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Holiday Inn & Suites Ottawa Kanata

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Traveler (54)
Room & Suite (174)
Dining (19)
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Overview
  • Excellent39%
  • Very good43%
  • Average14%
  • Poor3%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn & Suites Ottawa Kanata
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Offers from Holiday Inn & Suites Ottawa Kanata
Special Offer: Book Direct and Save
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Reviews (379)
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367 results
Traveler rating
146
155
52
11
3
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LanguageEnglish
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146
155
52
11
3
Show reviews that mention
All reviewsgraffiti restaurantkanata centrumqueen suitelarge shopping centerfrench doorsbig boxcanadian tire centreliving areaonsite restaurantmini fridgehockey tournamentcoffee tablepool and hot tubfront desk staffnice stayhotel restaurantthe hotel is clean
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1 - 5 of 367 reviews
Reviewed 5 days ago

The check in was fine. One employee was great, the other clueless. The room was comfortable and clean. Had a great sleep. The restaurant has very slow service for breakfast and the waitress was clearly not enjoying her job. The food was just ok. I...More

Thank sharon g
Hotel's Favorite
Reviewed March 19, 2018

Excellent location, close to mall with restaurants and big box retail. City shuttle bus outside door to Canadian Tire Centre for Sens games proved to be very economical and convenient. Extremely impressed with the customer service provided by Front Desk, with a shout out to...More

1  Thank Yvette D
Response from Veronica W, Front Office Manager at Holiday Inn & Suites Ottawa KanataResponded April 2, 2018

Dear Yvette D, Thank you for sharing your experience from your stay at the Holiday Inn & Suites Ottawa Kanata. We are delighted to hear that you enjoyed your stay with us and that we were able to exceed your expectations. We are very fortunate...More

Reviewed 6 days ago via mobile

We are in Ottawa for a lacrosse tournament with four of our association teams staying at the Comfort Inn and Suites in Kanata. The night staff and Wayne the security guard went above and beyond to accommodate the parents by allowing us to spend some...More

Thank Chuck T
Reviewed 2 weeks ago

What can I say? it's a cookie-cutter Holiday Inn and therefore dependable, clean, 'easy' but nothing out of the ordinary. Right off Hwy 417 and next to a large expanse of typical stores, shops and services. It was expensive ($190), even with a government rate,...More

Thank jbmcnair
Response from Veronica W, Guest Relations Manager at Holiday Inn & Suites Ottawa KanataResponded 2 weeks ago

Dear jbmcnair, Thank you for sharing your experience from your recent stay at the Holiday Inn & Suites Ottawa Kanata. We are disappointed to hear that your experience with our on-site restaurant, Graffiti's, was not at the level that you would expect from a Holiday...More

Reviewed 4 weeks ago via mobile

Clean, comfortable rooms, kids enjoyed the pool, friendly and responsive customer service. Breakfast at the restaurant downstairs was good. The hotel is set amongst highways and box box stores/restaurants, so atmosphere is lacking.

Thank swordfishtrombones
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$139 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Ottawa
#14 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
$139 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Ottawa
#14 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveler (54)
Room & Suite (174)
Dining (19)
Pool & Beach (13)
Amenities (17)
Business Center & Event Rooms (7)
Questions & Answers
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Robbie N
March 20, 2018|
AnswerShow all 2 answers
Response from Veronica W | Property representative |
Good Morning Robbie N, Thank you for reaching out to us regarding our Pet Policy. The Holiday Inn & Suites Ottawa Kanata is a pet-free facility and we do not accept pets at our hotel. If you are looking for a pet-friendly... More
1
Vote
Tammi C
February 2, 2015|
Answer
Response from Monica S |
There is a long term rate but it applies only to stays of 14 days or more. You need to speak to the front desk manager to get a quote based on the number of days required.
0
Votes
Marniaikens
February 1, 2015|
AnswerShow all 5 answers
Response from | Reviewed this property |
They are called the queen classic suite. Every floor has them.
1
Vote
Room Tips
"Very light rooms on the east side in the morning."
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"Do not use the pool"
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"If I would have been notified of this annual maintenance to the pool and hot tub, I would not have stayed at..."
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"Top 3 floors are quiet and have the best views, especially the front facing suites."
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