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Holiday Inn Express Hotel & Suites Ottawa Airport

#24 of 69 Hotels in Ottawa
Certificate of Excellence
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2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
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289 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Toronto, Canada
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Clean, friendly with good facilities. Nice pool, free breakfast is fine..don't expect gourmet but it will get you going. Room was spacious, Internet reliable. Overall a great stay and will come back. Close to Highway, and decent roadhouse type restaurant right across the street for dinner and drinks.

Helpful?
Thank mjaycock
Regina, Canada
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Depending on where my business in Ottawa is located, this is one of my go to hotels. It is conveniently located to the airport, and has several good restaurants nearby. The check in is quick, and the attendants are always courteous. The rooms are very clean and spatious and the beds are comfortable. They could update the number of plugs... More 

Helpful?
1 Thank DrGreg1963
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear DrGreg1963 Thank you for taking the time to provide us with such positive detailed feedback. We appreciate your loyalty and your continued trust in our hotel and staff. As for the outlets in the rooms I will make note of this and pass it on to management. We hope to welcome you back again soon. Warm Regards Kristie P More 

Perth, Australia
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is convenient for a stay close to the airport. It's quiet and clean. It doesn't have a restaurant but there is a Lone Star restaurant across the road as well as a gas station for convenience items. The staff were friendly and the taxi to the airport was $11. There is a shuttle but we had to leave... More 

Helpful?
Thank Terry B
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Terry B We appreciate you taking the time to review your stay with us. I am glad to hear you found our location convenient and you were able to find everything you needed. We hope to welcome you back again in the near future. Sincerely Kristie P More 

Windsor, Canada
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 2 nights and would stay again. Was in Ottawa for a visit with my oldest daughter was a good hotel. I would recommend it. A couple good restaurants close by. The breakfast was good. Staff friendly

Helpful?
Thank Gerard D
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Gerard D Thank you for your wonderful review and for choosing our hotel. I am pleased you enjoyed the complimentary breakfast and our friendly staff. We look forward to seeing you again. Sincerely Kristie P More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Clean and well maintained hotel, close to almost everything a traveller could need. The pool is smallish but still acceptable, one of the better gyms I've seen in a Canadian hotel. Breakfast is solid with a fair selection of items. The very best point is the staff though - pleasant, welcoming and willing to handle any request you throw at... More 

Helpful?
Thank G Lee S
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear G Lee S Thank you for your delightful review about our hotel. I will be sure to let our staff know how pleased you were with the service you received. We go above and beyond to provide the best customer service we possibly can. Thank you for recommending us and we hope to welcome you back in the near... More 

San Ramon, California
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 17, 2016

This property is a gem. More important than this HIE's great airport location, immaculate facility and comfortable bedding, the staff understands the importance of stellar customer service. During our two-day stay, we found that each employee (whether at the front desk/breakfast area, maintenance, preparing rooms or in a managerial position) acted with profound professionalism and kindness as if he/she owned... More 

Helpful?
Thank Larry D
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Larry D We truly appreciate this wonderful review! Thank you for choosing our hotel and your positive feedback. I am so very happy to hear about the customer service you received during your stay, our staff truly go above and beyond for each and every guest and take great pride in doing it. I will be sure to let... More 

Halifax
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 15, 2016

Just at a time when you think customer service is a lost art you come across a notable exception. My wife and I stayed at this property along with our son and without going into detail we needed to have some out of the ordinary consideration. Nothing we requested was too much and everything we asked for was done efficiency... More 

Helpful?
Thank Jack N
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Jack N Thank you for taking the time to review our hotel. We are pleased you enjoyed all of our amenities. I am delighted to hear our customer service has surpassed your expectations and I will be sure to pass that special tank you to Mike M. for all his help. We are looking forward to welcoming you back... More 

Guelph, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 14, 2016

Very highly recommend this hotel for your visit!! Great service from the staff, everything is clean. I don't have a bad word to say about our stay. Beds were comfy, breakfast was included (and fantastic), location was great and easy to find.

Helpful?
Thank Brittany T
1 review
5 of 5 stars Reviewed June 12, 2016 via mobile

It is a awesome hotel , with a huge bathroom ! I may stay there again sometime. It has a indoor pool, which I did not have a chance to use. The front desk staff were helpful and also kind and it is in a convenient location , right on hunt club road. The WiFi wasn't too bad and the... More 

Helpful?
Thank James M
GuestServicesOttawa, General Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Thank your for your great review! I am pleased to hear you appreciated the room and our convenient location. I hope you will have an opportunity to enjoy our salt water pool during your next stay. Sincerely, Anu Sohal More 

Haliburton ontario
Level Contributor
124 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 12, 2016

this hotel had everything you would look for in a hotel. Friendly staff, great rooms and quiet ! we couldn't have been happier staying here. Great location and lots of parking and a wonderful stay. the room had a microwave, coffee maker and the bathroom was new and had a rain shower water head

Helpful?
Thank schnoobs
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Location: Canada > Ontario > Ottawa
Price Range: $124 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#16 Romantic Hotel in Ottawa
#22 Business Hotel in Ottawa
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