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30 Daly Ave, Ottawa, Ontario K1N 6E2 Canada
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Traveler (180)
Room & Suite (24)
Dining (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Le Germain Hotel Ottawa
Updated 10/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 80 hotels in Ottawa
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.6
Travelers' Choice
Set in a funky modern building and a 7-minute walk from the buzzy ByWard Market Square, this polished hotel is 1 km from Parliament Hill, close to downtown, and 14 km from Ottawa International Airport. Stylish rooms with murals include Nespresso coffeemakers, HD TVs, free WiFi and rainfall showerheads. Some rooms offer dining rooms and living rooms, reading areas and a panoramic city view. Parking is available, as well as a gym and a courtesy car. Event spaces are also offered.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid public parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French
190Reviews5Q+A27Room tips
Traveler rating
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Most Recent
wildekarrde wrote a review Aug 2
Toronto, Canada48 contributions51 helpful votes
I've stayed at other Le Germain properties before, and was looking forward to this trip. Overall it was a fine stay, but it was the little things that rubbed me the wrong way. First, the good stuff. The room was spacious and well appointed. Staff were very friendly and quick to help. The ECCO-friendly touches were a welcome alternative to your regular room amenities. A very decent breakfast with hot and cold options, fresh fruit, etc. Now the not so good stuff. They put the TV remote in a small pouch (I guess to give the impression that it's been cleaned/sanitized), but the pouch it was in was stained and a little grubby. There's a coffee machine with complimentary pods in your room, but the cream was spoiled (it curdled when poured into the coffee) I unfolded one of the towels and there was a VERY long hair wrapped into the folds. That was gross, and I would have appreciated some kind of compensation for that discovery. Maybe a discounted rate or a complimentary breakfast? It's a great brand and I would stay, again, at any of their properties. Just need to keep an eye on the little things that would have made this a 5/5 stay. Big shout out to Rita!! She's awesome!!
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Stayed in The Privilege King Room. Definitely worth the upgrade. Ask for a high floor for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jenni W wrote a review Jul 2022
17 contributions7 helpful votes
I absolutely loved my stay at Le Germain in Ottawa. I had a premium King room with a corner view that felt like a home away from home. I love the little touches like a Nespresso in the room and a Tivoli radio that I could use as a bluetooth speaker. The views in the room and the layout made it feel like the perfect day to rest after a long day of sight seeing. The staff itself was attentive and welcoming and I appreciated the hospitality.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Premium King with corner room was beautiful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Canadiancarly wrote a review Jul 2022
Kelowna, Canada61 contributions44 helpful votes
We stayed for an evening after Canada Day in a room with a lovely view. The room has all you can ask for and is very modern with a huge bathroom . We were given a wheelchair accessible suite without the need for our family but that actually have us more floor space and room and a corner unit . Walking to downtown , shopping and great eats was a snap . Enjoy our stay !
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Follow the crowds to hidden eats and parliament area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Dr_Gis64 wrote a review Apr 2022
Radlett, United Kingdom71 contributions64 helpful votes
The room itself was very acceptable but from the minute we arrived everything was ‘extra’. No room upgrades- a bath-they wanted $100 PER NIGHT. Breakfast which was included, was poor and came in a brown paper bag outside your room. Best of all was the down and outs hostel literally opposite, with all the customers/residents coming and going. It didn’t feel unsafe but wouldn’t have been my choice and though convenient, there are much better places to stay for the money.
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Yes, find somewhere else to stay. Staff were rude and unhelpful Restaurant had the atmosphere of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Paul de La Durantaye, Other at Le Germain Hotel Ottawa
Responded May 2, 2022
Dear Dr_Gis64, Thank you for taking the time to share your experience. I would like to apologize for the aspects that were not up to your expectations. As we have a limited amount of upgraded rooms, we are not always able to offer a complimentary upgrade but do so when we can. We are working on having full hot breakfast available 7 days a week in the coming weeks. (currently it is available 5 days a week due to staffing issues in our industry). The downtown core indeed attracts a variety of different people. I am happy to hear that you felt safe as this is of utmost importance to us. Should you choose to return and give us a second chance, please feel free to contact me directly so that I can ensure your comfort and a great stay. Sincerely, Paul de La Durantaye Regional Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob H wrote a review Apr 2022
2 contributions
I hosted my sales team at Le Germain (Ottawa) for a two day meeting and was extremely happy with the service I received and the conditions of both the meeting and guest rooms. This is the second time I've selected Le Germain for such a meeting; the first in 2018, and more recently in April 2022. My Team was thoroughly impressed by their guest rooms, the food and loved being a short walk from shopping and excellent restaurants. The Reservation and Conference Service Mgr (Z.R.) attended to every detail and ensured everything went smoothly. I look forward to returning a third time.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paul de La Durantaye, Other at Le Germain Hotel Ottawa
Responded May 2, 2022
Dear HandInGlove123, Thank you so much for sharing your comments here on TripAdvisor and particularly for your shout out to Zachary. I am thrilled to hear how much you and you team enjoyed your experience and have passed along your comments to the team. We look forward to welcoming you back soon. Paul de La Durantaye Regional Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leslie L wrote a review Apr 2022
7 contributions3 helpful votes
First time we stayed here I booked the standard room on Expedia, they gave me a signature room, largest room on the floor. It was an amazing experience. Second time I booked, I booked directly with the hotel and in the special requests asked if a signature room is available if we could get a complimentary upgrade. They put us in the smallest room on the floor (according to the floor plan at the hotel). So if you stay here, don’t ask for any favours, they will do the opposite. Their beds are very soft, my husband couldn’t sleep all night, for these reasons we won’t be back. Also their shampoo and conditioner are very drying, and the body lotion is too fragrant to use. No housecoat in room. And there is no loyalty program here.
