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6 Picton St P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 05/06/2021.Read more
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Traveler (1226)
Room & Suite (327)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Prince of Wales
Updated 01/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake.
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Room & Suite (327)327
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
2,489Reviews20Q+A100Room tips
Traveler rating
  • 1,786
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  • 172
  • 89
  • 43
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Popular mentions
Carolyn R wrote a review Apr 17
Barrie, Canada2 contributions
Wonderful weekend, the room was fantastic, and the service was excellent! Facilities were charming, lockdown occurred on the second day but we did not feel deprived at all as the in room service made up for any disadvantages. (Staff worked so hard ... Not easy serving lots of people a meal at the same time in rooms all over the hotel)! Only wish we had gotten in for the afternoon tea as the atmosphere was beautiful and delightful. Looking forward to doing that on our next visit!! Thank you everyone at Prince of Wales!
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Date of stay: April 2021Trip type: Traveled as a couple
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Patrick g wrote a review Dec 2020
Toronto, Canada18 contributions41 helpful votes
Hotel's Favorite
We visit Prince or Wales hotel every year. This year, we visited 3 times. We never get tired of it! The service, the extras, the food, the rooms, the locations. Everything is perfect-we love it! We have stayed at many of the Vintage Hotels and this is our favorite
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Date of stay: December 2020
Value
Location
Service
2 Helpful votes
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Robby G C wrote a review Apr 8
Toronto, Canada76,342 contributions1,765 helpful votes
When I come here at Niagara-on-the-Lake, I always look at it. It is so beautiful! Everybody things the same. Wow! Enjoy. It is beautiful! No others are as the Prince of Wales. We can park here. This is a must see!
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Date of stay: June 2020
Value
Location
Service
Room Tip: Helpful with care and a great bed.
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1 Helpful vote
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mjeanfrancois wrote a review Apr 3
Toronto, Canada22 contributions6 helpful votes
+1
Smelly and many evidences of lack of proper cleaning. We had to use our own disinfecting wipes all over to make sure was safe. There were used tissues, hair elastic bands everywhere, fake eyelashes in the bed sheets and over the furniture. Staff was great! and the breakfast not at the level expected at Prince of Wales.
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Date of stay: March 2021
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Response from Kelly Exelby, General Manager at Prince of Wales
Responded 2 weeks ago
Dear mjeanfrancois, Thank you for taking the time to submit a review regarding your recent stay with us here at the Prince of Wales. Your comments are very important to us and can only help us to improve. I did send you a private message looking for some more details (date of stay/room number) so I can look into this personally. We do pride ourselves on our cleaning standards. I do hope to hear from you soon. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa k.exelby@vintage-hotels.com
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Zoomertravelblog wrote a review Apr 3
Toronto, Canada91 contributions16 helpful votes
+1
We stayed over the Easter weekend and had a wonderful stay. Short trip from Toronto. The hotel is beautiful with old world charm. The staff is super friendly and helpful. We had dinner in the lounge, steak, which was excellent. The salt water pool is also very nice. This is the best place to stay in Niagara on the Lake. Will definitely come back. Im looking forward to trying the high tea.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Kelly Exelby, General Manager at Prince of Wales
Responded 2 weeks ago
Dear Alice L, Thank you so much for taking the time to submit a review. Your pictures are fantastic! I am delighted you were able to enjoy your time with us. Your comment "This is the best place to stay in Niagara on the Lake. Will definitely come back" is the best compliment--thank you! We will look forward to welcoming you back soon. Until then...stay safe. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa
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PRICE RANGE
$195 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince of wales hotel niagara-on-the-lake, prince wales hotel niagara lake, prince wales niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
110
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Frequently Asked Questions about Prince of Wales
Which popular attractions are close to Prince of Wales?
Nearby attractions include BeauChapeau Hat Shop (0.09 miles), Niagara on the Lake Heritage District (0.02 miles), and Fort George National Historic Site of Canada (0.06 miles).
What are some of the property amenities at Prince of Wales?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prince of Wales?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prince of Wales?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prince of Wales?
Yes, valet parking is available to guests.
What are some restaurants close to Prince of Wales?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Nina Gelateria & Pastry Shop.
Are there opportunities to exercise at Prince of Wales?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Prince of Wales located near the city center?
Yes, it is 0.2 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at Prince of Wales?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prince of Wales?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prince of Wales offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.