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Prince of Wales

Certificate of Excellence
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6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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1,331 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Tonawanda, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Just checked in, very easy, valet parking. Clean rooms with nice touches, turn down service. Delivered yellow rose to room, with complimentary oranges, bottle water and coffee. Going to try the hotel restaurant, but is in heart of Niagara on the Lake and many great places to try.

Helpful?
Thank Lawrence G
Waterloo, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I highly recommend this hotel! It's a fantastic location and the facilities are great. The staff is very customer focused and went out of their way to make the stay comfortable and fun. I'll definitely stay again!

Helpful?
Thank harcourtsara
Burlington, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I planned a weekend get away. Everything was great from the rooms to the service to our spa experience. Was our first time visiting and will defiantly return. Recommend to anyone looking for a weekend get away.. Make sure to check out the spa very relaxing and romantic.

Helpful?
Thank jshsjsvdshhx
Burlington, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

We visit the NOTL area many times a year, more so during the summer months. We have stayed at all of the Vintage Hotels over the years, and twice at the Prince of Wales the past year. We have enjoyed dinner and brunches many times throughout the past year. This past Saturday we had a late lunch in the bar... More 

Helpful?
Thank emhf2016
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We LOVE the price of Whales. The hotel is so old world that you feel as if you've stepped into a different century. It's richness is evident in the decor and the beautiful architecture. Luxurious fabric and furniture are evident everywhere within the hotel. The staff are extremely professional and treat you like an important guest. They are super friendly... More 

Helpful?
1 Thank MEskins
Kelly E, General Manager at Prince of Wales, responded to this review

Dear MEskins, What a lovely review. Thank you so much for taking the time to write of your recent experience at the Prince of Wales. It was certainly our pleasure to welcome you. Your kind compliments are much appreciated by everyone here at the hotel, in particular your title "Beautiful location and Stellar Staff". We absolutely love looking after our... More 

Port Saint Lucie, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We highly recommend this hotel. It is located right on the main street close to all the shops and restaurants. It is a historical hotel. And decorated beautifully. The staff was very courteous, friendly and helpful. We had reserved a room with 2 double beds and when we arrived we were told they didn't have that type of room available... More 

Helpful?
1 Thank cas544
Kelly E, General Manager at Prince of Wales, responded to this review

Dear cas544, I sincerely thank you for your kind compliments. It truly was our pleasure to welcome you to our "Wonderful Hotel"! Feedback like yours is a great source of encouragement to our entire team. We hope you will have the occasion or excuse to return again sometime. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa More 

Dallas, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent restaurant and the perfect spot for lunch. Quality food and menu options with a wonderful view out on the covered patio. Ask to sit in Natalle's section for extraordinary service, recommendations and just the right amount of attention with consideration. You might even recognize her famous doppelganger. Will be back next time in Niagra-on-the-Lake.

Helpful?
2 Thank BrunoGirl14
Kelly E, General Manager at Prince of Wales, responded to this review

Dear BrunoGirl14, Thank you so much for your review. I am delighted you were able to enjoy our outdoor patio for lunch. Natalie is certainly a hospitality professional! I will gladly pass on your kind words to Natalie. We look forward to your next visit. Wishing you a wonderful rest of your summer. Kindest Regards, Kelly Exelby General Manager Prince... More 

Sao Paulo, SP
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had kid paddled on the lake and decided to stop for a bite at this charming old style hotel. The deserts are amazing and the cheese plate tasty. Don't forget to try the Chardonnay local wine. Great flavor. First time at tried the Canadian wine.

Helpful?
2 Thank Iza H
Gettysburg, Pennsylvania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff, environment, and food are all outstanding! The staff were friendly and took pride of the facility. They were happy to show us around. We had the best burger of all times! Go there and travel back in time to experience grandeur.

Helpful?
1 Thank FayeJanine
Kelly E, General Manager at Prince of Wales, responded to this review

Dear FayeJanine, Thank you so much for your kind words. I am so proud of our team here at the Prince of Wales. They do truly care. Our burger is the best! You need to come back on a Wednesday as it is "Burger Night" here and for $5 you get a burger and fries! Again Thank you for your... More 

Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We just spent three days as a quick couples getaway in Niagara on the Lake. We choose the Prince of Wales because it was central to all we wanted to do. It was perfect. Had high tea, with Grace as our server, and it was delicious --full of oodles of goodies to eat. Wonderful breakfasts. Quiet room. Great service.The only... More 

Helpful?
1 Thank Jeff H
Kelly E, General Manager at Prince of Wales, responded to this review

Dear Jeff H, Thank you for choosing to stay here at the Prince of Wales. I am delighted you enjoyed your time with us. Our tea service in the Drawing Room is such a wonderful experience and Grace is just as wonderful. It is an experience not to be missed. You mentioned the chlorine smell in the lobby. This is... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Drawing Room at the Prince of Wales Hotel
The Drawing Room at the Prince of Wales Hotel
Cuisines: Vegetarian, British, Canadian, Gluten Free
Escabeche
Escabeche
Cuisines: French, Canadian, Gluten Free, Mediterranean, Vegetarian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake. ... more   less 

Additional Information about Prince of Wales

Address: 6 Picton St | P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Location: Canada > Ontario > Niagara-on-the-Lake
Price Range: $200 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince of Wales 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Prince Of Wales Hotel Niagara-On-The-Lake
Prince Wales Hotel Niagara Lake
Prince Wales Niagara Lake
Hotel Style:
#2 Business Hotel in Niagara-on-the-Lake
#3 Spa Hotel in Niagara-on-the-Lake
#3 Family Hotel in Niagara-on-the-Lake
#4 Luxury Hotel in Niagara-on-the-Lake
#7 Romantic Hotel in Niagara-on-the-Lake
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