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Cartier Place Suite Hotel

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180 Cooper Street, Ottawa, Ontario K2P 2L5, Canada
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634 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Calgary
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Checked in today. Everything in our 2 bdrm suite is dated. The carpets are extremely dirty and so are most of the wallpaper and walls. The furniture is dated and so is bthroom and kitchen. I spoke with the staff about it politely but no serious response. So far so bad. Not sure if I should trust these ratings for... More 

Helpful?
Thank goodgary
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear goodgary, Thank you for your feedback. I have looked into this immediately. The Front desk offered to change suites but this was declined. After you spoke with our Front Desk manager your room was inspected by both our Front Desk Manager and Executive Housekeeper. The room was clean; the wall coverings and carpet being newly installed and shampooed. When... More 

Welland, Canada
Level Contributor
7 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for three days , all staff we're friendly and helpful . Are room was clean and spacious loved the balcony great location so you can park and walk . Really enjoyed the pool best of all we we're able to bring are Dog . Nice quite building will definitely stay there again. Really enjoyed are stay.

Helpful?
Thank Annette S
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Annette, We appreciate you taking the time to share your experience. We are delighted to hear that our friendly staff, pet friendly policy, and spacious suite provided you with an enjoyable stay. We are glad that you were able to make use of our pool facilities and look forward to seeing you again soon. Warm regards, Heidi Webster General... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I was really pleased with my stay at Cartier Place Suite Hotel. The suite was perfect for my needs and the staff were friendly and helpful, especially when I couldn't locate my car in the parkade the following day! (they dispatched a staff member with me to help). The location is perfect, with Elgin Street right there (pubs, shops etc)... More 

Helpful?
Thank claireemmamorris
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Claireemmamorris, Thank you for your kind words. We are pleased to hear that our suite perfectly met your needs and that you enjoyed our friendly staff as well as our location. We look forward to your return. Warm regards, Heidi Webster General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very nice!! Excellent staff, very clean . We had a smoking room and you couldn't even smell it!! For sure we would come back! Good location can go for nice walk and see the sights.Parking garage a little confusing at first but once you figure that out its all good!!

Helpful?
Thank Cindy R
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Cindy R, Thank you for sharing your thoughts. We are thrilled to hear that you enjoyed our excellent staff, clean suites, and good location. We are glad you enjoyed the nearby sights and look forward to welcoming you back. Warm regards, Heidi Webster General Manager More 

Fountain Hills, AZ
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked this room for two nights through booking.com. I don't know if that is the reason we were assigned such an awful room or if all rooms are as poor as this one. We were placed in The Towers and from what I can determine is that this building is for senior citizen living. Our rooms are similar to... More 

Helpful?
1 Thank Irish4ever
West Palm Beach, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Still in the middle of my lengthy stay at the property. Front Desk Staff, Randall, Blake, Darren, Carole, Genjevie are all amazing, some of the best service I have ever experienced. Friendly, efficient and all have a great sense of humor with a great knowledge of the area. Located in a great location, walking distance to every where including a... More 

Helpful?
Thank Placesplease5678
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Pleaseplease5678, Thank you for your kind recommendation. The staff will be elated to hear your positive feedback. We are delighted that you enjoyed our friendly service, great location, and apartment style rooms. We look forward to welcoming you back soon. Warm Regards, Heidi Webster General Manager More 

Nackawic, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights in June and thoroughly enjoyed our stay. The suite was a little dated but very clean. The location was great. We walked every where we wanted to. The grocery store, wine store, etc. The pubs in the area were great - the Scone Witch -the best., Our room had a sweet balcony and was lovely... More 

Helpful?
Thank Gail Q
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Gail Q, Thank you for sharing your review. We are glad to hear that you enjoyed our clean suites as well as our full kitchen and balcony. It is wonderful that you were able to take advantage of our great location and walk to your destinations! We look forward to seeing you again soon. Warm Regards, Heidi Webster General... More 

Lower Sackville, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

While visiting our daughter who is attending university, this hotel was a convenient location to her apartment. But was a nice location, near downtown and easy to find. Nice having parking on site. We only ate breakfast at the restaurant, but breakfast was good, served quickly by friendly staff. Room was nice, well equipped kitchen, but we ate out during... More 

Helpful?
Thank benandwob
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Benandwob, Thank you taking the time to make this recommendation. We are thrilled to hear that you enjoyed our friendly staff, convenient location, suites, and parking. We look forward to your return and hope that you will have a chance to enjoy the rest of our facilities during your next visit. Warm regards, Heidi Webster General Manager More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Located in a neighborhood, close to everywhere, so you can walk to all landmarks and attractions. Breakfast okay. Staff was friendly and accommodating to our needs. The sleeper in a living room is not comfortable, but the suite had a separate bedroom and kitchen which was very convenient. Overall, we had a good experience with our stay.

Helpful?
Thank Alla S
Heidi W, General Manager at Cartier Place Suite Hotel, responded to this review

Dear Alla S We are pleased to hear that our friendly staff, convenient location, and suites provided you with an enjoyable stay. We hope you had fun exploring our city and look forward to welcoming you back soon. Warm regards, Heidi Webster General Manager More 

Kingston, Ontario
Level Contributor
548 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just off of Elgin and near Confederation Park, the hotel is well situated for downtown business or sightseeing. It is also near a number of pubs and restaurants. Some of the staff were extremely friendly and helpful, others not so much. The rooms are former apartments so they are very spacious but basic as upgrades have been minimal over the... More 

Helpful?
Thank Weerobbie
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (47)
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Deluxe One Bedroom Suite (35)
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Penthouse Hospitality Suite (55)
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Pool (18)
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Standard One Bedroom Suite (32)
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Superior One Bedroom Suite (31)
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Two Bedroom Suite (40)
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VIP Suite with Jacuzzi (49)

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
"The Cartier Place Suite Hotel was honoured with the 2016 Service Excellence Award from major online travel websites. The hotel has also a 3 Green Key eco-rating. Proud to be family owned and operated, the hotel is a short walk to Parliament Hill, the Ottawa Convention Center, the ByWard Market and City Hall. You will find our pet friendly accommodations in a quiet downtown neighborhood, located one block from the historic Rideau Canal and the trendy boutique area of Elgin Street. Always a favorite among families and business travelers alike; the hotel offers 250 spacious one and two bedroom suites, including VIP suites with Jacuzzi, Business Suites and Penthouse Hospitality Suite with a roof top patio and beautiful city views. Each suite features a full kitchen, separate bedrooms, combined living/dining area with a private balcony. Deluxe meeting and banquet facilities feature floor-to-ceiling windows that overlook our gardens. Guests may also enjoy the games room, children's playroom and the only downtown hotel with a private outdoor garden patio complete with playground and shuffleboard court. The indoor pool, whirlpool, sauna, exercise room and the friendly atmosphere all contribute to a memorable stay. Whatever the reasons for your stay, there's flexibility and a willingness to meet your needs at the Cartier Place Suite Hotel. Whoever you are and wherever you come from, as soon as you step in the door, you will know you are welcome. Suite dreams await you... here." ... more   less 

Additional Information about Cartier Place Suite Hotel

Address: 180 Cooper Street, Ottawa, Ontario K2P 2L5, Canada
Location: Canada > Ontario > Ottawa
Price Range: $131 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cartier Place Suite Hotel 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Cartier Place Hotel Ottawa
Cartier Place Suite Ottawa
Hotel Cartier Place Suite
Hotel Style:
#23 Romantic Hotel in Ottawa
#23 Family Hotel in Ottawa
#30 Business Hotel in Ottawa
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