feedback! I'm happy to hear that you and your family enjoyed your stay and we look forward to seeing you back! Amy More 

Mt. Albert, Ontario
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Full disclosure: I'm an IHG rewards member and booked this hotel stay on points. Room on the 6th floor. Easily the worst Holiday Inn stay I've had in years. Strike 1: the noise...both from inside and outside. The room a/c is the old through wall style with no speed control. The fan comes on with 2 loud snaps and blows... More 

Helpful?
Thank Madsim
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'm so sorry to hear about the issues experienced during your stay. We would appreciate the opportunity to make things right. At your convenience, please get in touch with our Front Office Manager, Paula Vezeau, 613-744-1060. Thank you, Amy More 

Niagara Falls, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Newly renovated hotel, with more reno work on going. Formerly known as "Chimo" hotel. CHECK IN/OUT Reasonably quick and very simple. Destination fee and sustainability fee added per night. Staff friendly and helpful. ROOM Brand new. Modern and clean, white linen so you know they care about cleanliness. No in-room fridge. Room was tidied and supplies re-stocked between nights (stayed... More 

Helpful?
Thank NiagaraHotelRater
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review - we appreciate the time you've taken to give us your feedback! We look forward to having you back! Thank you, Amy More 

Ontario
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Much better than expected - this is the old Chimo Inn. But this was very reasonably priced, close to downtown via the main highway, across from a mall. Not beautiful, but the room was very comfortable - better than some more expensive hotels we have stayed at. Few to no vegetarian choices on the room service menu, and they messed... More 

Helpful?
Thank dolphinOntario
Jean Pierre B, General Manager at Holiday Inn Ottawa East, responded to this review

Dear "Dolphinontario" Thank you for the feedback, we appreciate the opportunities related to your suggestions. While our menues are engeneered with more "Popular " choices, we pride ourselves at our abilities to cater to most special requests. when visiting us again, we will be delighted to discuss your meal preferences and taolor our dishes to accommodate to the best of... More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016 via mobile

Stayed here with my daughters for one night. Check in was a breeze, room was great, clean and nice. Bed was comfy, pillows were good! We had dinner in the hotel that night. While the service was good the food ok but the prices were high for what is was worth. The next morning we had breakfast vouchers that came... More 

Helpful?
Thank crawthetraveler
IHGService, Guest Relations Manager at Holiday Inn Ottawa East, responded to this review

Dear crawthetraveler, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room and the comfort of the beds. However, we are truly sorry if your stay was... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr St, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Location: Canada > Ontario > Ottawa
Price Range: $122 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
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