We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Ottawa Downtown Suites

1,722 reviews
Save
Traveler (169)
Room & Suite (163)
Dining (15)
Overview
  • Excellent51%
  • Very good40%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Ottawa Downtown Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from $125.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Ottawa hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9134749f31284bccbe4b2cf9b4eeb94d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":182016,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32481803],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":125,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9134749f31284bccbe4b2cf9b4eeb94d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":125,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":125,"highestMetaPriceDisplay":134,"hotelName":"Best Western Plus Ottawa Downtown Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkxMzQ3NDlmMzEyODRiY2NiZTRiMmNmOWI0ZWViOTRkIiwiQUlLIjoiYmZjYjA0ZDU1NmI3NGNkNTllN2I1N2JhMTYzNjczN2MifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/04/2018", "checkOut": "03/05/2018", "lowestPrice": "$125", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32481803":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,722)Write a Review
There are newer reviews for Best Western Plus Ottawa Downtown Suites
See the most recent reviews
Filter reviews
1,453 results
Traveler rating
779
545
102
17
10
Traveler type
Time of year
LanguageEnglish
More languages
779
545
102
17
10
Show reviews that mention
All reviewsvictoria park suitesunderground parkingcanadian museum of natureparliament hillbank streetminute walksmall kitchenettewithin walking distanceottawa downtowncontinental breakfastqueen suiteyogurtthe breakfast areaseparate bedroomvery nice hotelgreat staytwo blocks
FilterEnglish
Updating list...
331 - 335 of 1,453 reviews
Reviewed January 27, 2017 via mobile

I would like to start with custmer service , they were great and very helpful. The always answer with beautiful smile and their respose are very fast and always positive. The hotel is very clean, the parking is easy to get and the breakfast was...More

Thank Hamid K
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded January 30, 2017

Dear Hamid K, We are so pleased to hear that you enjoyed your stay with us. Thank you for taking the time to share a review. We always appreciate hearing from our guests. All of our Service Team members read our guest feed back and...More

Reviewed January 27, 2017

The hotel is very nice looking inside and the rooms are very comfortable. Hot breakfast was satisfying. Great size TV. I was offered a complimentary room upgrade on check-in. It looks that I got a discount on one day but not on the other two...More

Review collected in partnership with Best Western
Thank Trevor H
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded January 30, 2017

Dear Trevor H, Thank you for taking the time to tell us about your stay. We always appreciate hearing feedback from our guests! We're thrilled to know that you enjoyed your time with us and that you enjoyed your suite and it's amenities. We're sorry...More

Reviewed January 23, 2017

All the staff were great: check-in, front desk, breakfast. The standard room was perfect for a one-night stay: 2 double beds, a fridge/microwave/coffee-maker. We paid $165/night which included a full breakfast for all 4 of us, so good value. On the weekend, there is free...More

Thank CM Family
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded January 27, 2017

Dear CM Family, Thank you very much for providing us with your feedback from your recent stay with us. We always appreciate hearing from our guests. We are thrilled that you found our Best Western Plus Ottawa Downtown Suites to be good value. We love...More

Reviewed January 21, 2017

Nice suite, which included a small kitchen area with microwave, coffee maker,refrigerator, dishes, utensils, Spotless, everything seemed new. Friendly helpful staff. Breakfast is included for all guests - not a super fancy one, but adequate. Otherwise no restaurant on site. A bit out of the...More

1  Thank Cedarstrip
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded January 23, 2017

Dear Cedarstrip, Thank you for taking the time to share a review on our Trip Advisor page. We truly appreciate hearing what our guests have to say. We are so pleased that you enjoyed your suite and your stay with us. We look forward to...More

Reviewed January 21, 2017

This hotel never fails to meet our expectations. Of the 50 plus BWs we've stayed at over the past few years, this was the first that read our online request for an upgrade and acted upon it before we arrived.More

Review collected in partnership with Best Western
Thank ChuckandMaggie
Response from OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown SuitesResponded January 23, 2017

Dear ChuckandMaggie, Thank you very much for sharing a review on our Trip Advisor page. We always appreciate hearing from our guests and what they have to tell us. We are so pleased to hear that we were able to accommodate your request for an...More

View more reviews
PreviousNext
16566676869291
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Breakfast included
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Spa
Details
Price range
$122 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
$122 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveler (169)
Room & Suite (163)
Dining (15)
Amenities (25)
Questions & Answers
Ask a question
Thomas L
November 21, 2017|
Answer
Response from OttawaDowntownSuites | Property representative |
Hello, We're sorry for the late reply. Yes we offer jetted bath tubs in our Executive King Suites. Hopefully this answers your question.
1
Vote
occams-razor
November 11, 2017|
Answer
Response from OttawaDowntownSuites | Property representative |
Hello! I'm so sorry for the delay in our response to you. Yes, we offer underground parking at a cost of $20.95 plus tax per night. You can come and go as you please. Thank you.
0
Votes
PreviousNext
1234568
Room Tips
"Hotel does have rooms that are not suites, if you prefer."
Read review
"all floors seem fine"
Read review
"Rooms are quiet"
Read review
"Floor 8 had acces to a dry sauna and small gym."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing