DELTA HOTELS BY MARRIOTT OTTAWA CITY CENTRE $121 ($̶1̶3̶4̶) - Updated 2019 Prices & Hotel Reviews - Ontario

Good place for business lunch

Actually we met for a brunch at ten, but the service was attentive and they let us alone when we needed it to deal with our transactions. Good food. No pressure to order fast or leave early. It was a nice quiet place to do business in a relaxed atmosphere.

Date of stay: September 2019Trip type: Traveled on business

Good location

Stayed here for one night as part of a group. Had two comfortable Queen beds in a large room with coffee making facilities, tv, good WiFi. Good size bathroom with shower over bath, toiletries and nice towels. Everything was very clean and in good condition. Unfortunately building works started about 8.30pm outside our window. Reception said it would stop about 10.00 but were still going at 10.30. We asked to change rooms to the other side of the hotel. Reception were really accommodating and found us another room. We were given a room next to the elevator which turned out to be worse. We had to complain again and they kindly stopped the elevator running next to our room but this didn’t stop us hearing the other elevators running so we ended up with a bad night. We had breakfast included which was very good with hot and cold selections. A nice hotel, excellent staff and the location is excellent for walking into the city centre and seeing all the sites.…

Date of stay: September 2019

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Room Tip: Ask about construction work nearby. Do not have a room next to the elevators.

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Worst Stay Ever

Front desk staff is lovely. Our reservation was wrong but they quickly helped us. Dirty wine glasses outside of our room door, dirty bathroom, dirty pool area with no towels, a restaurant that 'closes' 2 hours before it's supposed to. Small beds even for queen, very small bathrooms. Old closets.... Breakfast buffet was good, very polite and professional staff at breakfast. Management did reach out to me and apologized profusely for our experience. It did seem like we just had a bad experience and this is not a common occurrence.…

Date of stay: August 2019

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Sleep Quality

Thank you for choosing to stay with us and for sharing your honest feedback. Providing an exceptional level of hospitality is our number one priority and we clearly did not meet your expectations or our own. Your feedback has been shared with our teams in order for all of us to better understand and better deliver on this promise - and rest assured these were isolated incidents. We're happy to see the service you encountered from our staff was very positive. We hope you and your family gives us a second chance the next time you visit Ottawa.

A holistic service is sales approach!

I stayed at the Delta for three days and couldn't have asked for better service than if I was the Queen! From all of the front desk associates at the front desk, the outstanding service and interaction with the housekeeping team to the porter staff that work throughout the hotel - you will not be disappointed. Various people comment on the rooms at the hotel require updating... WHAT?! They're ridiculous... this property is very modern with a lot of nice modern touches for both aesthetic appeal and for functionality. Parking wasn't any issue and with the new LRT station going up literally right across from the hotel, it will make traveling back and forth across the city and staying at the hotel a breeze. I give the Delta 5 stars.…

Date of stay: July 2019

Comfortable & Conveniently Located

We spent one (Sunday) night at the Delta before catching an early morning flight. Conveniently located in the commercial district of Ottawa, it's a short stroll to the Parliament buildings and Spark Street pedestrian mall. It's about a 15 minute walk to Byward Market. We were there on a Sunday, so a lot of the nearby restaurants are closed, so you may have to walk toward Byward Market or Elgin Street, if you are looking for to eat something that is somewhat interesting. Check-in is fast and efficient. The rooms are spacious, well appointed and the beds are very comfortable. The only gripe/s about our room was that it was close to the elevator bank, so it can be a bit noisy. Also, the water pressure from the shower was very weak. There's a large, heated swimming pool and a small gym. The change rooms are a bit confusing as one has to go through the gym to get to the change rooms to have a shower before entering the pool (although it seems that it results in most guests just going through another entrance to the pool and forgoing the shower). Overall, a very nice hotel, with efficient and welcoming staff, in a good location.…

Date of stay: August 2019

Cleanliness

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Delta Hotels by Marriott Ottawa City Centre

Delta Hotels by Marriott Ottawa City Centre

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