Andaz Ottawa ByWard Market
1,543 reviews
#6 of 75 Hotels in Ottawa
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325 Dalhousie St, Ottawa, Ontario K1N 7G2 Canada
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About
#6 of 75 hotels in Ottawa
Location
Cleanliness
Service
Value
Travelers' Choice
Andaz Ottawa is located in the famed and historical ByWard Market neighbourhood. Explore natural wonders, meander through historic sites like the Parliament Buildings, art galleries, or dine at sophisticated hot spots all while being steps away from the Shaw Center, multiple embassies and the downtown business core. Andaz Ottawa worked with award-winning Canadian design firm Mason Studio to bring a local vision to life. This vision can be seen throughout the hotel's 200 contemporary guest rooms, which includes 7 suites that offer unparalleled views of the Nation's capital. Andaz Ottawa is home to Copper Spirits and Sights a premium indoor and outdoor lounge that boasts the title of city's tallest rooftop bar and can be used for any type of event. The commitment to embracing and incorporating Canadian aspects into the heart of Andaz Ottawa ByWard Market can be seen throughout the entire hotel, from the art to the mini-bar items, to the bath and body products offered in each guestroom. Tawse Wines (2016 Canadian Winery of the Year) and Hummingbird Chocolate (winner of the “Golden Bean” Award for best bean-to-bar chocolate in the world) are featured in the mini bars while other local favorites include Walter Caesar, Harvey & Vern’s sodas and Purple Urchin, amongst others.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Rooftop terrace
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Special diet menus
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
220Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
1,543Reviews33Q+A100Room tips
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+1
Checked in for one night. Booked a room for 2 with king size bed parliament view.After having to change our room 3 times due to dirty pillow cases and room not cleaned properly.Already we ended in a room with no more view (even though it was what we paid for) the front desk came and brought us new pillow cases which we had to switch them ourselves, she had given us a bottle of wine apologizing for the inconveniences and told us that we were gonna get a better rate due to what happened. Then the GM called us to discuss about the 3 rooms change saying it got them nervous...so we explained to her we also work in hospitality in a 5 stars hotel and that for us it’s very important that rooms were properly cleaned, after all they were rated 4 stars..we were asked many questions like were we worked and what was our line of work there and who was the GM there which made us feel uneasy as if we tried to get a free upgrade which wasn’t our intention at all... I just took my girlfriend whom just arrived from France to visit Ottawa for the first time and wanted her to have great experience there and also on the stay since we know Hyatt usually has very top standards. With that said we had an awesome night visiting the city and on check out I asked the front desk (another girl) about our special rate which we were promised by the another girl the night of the incident she she rudely replied that she didn’t see any notes on file and that they compte the bottle of wine only.. which was offered to us and we didn’t even ask for it. Anyways we took pictures of all the dirty rooms and be sure to contact the Hyatt complaint department as this is really unacceptable!…
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
The hotel is average but the food was unbelievable. Understandably the restaurant is not open but... there being zero in room food service is ridiculous. If the worry is covid why would there be no mini bar snacks? Why go to the lobby to get anything just to come in contact with even more people? Also the breakfast is embarrassing, literally just cheese and yogurt because the “food delivery won’t come for 2 days” and you have to go to the lobby to get even that. And you can’t even get a decent coffee because “the barista only works weekends” maybe just a suggestion hire another barista. The guests health is clearly not the priority, the hotel is clearly just using Covid as a excuse to be cheep.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
My King bed at home is way bigger then the King bed we had. All the light switches were wired wrong. Hotel was clean and quiet. Ladies at check in were great. Only stayed for one night. Would probably try another hotel next time.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Service was excellent and the hotel looks like new, very clean and trendy, we enjoyed our stay, the room was excellent as far as looks and comfort, the agents at the lobby desk were excellent and eager to help, no complaints and I would recommend if you are in the area.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I spoiled my partner with a Valentine's night out and dinner from a local eatery. The Andaz restaurant was still closed due to Covid but the Market is right there so, we supported a local establishment instead. The staff arranged our room with dinnerware which made for an enjoyable romantic dinner and evening. The room was clean, well appointed and the rainfall shower was a delight. Very happy with our stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$126 - $262 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawaByward Market Area
NUMBER OF ROOMS
200
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Claim Your Listing Frequently Asked Questions about Andaz Ottawa ByWard Market
Which popular attractions are close to Andaz Ottawa ByWard Market?
Nearby attractions include Jigsaw Escape Rooms (0.1 miles), Escape Manor Byward Market (0.1 miles), and Notre Dame Basilica (0.3 miles).
What are some of the property amenities at Andaz Ottawa ByWard Market?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Andaz Ottawa ByWard Market?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Andaz Ottawa ByWard Market?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Andaz Ottawa ByWard Market?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Andaz Ottawa ByWard Market?
Conveniently located restaurants include La Bottega, BeaverTails, and The Brig Pub.
Are there opportunities to exercise at Andaz Ottawa ByWard Market?
Yes, guests have access to a fitness center during their stay.
Is Andaz Ottawa ByWard Market located near the city center?
Yes, it is 0.5 miles away from the center of Ottawa.
Are any cleaning services offered at Andaz Ottawa ByWard Market?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Andaz Ottawa ByWard Market?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Andaz Ottawa ByWard Market offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.