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White Oaks Conference Resort & Spa

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253 Taylor Rd, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (398)
Room & Suite (168)
Dining (41)
Travel safe during COVID-19
A note from White Oaks Conference Resort & Spa
Updated 09/23/20

About

#8 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Car hire
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
15Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
5,992Reviews25Q+A100Room tips
Traveler rating
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  • 124
  • 74
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Popular mentions
DTWtravellers wrote a review Oct 15
Dutton/Dunwich, Canada170 contributions30 helpful votes
My wife and I stayed here two nights as we were visiting the area and doing some winery tours. Our check in was efficient and friendly. It was during Covid and the hotel had taken good measures to protect both their staff and their guests. We were advised of the rules so that our expectations were not let down. Our room (222) was clean and very spacious. We had a bottle of wine and some chocolate covered strawberries waiting as expected. It was quite clear that the room was well prepared for us including wine glasses in a cellophane bags for sanitized purposes. The beds were comfortable and the pillows ranged from soft to hard to please anyone. The bathroom and shower were clean and bright. Our stay at this hotel was amazing (except a dinner at Play that is reviewed separately) We are planning on visiting again in the future. We would highly recommend this hotel. Thank you for a wonderful experience.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 5 days ago
Dear Terry W., Thank you for taking time to complete this review and for the 5-STAR rating! We are so pleased not only that you had a very enjoyable stay, but also that you felt comfortable and safe! Our "White Oaks Clean Care" program along with our "Safe Travel" accreditation were developed to ensure that our guest feel worry free while here. We are very glad that this was your experience! Thank you as well for noting the variety in our pillows, comfort of our beds and our clean and bright showers. Your recommendation is greatly appreciated and we look forward to your return! Kindest regards, Lindy - Guest Services Liaison
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Cassandra C wrote a review Oct 13
1 contribution
We had our wedding and stayed overnight at the hotel and had an amazing experience. White Oaks was professional, respectful, organized and put guests first. We felt valued and had an amazing wedding and hotel experience. From the workout centre, meal and guest services- our expectations were met over and beyond what we expected.
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Date of stay: October 2020Trip type: Traveled with family
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 1 week ago
Dear cassandrac460, Our sincerest Congratulations on your recent marriage! We are delighted that you had an amazing experience during your wedding and stay with us! Thank you for choosing White Oaks to help celebrate this very special day! We are pleased to have the opportunity to take exceptional care of you both, as well as your family and friends. You truly are valued here at WO and wished much happiness and good health for your future! Kindest regards, Lindy - Guest Services Liaison
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Gary C wrote a review Oct 12
Brampton, Canada49 contributions9 helpful votes
I always love staying at White Oaks. Top notch service!! The rooms are excellent. The location is very good.....right off the QEW. Amazing outlet mall across the road. White Oaks has a first class restaurant. LIV is outstanding!! You will not be disappointed with your meal. As well, they have an amazing spa. You will love staying there!!
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: This hotel has everything!! Five stars for sure!!!!
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 1 week ago
Dear GaryC1967, Thank you very sincerely for a wonderful review! We are so glad that you love staying with us as we love having you! We are always so pleased when our guests enjoy our rooms, facility, and that our team is able to provide the caring, exceptional service that you deserve. Thank you as well for noting our "outstanding" LIV and "amazing" Spa! They really are must try experiences in my opinion. We look forward to you visiting us here at White Oaks again! Kindest regards, Lindy - Guests Services Liaison
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Victoria M M wrote a review Oct 11
1 contribution
My husband and I have nothing but amazing things to say about White Oaks. It has always been one of my favourite places, and after having my bridal shower and our wedding reception here during the pandemic... they still don't disappoint. With the constant changes of rules during the pandemic, and our goal to keep everyone safe, we changed our wedding venue to White Oaks 3 days before the reception. They pulled everything together seamlessly and so many guest said it was the best wedding they had ever attended. With their covid rules in place, our guests were kept happily and safely outside. We can't thank White Oaks enough!
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Date of stay: September 2020
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 1 week ago
