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155 Byron Street P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Christmas Wonderland
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (575)
Room & Suite (106)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Queen's Landing
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms.
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Room & Suite (106)106
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Free shuttle or taxi services
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Marina View
Languages Spoken
English, Italian
Hotel links
Special Offer:Christmas Wonderland
1,958Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
sandra f wrote a review Oct 2020
Toronto, Canada3 contributions2 helpful votes
Hello friends I hope you are all keeping healthy during these challenging times. I decided to write once again on the Trip advisor, as I have been going to Queen's Landing for many years as my first trip was with my late Mother and the love affair with Niagara- on- the- lake and the pristine Queen's Landing has gone on and on even after my Mother's passing. I have to tell ya friends ,this Oasis I believe; truly has been barely effected by the Pandemic. I was able to stay for four days as the hotel just opened up for weekdays and I had one of my most relaxing enjoyable times ever!! I also really enjoy going around the fall time as the leaves are starting to show beautiful color and the bike(zoom rentals) and trail paths along the Gorge are wonderful. Some wineries opened up and my favorite Rief couldn't do enough for me The thing that truly stands out to me at Queen's Landing, is how the staff though challenged with masks and constantly cleaning and sanitizing everywhere and even though they had limited staff, I felt very little difference from the norm . I was welcomed by Frank , the Bell Captain, who was wearing different hats throughout my stay( always a favourite) and Lily, General manager of Queen's Landing was available on a on-going basis and I always witness her professional personable style all around from the patrons number one, to her staff it feels like a family atmosphere. Everyone in the Tiara were balancing duties and though we as patrons knew there is a pandemic; as I looked around at the various patrons, I could tell we were all sending silent messages into the abyss that only summed up how pleasurable and clean everything was and how precious we all felt because the regular stars like Arthur and Gerry at breakfast and Rose in Tiara at night for dinner, holding court at her section, making everyone feel comfortable and Rudi at the other end and all the stars who work in Tiara .The gifted house sommelier Shelly sailing from one table to the next, educating us all on delicious wines and making us feel as though we were in this gigantic living room being entertained by the heavyweights that definitely in my opinion ,reach beyond the call of duty. Everyone who works at Queen's Landing gives the utmost care and gentleness throughout our stay there. It is amazing to me every time I visit. Yes friends, if you need a little get-away from the normal 'new world' we are living in take a little trip to Niagara--on- the Lake and book into Queen's Landing so you can feel human again for a few days and spoiled like you deserve to feel. . This is the time we need it the most.So on your return back to your lives in these krazy times, it is a little less challenging cause you felt normal and spoiled for a few days . Like that expression...'.There's no time like the present.' Cheers!
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Date of stay: September 2020
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Response from Lily Kszan, General Manager at Queen's Landing
Responded 3 weeks ago
Hello Sandra: As always, it was a pleasure to host you for your recent stay at Queen's Landing. Each and every team member was pleased to welcome you back. Your post here on TripAdvisor is such a lovely picture of the retreat that we are offering at this uncertain time. Guests do deserve a break and we have such special packages to get away from it all! We appreciate your loyal business and look forward to seeing you again. On behalf of all your friends at Queen's Landing, we thank you Sandra! Sincerely, Lily Kszan General Manager
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RandyJan wrote a review Nov 2019
Wallaceburg, Canada57 contributions20 helpful votes
+1
Hotel's Favorite
We just returned home from an exceptional trip to Queens Landing at Niagara-on-the-Lake. The building and grounds were exceptionally clean and decorated beautifully for Christmas. The staff were professional and attentive without being overbearing. The bed was oh so very comfortable as were the chairs! Fireplaces in the restaurant and guest rooms were a beautiful touch to add ambiance. My ONLY constructive feedback would be lack of microwave to pop some popcorn in the evening or to heat water for tea or hot chocolate for those who don’t like coffee. There was a pod coffee maker in the room which was great. The library was a lovely place to sit and read after breakfast. A nice short walk into town was the perfect walking distance to stretch your legs, however the free shuttle service would have taken us there in a heartbeat. The one day we were going to walk up to the Shaw for a performance. It was rather windy so the shuttle driver offered to take us up even though it would have been a very short walk. He was quick and courteous. We were at the front door within minutes. All of the staff were gracious and friendly. We felt very welcome and they all commented that they hoped to see us back. Obvious great training on the part of Vintage Hotels. Many of the staff have been there 10, 25, 30 years so obviously they treat their staff well. That’s what I like to see!! They all were very happy and friendly. We’ll most definitely be back!
