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    Best Western Colonel Butler Inn

    278 Mary Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    +1 877-959-5093
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    12/3/2017 12/4/2017
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    $103
    $86
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    $87
    $87
    Traveler (36)
    Room & Suite (25)
    Dining (5)
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    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Housekeeping
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (560)
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    1 - 5 of 543 reviews

    Reviewed 4 days ago

    This hotel is just off the main road into town and not far from the historic downtown and riverfront area. Had a great room with modern furnishings and fixtures and plenty of space. The only catch was that it could have used a bit more...More

    Thank learningtofly2014
    Hotel's Favorite
    Reviewed September 3, 2017

    Wonderfully friendly and knowledgeable front desk staff. Very clean rooms and surprisingly better than most Best Western hotels. The location was central to city center, restaurants and theatre. Very short drive to wineries and only 30 minutes to the falls. Better to stay there than...More

    1  Thank Robert S
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded September 5, 2017

    Hello Robert S, I really appreciate that you took the time to leave a review and for your generous compliments about our team and property. We all take great pride in being able to provide the best possible experience for each guest that stays with...More

    Reviewed 1 week ago

    The price was expensive considering as a couple we were given a room with two double beds, however as far as i know, every room has two doubles. It would have been nice to have a larger bed to share. Location was great. Staff was...More

    Review collected in partnership with Best Western
    Thank Allie W
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 6 days ago

    Hello Allie W, thank your for sharing your experience on Trip Advisor. I'm pleased that you had a comfortable stay which met your needs. We are a 26 room property with a total of only 5 queen/king rooms, so they do tend to sell out...More

    Reviewed 1 week ago

    Very close to where the action is. Can drive here in 3-4 minutes, maybe less. Great breakfast. Bar & Grill right next store. Room was clean, staff very friendly Location a plus.Bed was comfortable and clean. Everything you need at a great price. Parking free.More

    Review collected in partnership with Best Western
    Thank George S
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 6 days ago

    Thank you for the review George S, I'm pleased you had a comfortable stay and found your visit to be of good value. Our location is one of the reasons that guests return year after year; we are only a few minutes walk to the...More

    Reviewed 1 week ago

    Excellent service, staff very helpful and friendly and fabulous value for money. Gave us helpful advice and good tourist information. We really enjoyed our short stay and would certainly recommend it.More

    Review collected in partnership with Best Western
    Thank 826carmelm
    Response from Kyle B, Guest Relations Manager at Best Western Colonel Butler InnResponded 6 days ago

    Hello 826 carmelm, thank you for your review and your kind recommendation, we really appreciate it. Thank you also for your kind words about our team here, they all genuinely word hard to ensure that each guest has the same great experience. Once again thank...More

    Prince of Wales
    1,774 reviews
    #4 of 15 hotels in Niagara-on-the-Lake
    0.7 mi
     
    Oban Inn, Spa and Restaurant
    600 reviews
    #10 of 15 hotels in Niagara-on-the-Lake
    0.7 mi
     
    Country Inn & Suites By Carlson, Niagara Falls, ON
    2,605 reviews
    #3 of 128 hotels in Niagara Falls
    11.0 mi
     
    The Pillar and Post Inn, Spa and Conference Centre
    2,105 reviews
    #6 of 15 hotels in Niagara-on-the-Lake
    0.5 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $94 - $220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Niagara-on-the-Lake
    • #5 Romantic Hotel in Niagara-on-the-Lake
    • #7 Family Hotel in Niagara-on-the-Lake
    • #8 Business Hotel in Niagara-on-the-Lake
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 26
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, Travelocity, getaroom.com, Cancelon, Hotwire, Orbitz, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western Colonel Butler Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara-on-the-Lake
    • Also Known As
    • Best Western Colonel Butler Hotel Niagara-On-The-Lake ,
    • Best Western Niagara-On-The-Lake ,
    • Niagara-On-The-Lake Best Western
    Add Photo Photos
    Traveler (36)
    Room & Suite (25)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (17)
    Bathroom (4)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Oban Inn, Spa and Restaurant
    600 reviews
    .70 miles away
     
    The Pillar and Post Inn, Spa and Conference Centre
    2,105 reviews
    .47 miles away
     
    Prince of Wales
    1,774 reviews
    .72 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    .62 miles away
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    51 reviews
    .56 miles away
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    Ask a question
    Questions & Answers
    mimipease
    May 19, 2017|
    Answer
    Response from Kyle B | Property representative |
    Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
    0
    Votes
    Ashlynn P
    January 23, 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. I think they should accommodate you. Have fun !
    0
    Votes
    normnchris2016
    January 16, 2017|
    Answer
    Response from sundancemagic | Reviewed this property |
    I was just a guest there. Contact management
    0
    Votes
    Room Tips
    "Best for adults, the Sand Trap right down the street is great!"
    Read review
    "There is no elevator, so pick the first floor if you don't wish to climb stairs or tote luggage!"
    Read review
    "Ask for first floor if stairs are a problem"
    Read review
    "FYI -- this hotel has 2 floors but no elevator."
    Read review
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