We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Best Western Plus Ottawa Downtown Suites

Show Prices
#7 of 69 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Best Western Plus Ottawa Downtown Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,195 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,008: English reviews
Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Best Western Plus during our wedding weekend as it was at a venue nearby. The hotel was wonderful not just in accommodating us and our last minute needs when we realised we had forgotten stuff, but also our family and friends who were staying there. Rita was incredibly organised and communicative and made sure everything... More 

Helpful?
Thank SDeurloo
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear SDeurloo, Congratulations on your recent wedding! We are so please that we could be a part of your special day. We are thrilled to hear that you had an enjoyable stay. Thank you for sharing your review with us. We truly appreciate you taking the time. We hope that you will think of us when your anniversary and perhaps... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel, great location, great staff, easy access to downtown Ottawa. Breakfast exceeded expectations. Good value all around and would certainly return. Near many restaurants and tourist sites.

Review collected in partnership with Best Western

Helpful?
1 Thank Rod C
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Rod C, Thank you very much for staying with us and for taking the time to share your review on Trip Advisor. We very much appreciate it. We are very pleased that you enjoyed our hotel and that breakfast exceeded your expectations! We look forward to having you back! Regards, Andrew Busing Front Office Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

One of the nicest and most comfortable Best Western Plus hotel that we have ever stayed at. And the downtown location is very convenient...steps away from the Museum of Nature (a must see) and Bank St and Elgin St where all kinds of shops restaurants and amenities are available. We highly recommend a stay here.

Helpful?
1 Thank BWP123
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear BWP123, We are so thrilled to hear that you loved our hotel! Thank you very much for being our guest and for letting other travellers know about your stay. We appreciate your recommendations and look forwarding to seeing you again. Regards, Andrew Busing Front Office Manager. More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

The moment me and my son walked in, Sherri the Manager greeted us with a smile. She was very helpful and she was very friendly. The rooms were very clean and the beds were very comfortable. It is a 20 minute walk to Parliament Hill/Downtown Core of Ottawa. Also it is 5 minutes from the Food Strip (Elgin St.) where... More 

Helpful?
1 Thank A TripAdvisor Member
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Guest, Thank you very much for your review! We very much appreciate you and your son staying with us and hopefully we will see you again soon. Sherri was thrilled to hear that she was able to be so helpful to you. Its great to hear that you were able to visit some of our neighborhood restaurants, St. Louis's... More 

Vero Beach, Florida
Level Contributor
156 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for just one night on a quick trip to Ottawa. Hotel had underground parking for $20 per night. Breakfast was included. The breakfast room was a zoo! I have never seen one busier. The breakfast was fine. Muffins, fruit, juice...decent. The staff worked quickly to provide seating and replenish food. Comfortable beds as well.

Helpful?
1 Thank Ginnelle E
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Ginnelle E, We appreciate you taking the time to review your stay on Trip Advisor. Our staff always enjoy reading what our guests have to say. We're sorry that you encountered a full breakfast room but happy to hear that our staff took good care of you. We hope that we'll have a chance to see you agian soon.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I was very impressed with the hotel at how clean it was and what it had to offer. Staff were very friendly and responded quickly to services needed. The front desk staff were very accommodating on a visit that was for a sad family event. Hotel is a short 10 minute walk to downtown, and even shorter to Elgin St.... More 

Helpful?
1 Thank Susan F
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Susan F, We are so sorry to hear of your sad family event. We hope that you were able to come together with family and friends for comfort. We are so happy to hear that you enjoyed your time in our hotel. We're sorry to hear that you had trouble with our garage. We will inform our Maintenance Manager... More 

Regina, Canada
Level Contributor
150 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights at this hotel. The location is very good to see all of the attractions in Ottawa. It was approximately at 20 minute walk to Parliament Hill. The hotel location is close to all types of restaurants. We booked a suite which was large and clean. The breakfast was fairly good for a hotel breakfast but as... More 

Helpful?
1 Thank AndreaL19
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear AndreaL19, Thank you very much for staying with us and for taking the time to share a review on Trip Advisor. We sincerely appreciate it. It would seem that you enjoyed your time with us, and that's great to hear! We're sorry about our breakfast being busy! Hopefully you were able to find a seat and were able to... More 

rungis
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed one night in this hotel and we appreciated the staff's welcoming. The hotel is near downtown, the room, the bed was confortable, the linen was highest quality, we spent a very good stay, i recommend this hotel

Helpful?
Thank stephveroderung
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear stephveroderung, Thank you very much for staying with us and for posting a review. We very much appreciate it. We're glad to hear that you had an enjoyable stay and will recommend our hotel to others. We hope to see you again soon. Regards, Andrew Busing Front Office Manager More 

Buntingford, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Lovely apartment, great staff, good breakfast although the breakfast room is very busy on the weekend. Good location 20 mins walk to parliament hill with a 6 year old in tow. Highly recommended for families, not a luxury hotel but a good solid 3 star nice and clean too

Helpful?
Thank Kerry F
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Kerry F, Thank you for sharing your review and for staying with us. We are so pleased that it was a positive one. We appreciate your recommendations and we wlook forward to seeing you on your next visit to Ottawa. Regards, Andrew Busing Front Office Manager More 

Windsor, Canada
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Best Western Plus Ottawa Downtown Suites in August of 2016. The hotel is in fine shape. Our room was clean and the beds were quite comfortable. The air-conditioner kept the room quite comfortable during the heat wave outside. Breakfast was included with our stay and I was quite surprised to find that it was a complete breakfast... More 

Helpful?
1 Thank Tim S
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Tim S, Thank you for taking the time to share a review on Trip Advisor. We very much appreciate you taking the time. We are thrilled that you had an enjoyable, comfortable stay with us. Our staff always try and provide the options for parking. I'm sorry that this did not happen. We look foward to seeing you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

295 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (102)
Viewed
Room/Suite (32)
Viewed
Bathroom (12)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (7)
Viewed
Dining (4)
Viewed
Other (39)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (149)
Viewed
Amenities (25)
Viewed
Deluxe One Bedroom Suite (51)
Viewed
Dining (9)
Viewed
Standard Suite (34)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Ottawa hotels
Byward Market Area
The Westin Ottawa
The Westin Ottawa
#4 of 69 in Ottawa
4.5 of 5 stars 1,811 reviews
Show Prices
Show Prices
Show Prices
Ottawa Marriott Hotel
#10 of 69 in Ottawa
4.0 of 5 stars 780 reviews
Lord Elgin
#16 of 69 in Ottawa
4.0 of 5 stars 2,265 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Location: Canada > Ontario > Ottawa
Price Range: $131 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Priceline, Hotwire, HotelTravel.com and Travelocity so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Romantic Hotel in Ottawa
#3 Green Hotel in Ottawa
#3 Family Hotel in Ottawa
#5 Business Hotel in Ottawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay