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85 Melville Street Box 760, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
Lowest prices for your stay
$265
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Free cancellation until 08/19/22
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Traveler (401)
Room & Suite (229)
Dining (23)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Harbour House Hotel
Updated 03/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 16 hotels in Niagara-on-the-Lake
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.4
2022 Travelers' Choice Best of the Best
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Baggage storage
Concierge
Electric vehicle charging station
Parking garage
Wifi
Breakfast buffet
Complimentary Instant Coffee
Shuttle bus service
Car hire
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Housekeeping
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, French
1457Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Fred S wrote a review Yesterday
29 contributions1 helpful vote
Amazing staff, very comfortable rooms and short distance to walk anywhere downtown. The best experience we have had in years. Highly recommend the Harbour Hotel NOTL. Staff is very knowledgeable, with Ivy as a personal conceire is only a text away
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NJC1978_12 wrote a review Aug 4
Kingston upon Thames, United Kingdom64 contributions74 helpful votes
A traditional hotel; some nice decor, some quite old fashioned. Rooms could do with a refresh and better lighting. Toiletries poor (no shower gel). Pleased to be able to access room immediately on (early) arrival. Reception not particularly helpful - before arrival offered only an expensive limousine recommendation for transport, and after checking out they couldn’t provide us with any wifi service to enable us to arrange transport back to the airport. Breakfast a simple buffet, not great. Location about 10 mins walk to town, by the harbour (which is gated so no public access) and close to lakeside paths. Best service was the evening shuttle to/from local restaurants, provided by Alison who was the most friendly and helpful of the hotel staff.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karin3758 wrote a review Aug 3
Cambridge, United Kingdom207 contributions43 helpful votes
We stayed for 2 nights in a first floor room . The room was large and extremely comfortable. We enjoyed the cheese and wine treat on our first night. Allyson the host was welcoming and interesting to chat to. We booked the wine trolley tour via the hotel. Pickup was across at the Queen’s landing hotel , We were a mixed group of 19 from several hotels Breakfast at the hotel was lovely : Quant and cosy A cooked dessert dish with maple syrup each day Plenty of bread & bagels to toast . Definitely a lovely quiet place to stay but in easy walking distance of the town. Shuttle service available in the evening if needed.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jake wrote a review Jul 2022
Barrie, Canada1 contribution
The hotel is located outside of the hustle and bustle of downtown Niagara-on-the-Lake, in a very tranquil location with plenty of parking. It’s the perfect spot for a relaxing couples getaway. Our room was cozy with a comfortable king-sized mattress and nice furnishings. The espresso pods in the suite were also complimentary, along with a more generous continental breakfast than you find in many hotels. Overall, I would highly recommend the Harbour House, especially if you’re visiting by car.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Explorer518748 wrote a review Jul 2022
4 contributions6 helpful votes
Harbour House was a very nice stay. Very clean and professional staff that set a high standard for hospitality at an Inn. And the breakfasts were wonderful--try to have the warm berry compote--it is exceptional!
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: First floor rooms don't require use of the elevator. There is underground parking which is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diane B wrote a review Jul 2022
Kingsville, Canada7 contributions3 helpful votes
Great location and easy walking distance to the main streets for shopping and dining as well as to the fort. The rooms are clean and very comfortable. The shower is fantastic! European breakfast was delicious and the wine & cheese a nice afternoon treat. Parking is on site and some covered spaces available. The staff is very friendly and helpful. Definitely will return!
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nicole M wrote a review Jun 2022
Quebec City, Canada80 contributions19 helpful votes
Our room was at the second floor, large and comfortable with view on the marina. The staff was available if necessary and very nice. The breakfast was delicious. The acces to a covered parking was appréciated with the access to the elevator. A highly recommandable inn.
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Date of stay: June 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jennifer Dickson, Guest Services / Front Office at Harbour House Hotel
Responded Jul 1, 2022
Thank you so much "Nicole M." for joining us! I am so glad to hear that you enjoyed your stay and our team. I look forward to welcoming you back! Sincerely, Jennifer Dickson Guest Services Manager
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Deb1956_15 wrote a review Jun 2022
Stratford, Canada54 contributions53 helpful votes
We stayed there just one night, had a room on the ground floor, which was fine. Parking is easy enough, was really quite impressed with the staff, their friendly faces, and willingness to help. The room fairly large, was clean no problems there at all. We booked one of the packages ... dinner at Zees was excellent, and appreciated the ride down there too. All things in the room worked well, it was hot , our air was fine. No issues with anything at all. Bed was comfie, quite important. All in all a nice quiet stay. Breakfast was vast... something for everyone, no hot items, but they managed to include all food groups, and looks like they did a wonderful job of the pastries etc. avoided by keto girl .
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: There are elevators
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jennifer Dickson, Guest Services / Front Office at Harbour House Hotel
Responded Jul 1, 2022
Thank you very much for joining us and the lovely review! I am incredibly lucky to work with such an amazing group of people and it warms my heart to hear them mentioned, so thank you! Our doors are always open and look forward to the opportunity to welcome you back. Sincerely, Jennifer Dickson Guest Services Manager
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Brian wrote a review Jun 2022
Abu Dhabi, United Arab Emirates8 contributions2 helpful votes
Two Star Property at Best. This hotel is marketed as Niagaras finest and priced accordingly however it is at best a two star property. The Good: staff were very friendly and the bed was comfy The Bad: - Not providing room cleaning and service of any kind during a three night four day stay is really unacceptable even in a post COVID environment. Furthermore there was no mention on check in that service would not be provided or when Hotel was booked. Staff did not wear masks and restaurant seating wasn’t limited So i makes you wonder what is the real reason for no service; because it is easier and cheaper? - the air conditioner in the room didnt work properly. Mentioned this to the staff on the very first morning yet there was no follow up. - little to no hot water first thing in the morning - knob on the hot water tap fell off repeatedly. - very limited places to plug electronics in - breakfast was provided but it was the same thing everyday
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lori T wrote a review Jun 2022
8 contributions
An absolute jewel! It's tucked away from the main street in a lovely corner of NOTL. It is only a 5 min walk to the main street or 5 min walk to the lake. The inn itself was so charming. Our room was spotless and quite comfortable. The breakfast was delicious and wine hour was a bonus! The staff were also very nice. Will definitely book again.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$185 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harbour hotel
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
31
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Frequently Asked Questions about Harbour House Hotel
Which popular attractions are close to Harbour House Hotel?
Nearby attractions include BeauChapeau Hat Shop (0.4 miles), Niagara on the Lake Heritage District (0.3 miles), and Old Fort Niagara (0.5 miles).
What are some of the property amenities at Harbour House Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Harbour House Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Harbour House Hotel?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Harbour House Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Harbour House Hotel?
Conveniently located restaurants include Masaki Sushi, Tiara Restaurant, and Il Gelato di Carlotta.
Are there opportunities to exercise at Harbour House Hotel?
Yes, guests have access to a sauna during their stay.
Does Harbour House Hotel have an airport shuttle?
Yes, Harbour House Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Harbour House Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Niagara-on-the-Lake.
Are pets allowed at Harbour House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Harbour House Hotel?
The staff speaks multiple languages, including English and French.