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Fairmont Chateau Laurier

3,188 reviews
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Traveler (1146)
Room & Suite (299)
Dining (38)
Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travelers talk about
“gold floor”(118 reviews)
“zoe's lounge”(66 reviews)
“president's club”(39 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,188)Write a Review
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1,395
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354
177
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1,395
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354
177
104
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1 - 5 of 2,807 reviews
Reviewed yesterday via mobile

Stayed at Chateau for a night to watch a Maple Leaf game (hockey - NHL). First and foremost, rooms are so small! I admit to not booking a special room, just the generic 2 double bed room. I expected the room to be small, but...More

Thank Zachary M
Hotel's Favorite
Reviewed 4 weeks ago

We stayed here while attending a Christmas party. We had a special corporate rate otherwise we couldn’t have stayed. That said, our stay was fantastic. Upon check-in, I was given a complementary upgrade to a view room without asking! This costs the hotel nothing yet...More

1  Thank SuzieQ1001
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 3 weeks ago

We are delighted that your stay in ‘Ottawa’s Castle’ was a memorable one and we look forward to your next visit. Sincerely, Shawn St-Pierre Director of Operations

Reviewed yesterday via mobile

One word pretty much sums up this hotel: Tired. Outdated facilities. Bad odors in the carpets particularly on the LL level. Doors barely shut they are so worn. The walls are paper thin—if your neighbour’s got a cough, you’ll know it! They upsell you on...More

1  Thank mjv87
Reviewed yesterday via mobile

I’ve stayed at the Chateau Laurier more than 20 times over the last 22 years. It is always a singular pleasure combining charm and outstanding service. Ottawa’s signature hotel, I always enjoy the beauty of the lobby, the splendour of the sitting area, and the...More

Thank Canfamily99
Reviewed 2 days ago via mobile

Bar was open - virtually empty. Colleagues and I sat down at open table and were immediately confronted by wait staff telling us 'you can't sit here'. Obvious question, 'Why not - is this table reserved?' 'No - we are assigning people to tables', came...More

Thank Backw
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
$181 - $387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$181 - $387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1146)
Room & Suite (299)
Dining (38)
Pool & Beach (14)
Hotel & Grounds (741)
Bathroom (68)
Business Center & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Stu C
January 15, 2018|
Answer
Response from Canfamily99 | Reviewed this property |
Yes, though there is also an excellent massage spot a short walk away on York Street which the concierge can set up (the last time I stayed there the masseuse was booked up but the hotel helpfully booked me into the nearby... More
1
Vote
Toooooooomo
December 11, 2017|
AnswerShow all 4 answers
Response from travelingsisters29 | Reviewed this property |
They do have a good size pool. Don’t know what lenght tho
0
Votes
Annie L
October 20, 2017|
AnswerShow all 4 answers
Response from Miguel B | Reviewed this property |
Queen size
1
Vote
Room Tips
"Opt for room with view of Parliament Hill"
Read review
"Depending on which view you want; just ask and you can probably be accomodated"
Read review
"Higher up is better, quieter and the view is awesome."
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"Request for upper level river view rooms for a quiet stay."
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