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Harbour House Hotel

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Harbour House Hotel
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1,094 Reviews from our TripAdvisor Community

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Showing 1,084: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

This was the perfect location for our honeymoon getaway. We were just minutes away from most of the famous attractions in the town of Niagara-on-the-Lake. It was quiet and quaint with a great staff. We were only slightly disappointed with the view, as our room did not directly overlook the harbor. Otherwise, the excellent service and atmosphere of the hotel... More 

Helpful?
Thank Emily G
Atlanta, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We are being as honest as possible in this review. The hotel is fine, service good, breakfast above average and staff friendly. However, do not be fooled by the hotel's name Harbour House. You are two blocks from the lake with no lake view in most rooms. Our room had a view of the a "boat boneyard" from what you... More 

Helpful?
Thank stock78910
Kim_Dunk, Front Office Manager at Harbour House Hotel, responded to this review

We truly appreciate your feedback, and will take your comments into consideration in the describing of our view to future guests. Our hotel is 3 blocks to the main street but our shuttle service offers guests a ride to the local restaurants and wineries. This service starts at 4pm, and is complimentary. Thank you for your kind words in regards... More 

Doylestown, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

No it is not a spelling error ;) My boyfriend and I were thrilled to have a weekend getaway that was able to accommodate traveling with our dog. The staff was so friendly and welcoming. Our room was beautiful and clean and the little details for us and our dog upon entering made it even more special. I'm beyond grateful... More 

Helpful?
Thank AVanWing
Toronto
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have been going to The Harbour House for a decade and just love this place. In fact, we loved it so much, we got married there. The rooms are romantic and spacious, the breakfast are scrumptious and there is so much to do in the area. I was, however, disappointed they stopped their evening cookies. The perfect weekend escape!

Helpful?
Thank TorontoWithers
Kim_Dunk, Front Office Manager at Harbour House Hotel, responded to this review

Hello TorontoWithers, we are happy to hear that you enjoyed your stay. Our breakfast is well-loved with all of the housemade treats and hot dishes. On your next stay, we do have our evening cookies, they are placed on the hutch in the dining room. We hope to see you again soon! Thank you for taking the time to review. More 

Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Never been disappointed with the harbour house. Excellent rooms and great staff. Tons of amenities and little things that they do a d can offer. Have ordered cheese plates and chocolates, bottles of wine. Always helpful and happy to look after you. They offer great advice and help to plan your trip, And a friendly shuttle service, taxis can be... More 

Helpful?
Thank Johnathan Atwal... P
Kim_Dunk, Front Office Manager at Harbour House Hotel, responded to this review

We are so grateful for your positive comments about our hotel. We hope that our guests feel spoiled and thoroughly enjoy their stay with us. One of the favorite things our guest service agents love to do is help plan our guest's day filled with wine tours, restaurants and hikes. We hope you can join us again soon! Thank you... More 

Somerset, UK
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights with my wife and 8 year old daughter. We had a top (3rd) floor room overlooking the yacht club. It had a fantastically comfortable double bed and a large comfortable "pull-out" bed converted from a sofa for our daughter. A great room, very comfortable and stylish with unobtrusive air conditioning that mastered the high outdoor... More 

Helpful?
Thank anthony_grace
Kim_Dunk, Front Office Manager at Harbour House Hotel, responded to this review

We absolutely loved your family! Your daughter is one special lady, and very entertaining with her singing. We are delighted to hear that you loved your stay. A bike ride is certainly a great way to enjoy the area. We hope you can stay with us again next summer. Thank you for your kind words about Harbour House! More 

barrie
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been coming to NOTL for many years. Tried a few places and they each have their good and not so good points. Lets start with the positives for Harbour House: Pros - Very quiet, side street location. room was spacious and clean. Bathroom appeared recently updated which was nice. Carpet was clean, and under the bed was clean.... More 

Helpful?
2 Thank travelingcouple03
Kim_Dunk, Front Office Manager at Harbour House Hotel, responded to this review

travelingcouple03, thank you for taking the time to review our hotel. If you do stay with us again, we do put mini-fridges in the rooms upon request. We can, like you stated, also store your goods for you in our back fridge. I am happy to hear that you were pleased with the cleanliness and state of the room. We... More 

cville
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A small, intimate Inn, with a fresh, well maintained feel to it. Staff were above and beyond - very personable and helpful, especially to some clueless Yanks. Breakfast was excellent - especially the Marmalade French Toast Casserole. House made pub cheese served at wine hour was also good - recipes available. Once voted Canada's top hotel - and I'm sure... More 

Helpful?
Thank hieCville
Kim_Dunk, Front Office Manager at Harbour House Hotel, responded to this review

Our food is made with love at Harbour House Hotel. Everything is made in-house and the recipes are all available if you would like me to send them to you. The wine reception offers a selection of two wines, cheese and a chance to share your travel stories with other guests. We are delighted to hear that you enjoyed your... More 

Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What makes the HH stand out? The service....they have some of the nicest, most welcoming people who make your time with them so special. The little touches, like your personalized welcome card, the fresh cookies in your room on arrival (and a plate of them always available in the Conservatory), the basket of apples, the selections of coffee and teas... More 

Helpful?
1 Thank Mutant222
Jamie D, General Manager at Harbour House Hotel, responded to this review

What a great way to start my day reading this. I thank you for pointing out all the great parts that make up our hotel. I also agree about the part that stands out most is the team. They are so passionate and happy to be here, they pass that great vibe to the guests. Hope to see you again... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After many trips to NOTL over the years, this was our first stay at Harbour House. We arrived on a Sunday afternoon on the August long weekend after a dreadful drive due to border conditions/traffic. Even though the wine and cheese gathering was over, our hostess, Teresa, offered us a glass of wine in the lovely parlour area to help... More 

Helpful?
1 Thank bluewater112
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to write your comments. These are greatly appreciated and a good interpretation of what we offer here. Our team and location are simply put the " best in town " I am so glad you enjoyed your stay. More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $190 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Family Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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