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The Pillar and Post Inn, Spa and Conference Centre

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Traveler (432)
Room & Suite (75)
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  • Excellent63%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible2%
Certificate of Excellence
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, ranked one of the top 25 spas in Canada by the Spa Association of Canada 2016. The Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation.
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Property amenities
Room Service
Free Parking
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
Residential Neighborhood
Historic Hotel
Hotel links
Visit hotel website
Offers & Announcements:Warm Up to Winter
Hotel packages
Full view
Getting there
Niagara Falls Intl Airport12 mi
Buffalo Niagara Intl Airport28 mi
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Nearby restaurants
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Nearby attractions
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Reviews (2,347)
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All reviews hot springs cannery restaurant outdoor pool prime rib get away my husband and i wine bar shuttle service turn down service couples massage deluxe room steam room vintage hotel romantic getaway prince of wales gas fireplace wedding anniversary
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1 - 5 of 2,315 reviews
Reviewed today

This was my second stay here and just as good as first time. Hotel, rooms, spa facilities and restaurant are top grade. Too many pluses to describe, I'd be here all day writing this up. Just go and enjioyMore

Thank zoey-jack
Response from GarrettG199, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Hi zoey-jack Thank you for your glowing review! How wonderful to hear that your second time with us was just as good as the first. We hope we are lucky enough to welcome you back for a third time. All my best, Garrett G Guest...More

Hotel's Favorite
Reviewed February 2, 2018

My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More

5  Thank paulglover90
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded February 3, 2018

Dear paulglover90, Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More

Reviewed today

Excellent choices that are provided to you for the dinner package. Just feel the prime rib I had could have juicer & warmer. Salad was good as was the desert. The other thing is the drink was a little sparse. Should of ordered a double.More

Thank bigbob44425
Response from GarrettG199, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Hi bigbob44425 Thank you for your feedback regarding your dinner at our Cannery Restaurant. Happy to hear that you enjoyed your salad as well as your dessert. I am sorry to hear that your entree and beverage were not what you were expecting. I will...More

Reviewed 2 days ago via mobile

We had a lovely night away. Staff are amazing, and top notch when it comes to service. We enjoyed the pool and spa. We were also able to utilize the shuttle service for dinner which was a nice feature. Overall our room was good, and...More

Thank buckles18
Response from GarrettG199, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Dear buckles18 So nice to hear that you enjoyed your stay! The shuttle is definitely a popular feature of our hotel, allowing guests to be transported anywhere within a 5 block radius, including Old Town Niagara-on-the-Lake and some of the nearby wineries. We appreciate your...More

Reviewed 2 days ago

Very delighted with our stay at The Pillar and Post. The service from all levels of the resort from check-in to check-out was exceptional. The premium rooms our group booked had warm decor, were well appointed and very spacious so the seven of us, long...More

Thank Cruiser65546734990
Response from GarrettG199, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Hi Cruiser65546734990 Thank you for your kind words regarding your stay at the Pillar and Post. Looks like you and your group of girlfriends were able to take full advantage of our amenities, how wonderful! Our staff works very hard to make sure every one...More

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Questions & Answers
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July 8, 2018|
Response from simon3755 | Reviewed this property |
I think it has to do with proximity to the indoor pool. We had a suite on the second floor it overlooked the hot tub so there was some noise, my room was spectacular.
April 28, 2018|
AnswerShow all 3 answers
Response from Ryan M | Property representative |
Hi CathyF50, We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
March 25, 2018|
Response from Ryan M | Property representative |
Hello Nawiwcharuk, We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
Room Tips
"third floor deluxe suites are great and roomy with fireplace and quiet"
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"Call the hotel to see if they have a package that includes the buffet breakfast. Well worth it."
1 week ago
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"If you sign up for their newsletters, they always have great deals during the slow season"
1 week ago
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"First floor room would provide a good view."
3 weeks ago
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$158 - $312 (Based on Average Rates for a Standard Room)
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