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Best Western Colonel Butler Inn

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Traveler (37)
Room & Suite (28)
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Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Family Rooms
3 Star Hotel
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Additional information
Offers from Best Western Colonel Butler Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jul 2Jul 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (600)
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580 results
Traveler rating
311
198
54
15
2
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LanguageEnglish
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311
198
54
15
2
Show reviews that mention
All reviewswaffle makermake your own wafflesbreakfast roomno elevatortim hortonshard boiled eggsfree breakfastfresh baked cookiessmall hotelclean roomstwo double bedsstay there againgreat place to stayyogurtthe main dragdowntown areavisiting niagara on the lake
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1 - 5 of 580 reviews
Reviewed 2 weeks ago

The hotel is clean and well looked after. Check-in was quick, simple and efficient. The suite was clean, spacious and had a fire as well as air-con along with the nomal accessories. Breakfast was good and pleniful but with no hot plates. It is a...More

1  Thank phil52_10
Hotel's Favorite
Reviewed April 30, 2018 via mobile

My wife and I recently stayed in this hotel before a day of wine tasting by bike. I had never noticed this property driving into NOTL as it is on a side street to the west as you drive the main road into town. It’s...More

1  Thank nuclam
Response from Kyle B, Front Office Manager at Best Western Colonel Butler InnResponded May 6, 2018

Hello nuclam, thank you for taking a few moments to share a review & for your kind words about our property. We recently completed room renovations earlier this spring and our guests are really enjoying the updated look and feel to hotel, especially in our...More

Reviewed 3 weeks ago

Staff were very friendly and helpful. The location is great. Enjoyed relaxing at the restaurant next door. The room was large with 2 double beds. Breakfast was pretty good (not fancy). We used Aeroplan points to book this and it worked well.

Thank AnneH4
Response from Jessica V, General Manager at Best Western Colonel Butler InnResponded 1 week ago

Thank you AnneH4 for your great review! I am glad to see you took advantage of your neighboring restaurant, it's a great option for any meal! We hope to see you back here soon.

Reviewed 4 weeks ago

Great hotel. Great location. Great room, staff and breakfast. Would definitely stay again on the ground floor as there is no elevator. Check in was pefect, as was check out. Staff were very helpful with any questions. Niagara on the Lake is a wonderful, quaint...More

Review collected in partnership with Best Western
Thank Stephanie M
Response from Jessica V, General Manager at Best Western Colonel Butler InnResponded 3 weeks ago

Stephanie M, I have to agree myself, Niagara-on-the-Lake is a great option to stay! With our close proximity to the Falls and wineries, you can't go wrong! I am pleased to see you enjoyed your stay with us. Upon your next stay, just remind us...More

Reviewed 4 weeks ago

Lovely hotel in an amazing town. Staff couldn't have been more helpful. Would recommend to anyone travelling to the area. A 20 min drive from the falls but a picturesque drive, with many places to stop off and view the stunning scenery and houses

Review collected in partnership with Best Western
Thank Gavin D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room Service
Meeting Rooms
Business Center with Internet Access
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$161 - $303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Niagara-on-the-Lake
#8 Business Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$161 - $303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Niagara-on-the-Lake
#8 Business Hotel in Niagara-on-the-Lake
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (37)
Room & Suite (28)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
KAHBc
March 2, 2018|
Answer
Response from Pamela R | Reviewed this property |
Sorry I'm not sure
0
Votes
mimipease
May 19, 2017|
Answer
Response from Kyle B | Property representative |
Hi there mimipease, thank you for your question. There is a charge of $25 per night to cover extra cleaning necessary. Our hotel has only one pet-friendly room so please be sure to call us to confirm availability prior to... More
0
Votes
Ashlynn P
January 23, 2017|
Answer
Response from sundancemagic | Reviewed this property |
I was just a guest there. I think they should accommodate you. Have fun !
0
Votes
Room Tips
"Any room does, but if you have mobility problems or don't like lugging cases, choose ground floor as..."
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"no elevators...so if you have lots of luggage - choose the 1st floor."
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"choose 2nd floor if you don't mind using stairs, no elevator"
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"Junior suite is a nice upgrade if you want a bit more space"
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