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Fairmont Chateau Laurier

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1 Rideau Street, Ottawa, Ontario K1N 8S7 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Chateau Laurier
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau.
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Room & Suite (746)746
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
On-demand movies
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
River View
Languages Spoken
English, French
Hotel links
Special Rate:Take Your Time – Save up to 25%
4,068Reviews30Q+A100Room tips
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Popular mentions
Sachin Soman wrote a review Yesterday
Toronto, Canada136 contributions18 helpful votes
Stayed in October-2020. COVID restrictions were there and almost all of them amenities were closed which is understandable. Room as neat and clean upon check-in. Front desk staff was helpful. However, staff were not at all accommodating on things like extra tea bags to make tea in the room. And no accommodations of any sort for your in-room requests after 8.30pm. Expected a lot from fairmont but disappointed. Also, there was an awkward conversation with one of the hotel staff whose role was to take temperature checks. He asked me point blank - 'Are you staying here?' which was a bit rude. The advertised room with parliament view is a room with a foot of window which looks at parliament. Also, the view is not visible from the bed. You have to peek out of the window to enjoy the view. Wont recommend this for the extra money.
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Date of stay: October 2020
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Wesnile wrote a review Feb 2020
New York136 contributions37 helpful votes
Hotel's Favorite
Just got back from a long weekend at the Fairmont. The hotel is absolutely beautiful! The architecture is amazing, lobby, rooms, and all public spaces are incredible. Very Old World charm but completely renovated. Stayed in a Gold level room which gave us access to breakfast every morning in the Gold Lounge as well as Happy Hour and desserts nightly. Well worth the extra price. The room was very large, comfortable and updated with everything you'd need. The staff at the Gold level were all amazing and could not have been more helpful, polite and friendly. As we were in town to skate the Rideau Canal the concierge at the Gold Level hooked us up with a company that delivered our ice skates directly to the hotel in 15 minutes. And we were able to keep them for the day for less than a 2hr rental in other places. I highly recommend the Fairmont and also the upgrade to the Gold Level.
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Date of stay: February 2020
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Room Tip: Upgrade to Gold Level
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Response from ChateauLaurier, Manager at Fairmont Chateau Laurier
Responded Feb 6, 2020
Our mission is to turn moments into memories and it is always so good to hear when we have been successful. We agree our team on the Gold floor is amazing! Rest assured that we will share your compliments with them and we know they will be delighted that you took the time to recognize their service. We hope to welcome you again one day soon. Sincerely, Marion te Winkel Director of Operations
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JuliaS11011 wrote a review Oct 19
Kitchener, Canada24 contributions4 helpful votes
+1
We just returned from our weekend stay in Ottawa. The feel of the city was a bit different but the hotel didn’t disappoint. We booked last minute - on a day we arrived to Ottawa - and were very impressed with staff and all the precautions taken due to Covid restrictions. The hotel is beautiful, we were able to get our room on their Gold level with an amazing view of the Parliament. The room was spacious newly renovated and spotless. Unfortunately due to restrictions all restaurants were closed for dine in, opened for take out only. Also all amenities including swimming pool were closed. The location is excellent, close to everything. The self parking fee of $40 a day is a bit overpriced - would be reasonable for valet parking but all in all we had a great stay at this hotel and would definitely come back.
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Date of stay: October 2020Trip type: Traveled with friends
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R6734ITsamb wrote a review Oct 7
Ottawa, Canada113 contributions16 helpful votes
It was a bit different checking into this hotel in these unusual times with all the covid protocols, but once checked in we felt completely safe and comfortable. There was no doubt the staff was committed to ensuring our safety. We had booked a room with a view, and that certainly didn't disappoint with a great view of the parliament buildings, canal and river. Sometimes the rooms in these old railway hotels can be fairly cramped, but this wasn't the case here (to be fair, we paid more for a larger room). The room was really comfortable and clean (alas, no cleaning throughout our stay - one of the great delights of hotel stays). The bathroom was a good size and stocked with nice bath and shower products. The staff were very welcoming, friendly and helpful in making reservations and suggestions. Three very big cheers to Nicole, our hospitality expert at La Terrace who took such excellent care of us. A great shame that such wonderful spaces as the lobby and indoor dining rooms were cleared or closed, but understandable in these odd times. The hotel's location is superb - easy walking distance to lots of restaurants, open spaces and galleries. A very nice, relaxing stay.
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Date of stay: September 2020
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Doug B wrote a review Oct 1
2 contributions
This was a bucket-list destination and disappointed somewhat during Covid. On arrival by car, we were told to drive around back and park and then had to carry our luggage back to the front. It should have been unloaded for us (seniors). Room somewhat small and a long walk from the elevators, but clean and comfortable. Restaurants are good, but could have been open for longer hours. All in all, could have been better, even during Covid. Staying four nights for the price of two was a bargain though.
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Date of stay: September 2020
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Room Tip: Seniors should request a room not too far from elevators.
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PRICE RANGE
$190 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont chateau laurier hotel ottawa, fairmont hotel ottawa, fairmont hotel chateau laurier, fairmont ottawa, ottawa fairmont
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
429
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Frequently Asked Questions about Fairmont Chateau Laurier
Which popular attractions are close to Fairmont Chateau Laurier?
Nearby attractions include Jigsaw Escape Rooms (0.2 miles), Escape Manor Byward Market (0.2 miles), and National War Memorial (0.2 miles).
What are some of the property amenities at Fairmont Chateau Laurier?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Chateau Laurier?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Chateau Laurier?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Chateau Laurier?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Fairmont Chateau Laurier?
Conveniently located restaurants include BeaverTails, La Bottega, and The Brig Pub.
Are there opportunities to exercise at Fairmont Chateau Laurier?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Fairmont Chateau Laurier located near the city center?
Yes, it is 0.2 miles away from the center of Ottawa.
Are any cleaning services offered at Fairmont Chateau Laurier?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Chateau Laurier?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Chateau Laurier offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.