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Best Western Plus Ottawa City Centre

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1274 Carling Ave, Ottawa, Ontario K1Z 7K8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (38)
Room & Suite (48)
Dining (13)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 82 hotels in Ottawa
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
Special Offer:Get Double Points!

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
26Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
905Reviews12Q+A83Room tips
Traveler rating
  • 372
  • 338
  • 122
  • 45
  • 28
Time of year
Traveler type
Language
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  • English
Popular mentions
Pri A wrote a review Jan 18
Guelph, Canada63 contributions15 helpful votes
I recently stayed in Best Western Plus Ottawa City Centre with my family. The hotel room was very roomy and super clean. This place has got ample parking and very close to downtown as well. I recommend this hotel for anyone looking to stay in Ottawa, ON
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Date of stay: January 2022
Value
Location
Service
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded yesterday
Dear Pri A, Many thanks for the outstanding 5 star review! I am delighted you had such a positive, memorable experience. I appreciate you sharing your comments about how super clean and spacious the guestrooms were, with ample parking and the location with close proximity to downtown. Your 100% ratings on service, value and location are much appreciated but not to be outdone by your, personal recommendation to stay at the Best Western Plus Ottawa City Centre when visiting Ottawa. Wishing you a happy new year and all the best for 2022. Best, Adrienne E
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Frasers42 wrote a review May 2021
Kingston, Canada31 contributions7 helpful votes
Hotel's Favorite
We have experienced this hotel's hospitality several times over the past three months with one and two night stays. The staff are accomodating and friendly, difficult to do with the health and safety restrictions of Covid 19. The hotel is spotless and well maintained. Rooms have always been clean and properly supplied. The check in and out was efficient and reservations correct. The food from the hotel's kitchen has been excellent for breakfast and dinner. The staff and owner/manager of Cafe 1274 are friendly and always accomodating. Due to lockdown requirements only room service may be available. Our last visit breakfast was prompt, on time and beyond excellent, especially the poached eggs. Thank you Raymond! Best Western Plus is located in a convenient area with easy access to all of the City. Excellent value.
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded May 21, 2021
Dear Frasers42, Thank you for awesome 5 star review! I appreciate you sharing your experience. From the accommodating and friendly staff, to the spotless and well maintained rooms, supplied with all of the amenities you require for a comfortable stay. You mentioned you have stayed with us several times over the past few months, and we very much appreciate your loyalty. Raymond, Cafe 1274 Chef, will be delighted to know how much you enjoyed all of his tasty, well prepared meals. I am glad you find the location convenient, with easy access to Hwy 417 and the complimentary parking we offer. Once again thank you and we hope to welcome you back again very soon. Warm regards, Adrienne E
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deathracer wrote a review Jan 15
Montreal, Canada1875 contributions321 helpful votes
I stayed at Best Western Plus Ottawa City Centre for one single night on business . The room had a good layout What I liked: - Very quiet - Separate bedroom - Comfortable bed with nice linens To improve - Room decor was a bit dark and dated - (although in good shape)
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Date of stay: February 2021
Rooms
Location
Service
Trip type: Traveled on business
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 3 days ago
Dear deathracer, I appreciate the wonderful review of your stay. From the quiet room and comfortable bed with nice linen, to the great location with easy access to all areas of the city. I hope you will visit us again very soon. Wishing you a happy new year and all the best for 2022. Cheers, Adrienne E
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John P wrote a review Jan 3
109 contributions57 helpful votes
We stayed at this hotel for three nights. We will stay again. It is clean, the staff are nice. The decor is very 1970’s. But the rooms are nice. We wanted a room with a full-size refrigerator, it was Christmas so we were bringing prepared food and needed to store it. So we basically paid three nights for an upgrade room for one nights use. It is wintertime so snow, ice and salt gets tracked everywhere.
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear A6335ZEjohnp, Thank you for the wonderful feedback about your recent stay with us. I am happy to hear about the friendly staff you encountered during your stay. We look forward to welcoming you and your family back again soon! Kind Regards, Corrianna R. Front Office Manager
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jenykeny wrote a review Dec 2021
1 contribution
Since staying home due to pandemic is so boring during holidays and we missed our past yearly trip to Florida so much, we wanted to stay hotel away from home. We decided to go to Ottawa for 3 nights during Christmas days. This hotel was just perfect for our family with high speed internet, big screen TV, large room (two queen - kitchenette). We ordered foods from the hotel restaurant every nights. Food was great and internet speed was just perfect watching movies all day Christmas day. Our family enjoyed staying in the hotel.
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from , Owner at Best Western Plus Ottawa City Centre
Responded 3 weeks ago
Dear jenykeny, So glad you decided to celebrate Christmas with us at the Best Western Plus Ottawa City Centre! I am delighted you enjoyed all of the amenities. From the two room suite with fully equipped kitchenette, large screen tv, high speed internet and Chromecast to stream all of your movies. Glad you enjoyed all of the tasty menu options available in Cafe 1274. A hotel stay is a great way to share quality family time. Wishing you an enjoyable rest of the holiday season and all the best for 2022. Best wishes, Adrienne E
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PRICE RANGE
$91 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawa, ottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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Frequently Asked Questions about Best Western Plus Ottawa City Centre
Which popular attractions are close to Best Western Plus Ottawa City Centre?
Nearby attractions include Spy Nation (0.6 miles) and Smash Room (0.6 miles).
What are some of the property amenities at Best Western Plus Ottawa City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Ottawa City Centre?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western Plus Ottawa City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Ottawa City Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Ottawa City Centre?
Conveniently located restaurants include Bowman's Bar & Grill, Cabana Restaurant, and House Of Lasagna.
Are there opportunities to exercise at Best Western Plus Ottawa City Centre?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Plus Ottawa City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Ottawa City Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Ottawa City Centre?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Filipino, and Tamil.
Are there any historical sites close to Best Western Plus Ottawa City Centre?
Many travelers enjoy visiting Parliament Hill and Buildings (3.2 miles), Rideau Hall (4.5 miles), and Laurier House National Historic Site (3.9 miles).