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Traveler (215)
Room & Suite (133)
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Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“brownie”(51 reviews)
“zee's grill”(43 reviews)
“bathroom mirror”(22 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Shaw Club Hotel
Offers & Announcements: Spring Fling
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Offers from Shaw Club Hotel
Offers & Announcements: Spring Fling
Hotel packages
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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698
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698
197
35
14
17
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All reviewsbrowniezee's grillbathroom mirrorpet fishrain showerrain headrooms are smallmy husband and ipersonalized stationarymain buildingfestival theatredvd playerhotel restaurantattached restaurantguest loungegift cardking bed
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341 - 345 of 961 reviews
Reviewed November 24, 2014

I hosted a meeting for 12 people here for 2 days. The service is fantastic with great attention to detail. Special thanks to Ashley who looked after us for 2 days. Alyssa who helped me set up a great event. Chef Jason at Zees for...More

Thank Andy G
Response from Kaitlyn P, Front Office Manager at Shaw Club HotelResponded November 25, 2014

Thank you for your wonderful review and for choosing the Shaw Club Hotel & Spa for your meeting venue. I am delighted to hear that you enjoyed the food, location, and comfort of our guest rooms. I will be sure to pass along your kind...More

Reviewed November 16, 2014

The Shaw hotel and spa is very conveniently located across from the Shaw theatre in Niagara on the Lake. The service is exceptional, friendly and helpful. We had a spa package that included breakfast and a dinner at the hotel restaurant; Zees and a voucher...More

Thank TorontoSpikey
Response from Kaitlyn P, Front Office Manager at Shaw Club HotelResponded November 18, 2014

Thank you for choosing to stay at the Shaw Club for your recent getaway and for sharing your experience on Trip Advisor. It is always a pleasure to hear such positive feedback on the service provided by our team at the Front Desk and Zees...More

Reviewed November 11, 2014

This hotel was a bit of a let down, but the manager is really great. They are eager to please, but the property is a bit tired. The photos make it look MUCH nicer than it is in person. We were taken to a room...More

1  Thank ksr2013
Response from Kaitlyn P, Front Office Manager at Shaw Club HotelResponded November 12, 2014

I am disappointed to read that your stay with us did not meet your expectations. It is always our goal to provide the best possible service and experience and I am sorry to hear that we did not live up to this standard. We truly...More

Reviewed November 10, 2014

I will have to tell you that my stay here all around was one of the best I've ever had! I have been a manager of hotels and resorts around Ontario for almost 10 years now. The welcome at check in with champagne, and the...More

1  Thank Patricia C
Response from Kaitlyn P, Front Office Manager at Shaw Club HotelResponded November 12, 2014

I am honoured to read your wonderful review...thank you so much for sharing! I am delighted to hear that you enjoyed your room and the special personalized touches that awaited your arrival. We look forward to seeing you next time you are in Niagara-on-the-Lake! Sincerely,...More

Reviewed November 3, 2014

A wonderful Christmas Gift for a one night accommodations and breakfast at Zees grill from my son and his girlfriend that almost expired!!! I misplaced the gift certificate and noted that it was only valid for one year and here it was November. The reservation...More

1  Thank Franca Z
Response from Kaitlyn P, Front Office Manager at Shaw Club HotelResponded November 4, 2014

Thank you for sharing your comments on your overnight experience at the Shaw Club. It is always a delight to receive such positive feedback on our guest services teams at the front desk and Zees Grill. I am so glad you enjoyed your room and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Shuttle Bus Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$154 - $335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$154 - $335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (215)
Room & Suite (133)
Dining (29)
Amenities (24)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
kapur2
April 20, 2018|
Answer
Response from travelguy002 | Reviewed this property |
At a minimum 2 hours depending on time of day. Leave Pearson at 3-4 pm expect 2-3 hours.
1
Vote
Pat G
November 2, 2017|
AnswerShow all 3 answers
Response from Jennifer D | Property representative |
Good morning "Pat G"! Yes, we welcome infants at Shaw Club Hotel. If you should need it, we do offer pack & plays for the guest room.
1
Vote
dvflor4
April 17, 2017|
AnswerShow all 3 answers
Response from Jennifer D | Property representative |
Good afternoon "dvflor4", yes, we do accept Discover at Shaw Club Hotel.
0
Votes
Room Tips
"210 (I think?) ... "Deluxe King Suite with Fireplace and Balcony". Biggest room in the hotel by far..."
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"Personally , I don't believe room location is an issue here, but I prefer the second floor."
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"second floor has no one above"
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"I would recommend the main building over the Annex if accomodation is available."
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