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6 Picton St P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Retreat to Wine Country
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Traveler (1265)
Room & Suite (330)
Videos (2)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Prince of Wales
Updated 07/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Retreat to Wine Country
2515Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
Amanda R wrote a review Yesterday
18 contributions5 helpful votes
We’ve visited this property several times over the years, and the adjacent properties. This time we opted for the Prince of Wales for proximity to downtown, but also because the Pillar and the Post was booked. We booked a King Suite for Friday and Saturday night of the Prince. Check in was quick, but we got to our room off of the main lobby and we’re quickly put off by the red decor and musty smell. We approached the front desk to see about a switch. They were able to accommodate and place us in room 179, a smaller room but well appointed and fresh, and with quick access to Queen street and views to Simcoe Park. The front desk staff were amazing—special shout out to Christina—as was every staff member we encountered, including the man who delivered our room service breakfast both mornings. The room service was excellent—hot and fresh! We also ate at the restaurants at Prince of Wales and Queen’s Landing and the service and food quality was top notch. We also booked spa treatments at the Pillar and the Post Fountain spa thinking we could also use the hot springs. Upon booking, no one told us that since we were not technically* guests of the pillar, that we would not be able to access the hot springs. Although there were apts available to use them, we were denied because “covid”. The staff was apologetic, but this policy is illogical and creates a bit of a two-tier system for spa goers. The fountain spa or reservations should be clearer about this upon booking. We could have had our treatments at the prince of Wales spa, and it would have been nice had the person taking our spa booking made this clearer to us since it is different than pre-Covid. All and all, a wonderful stay with great service! It’s good to see the downtown bustling with shoppers and tourists and the sounds and smells of beautiful NOTL alive.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Room 179, 171, 172 are the tops! Ask for frontage on queen street if possible
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sean b wrote a review Jun 2021
Kitchener, Canada13 contributions7 helpful votes
Hotel's Favorite
My wife and I visited the Prince of Wales recently (anniversary celebration) and were truly impressed. The staff were outstanding, from registration to dining room to in-room services. This is a wonderful example of old world elegance, with modern commitment to customer service. We dined on site several times, and enjoyed top quality fare, beautifully presented, with top notch service. Staff were consistently professional, responsive, and attentive to every detail.
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Date of stay: June 2021
Location
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denise r wrote a review Oct 13
Orangeville, Canada82 contributions20 helpful votes
The staff at this hotel are wonderful. Location is perfect. It is very charming. We were not very happy with our room in the main building. It was very dark and it definitely could have used some TLC. We had to request coffee pods for our coffee machine. That took about 1/2 hour. The second morning we requested coffee but we never got it. The AC unit was very loud. The room just seemed kind of shabby. All in all, it’s always a pleasure visiting this beautiful town.
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Date of stay: October 2021Trip type: Traveled as a couple
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SteevyMontreal wrote a review Oct 6
Brossard, Canada38 contributions20 helpful votes
Keeping this review concise, everything about this hotel has been amazing. The architecture and decor of the hotel is artwork! Our room is beautiful and spotless. Restaurant is wonderful for breakfast, lunch and dinner. The bar is super cozy. The staff in its entirety will go to he ends of the earth to make you happy and keep you smiling. Their attention to Covid measures is outstanding IMO. Easy decision. Come here!
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: The premium king is fantastic and large!
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Alyssabissonnette wrote a review Oct 3
Kitchener, Canada16 contributions10 helpful votes
Me and my husband celebrated a mini honeymoon here. The staff were great, super friendly. The room was gorgeous and the food was delicious. We also booked a couples massage at the spa which was great even during covid. When we booked we had mentioned it was our honeymoon and when we entered the room there was sparkling wine on ice and it was such a lovely surprise. Would go back for sure, great place for a special occasion. Lovely lovely time!
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Date of stay: October 2021Trip type: Traveled as a couple
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PRICE RANGE
$195 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince of wales hotel niagara-on-the-lake, prince wales hotel niagara lake, prince wales niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
110
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Frequently Asked Questions about Prince of Wales
Which popular attractions are close to Prince of Wales?
Nearby attractions include BeauChapeau Hat Shop (0.09 miles), Niagara on the Lake Heritage District (0.02 miles), and Fort George National Historic Site of Canada (0.06 miles).
What are some of the property amenities at Prince of Wales?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prince of Wales?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prince of Wales?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prince of Wales?
Yes, valet parking is available to guests.
What are some restaurants close to Prince of Wales?
Conveniently located restaurants include Il Gelato di Carlotta, Masaki Sushi, and Nina Gelateria & Pastry Shop.
Are there opportunities to exercise at Prince of Wales?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Prince of Wales located near the city center?
Yes, it is 0.2 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at Prince of Wales?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prince of Wales?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prince of Wales offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.