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Shaw Club Hotel

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881 Reviews from our TripAdvisor Community

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Showing 872: English reviews
Miami
Reviewed August 3, 2013

Superb location, a boutique hotel with all of the amenities of a large property. Excellent restaurant, fairly priced, gym, small spa, and an extremely comfortable lounge with a computer, printer and your choice of complimentary coffee, tea or hot chocolate with fresh milk 24/7. Rooms are very comfortable, wonderfully modern bathrooms, electric fireplace, complimentary car service in-town and to neighborhood...

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Helpful?
Thank PleasedMiami
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review

Dear Barbara, It was a pleasure meeting, and getting to know you during your stay with us! I’m thrilled you were able to enjoy all the amenities we have to offer. Please do not hesitate to contact me for any future visits to beautiful Niagara-on-the-Lake and I look forward to welcoming you back to Shaw Club soon! Yours in Hospitality,...

McCormick, South Carolina
Reviewed July 31, 2013

Shaw Club Hotel was the perfect place to stay while we visited Niagara Falls and toured the wine country. We stayed for three nights and found the staff personable and ready to make your stay special. The room in the thirty-room hotel was a very pleasant surprise in an older hotel. The bathroom was modern and spacious and the room...

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Thank Barb S
New York
Reviewed July 31, 2013

We loved our anniversary stay at the Shaw Club! We were looking for a place to kick back, relax and be pampered in an unpretentious environment, and the Shaw Club fit the bill. From the moment that we checked in, provided with hotel, spa, and area information, and taken to our room by Lisa, we felt like VIP's. The brownie...

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Thank mom198
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review

I’m thrilled your anniversary celebration was spectacular! With renovations completed in the spring, our annex rooms have become a favorite of our guests this summer! Please do not hesitate to contact me for any future stays here at Shaw Club. I look forward to saying hello during your next visit! Yours in Hospitality, Lisa McDonald Guest Services Manager

Massachusetts
Reviewed July 29, 2013

We made our reservation on line using the coupon code provided on Trip Advisor. We had a room in the annex which was well appointed with a beautiful bathroom and fireplace. However, there was a smell of natural gas in the room, not sure what caused the smell fire place or AC. We brought it to the attention of the...

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Thank killer_and_the_girl
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review

I’m thrilled you enjoyed your stay with us! Unfortunately there are times when things happen that are out of our control however we truly appreciate your understanding. I look forward to welcoming you back to Shaw Club during your next visit! Yours in Hospitality, Lisa McDonald Guest Services Manager

Toronto, Canada
Reviewed July 28, 2013

My husband and I normally stay at the Harbour House hotel but decided to try the Shaw Club (a sister property) - it was very nice. Friendly and efficient check-in, a good late meal at Zees when we arrived on our first night, and we appreciated its central location and amenities. We also had a good couples massage at the...

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1Thank KBS737
Kimberley, Ontario
Reviewed July 28, 2013

The hotel was very well located for everything we were looking for. Close to the theatres, to the waterfront trail for walking and biking, restaurants and shops. We, with friends, stayed in the annex and, although our first impression - the steep stairs and rather boring/no decoration - was a bit disconcerting, the room was well appointed and offered everything...

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Helpful?
Thank Susan S
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review

Thank you for taking the time to write us a review, we truly appreciate it! I am thrilled you enjoyed your stay with us. Cooper has an abundance of knowledge about the area, and a gift for service. He continues to be a great addition to the Shaw Club team! We look forward to your next visit at Shaw Club!...

Fl
Reviewed July 26, 2013

I am looking to book the Shaw Club a 2nd time for a birthday getaway for a friend. Reading some of the negative reviews, I'm finding them very comical frankly. Our first stay was in August 2010 and I thought it was fantastic! I am a hotel snob. I freely admit it! I can stay at a motel 8, but...

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Thank Holls33
London, Canada
Reviewed July 26, 2013

my boyfriend and I went for a couple days and stayed at the Shaw Club Hotel, the staff were amazing, letting us check in 4 hours early and checking out late. They were also extremely helpful in places to eat and specific wineries to visit. I would definitely recommend this to anyone. We stayed one of their suites which has...

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Thank sam f
Windsor, Canada
Reviewed July 25, 2013

This is our second stay at The Shaw Club and enjoyed every minute as usual! This is becoming a yearly trip for us and a bit of a getaway for a night as we leave our child with the grand parents so we can enjoy some wineries and some great food for a night. Everyone is so friendly and helpful...

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Helpful?
Thank CanadaApril
Lisa M, Guest Relations Manager at Shaw Club Hotel, responded to this review

I’m thrilled you were able to enjoy all the updates we have done this past year to the Annex. They have truly become a favorite amoung our guests this summer. I will pass on your experience in the restaurant to our food and beverage manager, thank you for letting us know. I look forward to welcoming you back to Shaw...

Reviewed July 25, 2013

Shaw is gorgeous, the service incredible, and the spa provides excellent massages! The peace and tranquility are just what we needed ... We are from Florida and I plan to return with my mom for her to be pampered!

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Thank Goldylocks72
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Zees Grill
Zees Grill
Cuisines: Canadian, International, Grill, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 

Additional Information about Shaw Club Hotel

Address: 92 Picton Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $149 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaw Club Hotel 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel
Hotel Style:
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Luxury Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travelers have asked, with answers from Shaw Club Hotel staff and other travelers.
5 questions
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Questions? Get answers from Shaw Club Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Checkout the various room types and if wanting all within the same building, avoid the annex rooms.”
 of 5 bubbles Openspace, 2 weeks ago | Read review
“only stayed in King room, main building.”
 of 5 bubbles JBW3124, Jan 12, 2017 | Read review
“they do have two rooms that are dog friendly, so if you are travelling with your dog, a good place to check out”
 of 5 bubbles CookGang, Dec 31, 2016 | Read review
“King Suite - book online”
  • Rain shower
  • Rubber ducky included!
 of 5 bubbles MelandGary823, Nov 16, 2016 | Read review
“rooms in the annex have a whirlpool tub, but it is in the bedroom/living room.”
 of 5 bubbles 97sheilaa, Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question