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Shaw Club Hotel

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863 Reviews from our TripAdvisor Community

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There are newer reviews for Shaw Club Hotel
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Showing 854: English reviews
Reviewed 5 weeks ago via mobile

Wow, what an amazing hotel we stayed for a week. Staff were so friendly and helpful,our double double room was spacious, clean and so comfortable. Lounge was cosy with free hot drinks. We only used the restaurant for breakfast which was delicious, the Thai restaurant attached is outstanding. A really great hotel in a beautiful town.

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Helpful?
1Thank kazowen
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "Kazowen" for your review! I really is wonderful to hear such positive feedback. At The Shaw Club Hotel, we pride ourselves on providing the friendliest service and doing what we can to make your stay comfortable. Our door is always open and we look forward to your next visit!! Sincerely, Jennifer Dickson Guest Services Manager Shaw Club Hotel

Mississauga, Canada
Reviewed November 3, 2016

This is the third time I went to this property, this time it was for my dad's birthday. I informed the Guest Service Manager about my dad's birthday, not only she gave us some perks, When we walked into my parent's suite, it was all decorated with balloons, cupcake, and a bottle of sparkling wine. My parents was so happy....

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Helpful?
Thank TorontoFlintstone
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Dear "Toronto Flintstone", Thank you so much for visiting us at Shaw Club once again. It was a pleasure having you and your parents stay with us. We had such a great time setting up the room for your dad's birthday and we are thrilled they were happy with it. Hope to see you all again soon! Sincerely, Jennifer Dickson...

Cambridge, Canada
Reviewed November 3, 2016

DH and I have stayed here yearly for the past many years. The Shaw Club Hotel is located at the far end of the main street, so great location. Parking is free and we appreciated the EV charging unit for our new Nissan Leaf. We like the modern decor and vibe of the Shaw Club. You can get free coffee...

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Helpful?
Thank CinR
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you “CinR” for your review! I’m happy my team and I were able to welcome you back to beautiful Niagara-on-the-Lake once again. I am to hear that you were able to enjoy some of our features in our common areas as well as the room. Thank you for sharing some of the concerns that you noticed as well, I...

Ohio
Reviewed November 1, 2016

We took leaf-peeping trip to Niagara-on-the-Lake staying at this hotel. What delightful place. We had a room with a king bed, fireplace and jacuzzi. The shower was huge. The location was just great for walking to the downtown area and we were given a brownie and welcome note by name on arrival and a cupcake with a happy birthday note...

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Helpful?
Thank comfortnurse
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Dear "comfortnurse", Thank you so much for your kind words about the Shaw Club Hotel. I am glad your stay was delightful and you enjoyed the many features of your room. We hope to welcome both of you back in the future for another wonderful stay! Sincerely, Jennifer Dickson Guest Services Manager Shaw Club Hotel

Whitby, Canada
Reviewed October 31, 2016 via mobile

Delightful anniversary long weekend stay. Reception very friendly, knowledgeable and efficient. Lovely clean rooms and awesome shower (room 214). Quickly brought up new pillow as feather pillow too soft. Thoughtful note and cupcakes in room to celebrate our anniversary. Short walk to shops and theatre but not right in main/high traffic area. Would definitely stay here again or recommend to...

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Helpful?
Thank Arlene C
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Dear "Arlene C", I am so happy we could help you celebrate your anniversary! I’m glad you both enjoyed your yummy cupcake treat! We hope to welcome you back in the future.... possibly your next anniversary weekend!! Sincerely, Jennifer Dickson Guest Services Manager Shaw Club Hotel

Reviewed October 27, 2016

Zee's restaurant is excellent. Breakfast is the best. I enjoyed the banana bread french toast this time but equally enjoy their eggs with an excellent and unique potato side and homemade jam. The staff is friendly and efficient. Dinners are also excellent and a fairly quiet place to dine. Love the comfy king size bed. fireplace and whirlpool tub in...

