We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Pillar and Post Inn, Spa and Conference Centre

Save
Share
48 John St P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Hot Spring & Spa Package
Lock in the lowest price from these sites
Agoda.com$245
Booking.com$245
Tripadvisor$245
FindHotel
ZenHotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (984)
Dining (124)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Pillar and Post Inn, Spa and Conference Centre
Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, ranked one of the top 25 spas in Canada by the Spa Association of Canada 2016. The Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation.
Read more
Room & Suite (34)34
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Hot spring bath
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Classic
Languages Spoken
English
Hotel links
Special Offer:Hot Spring & Spa Package
2,885Reviews26Q+A100Room tips
Traveler rating
  • 1,894
  • 598
  • 232
  • 109
  • 52
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jason M wrote a review Nov 2020
Toronto, Canada5 contributions1 helpful vote
My Fiance and I spent a weekend in October at the Pillar and Post. The room and facilities were lovely and the staff was incredibly hospitable. Coming into this weekend, I was planning on proposing and the manager Tim was incredibly helpful in assisting with the logistics of organizating a romantic setting to pop the question. He made the whole event stress free and the evening went off without a hitch (she said yes!). Tim really went above and beyond and I can't thank him and the rest of the P&P staff enough for their help in making this an unforgettable weekend!
Read more
Date of stay: October 2020
Value
Location
Service
Helpful
Share
Response from Marc C, Guest Services / Front Office at The Pillar and Post Inn, Spa and Conference Centre
Responded 4 days ago
Hello Jason, First of all, congratulations! I am thrilled to read that everything went smoothly. Tim is one of our all-stars at the front desk. With a lifetime of hospitality experience and knowledge Tim exemplifies the Service First mentality. I will definitely share this with Tim and the rest of the team. The Pillar and Post will always be a special place for you and your family and we hope you join us for many more celebrations to come! Once again, congratulations and thank you for the wonderful review!
Read more
Kate F wrote a review Jan 2020
St. Catharines, Canada5 contributions
Hotel's Favorite
For the second year in a row our Company had our annual Strategy Meeting at the Pillar & Post. This is two days of full on meetings and one overnight stay. Planning was made extremely easy with the group of conference professionals they have on their team. The hotel rooms were beautiful and the conference room we were in was absolutely perfect for our two days. The breaks took no thought at all as they were pre-planned and went exactly as scheduled. This allowed all attendees to remain focused on the strategy side of things. Lunch and dinner menus and service both days were bang on. All participants agreed that the food (both buffet breakfast and the a la carte lunch/dinner were fantastic. We also opted to use the Chicago Suite on evening #1 after dinner which was great. This suite offers a large screen TV, pool table, shuffle board and ample other games. In addition we did an offsite wine tasting and the shuttle service was extremely convenient. All staff were so incredibly accommodating and pleasant. All in all, I think we would be hard pressed to host as successful a conference anywhere else. We'll be back.
Read more
Date of stay: January 2020
Value
Location
Service
Trip type: Traveled on business
Helpful
Share
Response from marccalaguiro, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference Centre
Responded Jan 25, 2020
Hello Kate, I am so happy to hear that your annual strategy meeting went so well. Our Conference and Special Events Team are truly world class. With 24/7 guest services and reservation support we are always here to answer any questions you may have. We also have a wide range of event space to meet your specific needs. We Look forward to welcoming you back again soon, Marc
Read more
Karen H wrote a review Nov 2020
Markdale, Canada35 contributions3 helpful votes
+1
wow what can I say this was the best staycation I have had amazing venue, friendly staff, amazing food in the Cannery Restaurant great location will definitely come back to enjoy more of this resort and this area. such a small town feel Niagara on the Lake has and Pillar and Post just adds to the charm
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Share
Response from Marc C, Guest Services / Front Office at The Pillar and Post Inn, Spa and Conference Centre
Responded 5 days ago
Hello Karen, Thank you for the great review! I am thrilled to see you enjoyed your staycation with us. Niagara-on-the-Lake has such a welcoming feel to it, that travelers from all over the world feel at home in our quaint and peaceful town. We definitely draw inspiration from the surrounding community to create the tranquil atmosphere our resort is known for. Looking forward to welcoming you back!
Read more
Chris C wrote a review Nov 2020
2 contributions
Excellent customer service, pleasant staff, fabulous food. Really liked the Christmas decorations and ambience. Entire staff kept us totally relaxed throughout our stay during this pandemic. We found the heated pool a fun treat and refreshing for sure.
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Share
Response from Marc C, Guest Services / Front Office at The Pillar and Post Inn, Spa and Conference Centre
Responded 5 days ago
Hello there, Thank you so much for the wonderful review! Our entire team is dedicated to providing exceptional service for all guests. With 24/7 guests support prior, during, and after your stay; there is always someone eager to help. This winter we will be keeping our pool open! Hotel guests have been loving the warm water and the cool air while enjoying our outdoor fire tables. We will see you again soon!
Read more
Rebecca Stewart wrote a review Nov 2020
1 contribution
The Pillar and Post was done up beautifully for Christmas. My husband and I went for massages and the service was beyond amazing. The restaurant is adorable and the food was fantastic! Overall we loved it there and will return in the future.
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Share
Response from Marc C, Guest Services / Front Office at The Pillar and Post Inn, Spa and Conference Centre
Responded 5 days ago
Hello Rebecca, Thank you so much for the wonderful review! The 100 Fountain Spa is a internationally recognized and award wining spa. There is no better way to experience the tranquility our resort is known for than spending a day at The 100 Fountain Spa. Our Cannery dining room is a must while staying at The Pillar and Post. The intimate ambiance and warm décor only add to the delicious menu prepare by Chef Mark and his team. Looking forward to your next visit!
Read more
Previous
PRICE RANGE
$196 - $353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pillar and post niagara, pillar and post hotel, the pillar and post hotel, pillar & post hotel, inn pillar post, pillar post inn, pillar & post niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
122
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Pillar and Post Inn, Spa and Conference Centre
Which popular attractions are close to The Pillar and Post Inn, Spa and Conference Centre?
Nearby attractions include BeauChapeau Hat Shop (0.5 miles), Niagara River Recreation Trail (0.5 miles), and Niagara on the Lake Heritage District (0.5 miles).
What are some of the property amenities at The Pillar and Post Inn, Spa and Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Pillar and Post Inn, Spa and Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Pillar and Post Inn, Spa and Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Pillar and Post Inn, Spa and Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to The Pillar and Post Inn, Spa and Conference Centre?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Ginger Restaurant.
Are there opportunities to exercise at The Pillar and Post Inn, Spa and Conference Centre?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Pillar and Post Inn, Spa and Conference Centre located near the city center?
Yes, it is 0.4 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at The Pillar and Post Inn, Spa and Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Pillar and Post Inn, Spa and Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Pillar and Post Inn, Spa and Conference Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.