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Fairmont Chateau Laurier

#12 of 69 Hotels in Ottawa
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1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
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2,067 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

A group of us reserved rooms on the same floor, as we booked a night out at the National Art Centre for New Years Eve, and we had a blast! The room was nice, well appointed, clean and fresh! It is not my first stay at the Chateau Laurier, and will not be my last!

Helpful?
Thank Gary T
Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived in Ottawa after a nervous drive in the snow from Toronto. Our first real experience in these types of conditions. The hotel was very welcoming and our expansive room with views of the snow encrusted city was marvelous. Unfortunately we only had one night at this hotel but will make a point of returning.

Helpful?
Thank Ian W
Calgary
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I travel on business frequently, and I am fortunate that I can typically stay in nicer hotels. I've had an affinity for the Fairmont hotels in major Canadian cities for some time - there's something about "old railroad" hotels which just appeals to me. So when in Ottawa, I would typically stay at the Chateau Laurier, although it had been... More 

Helpful?
Thank Henryws
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely, well apportioned historic hotel close with full service amenities-spa,pool, fitness and business center. The piano bar was a wonderful place to relax and have a cocktail. Location is close to sites, great dining and entertainment! While are room do is not face that way, I loved the view some spots in the hotel had of the Rideau canal flowing... More 

Helpful?
Thank Christine M
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Christine, We are delighted you enjoyed your stay in Ottawa’s Castle! Thank you for taking the time to share our comments on TripAdvisor. Sincerely, Claude J. Sauvé General Manager More 

Region of Waterloo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect location, perfect views, wonderful service and wonderful hotel staff! The Chateau Laurier does it all right in my opinion! Located in the center of downtown Ottawa but surrounded by beauty and history every way you turn! We have stayed many times and though there are other good hotels, this one is definitely worth every penny! Try their bed and... More 

Helpful?
Thank B S
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back soon. Sincerely, Claude J. Sauvé General Manager More 

Brantford, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

During my short-term stay in Ottawa just recently for the grand opening of the winterlude, I unfortunately broke my arm. Staff went above and beyond including babysitting my kids while in the hospital!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank robmP6771TB
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our colleagues are indeed wonderful assets and they will be pleased to have been recognized! We look forward to welcoming you back soon and hope your arm feels better soon. Sincerely, Claude J. Sauvé General Manager More 

Ontario
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Such an historic hotel with a ton of character. Our kids were in awe the moment we walked in! We stayed for Winterlude and the access to the Rideau Canal and the other events was close. All walking distance. Byward Market was also walking distance as are the Parliament buildings. The hotel beds are so comfortable and are probably the... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank MilkboneOntario
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital and we are delighted your family enjoyed the Winterlude celebrations. We hope to see you again soon. Sincerely, Claude J. Sauvé General Manager More 

Halifax
1 review
4 of 5 stars Reviewed 5 days ago NEW

Because of an online deal I got this hotel cheaper then most in Ottawa despite being of much higher quality. This is my second stay with Fairmont and it was great. Wonderful location and very beautiful hotel. I was however disappointing with wireless being an additional cost and an added charge to my bill that was unexpected.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 621shanel
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

I encourage you to join our President’s Club. Membership is free and includes wonderful benefits, including complimentary Wi-Fi. Thank you for sharing your thoughts with others on TripAdvisor. We hope to see you again soon. Sincerely, Claude J. Sauvé General Manager More 

Regina
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here every year for a conference, and it is a very high-quality, top-service hotel with excellent food and, of course, is a historical landmark. Convenient to the Parliament and other downtown sights, it is an impressive hotel. The only downside is that the soundproofing is very, very slight - I can hear conversations in normal tones from the... More 

Helpful?
Thank Smith1619
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for sharing your comments with others on Trip Advisor. Your feedback is important to us! Sincerely, Claude J. Sauvé General Manager More 

Ottawa, Canada
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Unusual to book a hotel in the same city that I live in, but we had our company Christmas party there, so we decided to treat ourselves and stay in the hotel for the night. It was quite simply not up to par. The parking garage is currently under construction, so as such, a disaster. Confusing, dark and definitely not... More 

Helpful?
Thank Tracy_mlg
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Tracy, Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. I assure you that your experience is simply not indicative of the high level of service we strive to provide to our guests each and every day. I do hope you return one day and allow us the... More 

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