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The Pillar and Post Inn, Spa and Conference Centre

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48 John St P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Sunday & Monday are Bonus Days! Now includes Tuesdays!
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Traveler (1104)
Room & Suite (144)
Videos (2)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 01/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Pillar and Post Inn, Spa and Conference Centre
Updated 01/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, ranked one of the top 25 spas in Canada by the Spa Association of Canada 2016. The Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation.
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Room & Suite (144)144
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Hot spring bath
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Classic
Languages Spoken
English
Hotel links
Special Offer:Sunday & Monday are Bonus Days! Now includes Tuesdays!
2936Reviews26Q+A100Room tips
Traveler rating
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Popular mentions
Heather C wrote a review Jun 23
Cambridge, Canada1 contribution
We just celebrated our first anniversary at the P and P. After a COVID backyard wedding last year, we were finally able to get away for 2 nights. Our room was clean, cozy, comfortable and well sanitized. We enjoyed complimentary bottle of Prosecco chilling in our room when we arrived. The pool and patio were inviting and every precaution was taken to ensure the safety of guests. The grounds and public gardens across the street have been well maintained. We enjoyed a accommodation, dinner and breakfast package. The dinner was served on a romantic, covered patio and prepared to our likely. The crab cake appetizer was DELICIOUS! Hannah from the front desk was most helpful and friendly regarding the local area. In fact, all staff were positive and appeared very happy. We hope to return next year to celebrate year #2. Thank You, Pillar and Post!
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Date of stay: June 2021Trip type: Traveled as a couple
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LifeOfShauna wrote a review Dec 2020
Toronto, Canada27 contributions8 helpful votes
+1
Hotel's Favorite
My husband and I decided on a quick winter weekend getaway, and the Pillar and Post did not disappoint. The ambiance was magical! Staff friendly and very helpful. In-room dining was quick and super delicious. The room was very clean and the bed quite comfy. We will definitely be staying here again. A lovely, lovely time!
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Marc C, Guest Services / Front Office at The Pillar and Post Inn, Spa and Conference Centre
Responded Dec 28, 2020
Hello Shauna, Thank you so much for the great review. I am so glad to see you enjoyed your time here. With the new regulations that came into effect this week, we are thrilled to still be offering an exceptional experience to all of our guests. For more information on how we are ensuring guest safety please visit our website or connect with us directly. Looking forward to welcoming you back!
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Sandy_Dan_8 wrote a review Jun 22
Toronto, Canada107 contributions40 helpful votes
+1
My family - husband, son, parents and in-laws - ust returned from an amazing weekend stay at Pillar and Post. Although the hotel has just reopened, the service is as amazing as ever and did not disappoint in any way! We lucked in with beautiful weather, that allowed us to enjoy the outdoor pool and the fantastic meals that were offered on their two outdoor patios. A special thank you to the Rooms Manager, Shane; Hanah at the front desk; servers Patricia and Tyson and to the ever patient Steve, who was in charge of managing the seating for each of the meal times. The hotel's COVID policies were well thought out and followed by everyone, which ensured guests feel safe and comfortable. We had a wonderful time and very much look forward to returning in the near future!
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: The Premium rooms are a good size if you're traveling with more then 2 people
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Nick R wrote a review Jun 9
2 contributions
It was our little getaway honeymoon during COVID restrictions and the hotel and grounds were beautifully kept. Food was incredible and the staff were extremely accommodating and friendly. They made our stay a special one.
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: Presidential Room was a real treat!
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Michelle F wrote a review Jun 7
2 contributions
Beautiful clean room, food was outstanding, and we felt very safe and comfortable with protocols. Dietary restrictions were met and service was fast and efficient. The staff helped us in any way we needed.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: Rooms with a balcony are beautiful. The suites are quite large.
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PRICE RANGE
$196 - $353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pillar and post niagara, pillar and post hotel, the pillar and post hotel, pillar & post hotel, inn pillar post, pillar post inn, pillar & post niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
122
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Frequently Asked Questions about The Pillar and Post Inn, Spa and Conference Centre
Which popular attractions are close to The Pillar and Post Inn, Spa and Conference Centre?
Nearby attractions include BeauChapeau Hat Shop (0.5 miles), Niagara River Recreation Trail (0.5 miles), and Niagara on the Lake Heritage District (0.5 miles).
What are some of the property amenities at The Pillar and Post Inn, Spa and Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Pillar and Post Inn, Spa and Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Pillar and Post Inn, Spa and Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Pillar and Post Inn, Spa and Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to The Pillar and Post Inn, Spa and Conference Centre?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Ginger Restaurant.
Are there opportunities to exercise at The Pillar and Post Inn, Spa and Conference Centre?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Pillar and Post Inn, Spa and Conference Centre located near the city center?
Yes, it is 0.4 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at The Pillar and Post Inn, Spa and Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Pillar and Post Inn, Spa and Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Pillar and Post Inn, Spa and Conference Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.