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2/4/2018 2/5/2018
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    Best Western Plus Ottawa City Centre

    1274 Carling Ave, Ottawa, Ontario K1Z 7K8, Canada
    +1 877-959-6454
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    2/4/2018 2/5/2018
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    Traveler (38)
    Room & Suite (322)
    Dining (58)
    Overview
    • Excellent34%
    • Very good42%
    • Average16%
    • Poor5%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Offers from Best Western Plus Ottawa City Centre
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (638)
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    1 - 5 of 594 reviews

    Reviewed 3 days ago via mobile

    Great location close to where I needed to be the following morning. Big rooms, somewhat old and they would welcome some renovations. Beds were too soft. No breakfast included which, including the overall experience, made me feel the fare I paid was quite overpriced.

    Thank alaurentino
    Hotel's Favorite
    Reviewed July 23, 2017

    I wasn't expecting to be greeted by two very enthusiastic people. Stephanie & Marvin have to be one of the nicest and informed greeters I have ever met. They booked us in quickly and was able to give us suggestions on what to see and...More

    1  Thank Zinka.ms V
    Management response:Responded July 25, 2017

    Dear Zinka.ms V, Thank you for taking the time to provide feed back regarding your recent stay with us. We are glad to hear the wonderful comments about our front line staff Marvin and Stefanie and will certainly share your feed back with them. Our...More

    Reviewed 1 week ago

    Love the new exterior changes you have done to the property! Looks great and like the new and quiet Ac/Heating units in the rooms, what a big difference, your rooms looks great! Nice to see continuous efforts are being made to improve the appearance of...More

    Thank DRUMMERMATRIX
    Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

    Dear DRUMMERMATRIX, Thank you for taking the time to comment about your recent experience with us. I am glad that you are noticing and appreciating our on-going improvements to the property and the guest rooms. Yes the property is looking great with the new updates...More

    Reviewed 2 weeks ago

    Stayed for one night. Room is very clean. Not much around in terms of food. The lounge/bar is poorly staffed and the food isn’t great. Better to order in from outside. . Wake up call didn’t come. Front desk is skeleton staff which means waiting...More

    Review collected in partnership with Best Western
    Thank stargrit
    Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

    Dear stargrit, Thank you for taking the time to comment about your recent experience with us. We regret that your overall experience was less than satisfactory. I am sorry to hear about your poor experience in our on site restaurant and that the wake up...More

    Reviewed 2 weeks ago

    Starting with the check in,it's a positive experience. Beds are a 10+ ,rooms nicely decorated , the lady who made up our room was amazing, she could not do enough for us. We ate in the restaurant, good food ,reasonable, good service.More

    Review collected in partnership with Best Western
    1  Thank D7249TIkeithf
    Response from Niran A, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

    Dear D7249TIkeithf, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us...More

    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Free Parking
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Pool
    Details
    • Price range
    • $106 - $180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Green Hotel in Ottawa
    • #24 Business Hotel in Ottawa
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Best Western, Travelocity, Agoda, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Best Western Plus Ottawa City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Ottawa
    • Also Known As
    • Best Western Ottawa ,
    • Ottawa Best Western
    Add Photo Photos
    Traveler (38)
    Room & Suite (322)
    Dining (58)
    Pool & Beach (4)
    Hotel & Grounds (79)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    occams-razor
    December 1, 2017|
    Answer
    Response from Niran A | Property representative |
    Sorry we are not within walking distance to any of the attractions mentioned. It is about a 10 minute drive. Thank you
    0
    Votes
    occams-razor
    November 28, 2017|
    AnswerShow all 3 answers
    Response from Scott S | Reviewed this property |
    Our breakfast was included in the price.
    0
    Votes
    Tracy S
    February 16, 2017|
    Answer
    Response from Darren R | Property representative |
    Good day Tracy S. The hotel you are looking for is the Best Western Plus Ottawa Kanata. I do not have access to their rates, but you can review their rates directly on TripAdvisor by searching that property. Alternatively... More
    0
    Votes
    Room Tips
    "take opposite side of Carlington"
    Read review
    "Rooms not facing Carling are quieter during the day. Traffic is low on Carling at night."
    Read review
    "Quieter in the back, I think they call it the Banquet area"
    Read review
    "I don't think that there's a lot of difference in the rooms to choose from."
    Read review
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