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Holiday Inn Express Hotel & Suites Ottawa Airport

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#25 of 69 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Ottawa Airport
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294 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Victoria
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked this hotel prior to our late arrival at the Ottawa airport. We found out the hard way that the airport shuttle to the hotel runs from 5:00 to 11:00. Obviously should have checked this out prior to booking, however, lesson learned. Hotel was clean and staff were pleasant. Didn't stay there for the return trip home due to... More 

Helpful?
Thank WimmerVictoria
Kingston, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent value in this Airport hotel. I wasn't flying - was at a wedding, and the location is perfect for access to Riverside Drive, Bank Street et cetera.. Well located on Hunt Club at Uplands. Staff are pleasant, personable and professional. Hat's off to William at the Front Desk - an excellent ambassador for this facility.

Helpful?
Thank Pest6887
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Pest6887 Thank you for taking the time to review our hotel. We are pleased to read you enjoyed your stay and you found our location to your convenience. Our staff take great pride in delivering excellent customer service, I will be sure to pass this review on to them and let William know the impact he made on your... More 

1 review
5 of 5 stars Reviewed July 25, 2016

This hotel is absolutely beautiful. We got the standard King Size room (i think that is what it's called) and it was huge, bigger than expected. Very very clean. Super comfy bed. After each day of exploring Ottawa, I got to go back to a clean room and extremely comfy bed. This hotel is perfect. And the location couldnt get... More 

Helpful?
Thank Megen S
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Megen S Thank you for taking the time to review our hotel. We appreciate this wonderful feedback. We take a lot of pride in the service we provide our guests. I am pleased to hear you enjoyed your room and all that surrounds it. Our location is defiantly a bonus we are only a 15 minute drive to down... More 

Toronto, Canada
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Clean, friendly with good facilities. Nice pool, free breakfast is fine..don't expect gourmet but it will get you going. Room was spacious, Internet reliable. Overall a great stay and will come back. Close to Highway, and decent roadhouse type restaurant right across the street for dinner and drinks.

Helpful?
Thank mjaycock
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Mjaycock Thank you for taking the time to review our hotel and choosing to stay with us. We appreciate this wonderful review and hope to welcome you back in the near future. Sincerely Kristie P More 

Markham, Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 13, 2016

We arrived one day late with no paper work or reservation number etc. Could this be a problem? Not for the Holiday Inn Express Hotel & Suites Ottawa Airport hotel. In fact we were so messed up we thought we may have booked the hotel next door. Staff checked with them and no we were in the right place. Our... More 

Helpful?
Thank streaky2014
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Streaky2014 Thank you for taking the time to review our hotel. I am happy to hear you enjoyed your stay and all went smoothly for you (other than the one way streets). We hope your next visit to Ottawa you choose our hotel again, we look forward to welcoming you back. Sincerely Kristie P More 

Regina, Canada
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 30, 2016

Depending on where my business in Ottawa is located, this is one of my go to hotels. It is conveniently located to the airport, and has several good restaurants nearby. The check in is quick, and the attendants are always courteous. The rooms are very clean and spatious and the beds are comfortable. They could update the number of plugs... More 

Helpful?
1 Thank DrGreg1963
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear DrGreg1963 Thank you for taking the time to provide us with such positive detailed feedback. We appreciate your loyalty and your continued trust in our hotel and staff. As for the outlets in the rooms I will make note of this and pass it on to management. We hope to welcome you back again soon. Warm Regards Kristie P More 

Perth, Australia
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

This hotel is convenient for a stay close to the airport. It's quiet and clean. It doesn't have a restaurant but there is a Lone Star restaurant across the road as well as a gas station for convenience items. The staff were friendly and the taxi to the airport was $11. There is a shuttle but we had to leave... More 

Helpful?
Thank Terry B
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Terry B We appreciate you taking the time to review your stay with us. I am glad to hear you found our location convenient and you were able to find everything you needed. We hope to welcome you back again in the near future. Sincerely Kristie P More 

Windsor, Canada
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Stayed here 2 nights and would stay again. Was in Ottawa for a visit with my oldest daughter was a good hotel. I would recommend it. A couple good restaurants close by. The breakfast was good. Staff friendly

Helpful?
Thank Gerard D
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Gerard D Thank you for your wonderful review and for choosing our hotel. I am pleased you enjoyed the complimentary breakfast and our friendly staff. We look forward to seeing you again. Sincerely Kristie P More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

Clean and well maintained hotel, close to almost everything a traveller could need. The pool is smallish but still acceptable, one of the better gyms I've seen in a Canadian hotel. Breakfast is solid with a fair selection of items. The very best point is the staff though - pleasant, welcoming and willing to handle any request you throw at... More 

Helpful?
Thank G Lee S
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear G Lee S Thank you for your delightful review about our hotel. I will be sure to let our staff know how pleased you were with the service you received. We go above and beyond to provide the best customer service we possibly can. Thank you for recommending us and we hope to welcome you back in the near... More 

San Ramon, California
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 17, 2016

This property is a gem. More important than this HIE's great airport location, immaculate facility and comfortable bedding, the staff understands the importance of stellar customer service. During our two-day stay, we found that each employee (whether at the front desk/breakfast area, maintenance, preparing rooms or in a managerial position) acted with profound professionalism and kindness as if he/she owned... More 

Helpful?
Thank Larry D
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Larry D We truly appreciate this wonderful review! Thank you for choosing our hotel and your positive feedback. I am so very happy to hear about the customer service you received during your stay, our staff truly go above and beyond for each and every guest and take great pride in doing it. I will be sure to let... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Dr, Ottawa, Ontario K1V 2L9, Canada
Location: Canada > Ontario > Ottawa
Price Range: $131 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#16 Romantic Hotel in Ottawa
#22 Business Hotel in Ottawa
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