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Shaw Club Hotel

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841 Reviews from our TripAdvisor Community

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Showing 832: English reviews
Cleveland, Ohio
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff made our stay at the Shaw Club Hotel extraordinary with great recommendations, noticing a birthday, winery coupons, and making reservation and shuttle arrangements for us. Sitting across from the Shaw Theatre and at the end of the main street, Shaw Club is quiet but within walking distance to all the shops and restaurants. Our room faced the back and... More 

Helpful?
Thank LadyAero
Toronto, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

This is the third time I have stayed here and I can tell you this will be the last unless then get their act together. I will just include the email I sent them that I have not had a reply to (4 days and counting). Staff was friendly and knowledgeable. It was the room and Marketing of the room... More 

Helpful?
1 Thank Ed F
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Dear "Ed F", Thank you for choosing to spend your Anniversary with us at Shaw Club Hotel. I am very sorry that your stay with us did not live up to your expectations. One of the great features we have at our boutique hotel, is having a wide variety of room types and inclusions. Out of our 30 rooms, we... More 

Brampton, Canada
2 reviews
4 of 5 stars Reviewed August 25, 2016

Located at the end of the Queen St. shopping strip next to one of the Shaw theatres. Quiet, small hotel with very friendly staff. Clean rooms. Good for the price, especially if you are not spending a lot of time in your room. Some of the rooms have balconies.

Helpful?
Thank dqm31
Rochester, New York
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 24, 2016

We have stayed at many hotels and B&Bs in Niagara On the Lake over the years, since we like to come here for theatre performances and also just to stroll around town, visit some of the vineyards, enjoy the restaurants and just get away for a few days. The Shaw Club has a location that is perfect with a big... More 

Helpful?
Thank Staffan L
Vancouver
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

Staff is wonderful and exceptionally friendly. If you're in NOTL for the best reasons (not a touristy side trip from Niagara Falls), you're literally a stone's throw from the Festival Theatre and an easy walk from the other two venues. The restaurant's food is first class. Our room was well-appointed and attractive. So why not 5/5? The room was noticeably... More 

Helpful?
Thank Pitzfall
Waterloo, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 23, 2016

My husband and I stayed at the Shaw Club in early August for the first stop on our honeymoon. It was just a brief, one-night stay, but it was fantastic. The hotel is small, right in the heart of Niagara-on-the-Lake. I had made note during my reservation that it was our honeymoon and they really took note of this to... More 

Helpful?
Thank KayKayMcK
new haven
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 22, 2016

Upon arrival at 11:30 a.m. I was not able to check in as they do not begin until 3 or 3:30 p.m. but this was not problem as staff put my luggage in a save space and I went onto explore. When I returned later that afternoon I was told there was a problem as unexpected construction on the business... More 

Helpful?
Thank spet
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "spet" for not only your review and kinds words about our team, but for your patience with the construction! Niagara's Finest Thai restaurant has finally opened and it would be wonderful to have you join us again to experience Chef T's wonderful cuisine. Thank you again and we all look forward to your return visit! Sincerely, Jennifer Dickson... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed August 19, 2016

Excellent location across from the Festival Theatre and all the other venues. We ask for the same (or similar room) every time we go - and that is our yearly destination. Great to feet yup in the morning to have a newspaper and perfect breakfast at Zee's. So wonderful to come back from a play and help ourselves to the... More 

Helpful?
Thank mbercov
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Wow, thank you "mbercov" for the amazing review! We love that our guests continue to feel pampered with each and every visit. We are all looking forward to your next visit! Sincerely, Jennifer Dickson Guest Services Manager More 

Ottawa, Canada
Level Contributor
238 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed August 13, 2016

Were told when checking in that unexpected repairs meant no water to room the next day so they offered us an upgraded room for the second night and a bottle of wine. Very nice but I don't the the repairs were unexpected as there were fences and torn up ashphalt. The room the first nice was beautiful. Fireplace, tub, and... More 

Helpful?
Thank Richy_Bobby
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "Richy_Bobby" for staying with us! I am very sorry that you were inconvenienced during your stay with having to switch rooms. We are very excited for our new Niagara's Finest Thai restaurant to open this month, which is the construction that was taking place on the lower level. I am glad to hear that you enjoyed the Annex... More 

Ottawa, Canada
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 2, 2016

We had a king patio room (116) that was quiet, clean and well appointed. The staff were very helpful in getting reservations and providing directions. Would recommend this hotel to discerning travellers.

Helpful?
Thank Dave2496
Jennifer D, Front Office Manager at Shaw Club Hotel, responded to this review

Thank you "Dave2496" for your review! I am glad to hear that you enjoyed your accommodations and the peacefulness of our property. We look forward to having you join us again at Shaw Club Hotel. Sincerely, Jennifer Dickson Guest Services Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Zees Grill
Zees Grill
Cuisines: Canadian, Gluten Free Options, International, Grill, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 

Additional Information about Shaw Club Hotel

Address: 92 Picton Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $149 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaw Club Hotel 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Shaw Club Hotel And Spa
Shaw Club Hotel Niagara-On-The-Lake
Shaw Hotel
Hotel Style:
#2 Romantic Hotel in Niagara-on-the-Lake
#2 Luxury Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
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