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92 Picton Street, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (266)
Room & Suite (150)
Dining (33)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shaw Club Hotel
Updated 07/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Secured parking
Wifi
Restaurant
Car hire
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
1094Reviews11Q+A100Room tips
Traveler rating
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Popular mentions
davidsQ1389XS wrote a review Jul 2021
Toronto, Canada3 contributions
I don't usually write reviews but I gave this a second star only because the staff are nice enough. But the room was very sub-standard. Toilet wasn't working when we checked in. (We had to climb an Everest of stairs to get to our rather shabby room.) The fancy shower didn't really work - you need to be an engineer to work it and the handles were loose. Air condition loud. Bed was sloppily made with sheet bunching up. The whole place is shabby, a 180-degree difference from the photographs on the website. This was a last minute getaway, mercifully for only one night, but next time I'll plan better and do my homework.
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Date of stay: July 2021
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Diane C wrote a review Jul 2021
1 contribution
+1
Great stay for one night with girlfriends. Only problem was no hot water next morning in one of the rooms. But they compensated us with a complimentary breakfast for the 4 of us. Service was awesome and everything was delicious. We definitely will be back
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Date of stay: July 2021Trip type: Traveled with friends
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maya_elizabeth wrote a review Jul 2021
Ottawa, Canada125 contributions68 helpful votes
Our stay at Shaw Club was a let down. We had higher hopes based on the website description and its affiliation with the Niagara’s Finest properties brand. The best thing about the hotel is the location. The exterior of the hotel looks lovely and the location is excellent for enjoying the old town of NOTL. Other positives include that staff were also attentive and friendly in our limited interactions. Our guest room also came equipped with bathrobes which is one of my favourite amenities. However, that’s pretty much where our list of ‘positives’ ends. The interior of the hotel is dated and past the small lobby, it could even be described as shabby. The hallway to our room on the 2nd floor was dark, dingy and poorly lit. Our room was not ‘intimate’ - it was tiny, cramped, dark and dated. The bathroom was about a foot from the bed and had a pocket door so you can appreciate the limited space. The A/C unit was loud which made for a terrible sleep. We turned off the A/C at times but the room was too warm to sleep comfortably so we endured the noise of the A/C unit. The bathroom was tired looking, had poor lighting and while it was nice to have the option of the rainfall shower, the scathing hot temperatures and hard-to-adjust faucet, made for a less than comfortable experience (and I say this as someone who typically loves hot showers but with both the shower and hot setting on the sink, you have to be careful to avoid hurting yourself!). I booked this stay after previously staying at The Prince of Wales and The Queen’s Landing (which is our favourite for NOTL), expecting more of a higher end boutique experience from the Shaw Club based on its description but it absolutely was not that (yet, the price was).
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Date of stay: July 2021Trip type: Traveled as a couple
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pdto19 wrote a review Jul 2021
Puerto Vallarta, Mexico15 contributions2 helpful votes
According to the web site, the Shaw Club Hotel looked like a clean, comfortable hotel with refined design. For a special weekend for me and my husband I tough it would be worth the 1013.00$ cost for three nights (including taxes + services charges). At check in I saw the room and right away, I when back to the front desk and I asked if it was a joke. Avoid the room 305 at all cost. The room is in the annexe, above the Thai restaurant. it is a left over design from the 80' that is falling a part. There is a jet tub in the middle of the room with a very shaky water tap. Also the tap in the bathroom had the same issue. The paper wall in the bathroom had unsanitary yellowish, brown drip marks and coming off the wall. We could not use the rain shower head because it was plug up. The carpet was bumpy, dirty and well used. It should had been removed a few years ago for health regulation. The bed was not comfortable. The side tale on one side was so off that we could not put a glass without it sliding off. Room 305 is NOT, Niagara's Finest Hotels. I paid top dollars for a clean, comfortable, luxurious room with a nice interior design and I got a cheap dorm room with mixed and match furnitures. In 2021, this kind of surprise is dishonest... it is just wrong. I check out, i got a 10% off for my trouble. However I can't stop thinking who will the next Shaw Club Hotel advertising victim.
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Date of stay: July 2021
Room Tip: Avoid room 305 in the annexe - sad experience
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Response from Jennifer Dickson, Guest Services / Front Office at Shaw Club Hotel
Responded 3 weeks ago
Thank you for joining us at Shaw Club Hotel, I am very sorry that your stay with us did not live up to your expectations. Our main goal is to ensure that our guests have the best experience while staying with us and we hope that starts right from our online reservation process. We have ensured that with our website, we have provided an exact picture of each guest room type to help our guests make a decision as to the room type that best suits their style and needs. I would love an opportunity for you to join us again, and I invite you to contact myself directly to assist with the arrangements. Thank you again and I look forward to welcoming you back! Sincerely, Jennifer Dickson Guest
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RebeccaRepublic wrote a review Jun 2021
Newcastle, Canada352 contributions69 helpful votes
+1
Great 3 day stay for my birthday .. next time I’ll book the room with a balcony but ours was nice, a little small but very comfortable. Loved the big soaker tub and the wine glasses and cork screw were a life saver. The location was amazing and the restaurant was fantastic
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Jennifer Dickson, Guest Services / Front Office at Shaw Club Hotel
Responded 3 weeks ago
Thank you for joining us at Shaw Club Hotel to celebrate your birthday! I am thrilled you enjoyed your dining experience at Zees Grill. We look forward to welcoming you back. Sincerely, Jennifer Dickson Guest Services Manager
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PRICE RANGE
$142 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shaw club hotel niagara-on-the-lake, shaw club hotel and spa, shaw hotel
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
30
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Frequently Asked Questions about Shaw Club Hotel
Which popular attractions are close to Shaw Club Hotel?
Nearby attractions include BeauChapeau Hat Shop (0.3 miles), Niagara on the Lake Heritage District (0.2 miles), and Shaw Festival Theatre (0.2 miles).
What are some of the property amenities at Shaw Club Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Shaw Club Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Shaw Club Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Shaw Club Hotel?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Nina Gelateria & Pastry Shop.
Is Shaw Club Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Niagara-on-the-Lake.
Are pets allowed at Shaw Club Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Shaw Club Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Shaw Club Hotel?
Many travelers enjoy visiting Old Fort Niagara (0.8 miles), Fort George National Historic Site of Canada (0.2 miles), and McFarland House (1.5 miles).
Is Shaw Club Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.