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Best Western Plus Ottawa Downtown Suites

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377 O'Connor St, Ottawa, Ontario K2P 2M2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (260)
Room & Suite (208)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 76 hotels in Ottawa
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street!
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Car hire
Business Center with Internet Access
Paid public parking on-site
Parking garage
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, French
Hotel links
Special Offer:BOOK DIRECT & SAVE
2,222Reviews30Q+A100Room tips

Reviews

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Popular mentions
TONY B wrote a review Aug 8
Toronto, Canada2 contributions4 helpful votes
My wife and I just needed to get away from it all, and going to Ottawa and staying at the Best Western Plus was a great decision we made. From interacting with Jenn the hotel manager to enjoying the room amenities to touring all the sights and dining at great restaurants, our stay turned out to be a most memorable experience. We can't say enough about how positive our stay was. We were made to feel welcome by everyone we met. Ottawa is a great walking city, an activity we undergo with relish. We would not hesitate to recommend this hotel to any friends or family contemplating a stay in the capital. It is located in a sweet spot, close enough to the sights, but far enough away that you feel a peaceful serenity all around you. Will definitely be coming back again.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: Ask for the suite rooms, they are sweet lol
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Response from Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites
Responded 3 days ago
Hello Tony, We are pleased to see that you were able to see everything you wanted to on your recent trip to Ottawa and had a memorable experience. Knowing that we were able to play a part in making your trip to Ottawa exceptional is exactly why we love working in the hospitality business. Thank you for sharing your kind words and your experience - it means everything to us! We appreciate you recommending our hotel to your friends and can't wait to welcome you back. Regards, Jenn Lytle Front Office Manager
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cortes_dianacamille wrote a review Nov 2019
Makati, Philippines59 contributions9 helpful votes
+1
Hotel's Favorite
We stayed at Best Western Plus Ottawa Downtown Suites for 2 nights and all I can say is that this hotel did not disappoint us. First, it was easy to find this coming from Via Rail Ottawa Station as it only took us 30 minutes (via OC Line Transit then bus) to get here. I also appreciate that the location is situated on a quiet area yet there is a nearby bus stop across the hotel. It is also accessible to Tim Hortons and nearby restaurants in the area. The location of this hotel is also a good walking distance to Parliament Hill. Second, the rooms were fantastic. It was spacious with two big and comfortable beds, a good closet space, a clean bathroom and a small kitchenette (complete with ref, microwave oven and even utensils). It was also good that they had a pod (or capsule) coffee machines for guests to enjoy. Breakfast was included and it was adequate enough for its guests. Also, Seattle's Best coffee was also served in the breakfast area. Furthermore, I appreciate that this hotel is environmentally conscious as it invites its guests to participate in the Service Skip Program where you get a Free $5 Starbucks Gift Card. Overall, I can say that you get your money's worth by staying at this hotel. Will definitely recommend to family and friends who intend to visit Ottawa.
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Date of stay: November 2019
Rooms
Location
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Response from JennLytle, Front Office Manager at Best Western Plus Ottawa Downtown Suites
Responded Nov 18, 2019
Hello, Thank you for your detailed review! We are thrilled to see that you found our hotel to be great value, and that you will recommend us to family and friends. Your recommendation means the world to us. We are pleased that you enjoyed your comfortable room, our convenient location, the complimentary breakfast and skip service program. We look forward to welcoming you back in the future. Regards, Jenn Lytle Front Office Manager
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Constantin82020 wrote a review Aug 4
1 contribution
Went for a family trip for two days and both Sandra-Sales manager and Danika, associate Customer Services welcomed, served and made sure that our stay will be a best and memorable experience. Plus that they can provide in both English and French. Would recommend people to stay at this hotel. Sandra and her team they follow Social distancing and regulations protocol to ensure everyone's safety during the challenging times. Thank you Sandra, Danika, staff and leadership team. Constantin
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Date of stay: August 2020Trip type: Traveled with family
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Response from Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites
Responded 3 days ago
Hello Constantin, We are thrilled to read your review, and Sandra and Danika are delighted to be mentioned by name. It was our absolute pleasure to host you and your friends at our hotel. We appreciate you sharing your experience on Trip Advisor and hope to welcome you back in the future! Regards, Jenn Lytle Front Office Manager
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sewnarinet wrote a review Jul 2020
5 contributions1 helpful vote
Stayed two nights with my family at the Best Western Plus Ottawa Downtown Suites, hotel was extremely spotless, service was excellent, suites and overall hotel was very clean, easy access and walking distance to Parliment Hill, grab and go breakfast was great, parking was very safe with easy access to suites.
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip: Great access to Downtown Ottawa and Parliament Hill.
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Response from Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites
Responded 1 week ago
Hello, We are thrilled that we were able to help make your two nights in Ottawa memorable thanks to our clean rooms, service, breakfast and convenient location. Thank you for taking the time to share your experience. We hope to see you again soon! Regards, Jenn Lytle Front Office Manager
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KMVG2020 wrote a review Jul 2020
1 contribution
I thought Best Western was a lower end hotel and was very pleasantly surprised by everything. All the staff was amazing also. We would definitely stay at this hotel and this location any time we require a hotel and there is one in the area.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Jenn Lytle, Guest Services / Front Office at Best Western Plus Ottawa Downtown Suites
Responded 2 weeks ago
Hello, We strive to provide an exceptional experience for our guests, so we are thrilled to see that you were pleasantly surprised by the level of service you received during your stay. Thank you for sharing your review with us. We look forward to welcoming you back! Regards, Jenn Lytle Front Office Manager
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PRICE RANGE
$98 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus victoria park hotel ottawa, best western ottawa, ottawa best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Victoria Park Suites
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
123
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Frequently Asked Questions about Best Western Plus Ottawa Downtown Suites
Which popular attractions are close to Best Western Plus Ottawa Downtown Suites?
Nearby attractions include Canadian Museum of Nature (0.1 miles), Jabberwocky (0.3 miles), and Yuk Yuk's (0.3 miles).
What are some of the property amenities at Best Western Plus Ottawa Downtown Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Best Western Plus Ottawa Downtown Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Ottawa Downtown Suites?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Best Western Plus Ottawa Downtown Suites?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Best Western Plus Ottawa Downtown Suites?
Conveniently located restaurants include Fairouz, Pure Kitchen Elgin, and Town.
Are there opportunities to exercise at Best Western Plus Ottawa Downtown Suites?
Yes, guests have access to a fitness center during their stay.
Is Best Western Plus Ottawa Downtown Suites located near the city center?
Yes, it is 0.7 miles away from the center of Ottawa.
Are any cleaning services offered at Best Western Plus Ottawa Downtown Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Ottawa Downtown Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Ottawa Downtown Suites?
The staff speaks multiple languages, including English and French.