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BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre

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BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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308 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre
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Showing 293: English reviews
Toronto
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 30, 2015

We stayed for one night mid-week. The staff were becoming and efficient. My husband used the pool and was pleased with it. Our room was very clean and quite spacious. We would recommend this hotel to others for a similar stay. In the area there are many restaurants and stores so it is quite convenient. Parking is both free and... More 

Review collected in partnership with Best Western

Helpful?
Thank TorontoTourist09
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for the kind review. I am glad you enjoyed your stay and found all the amenities you needed. More 

St. Catharines, Canada
2 reviews
4 of 5 stars Reviewed June 30, 2015

When we visit family in Ottawa, we have found that the Best Western Kanata is very conveniently located for visiting family. Service and accommodation is consistently good. There are also good restaurants nearby, as well as in the hotel. We always ate breakfast at the hotel restaurant - excellent.

Review collected in partnership with Best Western

Helpful?
Thank John R
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for your review. We are proud to be one of the best hotels in the city's west end. and the neighbor hood is great place to be with lots of shops around. More 

Carmel, Indiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 24, 2015

The guest registration staff, Sarah and Madison, made a huge impression on our family. They were helpful and very friendly. They are probably the reason we would choose this hotel on future trips to Ottawa.

Review collected in partnership with Best Western

Helpful?
1 Thank glendag5007
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for this review. The staff at our hotel is the core of our service. We would not be able to have such a hotel with out them. More 

Kingston, Canada
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

Clean rooms, comfortable bed, excellent staff, and an awesome indoor pool and hot tub. people complain about the price you are in Ottawa the prices are normal for this type of hotel motel. I would definitely book this motel again.

Helpful?
1 Thank Ken B
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for your response We like to keep competitive in the Ottawa Market and provide the best possible stay. More 

Outer Cove
Level Contributor
102 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed in this hotel in May for a week when I was in Ottawa for business. I had to stay here, off the beaten track for Ottawa, due to all hotels being full with a large convention. The same thing happened to me around the same time last year. The same as last year my stay was good. The... More 

Helpful?
Thank ADBOCNL
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for your review. We do have a lot of amenities in our location and being only 5 mins from both highways make for a great location in the West end of Ottawa. More 

Paris, Ontario
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 15, 2015

We've stayed at the Best Western on a number of visits to Ottawa. By far the most comfortable beds that we have ever found. Lots of nearby restaurants and shop. Can be at Parliament hill in under 20 minutes. Staff here are friendly and helpful.

Review collected in partnership with Best Western

Helpful?
Thank David H
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you very much The pillowtop mattress is a delight to sleep on. Our neighborhood has a small town feel where all the shops you need are on one street. More 

Bells Corners, Canada
1 review
5 of 5 stars Reviewed June 14, 2015

Room very clean and no oders for a hotel that allows dogs.We were very impressed with the location and all the food and beverage places around in walking distance.Also good shopping not to mention the staff.Rooms are a very nice size.

Review collected in partnership with Best Western

Helpful?
Thank Guy R
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you very much for your response. We try to keep our hotel as clean and comfortable as possible. More 

London, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 13, 2015

I booked this hotel for 2 nights for business. Upon check-in I was pleasantly greeted, and was welcomed back to the Best Western brand of hotel. I had booked a single king room, and was very surprised to find out that the room also had a jacuzzi tub. Towels were great, and there were plenty of soaps and shampoos. I... More 

Helpful?
Thank David L
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you for your response. Here at Best Western PLUS Ottawa Kanata, you stay with people who care. More 

St. Catharines, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed June 12, 2015

Great Location, Upgraded to a King suit for the Jacuzzi and fireplace, just to be told when i get to the room the fire place was turned off for the season, we could not get internet even after calling down and being told it was resolved

Review collected in partnership with Best Western

Helpful?
Thank Koozegirl
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

I am sorry to hear about your experience. The fireplace was not exactly closed to the season but the previous guest had wanted the pilot light off because it was heating the room too much. After that we were not able to turn it on for a few days. I am not sure what the issue was with the WiFi... More 

Scarborough, ON, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 31, 2015

This hotel has good facilities and comfortable rooms. The rooms were generally clean except on my check in day there was an empty soda can on the balcony and some hair on the wall of the shower. I did check in early and I think I was in the room after the initial cleaning but before it was inspected.

Review collected in partnership with Best Western

Helpful?
Thank John L
Shawn R, Manager at BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre, responded to this review

Thank you. It is one of the greatest challenges in the Hotel industry these days. Many people want want to extent the time that they check out, while many are trying to check in before the check in time. Which challenges the housekeeper to clean rooms quickly but as clean as possible. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre

Address: 1876 Robertson Rd, Ottawa, Ontario K2H 5B8, Canada
Location: Canada > Ontario > Ottawa
Price Range: $102 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Ottawa Kanata Hotel & Conference Centre 3*
Number of rooms: 83
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Also Known As:
Best Western Plus Barons Hotel And Conference Centre
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#25 Romantic Hotel in Ottawa
#28 Business Hotel in Ottawa
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