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Thank Sheila A
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "Sheila A" for your review! It is wonderful to hear that you have enjoyed yourself enough to return multiple times. I would agree, the banana bread french toast is wonderful and one of my favourites. We look forward to welcoming you back for your fourth visit. Sincerely, Jennifer Dickson Guest Services Manager Shaw Club Hotel

Concord Township, OH
Reviewed October 18, 2016

This is our third time staying at the Shaw Club and we absolutely love it here! There was a nice welcome back letter when we arrived in the room, which added such a nice personal touch!! We stayed in the Annex again and were very pleased. The room was immaculate, great décor, lovely fireplace, whirl pool tub, awesome shower and...

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Helpful?
Thank Michele610
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Wow, thank you so much "Michele610" for this amazing review!! It is wonderful to hear that your third visit was just a memorable as the first. We are all looking forward to having you join us again for your fourth visit. Sincerely, Jennifer Dickson Guest Services Manager

Bettendorf, Iowa
Reviewed October 18, 2016 via mobile

Great location for the Shaw festival. Nice hotel with a lovely attached high quality quaint restaurant. Zees. Service good. Room average. Needs updating. Average to above average cleanliness. Front desk people could not have been better. Free parking. Walking distance to everything fun in Niagara on the Lake. Twenty minutes from the Falls

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Helpful?
Thank ClintTraveler
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you so much "ClintTraveler" for your taking the time to write a review. Our front desk team will be thrilled to hear your wonderful comments!! As we slowly enter into our off season, this is the time we start our deficiency lists and projects to have completed by next season, so thank you for your feedback. We look forward...

Lockport, New York, United States
Reviewed October 18, 2016

The staff is fantastic, rooms adequate, food is fair. Breakfast was the best with a Blueberry Puree jam for toast. The salad was served warm, but the waiter tried to make up for kitchen errors. The prawns were overcooked, chicken fantastic and fish was also good.

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Helpful?
Thank Martha B
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "Martha B" for joining us at Shaw Club Hotel. I am glad to hear that that you enjoyed the hotel and our staff. Thank you for your feedback regarding your dining at Zees Grill, I will pass it along to the Food & Beverage Manager. I look forward to welcoming you back! Sincerely, Jennifer Dickson Guest Services Manager

Buffalo, New York
Reviewed October 5, 2016

My husband and I stayed here overnight to celebrate our one year wedding anniversary. The room was great - just as advertised. We selected a deluxe king room, with a king bed, whirlpool tub, and glass-enclosed shower. We arrived early for check-in and were not able to visit the room early, so the front desk staff took our luggage for...

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Helpful?
Thank Ellen K
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "Ellen K" for allowing us to be a part of your anniversary celebration! I am truly lucky to work with such an amazing group of people who love what they do, and I am glad that you experienced that. I am so sorry to hear that the bed was too firm for you both, I wish I had...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Zees Grill
Zees Grill
Cuisines: Canadian, International, Grill, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 

Additional Information about Shaw Club Hotel

Address: 92 Picton Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $143 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaw Club Hotel 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Shaw Club Hotel And Spa
Shaw Club Hotel Niagara-On-The-Lake
Shaw Hotel
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travelers have asked, with answers from Shaw Club Hotel staff and other travelers.
4 questions
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Questions? Get answers from Shaw Club Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King Suite - book online”
  • Rain shower
  • Rubber ducky included!
 of 5 bubbles MelandGary823, 3 weeks ago | Read review
“rooms in the annex have a whirlpool tub, but it is in the bedroom/living room.”
 of 5 bubbles 97sheilaa, Oct 27, 2016 | Read review
“The rooms in the Annex are on the second floor and you can only get there by taking steps.”
 of 5 bubbles Michele610, Oct 18, 2016 | Read review
“any room is good. Quiet hotel”
 of 5 bubbles marthab788, Oct 18, 2016 | Read review
“Avoid the first floor rooms that face the parking lot - they are quieter than those that face the street but they are small.”
 of 5 bubbles travelinggal1951, Sep 12, 2016 | Read review
5 of 5
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