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6 Picton St P.O. Box 46, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Retreat to Wine Country
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Traveler (1169)
Room & Suite (292)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Prince of Wales
Updated 09/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travelers' Choice
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake.
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Room & Suite (292)292
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Retreat to Wine Country
2,422Reviews20Q+A100Room tips
Traveler rating
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  • 42
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Popular mentions
WBH wrote a review Sep 14
1 contribution1 helpful vote
The staff adhered to all health protocols. They were courteous and attentive at all times. The quality of food was par excellence with great service. Been here a number of times and never disappointed!
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Kelly Exelby, General Manager at Prince of Wales
Responded 2 days ago
Dear 952wh, Happy Anniversary! Thank you for mentioning how our team adhered to all safety protocols. We take it pretty serious with our "Duty of Care". The biggest compliment is that you have returned a "number of times'. We thank you! Looking forward to welcoming you back soon. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa
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NBowman wrote a review Jan 2020
Guelph, Canada15 contributions8 helpful votes
Hotel's Favorite
My husband and I have been staying at the Vintage Hotels for 10 years. The hotels are gorgeous, the food is so good and the service is exceptional. We enjoyed our room with a fireplace at Prince of Wales this time. We've stayed at Pillar and Post and Queens Landing several times as well- all great choices. A Trolley Wine Tour was included in our package and it was a lovely overview of the some of the history in the old Town as well as tours and tastings at the wineries. Margaret is an excellent guide. She's funny and full of great tips. This was our 3rd trolley tour with her and you can tell she loves what she does and is a valued member of the team. Very happy with our stay!
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Kelly E, General Manager at Prince of Wales
Responded Jan 22, 2020
Dear VaraderoWedding, "My favourite getaway"--thank you for this! We truly value your patronage--10 years! Thank you. That means so much. Margaret is amazing! I will happily pass on your kind words to her--she will be thrilled you took the time to mention her. Hopefully we have the opportunity to welcome you back soon! Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa
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JoP5 wrote a review Sep 14
Gormley Ontario42 contributions6 helpful votes
In 2019 we celebrated a significant wedding anniversary at this Hotel. Between a room that had large stains on the ceiling, peeling wallpaper, handles that fell off as we touched them and the final insult; the valet gave our checked bag to another guest who drove away with it, we were devastated. As a good will gesture we were offered a complimentary stay which we accepted with trepidation, especially now with the pandemic possibly surging once again. We would like to thank everyone at the hotel for making this visit a much better experience. Our room was lovely. The staff in the hotel and restaurant were very friendly and accommodating. This hotel offers old world charm which complements the town of Niagara on the Lake and is ideally situated right on the main street. This was the experience we were seeking last year. My only complaint would be that the shower had mould, nothing that a little elbow grease couldn’t change. We were also pleased to see that safe practices regarding COVID were in place everywhere!
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Date of stay: September 2020
Location
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sandri1635 wrote a review Sep 13
Waterloo, Canada18 contributions
Thanks you for the wonderfull weekend! Everything was just perfect! Pretty room, amazing dinner, lovely afternoon tea, great cocktails and very friendly employees. Clean and safe! See you soon! Highly recommended!
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Kelly Exelby, General Manager at Prince of Wales
Responded 2 days ago
Dear sandril635, Thank you! You certainly were able to experience quite a bit during your stay with us. Your high recommendation is a BIG honour--thank you! We will look forward to welcoming you back soon. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa
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Tony G wrote a review Sep 10
1 contribution
I had a great stay at the POW hotel not to long ago, everyone was welcoming and accommodating. Ayah, the woman at the front desk was particularly very nice and answered all the questions I had with great detail. Would and will recommend to my friends and family.
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
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Response from Kelly Exelby, General Manager at Prince of Wales
Responded 2 days ago
Dear TonyGuy97, Thank you for your review! In your review you mentioned Ayah! She is wonderful. She will be absolutely thrilled you took the time to mention her. I also thank you for your recommendation--very kind of you. We hopefully will have the opportunity to welcome you back again soon. Kindest Regards, Kelly Exelby General Manager Prince of Wales Hotel & Spa
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PRICE RANGE
$195 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince of wales hotel niagara-on-the-lake, prince wales hotel niagara lake, prince wales niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
110
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Frequently Asked Questions about Prince of Wales
Which popular attractions are close to Prince of Wales?
Nearby attractions include BeauChapeau Hat Shop (0.09 miles), Niagara on the Lake Heritage District (0.02 miles), and Fort George National Historic Site of Canada (0.06 miles).
What are some of the property amenities at Prince of Wales?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prince of Wales?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prince of Wales?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prince of Wales?
Yes, valet parking is available to guests.
What are some restaurants close to Prince of Wales?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Nina Gelateria & Pastry Shop.
Are there opportunities to exercise at Prince of Wales?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Prince of Wales located near the city center?
Yes, it is 0.2 miles away from the center of Niagara-on-the-Lake.
Are any cleaning services offered at Prince of Wales?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prince of Wales?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prince of Wales offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.