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Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
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1,054 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Saugeen shores
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The Garden Inn is a great place to stay in Niagara on the Lake. Great shopping, Wineries, and Niagara Falls are all close by. Easy to reach just off QEW and always welcoming! We look forward to returning again this summer.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank I8728XJteresac
Toronto, ON
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Hilton Garden Inn for a wedding that was being held close by at one of the vineyards. Rooms were very clean and very quiet even though the hotel was at full capacity, didn't hear a peep. Why only four stars? Joined Hilton Honours so was able to check in the day before and to pre-select our room... More 

Helpful?
Thank joanna1971
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here on multiple occasions now and have always enjoyed it. The place is well kept inside and out, rooms tidy to a fault. The grounds are well tended, gardens always blooming and robust with colours. We've always included breakfast in our stays and it's always lived up to our expectations, quite a spread and variety to choose from,... More 

Helpful?
Thank ChurchHill B
Kentucky
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Hilton Garden Inn Niagara on the Lake hotel this July and loved it. Clean rooms, smiling faces and a very good location. We were here because of a wedding reception in Buffalo and thought we would swing over into Canada and enjoy the area. We stayed at a Marriott in Buffalo a previous... More 

Helpful?
Thank northwind795
California
Level Contributor
218 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, the stay was pleasant. The restaurant staff were a little slow the first day, but the second and third morning, they seemed to have gotten the hang of it and stayed ahead of the crowd, and there were crowds, attending two different weddings. Room was comfortable and the hotel was convenient to the freeway.

Helpful?
Thank Ohtobeinsandiego
Sao Paulo, SP
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A short drive from the vineyards and right across the outlet mall, this hotel is a typical Hilton Garden Inn: very comfortable rooms, great lobby, very polite and helpful staff. There is a good parking lot at the hotel, and regular breakfast served in the restaurant. The rooms are great and spacious. I strongly recommend staying in this hotel.

Helpful?
Thank daniabreu
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Daniabreu, Thank you for giving us such a great review. I am very happy you enjoyed your recent stay and you found our staff to be polite and helpful. Please don't hesitate to reach out to me directly if you need anything in the future. We look forward to welcoming you back. With Warm Regards, Leea Sawyer 905-704-3801 More 

Miamisburg, Ohio
Level Contributor
226 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed a couple of nights for a getaway for our first visit to Niagara on the Lake. The hotel was reasonably priced for the area. We were upgraded to a whirlpool suite because of my diamond status at Hilton. We also were given a free breakfast, although they charged me for a diet coke which I always drink at... More 

Helpful?
1 Thank timesharetraveler11
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review Dear timesharetraveler11, Thank you for taking the time to review us on Trip Advisor! I really appreciate your feedback and will definitely use your comments to help improve our guests breakfast experience. Your satisfaction means a lot to us. We look forward to having you stay in the... More 

rochester
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a Hilton Honors member so when my husband and I decided to go for a few days to Niagara on the Lake, I quickly booked the Hilton Garden. My mistake not to look further to see that it is 10 Kilometers outside of NOTL. My room was not like the one pictured in the advertisement, So, if you... More 

Helpful?
Thank keuka48
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear keuka48, Thank you for your Trip Advisor review. We value your feedback and are very sorry you were unhappy with our location. We strive to give our gusts the best possible service every stay. We do hope you will consider staying with us again. With Kind Regards, Leea Sawyer 1-905-708-3801 More 

Owen Sound
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

service was great , parking easy 10 minutes from the insanity of clifton hill so it was nice to get away , 15km from heart of viagra on th lake though . the premium out lets across the highway . id stay here again yes i found the Ac unit very loud

Helpful?
Thank Shawn R
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Shawn R, Thank you for your Trip Advisor review. I am happy you found the service at our property great, that means a lot to us! We look forward to having you stay with us again in the future. Kindest Regards, Leea Sawyer More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We needed a place to stay near the winery trail, and the ESkoot e-bike rentals, this was a great choice! You won't be disappointed, join HHonors and enhance your experience even more! The jacuzzi suite was wonderful!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lynna920
Heather H, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Thank you for taking the time to complete a feedback report on your recent stay at our hotel. we appreciate your feedback and truly value your business. Our location is perfect to enjoy all the area has to offer, wineries, outlet shopping, Niagara on the lake and Niagara Falls. Our team are always ready to provide area information to enhance... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $123 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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