Dear victoriamm2020, Congratulations to both you and your husband for your recent marriage! We could not be more pleased that you had two wonderful celebrations, including your wedding, here at White Oaks! Our White Oaks Clean Care program, along with our "Safe Travel" accreditation are implemented to help our guests feel comfortable, worry free and safe. We are honoured that we earned your trust in helping you meet your goal, of keeping your family and friends happy and safe! It is lovely to read that many of your guests expressed that yours was the best wedding they had ever attended! We are so glad that we have become one of your favourite places and that you had an amazing experience on your special day! We hope to see you again at WO, to celebrate many more special moments in your lives together. Kindest regards, Lindy - Guest Services Liaison
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Genelle B wrote a review Oct 4
Toronto, Canada3 contributions1 helpful vote
Husband and I stayed for 2 nights over the weekend for a low-key anniversary celebration. The hotel was lovely and clean; the staff were friendly, welcoming and informative; the rooms were well appointed considering the limitations of the pandemic and keeping things as sanitary as possible while being smart and conservative with resources; breakfast in Liv was delicious and reasonably priced in a beautiful airy room. We enjoyed a wine tour Which included 3 wineries, 2 of which we hadn't heard of and wouldn't have thought to visit but were vastly impressed by what we tasted. The highlight of our stay was the Spa. We both had massages and facials. The facilities were clean and relaxing and the staff were friendly and professional. As far as what we found to be less than perfect or just not what we expected...the mattress was not even what I would call firm but ventured into the realm of unpleasantly hard while the bed linens and pillows were soft and lux. TV channels were limited and offered no access to streaming services. Smart TVs would be a welcome upgrade. Dinner at Play was extremely expensive for what could be considered medium quality bar food and we were shoved into a corner so dark that I needed my cell phone flashlight to read the menu and couldn't see what I was eating. Extra candles were provided but were only moderately helpful. Finally, the front desk has 5 kiosks to serve customers and while only 3 were being used, they were the centre 3 forcing guests to stand closer together than is comfortable during check-in/out. Plexiglass separates the guests from staff but there is no distance protecting guests from each other. Hand sanitizer is available and masks are worn but it seems like protection could be added by using the outside kiosks and the center one instead of the 3 center ones. We would visit again if for no other reason than having the spa at hand but a few small steps could turn a good experience into a spectacular one.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 1 week ago
Dear genelleb1981, Thank you for taking time to complete the survey and for your feedback. We are so pleased that you found so many aspects of your stay enjoyable including; your "highlight", our Spa! We do enjoy helping our guests feel relaxed and pampered, and where better then during a massage and facial in a soothing environment. Our cleaning, LIV breakfast and Wine Tour teams will be happy to know that they helped enhance your stay as well! I sincerely apologize for the for the areas of your stay that were less than expected. Should you wish to customize your sleep experience, our mattress topper may assist in providing the comfortable sleep you deserve. Your feedback and suggestions are valued and will be forwarded to the appropriate teams for review. Thank you again and we look forward to your return! Kindest regards,
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PRICE RANGE
$133 - $280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white oaks conference resort and spa, white oaks hotel niagara-on-the-lake, white oaks conference hotel, white oaks resort, niagara on the lake white oaks, white oaks spa, white oak resort anbd spa
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
220
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Frequently Asked Questions about White Oaks Conference Resort & Spa
Which popular attractions are close to White Oaks Conference Resort & Spa?
Nearby attractions include Outlet Collection at Niagara (0.2 miles) and Pepper Palace (0.3 miles).
What are some of the property amenities at White Oaks Conference Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at White Oaks Conference Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Oaks Conference Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at White Oaks Conference Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to White Oaks Conference Resort & Spa?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at White Oaks Conference Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at White Oaks Conference Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does White Oaks Conference Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to White Oaks Conference Resort & Spa?
Many travelers enjoy visiting British Methodist Episcopal Church (3.7 miles), Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (2.3 miles), and DeCou House (2.7 miles).
Does White Oaks Conference Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.