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Harbour House Hotel

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85 Melville Street Box 760, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$182
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Free cancellation until 03/28/22
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$182
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (377)
Room & Suite (224)
Dining (19)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Harbour House Hotel
Updated 08/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Electric vehicle charging station
Parking garage
Wifi
Breakfast buffet
Complimentary instant cofffee
Shuttle bus service
Car hire
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Housekeeping
Safe
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Romantic
Languages Spoken
English, French
1420Reviews16Q+A100Room tips
Traveler rating
  • 1,153
  • 179
  • 54
  • 25
  • 9
Time of year
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Popular mentions
robffr wrote a review Oct 23
Canada2 contributions1 helpful vote
Great location, close to the river. Breakfasts were fresh and tasty. All of the staff were attentive, professional and helpful. The server for our first breakfast was delightful. Lots of tips and suggestions for sights to visit. Looking forward to our next stay.
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Date of stay: October 2021Trip type: Traveled as a couple
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mkelch wrote a review Oct 23
Sarnia, Canada79 contributions67 helpful votes
Great location away from the downtown crowds. Quiet neighborhood close to the Niagara River. Our room was clean and quiet. Easy walking distance to major NOTL attractions. We had curbside pickup dinner from the Cork restaurant (it was great). HH staff were accommodating and welcoming. Rate was reasonable. Full marks for accessibility….an elevator provides access to all 3 floors plus the parking garage. Nice breakfast served at distanced tables in the conservatory. All COVID precautions observed. We enjoyed our brief stay and will return.
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Date of stay: October 2021Trip type: Traveled as a couple
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patrick550 wrote a review Sep 2021
Mascouche, Canada52 contributions5 helpful votes
Very Beautiful we really enjoyed our stay at this hotel. yes it is a bit old but it goes with the place Very large rooms dogs accept very appreciated. Nice view and nespresso machine in the room love it :)
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Date of stay: September 2021
Value
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Service
Room Tip: dog allowed
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Response from Jennifer Dickson, Guest Services / Front Office at Harbour House Hotel
Responded 3 weeks ago
Thank you "patrick550" for joining us! We absolutely love to welcome our four legged guests and I am thrilled that you all had a great time. We look forward to welcoming you back! Sincerely, Jennifer Dickson Guest Services Manager
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Mimi M wrote a review Aug 2021
2 contributions
My partner and I spent two nights in what we thought was going to be a luxurious room at $1200 for two nights and we sure were disappointed. The room needed a total renovation, the carpet was disgusting, there were heavy cobwebs behind the old tattered lampshades, the wood was chipped off the chair, the knob to turn the bathroom faucet on kept breaking off…..the list could go on. The breakfast was a sad affair and the staff cleaning the rooms wore their masks around their necks the whole time we were there. Oh, and the elevator doors were filthy and the flooring chipped and dirty, The only saving grace was the lovely woman working at reception. We will never stay here or recommend it to anyone ever. Feel totally cheated.
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Date of stay: August 2021
Location
Cleanliness
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Claire R wrote a review Aug 2021
Oakville, Canada122 contributions43 helpful votes
Spent one night at the Harbour House and the experience started off well before we even got there. I called to see if I could leave the car if we arrived earlier than check in time, and was told by a lovely helpful lady on reception that it would be no problem and I might even be able to get into the room if it was ready (it was). I understand comments re the hotel being a little tired but honestly, I found the whole place charming. The room on the 3rd floor faced the harbour and was very generous in size. Bathroom was great with a tub and separate shower. The stay overall was excellent and we enjoyed a silent and very comfortable night. Late breakfast was available and I guess limited due to you know what, but we found the light breakfast really fresh and tasty. All in all a great experience and I wouldn’t hesitate to recommend to anyone wanting to stay in Niagara on the Lake!
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Recommend a room on the 3rd floor for better views
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Response from Jennifer Dickson, Guest Services / Front Office at Harbour House Hotel
Responded Sep 6, 2021
Wow, thank you very much "ClaireR693" for the glowing review! I am beyond thrilled to hear that you enjoyed not only your room, our breakfast, but our team as well. I will happily share your kind words with them. Our doors are always open and we look forward to hosting you for a return visit. Sincerely, Jennifer Dickson Guest Services Manager
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PRICE RANGE
$158 - $348 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
harbour hotel
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
31
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Frequently Asked Questions about Harbour House Hotel
Which popular attractions are close to Harbour House Hotel?
Nearby attractions include BeauChapeau Hat Shop (0.4 miles), Niagara on the Lake Heritage District (0.3 miles), and Old Fort Niagara (0.5 miles).
What are some of the property amenities at Harbour House Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Harbour House Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Harbour House Hotel?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at Harbour House Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Harbour House Hotel?
Conveniently located restaurants include Il Gelato di Carlotta, Masaki Sushi, and Nina Gelateria & Pastry Shop.
Are there opportunities to exercise at Harbour House Hotel?
Yes, guests have access to a sauna during their stay.
Is Harbour House Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at Harbour House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Harbour House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Harbour House Hotel?
The staff speaks multiple languages, including English and French.