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Holiday Inn Express Hotel & Suites Ottawa Airport

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#26 of 69 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Ottawa Airport
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298 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I was here for work for 3 nights, and despite a very minor issue at the time of check in. (it was 10pm, the girl behind the counter misread my reservation) but checked into my room and it was clean, stocked and well appointed. The breakfast (included) was typical of the Holiday Inn Express which is a good thing. The... More 

Helpful?
Thank Mike D
San Diego
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I got to the holiday Inn express and suites ottawa airport and checked in early and the room is very nice and clean and comfortable and quiet as well I will definitely return to this hotel next time..

Helpful?
Thank Nathan P
Ottawa, Canada
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a wedding that was held nearby. This is a prototypical airport hotel - nothing fancy, but nothing wrong. Amenities are exactly what you would expect, ie: simple pool, in room coffee, in room fridge (but not mini-bar), free wife, and complimentary continental breakfast buffet. The above amenities balance out the somewhat high price point -... More 

Helpful?
Thank BROWMI
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear BROWMI Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay. We appreciate such detailed feedback and hope to welcome you back in the future. Sincerely Kristie P More 

Ottawa, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed there twice in the last couple of months on business. Great stays. No issues. The breakfast might get redonda nt to some if you stay awhile. Other then that that was great stays. Very convenient location for air travels.

Helpful?
Thank GUY613
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Guy613 Thank you for taking the time to review your two recent stays with us and for choosing the Holiday Inn Express Hotel & Suites Ottawa Airport. We are delighted to hear your stays were enjoyable and convenient. We hope to be your first choice when staying in Ottawa and hope to welcome you back in the near future.... More 

Victoria
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel prior to our late arrival at the Ottawa airport. We found out the hard way that the airport shuttle to the hotel runs from 5:00 to 11:00. Obviously should have checked this out prior to booking, however, lesson learned. Hotel was clean and staff were pleasant. Didn't stay there for the return trip home due to... More 

Helpful?
Thank WimmerVictoria
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear WimmerVictoria Thank you for taking the time to review our hotel. I am pleased to read you enjoyed your stay here. However I am very sorry to hear that our shuttle times did not work out with your schedule. We take all guest feedback into great consideration and I will pass this on to front office management. We hope... More 

Kingston, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 15, 2016

Excellent value in this Airport hotel. I wasn't flying - was at a wedding, and the location is perfect for access to Riverside Drive, Bank Street et cetera.. Well located on Hunt Club at Uplands. Staff are pleasant, personable and professional. Hat's off to William at the Front Desk - an excellent ambassador for this facility.

Helpful?
Thank Pest6887
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Pest6887 Thank you for taking the time to review our hotel. We are pleased to read you enjoyed your stay and you found our location to your convenience. Our staff take great pride in delivering excellent customer service, I will be sure to pass this review on to them and let William know the impact he made on your... More 

1 review
5 of 5 stars Reviewed July 25, 2016

This hotel is absolutely beautiful. We got the standard King Size room (i think that is what it's called) and it was huge, bigger than expected. Very very clean. Super comfy bed. After each day of exploring Ottawa, I got to go back to a clean room and extremely comfy bed. This hotel is perfect. And the location couldnt get... More 

Helpful?
Thank Megen S
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Megen S Thank you for taking the time to review our hotel. We appreciate this wonderful feedback. We take a lot of pride in the service we provide our guests. I am pleased to hear you enjoyed your room and all that surrounds it. Our location is defiantly a bonus we are only a 15 minute drive to down... More 

Toronto, Canada
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Clean, friendly with good facilities. Nice pool, free breakfast is fine..don't expect gourmet but it will get you going. Room was spacious, Internet reliable. Overall a great stay and will come back. Close to Highway, and decent roadhouse type restaurant right across the street for dinner and drinks.

Helpful?
Thank mjaycock
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Mjaycock Thank you for taking the time to review our hotel and choosing to stay with us. We appreciate this wonderful review and hope to welcome you back in the near future. Sincerely Kristie P More 

Markham, Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 13, 2016

We arrived one day late with no paper work or reservation number etc. Could this be a problem? Not for the Holiday Inn Express Hotel & Suites Ottawa Airport hotel. In fact we were so messed up we thought we may have booked the hotel next door. Staff checked with them and no we were in the right place. Our... More 

Helpful?
Thank streaky2014
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Streaky2014 Thank you for taking the time to review our hotel. I am happy to hear you enjoyed your stay and all went smoothly for you (other than the one way streets). We hope your next visit to Ottawa you choose our hotel again, we look forward to welcoming you back. Sincerely Kristie P More 

Regina, Canada
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 30, 2016

Depending on where my business in Ottawa is located, this is one of my go to hotels. It is conveniently located to the airport, and has several good restaurants nearby. The check in is quick, and the attendants are always courteous. The rooms are very clean and spatious and the beds are comfortable. They could update the number of plugs... More 

Helpful?
1 Thank DrGreg1963
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear DrGreg1963 Thank you for taking the time to provide us with such positive detailed feedback. We appreciate your loyalty and your continued trust in our hotel and staff. As for the outlets in the rooms I will make note of this and pass it on to management. We hope to welcome you back again soon. Warm Regards Kristie P More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Dr, Ottawa, Ontario K1V 2L9, Canada
Location: Canada > Ontario > Ottawa
Price Range: $127 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#16 Romantic Hotel in Ottawa
#22 Business Hotel in Ottawa
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