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155 Byron Street P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
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Traveler (770)
Room & Suite (165)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Queen's Landing
Updated 03/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 16 hotels in Niagara-on-the-Lake
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.2
Travelers' Choice
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Free shuttle or taxi services
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Fireplace
Housekeeping
Room service
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, French, Italian
Hotel links
Special Offer:Retreat to Wine Country
2152Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
norm w wrote a review Sep 24
Newmarket, Canada18 contributions3 helpful votes
+1
Two stars as the Tiara restaurant meals were fantastic. Lack of a higher rating due to the cleanliness of the room as shown in photos below. Absolutely NOT what is expected @ those nightly prices. Mold in shower, covers hanging off wall, and spider webs INSIDE the window.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TorontoMaxie wrote a review Jul 2021
Toronto, Canada94 contributions39 helpful votes
Hotel's Favorite
We have stayed at a few hotels in the area and nothing compares to Queen’s Landing so we keep coming back. Our room was ready right away and was clean and fresh. The staff was the friendliest I’ve ever experienced.
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Date of stay: July 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Christine C wrote a review Sep 22
Toronto, Canada334 contributions47 helpful votes
+1
It was an excellent & elegant stay!!! This was a Mom & Daughter’s trip, celebrating two birthdays. We loved our beautiful suite & all of the amenities & exquisite restaurant. The Manager was exceptional in the support he provided…very nice man! And all the other staff were also very nice. The property boasts very nice picture taking opportunities & is located in a very nice area. We hope to visit again!!!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lily Kszan, General Manager at Queen's Landing
Responded 3 days ago
Thank you for sharing your recent experience here at Queen's Landing. We are so pleased that we could host your family for a very special Birthday getaway! We very much appreciate your compliments! We hope that we can host you and your Daughter again soon! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Corinne B wrote a review Sep 22
1 contribution
Our legal team meeting was a great success at the Queens Landing. The attendees all noted how seamless it was. My event planner was fantastic, AV department great and most important the food was also very good. I would definitely recommend this hotel for your company meeting and/or leisure
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: We had a variety of rooms booked and all were fantastic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lily K, General Manager at Queen's Landing
Responded 3 days ago
Thank you for sharing your recent corporate experience here at Queen's Landing. Peggy, our conference services manager reported that she enjoyed working with you and hosting such a great event. We appreciate your compliments and I will be sure to share them with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy M wrote a review Sep 19
1 contribution
Our team had a wonderful strategic planning meeting at Queen's Landing! Our rooms were clean, neat and spacious.The rose on each pillow was a really nice touch and our conference manager, Kelly left a handwritten note. We spent most of our two days in our conference room and both the set-up and size of the room were perfect for our team of 8 people. We loved the unlimited tea, coffee and beverages to keep us going throughout the day. The food and snacks we had throughout the day were both delicious and the portions were generous. We booked a variety of Spa appointments at the Pillar and Post prior to our arrival with the help of Jelena who was very knowledgeable and efficient. The shuttle driver, Kevin, kept our team laughing and he dropped us off at the Spa and picked us up. After our spa visit, we had a wonderful dinner n the Tiara Restaurant back at Queen's Landing. Our server, also named Kevin, was attentive, and friendly, and the service was great. He was very accommodating to our requests, and we all thoroughly enjoyed our meals from the prix-fix menu. All of the staff here are a delight, from the front desk to the people that kept our drink and snack stations tidy and clean throughout the day. I would highly recommend working with Kelly and April at Vintage Hotels if you are planning a conference or business retreat at Queen's Landing. We will be back again!
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lily K, General Manager at Queen's Landing
Responded 3 days ago
Thank you for taking the time to share your recent corporate experience here at Queen's Landing. It sounds like your team had a great and productive time! I will be sure to pass along your compliments to the team, who always appreciate hearing that they were part of a successful conference. We look forward to welcoming you back once again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug K wrote a review Sep 13
1 contribution
I want to especially acknowledge Riley at the Tiara Restaurant & the Bacchus Lounge for his genuine & sincere attention to serving us. His attitude was very refreshing, & he needs to know we really appreciated it. As a customer service specialist, I can say Riley exceeded my expectations. I would highly recommend him. Also the desk attendant was very helpful & assisted us in transportation by hotel shuttle to an outside restaurant. Much appreciated. Doug Kennedy drkproductivity@gmail.com
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Date of stay: September 2022
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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_tony_ung wrote a review Sep 9
Toronto, Canada2 contributions2 helpful votes
We just spent 3 nights at this lovely hotel, it is our second year visit since we do not want to travel out of country with the pandemic. Customer service is great, food at Tiara restaurant is delicious, price is on the high end side but food quality and service is top notch, Arthur at breakfast and Kim at lunch were great, Room is spacious and clean.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michele M wrote a review Sep 1
Lebanon, New Hampshire1 contribution
+1
This was my first day in Niagara on the lake, the hotel was beautiful. The room was very comfortable and spacious. The hotel overall was very clean. The restaurants were convenient and delicious. The staff went out of their way to be friendly and helpful. It was a wonderful stay!
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Date of stay: September 2022Trip type: Traveled solo
Room Tip: Parking was abundant. The hotel is just a block away from a quaint little town full of shopping...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pablo J wrote a review Aug 2022
Toronto, Canada7 contributions7 helpful votes
A taste of heaven on earth. Vintage charm, reminiscent of British period dramas that I love, in a tranquil atmosphere, topped by outstanding service at the Tiara Restaurant from Rudy, Matthew and Maria. I can’t wait to return again. One of my favorites about this hotel is the proximity to the water, adding to the already calm environment.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve wrote a review Aug 2022
1 contribution
Queen's Landing is and always has been a preferred destination for my family, but it needs a fair bit of work. Landscaping, grounds, and lobby decor are as nice as always, but the guest rooms and halls are dated - lots of chipped paint, scuffed areas, and dusty light fixtures. My wife and I stayed in a single King room which was nice, but scratches on the walls and furniture dont really reflect the luxury this hotel is known for. Bathroom tile grout was brown and moldy and caulking was missing in several places. Stains on the furniture, dated and sluggish tv/interface. Fitness centre needs work as well and looked and felt more like a storage room for fitness equipment than a place I'd want to exercise in. More than anything, I think what this hotel needs is a fresh coat of paint everywhere. Bathrooms, hallways, door and window frames, wood trim... everything: scuffed and marked, faded, dusty. Its a beautiful property, but as I mentioned, showing its age, which is unfortunate for a hotel that charges a premium to its patrons.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$235 - $342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queen`s landing hotel niagara-on-the-lake, queens landing niagara lake, queens landing hotel, hotel queens landing
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
140
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Frequently Asked Questions about Queen's Landing
Which popular attractions are close to Queen's Landing?
Nearby attractions include BeauChapeau Hat Shop (0.4 miles), Niagara on the Lake Heritage District (0.3 miles), and Old Fort Niagara (0.6 miles).
What are some of the property amenities at Queen's Landing?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Queen's Landing?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Queen's Landing?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Queen's Landing?
Yes, free parking is available to guests.
What are some restaurants close to Queen's Landing?
Conveniently located restaurants include Tiara Restaurant, Masaki Sushi, and Il Gelato di Carlotta.
Are there opportunities to exercise at Queen's Landing?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Queen's Landing located near the city center?
Yes, it is 0.5 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at Queen's Landing?
Yes, dry cleaning and laundry service are offered to guests.
Does Queen's Landing offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Queen's Landing?
The staff speaks multiple languages, including English, French, and Italian.