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Holiday Inn Ottawa East

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#37 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Ottawa East
Holiday Inn Ottawa East
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123 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Carleton Place, Canada
Reviewed yesterday NEW

The kids loved the pool and we loved the beds. We just stayed for one night but will definitely by back! The kids had a great time in the pool. The staff was very friendly and helpful and the hotel was spotless. We especially loved the beds and pillows which were super comfortable. We all had a great nights sleep!...

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Thank lovetoeat136
Richmond Hill, Canada
Reviewed yesterday NEW

The room was spacious, clean and comfortable. The staff were friendly and knew the area well. The in-hotel restaurant was perfect for dinner, drinks and breakfast the next morning. This is the second time we stayed here when in the area. We were satisfied each time.

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Thank W6103JZraym
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

We decided to book a hotel close to where our relatives are rather than downtown. I also chose this hotel was because it had been completely renovated from the old Chimo Hotel. It is located right off from the 417 and across the street from St. Laurent Mall. The location is central to malls and supermarkets- metro, Tim Hortons, etc....

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1Thank elnchan2
Vancouver, British Columbia, Canada
Reviewed 2 days ago NEW

Think less "holiday", more "inn"... a place your boss might book for your work trip, or the guys might book on a road trip. Building is ok, formerly a dump called the Chimo Hotel, thankfully refurbished into something adequate. Example: my room's heater didn't work at check-in in the dead of winter with heavy snow outside. Staff were super friendly...

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Thank Jerry Y
Reviewed 4 days ago NEWvia mobile

Ordered room service 3 nights while at the hotel. 2 of the 3 didn't charge a delivery fee. 3rd night did and I couldn't order the meal I wanted as they were out. No impressed apparently there is a divert charge for every meal 😡

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Thank TravelOntario2015
Peterborough, Canada
Reviewed 5 days ago NEW

Went to the restaurant and my daughter was very ill. The waiter, Jason, was very compassionate and attentative to our needs. He was polite, energetic, and very friendly. He made sure my daughter had the immediate food she needed, and as for me, served my meal as quickly as the cooking staff could have it ready. The food was great...

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Thank teacher20142017
Ottawa, Canada
Reviewed 1 week ago via mobile

i come to ottawa once in a while for business meetings and i recently found out about this hotel. everything about it is great BUT the front desk service. I was being served by Meghan and all i simply wanted was to check in to a room and got nothing but eye rolling ..attitude and really bad service. i will...

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Thank princessz0
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. I'm very sorry to hear that you experienced this level of service at our hotel. Your comments have been sent off to our Front Office Manager for follow-up. Should you wish to speak with her directly, please feel free. Paula Vezeau, 613-744-1060. Amy

London, Canada
Reviewed 3 weeks ago

Came to Ottawa to visit my Daughter's spouse who had surgery at Ottawa General. Location makes it easy to get to the hospital and our room was large and extremely comfortable. Shower had good water pressure and loved the mattress. Extremely dry heating and water was cold out of the sink to survive dry throat. Parking lot was a nightmare...

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Thank Cameron L
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your kind review! We're happy that you enjoyed your stay with us and hope to see you again in the future! Amy

Grand Forks, Canada
Reviewed 4 weeks ago

We (wife and I) stayed at the Holiday Inn from Jan. 19 through 25th of 2017 and everything was first class. The room wasn't even a room, it was a suite. The food was excellent, even the chef came out to say Hello. The bacon burger was big enough to feed a family of four, I think. And it was...

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Thank ttapaterson
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thanks so much for your review! We're so happy that we were able to exceed your expectations and make you feel at home here! I'll be sure to pass your comments along to both the kitchen and front desk staff! Next time you're in town, we'd be happy to have you back! Thank you, Amy Mantha Banquet Manager

Hamilton
Reviewed 4 weeks ago

Great Location off the Highway Lots of parking Mall and Grocery store nearby Great breakfast Rooms clean Beds great Only issue was kids running around late at night and early morning for the entire weekend.

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Thank Manuel F
Jean Pierre B, Manager at Holiday Inn Ottawa East, responded to this review

Thank you for your review. While I understand the inconvenience of the noise, I certainly hope that you enjoyed your overall stay. We would love to see you again! Amy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Ottawa East , conveniently located off St. Laurent Boulevard at the Queensway Highway 417. Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort that our fully renovated, "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary WiFi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings. Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices. The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d'Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa's various award winning national museums, Byward Market and the Casino du Lac Leamy. Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar. ... more   less 

Additional Information about Holiday Inn Ottawa East

Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada (Formerly Chimo Hotel)
Location: Canada > Ontario > Ottawa
Price Range: $106 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ottawa East 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Chimo Hotel Ottawa
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Ottawa East staff and other travelers.
6 questions
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Ottawa, Canada
5 months ago
London, Canada
6 months ago
Melville, NY
over a year ago

See all questions (6)

Questions? Get answers from Holiday Inn Ottawa East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“On a floor with no school students.”
 of 5 bubbles teacher20142017, 5 days ago | Read review
“end of the hall room far from the elevator is best.”
 of 5 bubbles ttapaterson, 4 weeks ago | Read review
“Avoid sports team floors”
 of 5 bubbles Manuel905, 4 weeks ago | Read review
“Try and ask for a room to the rear of the hotel. I was at the front and you can hear the road noise.”
 of 5 bubbles 355clairej, Nov 7, 2016 | Read review
“All rooms are fine. Stay out of the bar unless you want to be put in a bad mood.”
 of 5 bubbles qstorm11, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question