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Prince of Wales

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1,521 Reviews from our TripAdvisor Community

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Showing 1,500: English reviews
Milton, Canada
Reviewed 1 week ago

I booked my clients an overnight stay at the Prince of Wales Hotel in early December. They brought a small group of their staff to Niagara-on-the-Lake for an end of year celebration. The group rates for the accommodation at Prince of Wales were very reasonable and offered excellent value. The service the group received was exemplary. They had a small...

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Helpful?
1Thank DragonflyNat
Kelly E, General Manager at Prince of Wales, responded to this review

Dear DragonflyNat, I would like to thank you for taking the time to write a review on Trip Advisor. Your time is valuable so it is very much appreciated. On behalf of Jennifer Smythe and Heather Wilson I would like to thank you for your kind words regarding your event here at the Prince of Wales. They will be delighted...

Vaughan, Canada
Reviewed 1 week ago via mobile

The best service, the restaurant is amazing, the rooms are incredible. If you have the money to stay here then just stop looking and stay here. Totally amazing experience! Old school charm and very helpful staff.

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2Thank NiagaraCrawlin
Brantford, Canada
Reviewed 1 week ago

This is one of the best overnighters one could ask for .Rooms are cozy .Staff is very friendly .Included is a wine tasting tour of 4 different places . Had dinner at the Queens Landing Hotel .What a meal again staff were excellent. Village has lots of boutiques .I would do this once year

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1Thank Rickman M
Toronto, Canada
Reviewed 2 weeks ago

My daughter and I spent three wonderful days at the Prince of Wales. Our awesome experiences started right from the time we booked our excursion through to checkout. During our stay we enjoyed High Tea, had aromatherapy massages, relaxed in the pool and hot tub and enjoyed dinner at Tiara. Every single interaction with employees of this inn was very...

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1Thank Fedela58
Ontario, Canada
Reviewed 2 weeks ago

We escaped here for a few days Christmas break, and overall were satisfied. The front desk staff are exceptional! They are pleasant, helpful, cheerful -- and refreshing! The hotel, on the other hand, may be teetering on the edge of a downfall. We've stayed here a few times before, and the last time (almost 18 months ago) was very pleasant...

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2Thank AnaVlis111
Burlington, Ontario
Reviewed 2 weeks ago

My 10-year-old daughter and I make an annual trek to NOTL during the winter months for some mommy-daughter time, and this time we decided to experience the Prince of Wales. Their concierge service is fabulous; I was contacted via email immediately after making reservations - a personal email, not a computer-generated form. When I replied that I would need to...

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1Thank Linda M
Hamilton, Canada
Reviewed 2 weeks ago

My husband and I went for a 2 night mini vacation to the Prince of Wales. The property is beautiful, very Victorian and the service staff are very attentive and eager to please. HOWEVER, we booked for afternoon tea and it really was a disappointment. The service was good, we were seated in the glass enclosed area of the tea...

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2Thank Mary E
Niagara-on-the-Lake, Canada
Reviewed 2 weeks ago

The fish and chips ($10) on mondays and the Burgers ($5) on Wednesdays after 4pm. Both excellent , I think the burger is normally $17 (ouch) but for $5 is very good. Just have to buy a drink $7.50 for a beer and $3.50 for soda. Have to get there early as the corner bar is not that big and...

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1Thank Malcolm N
Reviewed 2 weeks ago

It was our anniversary so I wanted to do it up a little. The room that I booked was a suite, so it was a little on the pricey side, but definitely lived up to expectations. If there was any fault in the room it would be in the layout, in that the fireplace was not located where there was...

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2Thank Philip C
Middleport, New York
Reviewed 2 weeks ago

My husband and I stayed for one night and thoroughly enjoyed it.The staff were very professional and friendly and couldn't do enough for us.This was our first(but not last) visit to Niagara-on-the-Lake and we are already talking about doing it again next year with our good friends from PA.Nice time to go(Dec 30-31),no crowds and the falling snow made it...

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2Thank Joan P
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Escabeche
Escabeche
Cuisines: French, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $176 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travelers have asked, with answers from Prince of Wales staff and other travelers.
9 questions
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Bay Village, Ohio
3 months ago
Lakewood, Ohio
over a year ago
Liverpool
over a year ago

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Questions? Get answers from Prince of Wales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner room”
 of 5 bubbles 281pats, 5 days ago | Read review
“Isn't any bad room .You won't have much time to spend in them anyway ,so much to see and do”
 of 5 bubbles RickmanConnieM, 1 week ago | Read review
“Rooms are furnished with antiques and artwork. The beds and linens are extremely comfortable. The inn overall is very quiet.”
 of 5 bubbles Fedela58, 2 weeks ago | Read review
“Avoid the South Wing.”
 of 5 bubbles AnaVlis111, 2 weeks ago | Read review
“Rooms with balconies are the best.”
 of 5 bubbles doggiecanada, 2 weeks ago | Read review
5 of 5
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