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Date of stay: November 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from GMQueenslanding, General Manager at Queen's Landing
Responded Dec 10, 2019
Hello Randy! What a great post here on TripAdvisor. It truly was a pleasure to read and we were so pleased to hear it was such an exceptional stay! We appreciate your thoughts on the use of a microwave oven - for future stays, our room service department would be pleased to pop your corn for you using the one we have in kitchen. We also have kettles available upon request for your in-room use. It sounds like the staff made a great impression on you for their service - and you are right - many of our teams members are long term employees who truly enjoy working here! Some staff have been with us since the day we opened - 30 years ago! Please do come and see us again and thank you for your 5 star post! Sincerely, Lily Kszan General Manager
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newmnewm wrote a review Sep 2020
Burlington, Canada9 contributions9 helpful votes
Had an amazing time. Food was excellent! Service was excellent. They stored our bikes for us, which was great. Dining room is beautiful and bright. Our server Matt was excellent. He made it fun. We def will be back!
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Date of stay: September 2020Trip type: Traveled as a couple
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Sherry A wrote a review Sep 2020
Holland Landing, Canada2 contributions
We stayed two nights with our 4 kids (adults and teenagers) and absolutely loved the Queen’s Landing!!! All the staff were extremely friendly and helpful. We had one standard room and one suite, to say the least they were huge! Very clean and beautifully decorated. The staff even helped find a room we could store all our bikes in, so we would not ha e to leave them locked up outside!! We all had breakfast included with our stay and it is not your normal hotel breakfast buffet! It was a beautiful sit down meal with lots of delicious options. We all had such a great time, the wife and I have already booked a stay at their sister hotel , Prince of Wales for our 30 year anniversary in a couple of weeks. Can’t wait.
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Date of stay: August 2020Trip type: Traveled with family
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kelly i wrote a review Sep 2020
Burlington, Canada2 contributions3 helpful votes
I wanted a romantic weekend getaway so I booked the "escape to the wine country" package with breakfast and dinner at the Tiara Restaurant included in the package. To my surpise, there was no table prebooked for our dinner and they were all booked up when we arrived. There was no instructions to pre book a table, else we would have done so. We were told that there was nothing they could do for us, even though we booked a package that included dinner. That makes absolutely no sense and then we were stuck looking for a new place last minute to eat dinner. We recieved no call from the supervisor even though we were told they would call. I asked the front desk again what they can do for us and they told me lunch would be the next best thing. When I asked what the other alternative was, she told me that was the alternative. Not what I expected. We also received no housekeeping over the 2 nights we stayed because of their COVID policies. I wasn't told this upon check-in so I was surprised to see no fresh towels and an unclean bed. I receive no apologies and I had to ask twice for fresh towels. Not the getaway I was expecting.
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
$181 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queen`s landing hotel niagara-on-the-lake, queens landing niagara lake, queens landing hotel, hotel queens landing
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
140
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Frequently Asked Questions about Queen's Landing
Which popular attractions are close to Queen's Landing?
Nearby attractions include BeauChapeau Hat Shop (0.4 miles), Niagara on the Lake Heritage District (0.3 miles), and Old Fort Niagara (0.6 miles).
What are some of the property amenities at Queen's Landing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Queen's Landing?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Queen's Landing?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Queen's Landing?
Yes, free parking is available to guests.
What are some restaurants close to Queen's Landing?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Nina Gelateria & Pastry Shop.
Are there opportunities to exercise at Queen's Landing?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Queen's Landing located near the city center?
Yes, it is 0.5 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at Queen's Landing?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen's Landing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Queen's Landing?
The staff speaks multiple languages, including English and Italian.