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Holiday Inn Ottawa East

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Traveler (63)
Room & Suite (193)
Pool & Beach (35)
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Overview
  • Excellent36%
  • Very good43%
  • Average12%
  • Poor4%
  • Terrible5%
Travelers talk about
“chimo hotel”(7 reviews)
“st laurent”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Ottawa East
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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218 results
Traveler rating
83
87
27
10
11
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LanguageEnglish
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83
87
27
10
11
Show reviews that mention
All reviewschimo hotelnewly renovated hotelst laurentfront deskmall across the streetlaurent mallbreakfast voucherslarge mallmajor shoppinghotel restaurantlots of parkinglarge screen tvhockey tournamentonsite restaurantbooked roomsspecial thanksnice hotel
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1 - 5 of 218 reviews
Reviewed 1 week ago

Rooms are small but clean. the front desk staff were organized, though other times at this hotel it was not the case. the breakfast situation drives me crazy in all of this chain's hotels that have full service restaurants. Even though we purchase a pre-paid...More

2  Thank cruiseforreal
Response from Jean Pierre B, General Manager at Holiday Inn Ottawa EastResponded 6 days ago

Dear "cruiseforreal" Thank you for the feedback. we are sorry to read of your disappointments relating to breakfast included at the full service holiday Inns versus the Express . your comments are valued and will be shared accordingly. Regards JPB

Hotel's Favorite
Reviewed March 18, 2018

Welcoming and efficient reception, upgraded to a king size bed (fabulous!), newly updated halls, decor and carpet (beautifully done), a clean, well designed and presented room pus and updated bathroom were all huge assets to our stay. Highly recommend you check out the hotel as...More

Thank M7422EFlisap
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded March 22, 2018

Dear M7422EFlisap We are delighted you enjoyed your stay. your feedback will bring a smile to the entire team's face\ Thank you JPB

Reviewed March 14, 2018 via mobile

I stayed here for three nights in March of 2018. I was traveling for work, but I brought my family with me as it was March Break. Check-in was efficient. The gentleman checking us in was all about customer service. He was friendly and did...More

Thank Kathleen D
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded March 15, 2018

Dear Kathleen D Thank you for taking the time to share your opinions. We are sorry to learn of your described disappointments and appreciate the constructive side to therm. . We will share with the team accordingly Regards JPB

Reviewed March 12, 2018 via mobile

The staff at the front counter was not very welcoming. The hotel has clearly seen better days. The wall outside the elevator was banged up and the button was broken. The room was a fair size and the beds were very comfortable but someone’s dirty...More

Thank Vacationwithb
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded March 15, 2018

Dear Vacationwithb Thank you for the feedback. we appreciate all the details as they will be valuable training topics for our staff. That being said we also wish to apologies for the described dissatisfaction but remain confident in our ability to prevent re occurrence moving...More

Reviewed March 5, 2018 via mobile

Just off the highway with a mall next door. A number of chain restaurant option. Rooms are renovated and clean. No issues with noise from the hallway or other rooms and floors. An enjoyable experience. Felt safe and had quite a bit of parking. Did...More

Thank Daniel Z
Response from Jean Pierre B, Directeur général at Holiday Inn Ottawa EastResponded March 12, 2018

Dear " Daniel Z " Great post and constructive feedback Thank you JPB

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$123 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Ottawa
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$123 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Ottawa
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (63)
Room & Suite (193)
Pool & Beach (35)
Dining (28)
Amenities (51)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
AlexandriaDan
January 4, 2018|
AnswerShow all 5 answers
Response from MsTravelPantz | Reviewed this property |
Softer than I’m used to but not in a lumpy way! I found them very comfortable
0
Votes
TLLS
March 4, 2017|
Answer
Response from qstorm11 | Reviewed this property |
Yeah, sorry for the late response to your question. I didn't get an email notification that a question had been posted. Unfortunately there are no shuttles so a cab is probably going to be it. Enjoy Ottawa!
0
Votes
Jo M
January 14, 2017|
Answer
Response from Jean Pierre B | Property representative |
Up to $15 for eggs bebefict Kida eat free program
1
Vote
Room Tips
"Get a corner room on the higher floors to get an awesome view of the city."
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"Not really any good views except of the freeway to the left and the city in the very far off distance."
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"Love my room had a mini fridge and microwave!"
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"Awesome place & excellent value. Will come here again !!"
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