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Don’t ask for any favours. No loyalty program here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thousand Islander wrote a review Apr 2022
Lansdowne, Canada352 contributions122 helpful votes
Booked a one night stay and eager to visit my first Le Germain Hotel. The Ottawa property is well situated and perfect for our needs. We arrived late afternoon and our room was ready. A beautifully designed and nicely appointed room. Plan to adjust to a rather fancy lighting system. The bed was very comfortable and the bathroom was very functional. If the mini-bar/fridge is important to you, you may wish to enquire at check in. Ours was locked. If you take cream in your coffee, please check the room to avoid disappointment in the morning. We had sugar only. Like many others, we are quite dependant upon connectivity. It took about 30 minutes for some of our devices to connect. Once connected, speed was fine. The hotel could improve its signage for parking. There is no exterior sign that we saw that designated the parking entrance was for hotel guests. It merely stated “public parking”. Inside the garage there was no obvious sign indicating where hotel guests should park. We enquired at checkin and told that guest parking was on level P1. There was some inconsistency between check in and check out. It appeared to us that the check in staff was still “in training”. While very pleasant, the staff seemed to lack confidence. When we checked out, the young lady was thorough and very polished. No major criticism……just no worthy of 5 star review.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ariane wrote a review Apr 2022
1 contribution
Well located, easy to get to, courteous staff, charming restaurant. We would go back anytime. The only small thing I would add is that little benches in the rooms to help the kids clean their hands or brush their teeth would be a nice addition.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karen B wrote a review Mar 2022
1 contribution
We booked two rooms for three nights during March Break. Both rooms were on the 8th floor. This was a family trip. The rooms were spacious, clean, the beds were comfortable and the room decor was creative and eclectic. The location of Le Germain is excellent - walking distance to almost everything. Their customer service was excellent. Every staff member we interacted with went out of their way to enhance our stay. We left an item behind and the hotel responded quickly to our request to have the item shipped - received with 24 hours! We will stay here again on future trips to Ottawa.
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Date of stay: March 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MelandGary823 wrote a review Feb 2022
Burlington, Canada1016 contributions186 helpful votes
+1
We’ve stayed with Le Germain before in other cities and had great experiences. This time, in Ottawa, it seemed to be lacking. The room are chic and modern. Though on the smaller side, the corner king was well laid out. The floor to ceiling windows on two walls presented a cool draft. The king bed was VERY comfortable. The bathroom is nice through very narrow. We were disappointed with the absence of bathrobes and warmth upon checking in. This stay just didn’t have a “welcoming feel”.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$251 - $288 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
115
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Frequently Asked Questions about Le Germain Hotel Ottawa
Which popular attractions are close to Le Germain Hotel Ottawa?
Nearby attractions include Rideau Centre (0.2 miles), Ottawa Art Gallery (0.05 miles), and The Highlander Pub (0.2 miles).
What are some of the property amenities at Le Germain Hotel Ottawa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Le Germain Hotel Ottawa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Germain Hotel Ottawa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Germain Hotel Ottawa?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Le Germain Hotel Ottawa?
Conveniently located restaurants include La Bottega Nicastro, BeaverTails, and 1 Elgin.
Are there opportunities to exercise at Le Germain Hotel Ottawa?
Yes, guests have access to a fitness center during their stay.
Is Le Germain Hotel Ottawa located near the city center?
Yes, it is 0.4 miles away from the center of Ottawa.
Are any cleaning services offered at Le Germain Hotel Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Germain Hotel Ottawa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Le Germain Hotel Ottawa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.