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Harbour House Hotel

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Harbour House Hotel
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1,105 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Glasgow
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We recently stayed at this hotel for one night. Check in was straight forward and quick, the room was well appointed and had every amenity required, the staff were friendly and very helpful, the bed was very comfortable and the entire hotel was very clean. There was an excellent choice of food at breakfast. We had dinner at a sister... More 

Helpful?
1 Thank NeilstonTravellers32
Farmington Hills, Michigan
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The strength of this hotel are the staff. We got excellent advice on the things around town from the big things: the plays, the wineries, the restaurants, the tours, to the small things - like the best running path. The wait staff in the breakfast area were very attentive to our needs. Another plus was the availability of a shuttle... More 

Helpful?
1 Thank Mark L
BURLINGTON
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I love change and thus new experiences - but this is my one exception!! This hotel is beautiful in all ways. It offers a serene experience with rooms that make you feel alone in your sanctuary. My husband and I have returned in times when we need a night to ourselves. There are lovely jacuzzi rooms and each room is... More 

Helpful?
1 Thank HAPPYtohelpYou
Jamie D, General Manager at Harbour House Hotel, responded to this review

wow...I love this review. Im not able to say much more than I agree and I love this place as well ! No charge for the decorating tips.. :) More 

Toronto, Canada
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I reviewed this Hotel 11/2 years ago giving all the well deserved praise I could muster. Now time and a return visit has sadly changed that review. Upon arrival, immediately following the play at the Festival Theatre we were made to wait an extremely long time as a guest discussed her life with the only front desk attendant (no other... More 

Helpful?
Thank jnette613
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to review our Hotel. I was certainly surprised when i went from multiply 5's to your score so I read in full detail more than once. Our hotel lobby and check in can get very busy so we are having a desk designed to have more agents available for convenience . We have also... More 

Cancun, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Its a beautiful hotel, cozy bed and pillows. The staff was very kind since the moment we entered. Breakfast was delicious. Definitely I will come back next time we visit Niagara. Very good location and our room view was great because we could see the harbour. Free wifi, free parking, and beautiful decoration.

Helpful?
1 Thank TaniaDiaz
Jamie D, General Manager at Harbour House Hotel, responded to this review

GREAT start to my day reading this. Thank you for you kind words and noticing our Gem has so much to offer. Cant wait to have you back again. More 

London
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cannot praise this place enough. Quiet, exceptionally clean and tastefully decorated. Very friendly and helpful staff. Comfortable room and great breakfast. Free parking helpful. Shortish walk into town. What more can you ask for?

Helpful?
1 Thank ANIKE
Jamie D, General Manager at Harbour House Hotel, responded to this review

I have to agree entirely with your subject line, and your comments. I'm so proud of the property and the staff that your review is a great way to start my Saturday ! thank you . More 

Nowhere
Level Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice spacious rooms, large whirlpool bath, great staff and a lovely breakfast make this a solid choice in Niagara on the lake. As other reviews lament this place isn't directly on the water so if you're looking for that this isn't your place... Although it is a very very very short walk to the river and parks. Also, I saw... More 

Helpful?
1 Thank PhillipABukowski
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your comments. You have explained everything exactly how I would have. I appreciate your honesty and your positive feedback. We look forward to your return. More 

Ottawa, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Harbour House is an absolute find. A wonderful boutique facility that came as close to providing a perfect stay as we've had anywhere. Impeccably renovated suites, main rooms and breakfast rooms, located at the Marina in Niagara on the Lake, about a 10 minute walk from the Main Street....but providing a free shuttle service for guests all day to &... More 

Helpful?
1 Thank Lawrence1946
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your kind words, and what a great way to start my day reading this review. The complimentary breakfast and shuttle are guests favorites and then the complementary wine reception in the late afternoon is as close to the top of favorites as well. It sound like you enjoyed yourself and will be back, that makes us happy. More 

Montreal, Canada
Level Contributor
180 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first experience here. I chose this #2 rated hotel because it was NOT located directly in the busy Queen St. area as was the # 1 rated hotel and I believed it to be waterfront, which would have made for a more romantic atmosphere. I booked a premium river view room. My biggest disappointment upon arrival was... More 

Helpful?
Thank Blondie540
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for your review. You were very detailed and showcased our property and staff really well. Our riverview rooms, can technically be more " harbour " view rooms as you can see the harbour much easier then the river. something to look at changing perhaps. Regardless your words were a great start to my day and I look forward... More 

Plainview, New York
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel charges a lot of money, and it is not worth it. It is located far from any of the stores or sights you want to visit. Although located on the water, there are no views. The chair in my room was torn,with stuffing coming out. The amenities did not include conditioner. Find another place to stay.

Helpful?
Thank ellenjdlmsw
Jamie D, General Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to send us feedback. I am not used to reading feedback like this from our #2 hotel on TripAdvisor. Offering the free shuttle to all our guests to downtown( 2.5 blocks ) helps with less walking, and next visit we can certainly upgrade you to a higher floor for a better view next time. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $167 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Spa Hotel in Niagara-on-the-Lake
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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